The effect of relational benefits on perceived value in relation to customer loyalty: An empirical study in the Australian coffee outlets industry

International Journal of Hospitality Management

Volumn 29, Issue 3, 2010, Pages 405-412

  Chen, Po Tsang ^a   Hu, Hsin Hui ^a  

^a MING CHUAN UNIVERSITY   (Taiwan)

Author keywords

Coffee outlets; Customer loyalty; Perceived value; Relational benefits

Indexed keywords

EID: 77951939497     PISSN: 02784319     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.ijhm.2009.09.006     Document Type: Article

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