The mantra of modeling and the forgotten powers of paper: A sociotechnical view on the development of process-oriented ICT in health care

International Journal of Medical Informatics

Volumn 69, Issue 2-3, 2003, Pages 223-234

  Berg, Marc ^a   Toussaint, Pieter ^b  

^a ERASMUS MEDICAL CENTER   (Netherlands)

^b LEIDEN UNIVERSITY MEDICAL CENTER   (Netherlands)

Author keywords

Computer system development; Computerized information systems; Medical records systems; Modeling; Order communication systems; Organizational innovation; Sociotechnical system development; Software design

Indexed keywords

ELECTRONIC DATA INTERCHANGE; HEALTH CARE; INFORMATION RETRIEVAL; PATIENT MONITORING; PROCESS CONTROL; SOCIETIES AND INSTITUTIONS;

ELECTRONIC PATIENT RECORDS (EPR);

MEDICAL COMPUTING;

COMPUTER PROGRAM; COMPUTER SYSTEM; CONFERENCE PAPER; DATA ANALYSIS; ELECTRONICS; EXPERIMENTAL MODEL; HEALTH CARE; MEDICAL INFORMATICS; MEDICAL RECORD; ONLINE SYSTEM; PRIORITY JOURNAL; TECHNOLOGY; ARTICLE; HUMAN; ORGANIZATION; ORGANIZATION AND MANAGEMENT; THEORETICAL MODEL;

HUMANS; MEDICAL INFORMATICS; MEDICAL RECORDS SYSTEMS, COMPUTERIZED; MODELS, THEORETICAL; ORGANIZATIONAL INNOVATION; SOFTWARE DESIGN;

EID: 0345700186     PISSN: 13865056     EISSN: None     Source Type: Journal    
DOI: 10.1016/S1386-5056(02)00178-8     Document Type: Conference Paper

References (55)

1. Kuhn K.A., Giuse D.A. From hospital information systems to health information systems. problems, challenges, perspectives. Methods Inf. Med. 40:2001;275-287.
2. Tang P.C., Hammond W.E. A progress report on computer-based patient records in the United States. Dick R.S., Steen E.B., Detmer D.E. The Computer-Based Patient Record: An Essential Technology for Health Care. 1997;1-20 National Academy Press, Washington, DC.
3. Stefanelli M. Knowledge management to support performance-based medicine. Methods Inf. Med. 41:2002;36-43.
4. J.S. Ash, P.N. German, M. Lavelle, J. Lyman, Multiple perspectives on physician order entry, Proceedings AMIA Symposium 1998, 1998.
5. Sittig D.F., Stead W.W. Computer-based physician order entry: the state of the art. JAMIA. 1:1994;108-123.
6. Booch G., Rumbaugh J., Jacobson I. The Unified Modeling Language User Guide. 1999;Addison-Wesley, Reading.
7. Wieringa R.J. Requirements Engineering: Frameworks For Understanding. 1996;Addison-Wesley, New York.
8. Berg M. Patient care information systems and healthcare work: a sociotechnical approach. Int. J. Med. Inf. 55:1999;87-101.
9. Kling R. Computerization and controversy: value conflicts and social choices. second ed:1996;Academic Press, San Diego.
10. McDonald C.J. Physician's needs for computer-based patient records. Ball M.J., Collen M.F. Aspects of the Computer-Based Patient Record. 1992;3-11 Springer, New York.
11. Dick R.S., Steen E.B., Detmer D.E. The Computer-Based Patient Record: An Essential Technology for Health Care. second ed:1997;National Academy Press, Washington, DC. revised edition.
12. Harper R.H.R., O'Hara K.P.A., Sellen A.J., Duthie D.J.R. Toward the paperless hospital. Br. J. Anaesth. 78:1997;762-767.
13. Komito L. Paper 'work' and electronic files: defending professional practice. J. Inform. Technol. 13:1998;235-246.
14. Tange H.J. The paper-based patient record: is it really so bad? Comput. Methods Programs Biomed. 48:1995;127-131.
15. Berg M. Accumulating and coordinating: occasions for information technologies in medical work. Comp. Supp. Coop. Work. 8:1999;373-401.
16. M. Berg, Search for synergy: interrelating medical work and patient care information systems, Methods Inf. Med., in press.
17. Nygren E., Henriksson P. Reading the medical record. I. Analysis of physicians' ways of reading the medical record. Comput. Methods Programs Biomed. 39:1992;1-12.
18. Barrett R.J. Clinical writing and the documentary construction of schizophrenia. Cult. Med. Psych. 12:1988;265-299.
19. Suchman L. Technologies of accountability. Of lizards and aeroplanes. Button G. Technology in Working Order. Studies of Work, Interaction, and Technology. 1993;113-126 Routledge, London.
20. Rector A.L., Nowlan W.A., Kay S., Goble C.A., Howkins T.J. A framework for modelling the electronic medical record. Methods Inf. Med. 32:1993;109-119.
21. Nyce J.M., Graves W. III. The construction of knowledge in neurology: implications for hypermedia system development. AI Med. 2:1990;315-322.
22. Atkinson P. Medical Talk and Medical Work. 1995;Sage, London.
23. Winograd T., Flores F. Understanding Computers and Cognition. A New Foundation for Design. 1986;Ablex, Norwood, NJ.
24. Nyce J.N., Löwgren J. Toward foundational analysis in human-computer interaction. Thomas P.J. The Social and Interactional Dimensions of Human-Computer Interaction. 1995;37-47 Cambridge University Press, Cambridge.
25. Garrod S. How groups co-ordinate their concepts and terminology: implications for medical informatics. Methods Inf. Med. 37:1998;471-476.
26. Schmidt K., Simone C. Coordination mechanisms: towards a conceptual foundation of CSCW systems design. Comp. Supp. Coop. Work. 5:1996;155-200.
27. Elstein A.S., Schulman L.S., Sprafka S.A. Medical Problem Solving. 1978;Harvard University Press, Cambridge.
28. Strauss A., Fagerhaugh S., Suczek B., Wieder C. Social Organization of Medical Work. 1985;University of Chicago Press, Chicago.
29. Tange H.J., Smeets R.P.H.M. Information exchange between physicians and nurses. Comput. Methods Progrrams Biomed. 43:1994;261-267.
30. Weggeman M. Kennismanagement: Inrichting en besturing van kennisintensieve organisaties. 1997;Scriptum, Schiedam.
31. Agre P.E. Institutional circuitry: thinking about the forms and uses of information. Inform. Technol. Libraries. 14:1995;225-230.
32. Rector A.L. Thesauri and formal classifications: terminologies for people and machines. Methods Inf. Med. 37:1998;501-509.
33. Stuart-Buttle C.D.G., Brown P.J.B., Price C., O'Neill M., Read J.D. The read thesaurus: creation and beyond. Pappas C., Maglaveras N., Scherrer J.-R. Medical Informatics Europe. 1997;416-420 IOS Press, Amsterdam.
34. McCray A.T., Nelson S.J. The representations of meaning in the UMLS. Methods Inf. Med. 34:1995;193-201.
35. Callon M. Actor-network theory: the market test. Law J., Hassard J. Actor Network Theory and After. 1999;181-195 Blackwell, Oxford.
36. Patel V.L., Kushniruk A.W. Understanding, navigating and communicating knowledge: issues and challenges. Methods Inf. Med. 37:1998;460-470.
37. Berg M. Rationalizing Medical Work. Decision Support Techniques and Medical Practices. 1997;MIT Press, Cambridge.
38. Suchman L. Plans and Situated Actions. The Problem of Human-Machine Communication. 1987;Cambridge University Press, Cambridge.
39. Button G., Harper R.H.R. Taking the organisation into accounts. Button G. Technology in Working Order. Studies of Work, Interaction, and Technology. 1993;98-107 Routledge, London.
40. Berg M. Of forms, containers and the electronic medical record: some tools for a sociology of the formal. Sci. Technol. Hum. Val. 22:1997;403-433.
41. G. Ellingsen, E. Monteiro, A patchwork planet. Integration and cooperation in hospitals, Comp. Supp. Coop. Work, in press.
42. Committee on Quality of Health Care in America. Crossing the Quality Chasm: a New Health System for the 21st Century. 2001;National Academy Press, Washington.
43. Massaro T.A. Introducing physician order entry at a major academic medical center: I. Impact on organizational culture and behavior. Acad. Med. 68:1993;20-25.
44. Berwick D.M., Nolan T.W. Physicians as leaders in improving health care: a new series in Annals of Internal Medicine. Ann. Intern. Med. 128:1998;289-292.
45. Atkinson C., Peel V.J. Growing, not building, the electronic patient record system. Methods Inf. Med. 37:1998;206-310.
46. Checkland P., Holwell S. Information, Systems and Information Systems: Making Sense of the Field. 1998;Wiley, Chicester.
47. Hacking I. Representing and Intervening: Introductory Topics in the Philosophy of Natural Science. 1983;Cambridge University Press, Cambridge, UK.
48. Coombs R. Joint outcomes: the coproduction of IT and organizational change. Sauer C., Yetton P.W. Steps to the Future: Fresh Thinking on the Management of IT-Based Organizational Transformation. 1997;231-256 Jossey-Bass, San Francisco.
49. Kaplan B. Addressing organizational issues into the evaluation of medical systems. JAMIA. 4:1997;94-101.
50. Drazen E.L., Metzger J.B., Ritter J.L., Schneider M.K. Patient Care Information Systems: Successful Design and Implementation. 1995;Springer, New York.
51. Siddiqi J., Shekaran M.C. Requirements engineering: the emerging wisdom. IEEE Software. 13:1996;15-19.
52. Latour B. Aramis, or the Love of Technology. 1996;Harvard University Press, Cambridge.
53. Ciborra C.U. Improvising in the shapeless organization of the future. Sauer C., Yetton P.W. Steps to the Future: Fresh Thinking on the Management of IT-Based Organizational Transformation. 1997;257-278 Jossey-Bass, San Francisco.
54. Currie W.L., Galliers B. Rethinking Management Information Systems. 1999;Oxford University Press, Oxford.
55. Lorenzi N.M., Riley R.T., Blyth A.J.C., Southon G., Dixon B.J. Antecedents of the people and organizational aspects of medical informatics: review of the literature. JAMIA. 4:1997;79-93.