메뉴 건너뛰기




Volumn 41, Issue 3 I, 2006, Pages 643-662

Operational failures and interruptions in hospital nursing

Author keywords

Medical errors; Nursing work environment; Work systems

Indexed keywords

ARTICLE; HOSPITAL CARE; HOSPITAL EQUIPMENT; MANAGER; NURSING; PATIENT CARE; PERSONNEL MANAGEMENT; PRODUCTIVITY; TASK PERFORMANCE; UNITED STATES; WORK ENVIRONMENT; WORK SCHEDULE;

EID: 33646548956     PISSN: 00179124     EISSN: 14756773     Source Type: Journal    
DOI: 10.1111/j.1475-6773.2006.00502.x     Document Type: Article
Times cited : (287)

References (68)
  • 1
    • 84990375326 scopus 로고    scopus 로고
    • An International Perspective on Hospital Nurses' Work Environments
    • The Case for Reform
    • Aiken LH SP Clarke DM Sloane 2001 An International Perspective on Hospital Nurses' Work Environments The Case for Reform Policy, Politics, and Nursing Practice 2 4 255 63
    • (2001) Policy, Politics, and Nursing Practice , vol.2 , Issue.4 , pp. 255-63
    • Aiken H, S.P.L.1    Clarke, D.M.2    Sloane3
  • 3
    • 1342329044 scopus 로고    scopus 로고
    • What the Public Say
    • Ajiboye P 2004 What the Public Say Nursing Standard 18 17 14 5
    • (2004) Nursing Standard , vol.18 , Issue.17 , pp. 14-5
    • Ajiboye P1
  • 4
    • 0037118687 scopus 로고    scopus 로고
    • Unexpected Hypoglycemia in a Critically Ill Patient
    • Bates DW 2002 Unexpected Hypoglycemia in a Critically Ill Patient Annals of Internal Medicine 137 2 110 6
    • (2002) Annals of Internal Medicine , vol.137 , Issue.2 , pp. 110-6
    • Bates W, D.1
  • 5
    • 0042012897 scopus 로고    scopus 로고
    • Hassles
    • Their Importance to Nurses' Quality of Work Life
    • Beaudoin LE L Edgar 2003 Hassles Their Importance to Nurses' Quality of Work Life Nursing Economics 21 3 106 13
    • (2003) Nursing Economics , vol.21 , Issue.3 , pp. 106-13
    • Beaudoin L, E.L.1    Edgar2
  • 7
    • 0023109850 scopus 로고
    • Clinical Judgment
    • How Expert Nurses Use Intuition
    • Benner P C Tanner 1987 Clinical Judgment How Expert Nurses Use Intuition American Journal of Nursing 1 23 31
    • (1987) American Journal of Nursing , vol.1 , pp. 23-31
    • Benner C, P.1    Tanner2
  • 9
    • 0021136841 scopus 로고
    • Human Factors in Aircraft Incidents
    • Results of a 7-Year Study
    • Billings CE 1984 Human Factors in Aircraft Incidents Results of a 7-Year Study Aviation Space and Environmental Medicine 55 960 5
    • (1984) Aviation Space and Environmental Medicine , vol.55 , pp. 960-5
    • Billings E, C.1
  • 13
    • 0037358550 scopus 로고    scopus 로고
    • The Effects of Nurse Staffing on Adverse Events, Morbidity, Mortality, and Medical Costs
    • Cho S-H S Ketefian VH Barkauskas DG Smith 2003 The Effects of Nurse Staffing on Adverse Events, Morbidity, Mortality, and Medical Costs Nursing Research 52 2 71 9
    • (2003) Nursing Research , vol.52 , Issue.2 , pp. 71-9
    • Cho S, -H.S.1    Ketefian, V.H.2    Barkauskas, D.G.3    Smith4
  • 14
    • 0037422853 scopus 로고    scopus 로고
    • A Hospitalization from Hell
    • A Patient's Perspective on Quality
    • Cleary PD 2003 A Hospitalization from Hell A Patient's Perspective on Quality Annals of Internal Medicine 138 33 9
    • (2003) Annals of Internal Medicine , vol.138 , pp. 33-9
    • Cleary D, P.1
  • 15
    • 85052440163 scopus 로고
    • Operating at the Sharp End
    • The Complexity of Human Error In. edited by M.S.*Bogner. Hillsdale Lawrence Erlbaum Associates NJ pp.
    • Cook R D Woods 1994 Operating at the Sharp End The Complexity of Human Error In Human Error in Medicine edited by MS Bogner pp. 255 310 Hillsdale NJ Lawrence Erlbaum Associates
    • (1994) Human Error in Medicine , pp. 255-310
    • Cook D, R.1    Woods2
  • 17
    • 0037108791 scopus 로고    scopus 로고
    • Hospital-Onset Infections
    • A Patient Safety Issue
    • Gerberding JL 2002 Hospital-Onset Infections A Patient Safety Issue Annals of Internal Medicine 137 8 665 70
    • (2002) Annals of Internal Medicine , vol.137 , Issue.8 , pp. 665-70
    • Gerberding L, J.1
  • 19
    • 0036904946 scopus 로고    scopus 로고
    • Human Factors Engineering and Patient Safety
    • Gosbee JW 2002 Human Factors Engineering and Patient Safety Quality and Safety in Health Care 11 4 352 4
    • (2002) Quality and Safety in Health Care , vol.11 , Issue.4 , pp. 352-4
    • Gosbee W, J.1
  • 21
    • 0041305871 scopus 로고    scopus 로고
    • Preventing Medical Errors by Designing Benign Failures
    • Grout JR 2003 Preventing Medical Errors by Designing Benign Failures Joint Commission Journal on Quality and Safety 29 7 354 62
    • (2003) Joint Commission Journal on Quality and Safety , vol.29 , Issue.7 , pp. 354-62
    • Grout R, J.1
  • 22
    • 0034001288 scopus 로고    scopus 로고
    • Intuition in Professional Practice
    • Executive and Staff Perceptions
    • Hansten R M Washburn 2000 Intuition in Professional Practice Executive and Staff Perceptions Journal of Nursing Administration 30 4 185 9
    • (2000) Journal of Nursing Administration , vol.30 , Issue.4 , pp. 185-9
    • Hansten M, R.1    Washburn2
  • 25
    • 2542436806 scopus 로고    scopus 로고
    • Working Conditions of the Nursing Workforce
    • Excerpts from a Policy Roundtable at AcademyHealth's 2003 Annual Research Meeting
    • Hope HA 2004 Working Conditions of the Nursing Workforce Excerpts from a Policy Roundtable at AcademyHealth's 2003 Annual Research Meeting Health Services Research 39 3 445 61
    • (2004) Health Services Research , vol.39 , Issue.3 , pp. 445-61
    • Hope A, H.1
  • 27
  • 28
    • 33646539671 scopus 로고    scopus 로고
    • Center for Veterinary Health Sciences, Oklahoma State University Oklahoma
    • Ko J 2005 Anesthesia Equipment and Machines Oklahoma Center for Veterinary Health Sciences, Oklahoma State University
    • (2005) Anesthesia Equipment and Machines
    • Ko J1
  • 29
    • 0036615183 scopus 로고    scopus 로고
    • Nurse Staffing and Postsurgical Adverse Events
    • An Analysis of Administrative Data from a Sample of U.S. Hospitals, 1990-1996
    • Kovner C C Jones C Zhan PJ Gergen J Basu 2002 Nurse Staffing and Postsurgical Adverse Events An Analysis of Administrative Data from a Sample of U.S. Hospitals, 1990-1996 Health Services Research 37 3 611 29
    • (2002) Health Services Research , vol.37 , Issue.3 , pp. 611-29
    • Kovner C, C.1    Jones, C.2    Zhan, P.J.3    Gergen, J.4    Basu5
  • 32
    • 0028414536 scopus 로고
    • Adjusting the Cost-Quality Equation
    • Utilizing Work Sampling and Time Study Data to Redesign Clinical Practice
    • Linden L K English 1994 Adjusting the Cost-Quality Equation Utilizing Work Sampling and Time Study Data to Redesign Clinical Practice Journal of Nursing Care Quality 8 3 34 42
    • (1994) Journal of Nursing Care Quality , vol.8 , Issue.3 , pp. 34-42
    • Linden K, L.1    English2
  • 33
    • 0035240025 scopus 로고    scopus 로고
    • Nurses' Use of Time in a Medical-Surgical Ward with All-RN Staffing
    • Lundgren S K Segesten 2001 Nurses' Use of Time in a Medical-Surgical Ward with All-RN Staffing Journal of Nursing Management 9 1 13 20
    • (2001) Journal of Nursing Management , vol.9 , Issue.1 , pp. 13-20
    • Lundgren K, S.1    Segesten2
  • 34
    • 0038126670 scopus 로고    scopus 로고
    • Putting Organizational Resilience to Work
    • Mallak L 1998 Putting Organizational Resilience to Work Industrial Management 40 6 8
    • (1998) Industrial Management , vol.40 , Issue.6 , pp. 8
    • Mallak L1
  • 35
    • 0002534297 scopus 로고
    • Stress and Thought Processes
    • In. edited by S.*Goldberger S.*Breznitz. Free Press New York pp.
    • Mandler G 1982 Stress and Thought Processes In Handbook of Stress edited by S Goldberger S Breznitz pp. 88 164 New York Free Press
    • (1982) Handbook of Stress , pp. 88-164
    • Mandler G1
  • 38
    • 0033146332 scopus 로고    scopus 로고
    • A Content Analysis of Staff Nurse Descriptions of Job Satisfaction and Dissatisfaction
    • McNeese-Smith DK 1999 A Content Analysis of Staff Nurse Descriptions of Job Satisfaction and Dissatisfaction Journal of Advanced Nursing 29 6 1332 41
    • (1999) Journal of Advanced Nursing , vol.29 , Issue.6 , pp. 1332-41
    • McNeese-Smith K, D.1
  • 42
    • 1242267687 scopus 로고    scopus 로고
    • The National Academies Press B. o. H. C. S. Committee on the Work Environment for Nurses and Patient Safety, Washington, DC
    • Page A 2004 Keeping Patients Safe: Transforming the Work Environment of Nurses B. o. H. C. S. Committee on the Work Environment for Nurses and Patient Safety, Washington, DC The National Academies Press
    • (2004) Keeping Patients Safe: Transforming the Work Environment of Nurses
    • Page A1
  • 43
    • 0033247479 scopus 로고    scopus 로고
    • The Time Famine
    • Toward a Sociology of Work Time
    • Perlow LA 1999 The Time Famine Toward a Sociology of Work Time Administrative Science Quarterly 44 1 57 81
    • (1999) Administrative Science Quarterly , vol.44 , Issue.1 , pp. 57-81
    • Perlow A, L.1
  • 46
    • 0026917179 scopus 로고
    • Work Sampling Nursing Units
    • Quist BD 1992 Work Sampling Nursing Units Nursing Management 23 9 50 1
    • (1992) Nursing Management , vol.23 , Issue.9 , pp. 50-1
    • Quist D, B.1
  • 47
    • 0004223940 scopus 로고
    • Cambridge University Press New York
    • Reason J 1990 Human Error New York Cambridge University Press
    • (1990) Human Error
    • Reason J1
  • 51
    • 0036017978 scopus 로고    scopus 로고
    • Disaster Dynamics
    • Understanding the Role of Stress and Interruptions in Organizational Collapse
    • Rudolph JW NP Repenning 2002 Disaster Dynamics Understanding the Role of Stress and Interruptions in Organizational Collapse Administrative Science Quarterly 47 1 30
    • (2002) Administrative Science Quarterly , vol.47 , pp. 1-30
    • Rudolph W, N.P.J.1    Repenning2
  • 53
    • 17144402486 scopus 로고    scopus 로고
    • Ambiguity and Workarounds as Contributors to Medical Error
    • Spear SJ M Schmidhofer 2005 Ambiguity and Workarounds as Contributors to Medical Error Annals of Internal Medicine 142 8 627 30
    • (2005) Annals of Internal Medicine , vol.142 , Issue.8 , pp. 627-30
    • Spear S, J.M.1    Schmidhofer2
  • 54
    • 84985286296 scopus 로고
    • Using Self-Report Questionnaires in OB Research
    • A Comment on the Use of a Controversial Method
    • Spector PE 1994 Using Self-Report Questionnaires in OB Research A Comment on the Use of a Controversial Method Journal of Organizational Behavior 15 385 92
    • (1994) Journal of Organizational Behavior , vol.15 , pp. 385-92
    • Spector E, P.1
  • 55
    • 0038930657 scopus 로고    scopus 로고
    • The Influence of Task Interruption on Individual Decision Making
    • An Information Overload Perspective
    • Speier C J Valacich I Vessey 1999 The Influence of Task Interruption on Individual Decision Making An Information Overload Perspective Decision Sciences 30 2 337 60
    • (1999) Decision Sciences , vol.30 , Issue.2 , pp. 337-60
    • Speier J, C.1    Valacich, I.2    Vessey3
  • 56
    • 0032553986 scopus 로고    scopus 로고
    • Patient Expectations and Satisfaction with Health Care
    • Staniszewska S L Ahmed 1998 Patient Expectations and Satisfaction with Health Care Nursing Standard 12 18 34 8
    • (1998) Nursing Standard , vol.12 , Issue.18 , pp. 34-8
    • Staniszewska L, S.1    Ahmed2
  • 57
    • 0031203527 scopus 로고    scopus 로고
    • Problem Solving in Clinical Nursing Practice
    • Taylor C 1997 Problem Solving in Clinical Nursing Practice Journal of Advanced Nursing 26 329 36
    • (1997) Journal of Advanced Nursing , vol.26 , pp. 329-36
    • Taylor C1
  • 59
    • 1842425498 scopus 로고    scopus 로고
    • The Impact of Operational Failures on Hospital Nurses and Their Patients
    • Tucker AL 2004 The Impact of Operational Failures on Hospital Nurses and Their Patients Journal of Operations Management 22 2 151 69
    • (2004) Journal of Operations Management , vol.22 , Issue.2 , pp. 151-69
    • Tucker L, A.1
  • 60
    • 33646579448 scopus 로고    scopus 로고
    • Why Hospitals Don't Learn from Failures
    • Organizational and Psychological Dynamics that Inhibit System Change
    • Tucker AL AC Edmondson 2003 Why Hospitals Don't Learn from Failures Organizational and Psychological Dynamics that Inhibit System Change California Management Review 45 2 1 18
    • (2003) California Management Review , vol.45 , Issue.2 , pp. 1-18
    • Tucker L, A.C.A.1    Edmondson2
  • 63
    • 0037468338 scopus 로고    scopus 로고
    • Residents' Suggestions for Reducing Errors in Teaching Hospitals
    • Volpp KGM D Grande 2003 Residents' Suggestions for Reducing Errors in Teaching Hospitals New England Journal of Medicine 348 9 851 5
    • (2003) New England Journal of Medicine , vol.348 , Issue.9 , pp. 851-5
    • Volpp G, M.D.K.1    Grande2
  • 64
    • 85045160577 scopus 로고
    • The Collapse of Sense-Making in Organizations
    • The Mann Gulch Disaster
    • Weick KE 1993 The Collapse of Sense-Making in Organizations The Mann Gulch Disaster Administrative Science Quarterly 38 628 52
    • (1993) Administrative Science Quarterly , vol.38 , pp. 628-52
    • Weick E, K.1
  • 65
    • 85047875702 scopus 로고
    • Collective Mind in Organizations
    • Heedful Interrelating on Flight Decks
    • Weick KE KH Roberts 1993 Collective Mind in Organizations Heedful Interrelating on Flight Decks Administrative Science Quarterly 38 357 81
    • (1993) Administrative Science Quarterly , vol.38 , pp. 357-81
    • Weick E, K.H.K.1    Roberts2
  • 67
    • 33646592099 scopus 로고    scopus 로고
    • Eleven Keys to Designing Error-Resistant Medical Devices
    • Wiklund ME 2002 Eleven Keys to Designing Error-Resistant Medical Devices Medical Device and Diagnostic Industry 24 5 86 94
    • (2002) Medical Device and Diagnostic Industry , vol.24 , Issue.5 , pp. 86-94
    • Wiklund E, M.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.