Consumer research in the restaurant environment, Part 1: A conceptual model of dining satisfaction and return patronage

International Journal of Contemporary Hospitality Management

Volumn 11, Issue 5, 1999, Pages 205-222

  Kivela, Jaksa ^a   Inbakaran, Robert ^b   Reece, John ^b  

^a HONG KONG POLYTECHNIC UNIVERSITY   (Hong Kong)

^b RMIT UNIVERSITY   (Australia)

Author keywords

Customer satisfaction; Hong Kong; Restaurants

Indexed keywords

EID: 84986165573     PISSN: 09596119     EISSN: None     Source Type: Journal    
DOI: 10.1108/09596119910272739     Document Type: Article

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