메뉴 건너뛰기




Volumn 17, Issue 3, 2010, Pages 265-273

Traversing the many paths of workflow research: Developing a conceptual framework of workflow terminology through a systematic literature review

Author keywords

[No Author keywords available]

Indexed keywords

ANALYTIC METHOD; DESCRIPTIVE RESEARCH; ETHNOGRAPHY; INTERVIEW; QUANTITATIVE ANALYSIS; REVIEW; SYSTEM ANALYSIS; SYSTEMATIC REVIEW; TRIANGULATION; HEALTH SERVICES RESEARCH; HUMAN; MEDICAL INFORMATICS; METHODOLOGY; NOMENCLATURE; THEORETICAL MODEL;

EID: 77955296554     PISSN: 10675027     EISSN: None     Source Type: Journal    
DOI: 10.1136/jamia.2010.004333     Document Type: Review
Times cited : (68)

References (156)
  • 1
    • 76149096526 scopus 로고    scopus 로고
    • Launching HITECH
    • Blumenthal D. Launching HITECH. N Engl J Med 2010;362:382-5.
    • (2010) N Engl J Med , vol.362 , pp. 382-385
    • Blumenthal, D.1
  • 2
    • 85030592579 scopus 로고    scopus 로고
    • The Leapfrog Group. (accessed Feb 2010)
    • The Leapfrog Group. The Leapfrog Group for Patient Safety. http://www.leapfroggroup.org/ (accessed Feb 2010).
    • The Leapfrog Group for Patient Safety
  • 4
    • 11144296823 scopus 로고    scopus 로고
    • Factors and forces affecting EHR system adoption: report of a 2004 ACMI discussion
    • Ash JS, Bates D. Factors and forces affecting EHR system adoption: report of a 2004 ACMI discussion. J Am Med Inform Assoc 2005;12:8-12.
    • (2005) J Am Med Inform Assoc , vol.12 , pp. 8-12
    • Ash, J.S.1    Bates, D.2
  • 5
    • 33847074557 scopus 로고    scopus 로고
    • Informatics systems to promote improved care for chronic illness: a literature review
    • Dorr D, Bonner L, Cohen A, et al. Informatics systems to promote improved care for chronic illness: a literature review. J Am Med Inform Assoc 2007;14:156-63.
    • (2007) J Am Med Inform Assoc , vol.14 , pp. 156-163
    • Dorr, D.1    Bonner, L.2    Cohen, A.3
  • 6
    • 2442528196 scopus 로고    scopus 로고
    • Barriers to proliferation of electronic medical records
    • Valdes I, Kibbe D, Tolleson G, et al. Barriers to proliferation of electronic medical records. Inform Prim Care 2004;12:3-9.
    • (2004) Inform Prim Care , vol.12 , pp. 3-9
    • Valdes, I.1    Kibbe, D.2    Tolleson, G.3
  • 7
    • 33845939423 scopus 로고    scopus 로고
    • Impact of CPOE on mortality ratesecontradictory findings, important messages
    • Ammenwerth E, Talmon J, Ash JS, et al. Impact of CPOE on mortality ratesecontradictory findings, important messages. Methods Inf Med 2006;45:586-93.
    • (2006) Methods Inf Med , vol.45 , pp. 586-593
    • Ammenwerth, E.1    Talmon, J.2    Ash, J.S.3
  • 8
    • 33644699125 scopus 로고    scopus 로고
    • Unexpected increased mortality after implementation of a commercially sold computerized physician order entry system
    • Han YY, Carcillo J, Venkataraman S, et al. Unexpected increased mortality after implementation of a commercially sold computerized physician order entry system. Pediatrics 2005;116:1506-12.
    • (2005) Pediatrics , vol.116 , pp. 1506-1512
    • Han, Y.Y.1    Carcillo, J.2    Venkataraman, S.3
  • 9
    • 0036715703 scopus 로고    scopus 로고
    • Improving patient safety by identifying side effects from introducing bar coding in medication administration
    • Patterson E, Cook R, Render M. Improving patient safety by identifying side effects from introducing bar coding in medication administration. J Am Med Inform Assoc 2002;9:540-53.
    • (2002) J Am Med Inform Assoc , vol.9 , pp. 540-553
    • Patterson, E.1    Cook, R.2    Render, M.3
  • 10
    • 33748428233 scopus 로고    scopus 로고
    • Lessons from "unexpected increased mortality after implementation of a commercially sold computerized physician order entry system"
    • Sittig D, Ash JS, Zhang J, et al. Lessons from "unexpected increased mortality after implementation of a commercially sold computerized physician order entry system". Pediatrics 2006;118:797-801.
    • (2006) Pediatrics , vol.118 , pp. 797-801
    • Sittig, D.1    Ash, J.S.2    Zhang, J.3
  • 11
    • 75649142131 scopus 로고    scopus 로고
    • So much to do, so little time. To accomplish the mandatory initiatives of ARRA, healthcare organizations will require significant and thoughtful planning, prioritization and execution
    • Klein K. So much to do, so little time. To accomplish the mandatory initiatives of ARRA, healthcare organizations will require significant and thoughtful planning, prioritization and execution. J Healthc Inf Manag 2010;24:31-5.
    • (2010) J Healthc Inf Manag , vol.24 , pp. 31-35
    • Klein, K.1
  • 12
    • 78649844270 scopus 로고    scopus 로고
    • Cedars-Sinai doctors cling to pen and paper. (accessed 7 Feb 2010; 21 Mar)
    • Connolly C. Cedars-Sinai doctors cling to pen and paper. http://www.washingtonpost. com/wp-dyn/articles/A52384-2005Mar20.html (accessed 7 Feb 2010;21 Mar 2005).
    • (2005)
    • Connolly, C.1
  • 13
    • 28544451981 scopus 로고    scopus 로고
    • Kaiser Permanente's experience of implementing an electronic medical record: a qualitative study
    • Scott J, Rundall TG, Vogt T, et al. Kaiser Permanente's experience of implementing an electronic medical record: a qualitative study. BMJ 2005;331:1313-16.
    • (2005) BMJ , vol.331 , pp. 1313-1316
    • Scott, J.1    Rundall, T.G.2    Vogt, T.3
  • 17
    • 73949130166 scopus 로고    scopus 로고
    • Barcode medication administration: supporting transitions in articulation work
    • Novak L, Lorenzi N. Barcode medication administration: supporting transitions in articulation work. AMIA Annu Symp Proc 2008:515-19.
    • (2008) AMIA Annu Symp Proc , pp. 515-519
    • Novak, L.1    Lorenzi, N.2
  • 18
    • 70350458146 scopus 로고    scopus 로고
    • Describing and modeling workflow and information flow in chronic disease care
    • Unertl KM, Weinger MB, Johnson KB, et al. Describing and modeling workflow and information flow in chronic disease care. J Am Med Inform Assoc 2009;16:826-36.
    • (2009) J Am Med Inform Assoc , vol.16 , pp. 826-836
    • Unertl, K.M.1    Weinger, M.B.2    Johnson, K.B.3
  • 19
    • 78649878169 scopus 로고    scopus 로고
    • ACM digital library [database on the internet], (accessed 2 Jan)
    • Association for Computing Machinery. ACM digital library [database on the internet]. http://portal.acm.org/ (accessed 2 Jan 2008).
    • (2008) Association for Computing Machinery
  • 20
    • 78649861593 scopus 로고    scopus 로고
    • IEEE. IEEE Xplore [database on the internet], (accessed Jan)
    • IEEE. IEEE Xplore [database on the internet]. http://ieeexplore.ieee.org/ (accessed Jan 2008).
    • (2008)
  • 21
    • 78649880758 scopus 로고    scopus 로고
    • Thomson Reuters. [database on the internet]. Philadelphia, PA, USA: Thomson Reuters. (accessed Jan)
    • Thomson Reuters. ISI web of science [database on the internet]. Philadelphia, PA, USA: Thomson Reuters. http://www.isiknowledge.com/ (accessed Jan 2008).
    • (2008) ISI web of science
  • 22
    • 78649847351 scopus 로고    scopus 로고
    • US National Library of Medicine. (accessed Jan)
    • US National Library of Medicine. http://www.ncbi.nlm.nih.gov/pubmed/ (accessed Jan 2008).
    • (2008)
  • 23
    • 78649838746 scopus 로고    scopus 로고
    • London School of Economics and Political Science. London, UK: London School of Economics and Political Science. (accessed Jan)
    • London School of Economics and Political Science. International Bibliography of the Social Sciences. London, UK: London School of Economics and Political Science. http://www.lse.ac.uk/collections/IBSS/ (accessed Jan 2008).
    • (2008) International Bibliography of the Social Sciences
  • 24
    • 78649839808 scopus 로고    scopus 로고
    • American Psychological Association. Washington DC, USA: American Psychological Association. (accessed Jan)
    • American Psychological Association. PsycINFO. Washington DC, USA: American Psychological Association. http://www.apa.org/psycinfo/ (accessed Jan 2008).
    • (2008) PsycINFO
  • 25
    • 70349151297 scopus 로고    scopus 로고
    • Proquest - CSA Social Sciences. [database]. San Diego, CA, USA: Proquest - CSA Social Sciences, (accessed Jan)
    • Proquest - CSA Social Sciences. Sociological abstracts [database]. San Diego, CA, USA: Proquest - CSA Social Sciences. http://www.csa.com/factsheets/socioabs-set-c.php (accessed Jan 2008).
    • (2008) Sociological abstracts
  • 27
    • 43049119645 scopus 로고    scopus 로고
    • Prompting clinicians about preventive care measures: a systematic review of randomized controlled trials
    • Dexheimer J, Talbot T, Sanders D, et al. Prompting clinicians about preventive care measures: a systematic review of randomized controlled trials. J Am Med Inform Assoc 2008;15:311-20.
    • (2008) J Am Med Inform Assoc , vol.15 , pp. 311-320
    • Dexheimer, J.1    Talbot, T.2    Sanders, D.3
  • 28
    • 78649883132 scopus 로고    scopus 로고
    • International QSR. (accessed 7 Feb)
    • International QSR. NVivo. http://www.qsrinternational.com/products_nvivo.aspx. (accessed 7 Feb 2010).
    • (2010) NVivo
  • 29
    • 0344961362 scopus 로고    scopus 로고
    • A model for interpreting work and information management in process-oriented healthcare organisations
    • Andersson A, Hallberg N, Timpka T. A model for interpreting work and information management in process-oriented healthcare organisations. Int J Med Inform 2003;72:47-56.
    • (2003) Int J Med Inform , vol.72 , pp. 47-56
    • Andersson, A.1    Hallberg, N.2    Timpka, T.3
  • 30
    • 34247230269 scopus 로고    scopus 로고
    • Who is in charge of patient safety? Work practice, work processes and utopian views of automatic drug dispensing systems
    • Balka E, Kahnamoui N, Nutland K. Who is in charge of patient safety? Work practice, work processes and utopian views of automatic drug dispensing systems. Int J Med Inform 2007;76(Suppl 1):S48-57.
    • (2007) Int J Med Inform , vol.76 , Issue.SUPPL 1
    • Balka, E.1    Kahnamoui, N.2    Nutland, K.3
  • 31
    • 34547330344 scopus 로고    scopus 로고
    • Making things work: dimensions of configurability as appropriation work
    • Hinds P, Martin D, eds. New York, NY, USA: Association for Computing Machinery
    • Balka E, Wagner I. Making things work: dimensions of configurability as appropriation work. In: Hinds P, Martin D, eds. Proceedings of the Conference on Computer Supported Cooperative Work. New York, NY, USA: Association for Computing Machinery, 2006:229-38.
    • (2006) Proceedings of the Conference on Computer Supported Cooperative Work , pp. 229-238
    • Balka, E.1    Wagner, I.2
  • 32
    • 0031363883 scopus 로고    scopus 로고
    • I love the systemdI just don't use it!
    • Hayne SC, Prinz W, Pendergast M, et al, eds, New York, NY, USA: Association for Computing Machinery
    • Bardram J. "I love the systemdI just don't use it!". In: Hayne SC, Prinz W, Pendergast M, et al, eds, Proceedings of the International SIGGROUP Conference on Supporting Group Work. New York, NY, USA: Association for Computing Machinery, 1997:251-60.
    • (1997) Proceedings of the International SIGGROUP Conference on Supporting Group Work , pp. 251-260
    • Bardram, J.1
  • 34
    • 28344432868 scopus 로고    scopus 로고
    • Using cognitive task analysis to facilitate the integration of decision support systems into the neonatal intensive care unit
    • Baxter G, Monk A, Tan K, et al. Using cognitive task analysis to facilitate the integration of decision support systems into the neonatal intensive care unit. Artif Intell Med 2005;35:243-57.
    • (2005) Artif Intell Med , vol.35 , pp. 243-257
    • Baxter, G.1    Monk, A.2    Tan, K.3
  • 35
    • 0032832052 scopus 로고    scopus 로고
    • Patient care information systems and health care work: a sociotechnical approach
    • Berg M. Patient care information systems and health care work: a sociotechnical approach. Int J Med Inform 1999;55:87-101.
    • (1999) Int J Med Inform , vol.55 , pp. 87-101
    • Berg, M.1
  • 36
    • 78649857135 scopus 로고    scopus 로고
    • Participatory work flow analysis prior to implementation of EPR: a method to discover needs for change
    • Bertelsen P, Madsen I, Hostrup P. Participatory work flow analysis prior to implementation of EPR: a method to discover needs for change. Stud Health Technol Inform 2005;116:89-94.
    • (2005) Stud Health Technol Inform , vol.116 , pp. 89-94
    • Bertelsen, P.1    Madsen, I.2    Hostrup, P.3
  • 38
    • 33644534477 scopus 로고    scopus 로고
    • Computer support for social awareness in flexible work
    • Bodker S, Christiansen E. Computer support for social awareness in flexible work. Comput Support Coop Work 2006;15:1-28.
    • (2006) Comput Support Coop Work , vol.15 , pp. 1-28
    • Bodker, S.1    Christiansen, E.2
  • 39
    • 39749143302 scopus 로고    scopus 로고
    • Interruptions in a level one trauma center: a case study
    • Brixey J, Tang Z, Robinson D, et al. Interruptions in a level one trauma center: a case study. Int J Med Inform 2007;77:235-41.
    • (2007) Int J Med Inform , vol.77 , pp. 235-241
    • Brixey, J.1    Tang, Z.2    Robinson, D.3
  • 41
    • 0033295101 scopus 로고    scopus 로고
    • Getting some perspective: using process descriptions to index document history
    • Hayne SC, ed. New York, NY, USA: Association for Computing Machinery
    • Dourish P, Bentley R, Jones R, et al. Getting some perspective: using process descriptions to index document history. In: Hayne SC, ed. Proceedings of the International ACM SIGGROUP Conference on Supporting Group Work. New York, NY, USA: Association for Computing Machinery, 1999:375-84.
    • (1999) Proceedings of the International ACM SIGGROUP Conference on Supporting Group Work , pp. 375-384
    • Dourish, P.1    Bentley, R.2    Jones, R.3
  • 42
    • 0042622201 scopus 로고    scopus 로고
    • Listening to users in a manufacturing organization: A context-based approach to the development of a computer-supported collaborative work system
    • D'Souza M, Greenstein J. Listening to users in a manufacturing organization: A context-based approach to the development of a computer-supported collaborative work system. Int J Ind Ergon 2003;32:251-64.
    • (2003) Int J Ind Ergon , vol.32 , pp. 251-264
    • D'Souza, M.1    Greenstein, J.2
  • 43
    • 39049181033 scopus 로고    scopus 로고
    • Workflow analysis in primary care: implications for EHR adoption
    • Dykes P, Mcgibbon M, Judge D, et al. Workflow analysis in primary care: implications for EHR adoption. AMIA Annu Symp Proc 2005:944.
    • (2005) AMIA Annu Symp Proc , pp. 944
    • Dykes, P.1    Mcgibbon, M.2    Judge, D.3
  • 44
    • 78649898133 scopus 로고    scopus 로고
    • The duality of articulation work in large heterogeneous settingsda study in health care
    • Gellersen H, Schmidt K, Beaudouin-Lafon M, et al, eds. Dordrecht, The Netherlands: Springer
    • Faergemann L, Schilder-Knudsen T, Carstensen PH. The duality of articulation work in large heterogeneous settingsda study in health care. In: Gellersen H, Schmidt K, Beaudouin-Lafon M, et al, eds. Proceedings of the European Conference on Computer Supported Cooperative Work. Dordrecht, The Netherlands: Springer. 2005:163-83.
    • (2005) Proceedings of the European Conference on Computer Supported Cooperative Work , pp. 163-183
    • Faergemann, L.1    Schilder-Knudsen, T.2    Carstensen, P.H.3
  • 46
    • 0034331711 scopus 로고    scopus 로고
    • Applying workflow analysis tools to assess immunization delivery in outpatient primary care settings
    • Fontanesi J, De Guire M, Chiang J, et al. Applying workflow analysis tools to assess immunization delivery in outpatient primary care settings. Jt Comm J Qual Improv 2000;26:654-60.
    • (2000) Jt Comm J Qual Improv , vol.26 , pp. 654-660
    • Fontanesi, J.1    De Guire, M.2    Chiang, J.3
  • 47
    • 0036514356 scopus 로고    scopus 로고
    • The forms that bind: Multiple data forms result in internal disaggregation of immunization information
    • Fontanesi J, De Guire M, Chiang J, et al. The forms that bind: Multiple data forms result in internal disaggregation of immunization information. J Public Health Manag Pract 2002;8:50-5.
    • (2002) J Public Health Manag Pract , vol.8 , pp. 50-55
    • Fontanesi, J.1    De Guire, M.2    Chiang, J.3
  • 48
    • 33749341313 scopus 로고    scopus 로고
    • Understanding emergency medical dispatch in terms of distributed cognition: a case study
    • Furniss D, Blandford A. Understanding emergency medical dispatch in terms of distributed cognition: a case study. Ergonomics 2006;49:1174-203.
    • (2006) Ergonomics , vol.49 , pp. 1174-1203
    • Furniss, D.1    Blandford, A.2
  • 49
    • 0034151265 scopus 로고    scopus 로고
    • Modelling nursing activities: electronic patient records and their discontents
    • Goorman E, Berg M. Modelling nursing activities: electronic patient records and their discontents. Nurs Inq 2000;7:3-9.
    • (2000) Nurs Inq , vol.7 , pp. 3-9
    • Goorman, E.1    Berg, M.2
  • 51
    • 33845344988 scopus 로고    scopus 로고
    • Developing a crystal clear future for the serials unit in an electronic environment: results of a workflow analysis
    • Graves T, Arthur M. Developing a crystal clear future for the serials unit in an electronic environment: results of a workflow analysis. Serials Review 2006;32:238-46.
    • (2006) Serials Review , vol.32 , pp. 238-246
    • Graves, T.1    Arthur, M.2
  • 52
    • 33745727179 scopus 로고    scopus 로고
    • A macro-ergonomic work system analysis of the diagnostic testing process in an outpatient health care facility for process improvement and patient safety
    • Hallock M, Alper S, Karsh B. A macro-ergonomic work system analysis of the diagnostic testing process in an outpatient health care facility for process improvement and patient safety. Ergonomics 2006;49:544-66.
    • (2006) Ergonomics , vol.49 , pp. 544-566
    • Hallock, M.1    Alper, S.2    Karsh, B.3
  • 53
    • 0041929567 scopus 로고    scopus 로고
    • Making a case in medical work: implications for the electronic medical record
    • Hartswood M, Procter R, Rouncefield M, et al. Making a case in medical work: implications for the electronic medical record. Comput Support Coop Work 2003;12:241-66.
    • (2003) Comput Support Coop Work , vol.12 , pp. 241-266
    • Hartswood, M.1    Procter, R.2    Rouncefield, M.3
  • 54
    • 7444253543 scopus 로고    scopus 로고
    • Getting the right tools for the job: distributed planning in cardiac surgery
    • Hazlehurst BM, Carmit GP. Getting the right tools for the job: distributed planning in cardiac surgery. IEEE Trans Syst Man Cybern A Syst Hum 2004;34:708-17.
    • (2004) IEEE Trans Syst Man Cybern A Syst Hum , vol.34 , pp. 708-717
    • Hazlehurst, B.M.1    Carmit, G.P.2
  • 55
    • 84984093919 scopus 로고
    • A model of medical reception: the planning and control of multiple task work
    • Hill B, Long J, Smith W, et al. A model of medical reception: the planning and control of multiple task work. Appl Cogn Psychol 1995;9:S81-114.
    • (1995) Appl Cogn Psychol , vol.9
    • Hill, B.1    Long, J.2    Smith, W.3
  • 56
    • 39049174095 scopus 로고    scopus 로고
    • When you come to a fork in the road, take it: Strategy selection in order entry
    • Horsky J, Kaufman DR, Patel V. When you come to a fork in the road, take it: Strategy selection in order entry. AMIA Annu Symp Proc 2005:350-4.
    • (2005) AMIA Annu Symp Proc , pp. 350-354
    • Horsky, J.1    Kaufman, D.R.2    Patel, V.3
  • 57
    • 33748427325 scopus 로고    scopus 로고
    • The problems of embeddedness: knowledge transfer, coordination and reuse in information systems
    • Hsiao R, Tsai S, Lee CF. The problems of embeddedness: knowledge transfer, coordination and reuse in information systems. Organization Studies 2006;27:1289-317.
    • (2006) Organization Studies , vol.27 , pp. 1289-1317
    • Hsiao, R.1    Tsai, S.2    Lee, C.F.3
  • 59
    • 2442710585 scopus 로고    scopus 로고
    • The use of cognitive methods in analyzing clinicians' task behavior
    • Jaspers M, Steen T, Van Den Bos C, et al. The use of cognitive methods in analyzing clinicians' task behavior. Stud Health Technol Inform 2002;93:25-31.
    • (2002) Stud Health Technol Inform , vol.93 , pp. 25-31
    • Jaspers, M.1    Steen, T.2    Van Den Bos, C.3
  • 60
    • 33745403339 scopus 로고    scopus 로고
    • Case report: activity diagrams for integrating electronic prescribing tools into clinical workflow
    • Johnson K, Fitzhenry F. Case report: activity diagrams for integrating electronic prescribing tools into clinical workflow. J Am Med Inform Assoc 2006;13:391-5.
    • (2006) J Am Med Inform Assoc , vol.13 , pp. 391-395
    • Johnson, K.1    Fitzhenry, F.2
  • 61
    • 0034924895 scopus 로고    scopus 로고
    • Bridging work practice and system design: integrating systemic analysis, appreciative intervention and practitioner participation
    • Karasti H. Bridging work practice and system design: integrating systemic analysis, appreciative intervention and practitioner participation. Comput Support Coop Work 2001;10:211-46.
    • (2001) Comput Support Coop Work , vol.10 , pp. 211-246
    • Karasti, H.1
  • 62
    • 84869098416 scopus 로고    scopus 로고
    • Work coordination, workflow, and workarounds in a medical context
    • van der Veer G, Gale C, eds. New York, NY, USA: Association for Computing Machinery
    • Kobayashi M, Fussell SR, Xiao Y, et al. Work coordination, workflow, and workarounds in a medical context. In: van der Veer G, Gale C, eds. Proceedings of the Conference on Human Factors in Computing Systems. New York, NY, USA: Association for Computing Machinery, 2005:1561-4.
    • (2005) Proceedings of the Conference on Human Factors in Computing Systems , pp. 1561-1564
    • Kobayashi, M.1    Fussell, S.R.2    Xiao, Y.3
  • 63
    • 35348848546 scopus 로고    scopus 로고
    • A study of emergency response work: patterns of mobile phone interaction
    • Rosson MB, Gilmore D, eds. New York, NY, USA: Association for Computing Machinery
    • Landgren J, Urban N. A study of emergency response work: patterns of mobile phone interaction. In: Rosson MB, Gilmore D, eds. Proceedings of the SIGCHI Conference on Human Factors in Computing Systems. New York, NY, USA: Association for Computing Machinery, 2007:1323-32.
    • (2007) Proceedings of the SIGCHI Conference on Human Factors in Computing Systems , pp. 1323-1332
    • Landgren, J.1    Urban, N.2
  • 64
    • 33947232046 scopus 로고    scopus 로고
    • The multitasking clinician: decisionmaking and cognitive demand during and after team handoffs in emergency care
    • Laxmisan A, Hakimzada F, Sayan O, et al. The multitasking clinician: decisionmaking and cognitive demand during and after team handoffs in emergency care. Int J Med Inform 2007;76:801-11.
    • (2007) Int J Med Inform , vol.76 , pp. 801-811
    • Laxmisan, A.1    Hakimzada, F.2    Sayan, O.3
  • 65
    • 39049195061 scopus 로고    scopus 로고
    • Workflow modeling in critical care: piecing your own puzzle
    • Malhotra S, Jordan D, Patel V. Workflow modeling in critical care: piecing your own puzzle. AMIA Annu Symp Proc 2005:480-4.
    • (2005) AMIA Annu Symp Proc , pp. 480-484
    • Malhotra, S.1    Jordan, D.2    Patel, V.3
  • 66
    • 33847684238 scopus 로고    scopus 로고
    • Workflow modeling in critical care: piecing together your own puzzle
    • Malhotra S, Jordan D, Shortliffe E, et al. Workflow modeling in critical care: piecing together your own puzzle. J Biomed Inform 2007;40:81-92.
    • (2007) J Biomed Inform , vol.40 , pp. 81-92
    • Malhotra, S.1    Jordan, D.2    Shortliffe, E.3
  • 67
    • 0036961584 scopus 로고    scopus 로고
    • Conventions and commitments in distributed CSCW groups
    • Mark G. Conventions and commitments in distributed CSCW groups. Comput Support Coop Work 2002;11:349-87.
    • (2002) Comput Support Coop Work , vol.11 , pp. 349-387
    • Mark, G.1
  • 69
    • 34249702004 scopus 로고    scopus 로고
    • From information processing to dialogical meaning making: an experiential approach to cognitive ergonomics
    • McCarthy J, Wright P, Cooke M. From information processing to dialogical meaning making: an experiential approach to cognitive ergonomics. Cognition, Technology, & Work 2004;6:107-16.
    • (2004) Cognition, Technology, & Work , vol.6 , pp. 107-116
    • McCarthy, J.1    Wright, P.2    Cooke, M.3
  • 71
    • 38449098881 scopus 로고    scopus 로고
    • A mobile data collection tool for workflow analysis
    • Moss J, Berner E, Savell K. A mobile data collection tool for workflow analysis. Medinfo 2007;12:48-52.
    • (2007) Medinfo , vol.12 , pp. 48-52
    • Moss, J.1    Berner, E.2    Savell, K.3
  • 72
    • 0037480824 scopus 로고    scopus 로고
    • Design as a minority discipline in a software company: toward requirements for a community of practice
    • Wixon D, ed. New York, NY, USA: Association for Computing Machinery
    • Muller MJ, Carey K. Design as a minority discipline in a software company: toward requirements for a community of practice. In: Wixon D, ed. Proceedings of the SIGCHI conference on human factors in computing systems. New York, NY, USA: Association for Computing Machinery, 2002:383-90.
    • (2002) Proceedings of the SIGCHI conference on human factors in computing systems , pp. 383-390
    • Muller, M.J.1    Carey, K.2
  • 73
    • 34748826124 scopus 로고    scopus 로고
    • Creating resilient IT: how the sign-out sheet shows clinicians make healthcare work
    • Nemeth C, Nunnally M, O'Connor M, et al. Creating resilient IT: how the sign-out sheet shows clinicians make healthcare work. AMIA Annu Symp Proc 2006:584-8.
    • (2006) AMIA Annu Symp Proc , pp. 584-588
    • Nemeth, C.1    Nunnally, M.2    O'Connor, M.3
  • 74
    • 0033661408 scopus 로고    scopus 로고
    • Sitemaps, storyboards, and specifications: a sketch of web site design practice
    • Boyarski D, Kellogg WA, eds. New York, NY, USA: Association for Computing Machinery
    • Newman M, Landay JA. Sitemaps, storyboards, and specifications: a sketch of web site design practice. In: Boyarski D, Kellogg WA, eds. Proceedings of the Conference on Designing Interactive Systems. New York, NY, USA: Association for Computing Machinery, 2000:263-74.
    • (2000) Proceedings of the Conference on Designing Interactive Systems , pp. 263-274
    • Newman, M.1    Landay, J.A.2
  • 75
    • 38349145888 scopus 로고    scopus 로고
    • Genre combinations: a window into dynamic communication practices
    • Osterlund C. Genre combinations: a window into dynamic communication practices. J Manage Inf Syst 2007;23:81-108.
    • (2007) J Manage Inf Syst , vol.23 , pp. 81-108
    • Osterlund, C.1
  • 76
    • 78649875895 scopus 로고    scopus 로고
    • Investigating the anaesthesiologists' practice through externalist and internalist approaches
    • Marmaras N, Kontogiannis T, Nathanael D, eds. Athens, Greece: National Technical University of Athens
    • Papantoniou B, Marmaras N. Investigating the anaesthesiologists' practice through externalist and internalist approaches. In: Marmaras N, Kontogiannis T, Nathanael D, eds. Proceedings of annual conference of the European association of cognitive ergonomics. Athens, Greece: National Technical University of Athens 2005: 191-5.
    • (2005) Proceedings of annual conference of the European association of cognitive ergonomics , pp. 191-195
    • Papantoniou, B.1    Marmaras, N.2
  • 77
    • 17044419362 scopus 로고    scopus 로고
    • Designing for loose coupling in mobile groups
    • Schmidt K, Pendergast M, Tremaine M, et al, eds. New York, NY, USA: Association for Computing Machinery
    • Pinelle D, Gutwin C. Designing for loose coupling in mobile groups. In: Schmidt K, Pendergast M, Tremaine M, et al, eds. Proceedings of the International ACM SIGGROUP Conference on Supporting Group Work. New York, NY, USA: Association for Computing Machinery, 2003:75-84.
    • (2003) Proceedings of the International ACM SIGGROUP Conference on Supporting Group Work , pp. 75-84
    • Pinelle, D.1    Gutwin, C.2
  • 78
    • 84860377361 scopus 로고    scopus 로고
    • A groupware design framework for loosely coupled workgroups
    • Gellersen H, Schmidt K, Beaudouin-Lafon M, et al, eds. Dordrecht, The Netherlands: Springer
    • Pinelle D, Gutwin C. A groupware design framework for loosely coupled workgroups. In: Gellersen H, Schmidt K, Beaudouin-Lafon M, et al, eds. Proceedings of the European Conference on Computer Supported Cooperative Work. Dordrecht, The Netherlands: Springer 2005:65-82.
    • (2005) Proceedings of the European Conference on Computer Supported Cooperative Work , pp. 65-82
    • Pinelle, D.1    Gutwin, C.2
  • 80
    • 35549003609 scopus 로고    scopus 로고
    • Collaborative information seeking: a field study of a multidisciplinary patient care team
    • Reddy MC, Spence PR. Collaborative information seeking: a field study of a multidisciplinary patient care team. Inf Process Manag 2008;44:242-55.
    • (2008) Inf Process Manag , vol.44 , pp. 242-255
    • Reddy, M.C.1    Spence, P.R.2
  • 84
    • 0032099765 scopus 로고    scopus 로고
    • Applying human and system reliability analysis to the design and analysis of written procedures in high-risk industries
    • Sharit J. Applying human and system reliability analysis to the design and analysis of written procedures in high-risk industries. Hum Factors Ergon Manuf 1998;8:265-81.
    • (1998) Hum Factors Ergon Manuf , vol.8 , pp. 265-281
    • Sharit, J.1
  • 85
    • 0035758167 scopus 로고    scopus 로고
    • Software development as mediated activity: applying three analytical frameworks for studying compound mediation
    • Spinuzzi C. Software development as mediated activity: applying three analytical frameworks for studying compound mediation. In: Proceedings of the International Conference on Computer Documentation. 2001:58-67.
    • (2001) Proceedings of the International Conference on Computer Documentation , pp. 58-67
    • Spinuzzi, C.1
  • 87
    • 84976862685 scopus 로고
    • Making work visible
    • Suchman L. Making work visible. Commun ACM 1995;38:56-64.
    • (1995) Commun ACM , vol.38 , pp. 56-64
    • Suchman, L.1
  • 88
    • 0029717409 scopus 로고    scopus 로고
    • The coordination of work activities: cooperation and conflict in a hospital context
    • Symon G, Long K, Ellis J. The coordination of work activities: cooperation and conflict in a hospital context. Comput Support Coop Work 1996;5:1-31.
    • (1996) Comput Support Coop Work , vol.5 , pp. 1-31
    • Symon, G.1    Long, K.2    Ellis, J.3
  • 89
    • 0029761421 scopus 로고    scopus 로고
    • Division of labour in clinical microbiology. Co-operation and fragmentation
    • Timpka T, Kinnunen K, Forsum U. Division of labour in clinical microbiology. Co-operation and fragmentation. Scand J Caring Sci 1996;10:157-63.
    • (1996) Scand J Caring Sci , vol.10 , pp. 157-163
    • Timpka, T.1    Kinnunen, K.2    Forsum, U.3
  • 90
    • 34748893552 scopus 로고    scopus 로고
    • Applying direct observation to model workflow and assess adoption
    • Unertl K, Weinger M, Johnson K. Applying direct observation to model workflow and assess adoption. AMIA Annu Symp Proc 2006:794-8.
    • (2006) AMIA Annu Symp Proc , pp. 794-798
    • Unertl, K.1    Weinger, M.2    Johnson, K.3
  • 93
    • 0033737429 scopus 로고    scopus 로고
    • Function allocation: a perspective from studies of work practice
    • Wright P, Dearden A, Fields B. Function allocation: a perspective from studies of work practice. Int J Hum Comput Stud 2000;52:335-55.
    • (2000) Int J Hum Comput Stud , vol.52 , pp. 335-355
    • Wright, P.1    Dearden, A.2    Fields, B.3
  • 95
    • 0038439403 scopus 로고    scopus 로고
    • Productivity and cost assessment of computed radiography, digital radiography, and screen-film for outpatient chest examinations
    • Andriole K. Productivity and cost assessment of computed radiography, digital radiography, and screen-film for outpatient chest examinations. J Digit Imaging 2002;15:161-9.
    • (2002) J Digit Imaging , vol.15 , pp. 161-169
    • Andriole, K.1
  • 96
    • 0034054765 scopus 로고    scopus 로고
    • A comparison of time-and-motion and selfreporting methods of work measurement
    • Burke T, Mckee J, Wilson H, et al. A comparison of time-and-motion and selfreporting methods of work measurement. J Nurs Adm 2000;30:118-25.
    • (2000) J Nurs Adm , vol.30 , pp. 118-125
    • Burke, T.1    Mckee, J.2    Wilson, H.3
  • 97
    • 0029866275 scopus 로고    scopus 로고
    • Work activities before and after implementation of an automated dispensing system
    • Guerrero R, Nickman N, Jorgenson J. Work activities before and after implementation of an automated dispensing system. Am J Health Syst Pharm 1996;53:548-54.
    • (1996) Am J Health Syst Pharm , vol.53 , pp. 548-554
    • Guerrero, R.1    Nickman, N.2    Jorgenson, J.3
  • 98
    • 34248382538 scopus 로고    scopus 로고
    • Performance obstacles of intensive care nurses
    • Gurses A, Carayon P. Performance obstacles of intensive care nurses. Nurs Res 2007;56:185-94.
    • (2007) Nurs Res , vol.56 , pp. 185-194
    • Gurses, A.1    Carayon, P.2
  • 99
    • 0034268418 scopus 로고    scopus 로고
    • Time and cost analysis of repacking medications in unit-of-use containers
    • Heaton P, Lin AC, Jang R, et al. Time and cost analysis of repacking medications in unit-of-use containers. J Am Pharm Assoc 2000;40:631-6.
    • (2000) J Am Pharm Assoc , vol.40 , pp. 631-636
    • Heaton, P.1    Lin, A.C.2    Jang, R.3
  • 100
    • 37549063002 scopus 로고    scopus 로고
    • Digital workflow management for quality assessment in pathology
    • Kalinski T, Sel S, Hofmann H, et al. Digital workflow management for quality assessment in pathology. Pathol Res Pract 2008;204:17-21.
    • (2008) Pathol Res Pract , vol.204 , pp. 17-21
    • Kalinski, T.1    Sel, S.2    Hofmann, H.3
  • 101
    • 0031157294 scopus 로고    scopus 로고
    • Reengineering a surgical service line: focusing on core process improvement
    • Kelly D, Pestotnik S, Coons M, et al. Reengineering a surgical service line: focusing on core process improvement. Am J Med Qual 1997;12:120-9.
    • (1997) Am J Med Qual , vol.12 , pp. 120-129
    • Kelly, D.1    Pestotnik, S.2    Coons, M.3
  • 102
    • 0029900755 scopus 로고    scopus 로고
    • Re-engineering a pharmacy work system and layout to facilitate patient counseling
    • Lin AC, Jang R, Sedani D, et al. Re-engineering a pharmacy work system and layout to facilitate patient counseling. Am J Health Syst Pharm 1996;53:1558-64.
    • (1996) Am J Health Syst Pharm , vol.53 , pp. 1558-1564
    • Lin, A.C.1    Jang, R.2    Sedani, D.3
  • 103
    • 34547550443 scopus 로고    scopus 로고
    • Description of a method to support public health information management: organizational network analysis
    • Merrill J, Bakken S, Rockoff M, et al. Description of a method to support public health information management: organizational network analysis. J Biomed Inform 2007;40:422-8.
    • (2007) J Biomed Inform , vol.40 , pp. 422-428
    • Merrill, J.1    Bakken, S.2    Rockoff, M.3
  • 105
    • 0038777273 scopus 로고    scopus 로고
    • Workflow optimization: current trends and future directions
    • Reiner B, Siegel E, Carrino J. Workflow optimization: current trends and future directions. J Digit Imaging 2002;15:141-52.
    • (2002) J Digit Imaging , vol.15 , pp. 141-152
    • Reiner, B.1    Siegel, E.2    Carrino, J.3
  • 107
    • 1642436840 scopus 로고    scopus 로고
    • Construction engineering and project management II: an application of lean concepts and simulation for drainage operations maintenance crews
    • Agbulos A, Abourizk S. Construction engineering and project management II: an application of lean concepts and simulation for drainage operations maintenance crews. In: Proceedings of the winter simulation conference. 2003:1534-40.
    • (2003) Proceedings of the winter simulation conference , pp. 1534-1540
    • Agbulos, A.1    Abourizk, S.2
  • 109
    • 0000049607 scopus 로고    scopus 로고
    • Accumulating and coordinating: occasions for information technologies in medical work
    • Berg M. Accumulating and coordinating: occasions for information technologies in medical work. Comput Support Coop Work 1999;8:373-401.
    • (1999) Comput Support Coop Work , vol.8 , pp. 373-401
    • Berg, M.1
  • 111
    • 34247203191 scopus 로고    scopus 로고
    • Designing a podiatry service to meet the needs of the population: a service simulation
    • Campbell J. Designing a podiatry service to meet the needs of the population: a service simulation. Aust Health Rev 2007;31:63-72.
    • (2007) Aust Health Rev , vol.31 , pp. 63-72
    • Campbell, J.1
  • 112
    • 2342574742 scopus 로고    scopus 로고
    • Work flow analysis: eliminating non-valueadded work
    • Capuano T, Bokovoy J, Halkins D, et al. Work flow analysis: eliminating non-valueadded work. J Nurs Adm 2004;34:246-56.
    • (2004) J Nurs Adm , vol.34 , pp. 246-256
    • Capuano, T.1    Bokovoy, J.2    Halkins, D.3
  • 113
    • 33845726092 scopus 로고    scopus 로고
    • Work system design for patient safety: the SEIPS model
    • Carayon P, Schoofs Hundt A, Karsh B, et al. Work system design for patient safety: the SEIPS model. Qual Saf Health Care 2006;15(Suppl 1):i50-8.
    • (2006) Qual Saf Health Care , vol.15 , Issue.SUPPL 1
    • Carayon, P.1    Schoofs Hundt, A.2    Karsh, B.3
  • 114
    • 38049152119 scopus 로고    scopus 로고
    • Designing a technology enhanced practice for home nursing care of patients with congestive heart failure
    • Casper G, Karsh BT, Or CK, et al. Designing a technology enhanced practice for home nursing care of patients with congestive heart failure. AMIA Annu Symp Proc 2005:116-20.
    • (2005) AMIA Annu Symp Proc , pp. 116-120
    • Casper, G.1    Karsh, B.T.2    Or, C.K.3
  • 115
    • 0030417492 scopus 로고    scopus 로고
    • Specimen processing: centralized or decentralized?
    • Cortizas M, Shea M. Specimen processing: centralized or decentralized? Clin Lab Manage Rev 1996;10:221-30.
    • (1996) Clin Lab Manage Rev , vol.10 , pp. 221-230
    • Cortizas, M.1    Shea, M.2
  • 116
    • 71549115820 scopus 로고
    • Strategies for business process reengineering: evidence from field studies
    • Earl M, Sampler JL, Short JE. Strategies for business process reengineering: evidence from field studies. J Manage Inf Syst 1995;12:31-56.
    • (1995) J Manage Inf Syst , vol.12 , pp. 31-56
    • Earl, M.1    Sampler, J.L.2    Short, J.E.3
  • 117
    • 0033727556 scopus 로고    scopus 로고
    • Kompass: a method for complementary function allocation in automated work systems
    • Grote G, Ryser C, Wafler T, et al. Kompass: a method for complementary function allocation in automated work systems. Int J Hum Comput Stud 2000;52:267-87.
    • (2000) Int J Hum Comput Stud , vol.52 , pp. 267-287
    • Grote, G.1    Ryser, C.2    Wafler, T.3
  • 118
    • 3142775674 scopus 로고    scopus 로고
    • Collaborative business engineering: a decade of lessons from the field
    • Hengst M, Vreede G-JD. Collaborative business engineering: a decade of lessons from the field. J Manage Inf Syst 2004;20:85-114.
    • (2004) J Manage Inf Syst , vol.20 , pp. 85-114
    • Hengst, M.1    Vreede, G.-J.2
  • 119
    • 7444269842 scopus 로고    scopus 로고
    • Business process redesign as a tool for organizational development
    • Kumar S, Strehlow R. Business process redesign as a tool for organizational development. Technovation 2004;24:853-61.
    • (2004) Technovation , vol.24 , pp. 853-861
    • Kumar, S.1    Strehlow, R.2
  • 120
  • 121
    • 34547692967 scopus 로고    scopus 로고
    • It's more than just use: an exploration of telemedicine use quality
    • LeRouge C, Hevner A, Collins R. It's more than just use: an exploration of telemedicine use quality. Decision Support Systems 2007;43:1287-304.
    • (2007) Decision Support Systems , vol.43 , pp. 1287-1304
    • LeRouge, C.1    Hevner, A.2    Collins, R.3
  • 122
    • 85025384616 scopus 로고    scopus 로고
    • Is paper safer? The role of paper flight strips in air traffic control
    • MacKay WE. Is paper safer? The role of paper flight strips in air traffic control. ACM Trans Comput Hum Interact 1999:311-40.
    • (1999) ACM Trans Comput Hum Interact , pp. 311-340
    • MacKay, W.E.1
  • 124
    • 0035229775 scopus 로고    scopus 로고
    • Pre-analytical workflow analysis reveals simple changes and can result in improved hospital efficiency
    • Mira A, Lehmann C. Pre-analytical workflow analysis reveals simple changes and can result in improved hospital efficiency. Clin Leadersh Manag Rev 2001;15:23-9.
    • (2001) Clin Leadersh Manag Rev , vol.15 , pp. 23-29
    • Mira, A.1    Lehmann, C.2
  • 125
    • 0033258392 scopus 로고    scopus 로고
    • Workflow analysis and evidencebased medicine: towards integration of knowledge-based functions in hospital information systems
    • Mueller ML, Ganslandt T, Frankewitsch T, et al. Workflow analysis and evidencebased medicine: towards integration of knowledge-based functions in hospital information systems. AMIA Annu Symp Proc 1999:330-4.
    • (1999) AMIA Annu Symp Proc , pp. 330-334
    • Mueller, M.L.1    Ganslandt, T.2    Frankewitsch, T.3
  • 126
    • 0032630576 scopus 로고    scopus 로고
    • Invisible work of telephone operators: an ethnocritical analysis
    • Muller MJ. Invisible work of telephone operators: an ethnocritical analysis. Comput Support Coop Work 1999;8:31-61.
    • (1999) Comput Support Coop Work , vol.8 , pp. 31-61
    • Muller, M.J.1
  • 127
    • 25444442579 scopus 로고    scopus 로고
    • Contextual assessment of working practices in changing work
    • Nuutinen M. Contextual assessment of working practices in changing work. Int J Ind Ergon 2005;35:905-30.
    • (2005) Int J Ind Ergon , vol.35 , pp. 905-930
    • Nuutinen, M.1
  • 128
    • 14544276985 scopus 로고    scopus 로고
    • Participatory design with train driversda process analysis
    • Olsson E, Jansson A. Participatory design with train driversda process analysis. Interact Comput 2005;17:147-66.
    • (2005) Interact Comput , vol.17 , pp. 147-166
    • Olsson, E.1    Jansson, A.2
  • 129
    • 22144473668 scopus 로고    scopus 로고
    • Integration of a clinical community pharmacist position: emphasis on workflow design
    • Pai AK. Integration of a clinical community pharmacist position: emphasis on workflow design. J Am Pharm Assoc 2003;45:400-3.
    • (2003) J Am Pharm Assoc , vol.45 , pp. 400-403
    • Pai, A.K.1
  • 133
    • 33748992336 scopus 로고    scopus 로고
    • Always articulating: theorizing on mobile and wireless technologies
    • Sawyer S, Tapia A. Always articulating: theorizing on mobile and wireless technologies. The Information Society 2006;22:311-23.
    • (2006) The Information Society , vol.22 , pp. 311-323
    • Sawyer, S.1    Tapia, A.2
  • 134
    • 0013205401 scopus 로고    scopus 로고
    • Modeling and simulating practices, a work method for work systems design
    • Sierhuis M, Clancey WJ. Modeling and simulating practices, a work method for work systems design. Intelligent Systems 2002;17:32-41.
    • (2002) Intelligent Systems , vol.17 , pp. 32-41
    • Sierhuis, M.1    Clancey, W.J.2
  • 135
    • 0033887807 scopus 로고    scopus 로고
    • Information behavior in dynamic group work contexts: interwoven situational awareness, dense social networks and contested collaboration in command and control
    • Sonnenwald DH, Pierce LG. Information behavior in dynamic group work contexts: interwoven situational awareness, dense social networks and contested collaboration in command and control. Inf Process Manag 2000;36:461-79.
    • (2000) Inf Process Manag , vol.36 , pp. 461-479
    • Sonnenwald, D.H.1    Pierce, L.G.2
  • 137
    • 33646548956 scopus 로고    scopus 로고
    • Operational failures and interruptions in hospital nursing
    • Tucker A, Spear S. Operational failures and interruptions in hospital nursing. Health Serv Res 2006;41:643-63.
    • (2006) Health Serv Res , vol.41 , pp. 643-663
    • Tucker, A.1    Spear, S.2
  • 138
    • 0030823321 scopus 로고    scopus 로고
    • Work sampling: a decision-making tool for determining resources and work redesign
    • Urden L, Roode JL. Work sampling: a decision-making tool for determining resources and work redesign. J Nurs Adm 1997;27:34-41.
    • (1997) J Nurs Adm , vol.27 , pp. 34-41
    • Urden, L.1    Roode, J.L.2
  • 139
    • 0036369483 scopus 로고    scopus 로고
    • The practice of community caregivers in a home-based HIV/AIDS project in South Africa
    • Uys LR. The practice of community caregivers in a home-based HIV/AIDS project in South Africa. J Clin Nurs 2002;11:99-108.
    • (2002) J Clin Nurs , vol.11 , pp. 99-108
    • Uys, L.R.1
  • 140
    • 0036762244 scopus 로고    scopus 로고
    • A sociotechnical method for designing work systems
    • Waterson P, Older Gray MT, Clegg C. A sociotechnical method for designing work systems. Hum Factors 2002;44:376-91.
    • (2002) Hum Factors , vol.44 , pp. 376-391
    • Waterson, P.1    Older Gray, M.T.2    Clegg, C.3
  • 141
    • 1642559448 scopus 로고    scopus 로고
    • Healthcare process analysis: redesigning the medication ordering, dispensing, and administration process in an acute care academic health sciences centre
    • Wong C, Geiger G, Derman YD, et al. Healthcare process analysis: redesigning the medication ordering, dispensing, and administration process in an acute care academic health sciences centre. In: Proceedings of the Winter Simulation Conference. 2003:1894-902.
    • (2003) Proceedings of the Winter Simulation Conference , pp. 1894-1902
    • Wong, C.1    Geiger, G.2    Derman, Y.D.3
  • 143
    • 0345700186 scopus 로고    scopus 로고
    • The mantra of modeling and the forgotten powers of paper: a sociotechnical view on the development of process-oriented ICT in health care
    • Berg M, Toussaint P. The mantra of modeling and the forgotten powers of paper: a sociotechnical view on the development of process-oriented ICT in health care. Int J Med Inform 2003;69:223-34.
    • (2003) Int J Med Inform , vol.69 , pp. 223-234
    • Berg, M.1    Toussaint, P.2
  • 146
    • 33745303292 scopus 로고    scopus 로고
    • The critical path method to analyze and modify or-workflow: integration of an image documentation system
    • Endress A, Aydeniz B, Wallwiener D, et al. The critical path method to analyze and modify or-workflow: integration of an image documentation system. Minim Invasive Ther Allied Technol 2006;15:177-86.
    • (2006) Minim Invasive Ther Allied Technol , vol.15 , pp. 177-186
    • Endress, A.1    Aydeniz, B.2    Wallwiener, D.3
  • 147
    • 0033088693 scopus 로고    scopus 로고
    • Workflow analysis an international tool: cost reduction while retaining personnel
    • Mira A, Lehmann C. Workflow analysis an international tool: cost reduction while retaining personnel. Clin Lab Manage Rev 1999;13:75-80.
    • (1999) Clin Lab Manage Rev , vol.13 , pp. 75-80
    • Mira, A.1    Lehmann, C.2
  • 150
    • 0028915874 scopus 로고
    • Understanding problem building: ergonomic work analysis
    • Wisner A. Understanding problem building: ergonomic work analysis. Ergonomics 1995;38:595-605.
    • (1995) Ergonomics , vol.38 , pp. 595-605
    • Wisner, A.1
  • 152
    • 0035350899 scopus 로고    scopus 로고
    • BPR (business process redesign) and systems analysis and design: making the case for integration
    • Jerva M. BPR (business process redesign) and systems analysis and design: making the case for integration. Top Health Inf Manage 2001;21:30-7.
    • (2001) Top Health Inf Manage , vol.21 , pp. 30-37
    • Jerva M1
  • 153
    • 27744599208 scopus 로고    scopus 로고
    • Macroergonomics: analysis and design of work systems
    • Kleiner B. Macroergonomics: analysis and design of work systems. Appl Ergon 2006;37:81-9.
    • (2006) Appl Ergon , vol.37 , pp. 81-89
    • Kleiner, B.1
  • 154
    • 12344313285 scopus 로고    scopus 로고
    • Best practices in business process redesign: an overview and qualitative evaluation of successful redesign heuristics
    • Reijiers H, Mansar S. Best practices in business process redesign: an overview and qualitative evaluation of successful redesign heuristics. Omega 2005;33:283-306.
    • (2005) Omega , vol.33 , pp. 283-306
    • Reijiers, H.1    Mansar, S.2
  • 155
    • 78649808481 scopus 로고    scopus 로고
    • Must change, will change: process re-engineering in publishing
    • Schwartz L. Must change, will change: process re-engineering in publishing. Publishing Research Quarterly 1999;15:100-9.
    • (1999) Publishing Research Quarterly , vol.15 , pp. 100-109
    • Schwartz, L.1
  • 156
    • 69249197046 scopus 로고    scopus 로고
    • Design thinking: notes on its nature and use
    • Owen C. Design thinking: notes on its nature and use. Design Research Quarterly 2007;2:16-27.
    • (2007) Design Research Quarterly , vol.2 , pp. 16-27
    • Owen, C.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.