메뉴 건너뛰기




Volumn 112, Issue 1, 2010, Pages 43-57

State mood, task performance, and behavior at work: A within-persons approach

Author keywords

Meta mood; Mood; Organizational citizenship behavior; Performance; Work withdrawal

Indexed keywords


EID: 77949873607     PISSN: 07495978     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.obhdp.2009.11.009     Document Type: Article
Times cited : (144)

References (131)
  • 1
    • 0001462036 scopus 로고
    • A model of creativity and innovation in organizations
    • Staw B.M., and Cummings L.L. (Eds), Westview Press, Boulder, CO
    • Amabile T.M. A model of creativity and innovation in organizations. In: Staw B.M., and Cummings L.L. (Eds). Research in organizational behavior Vol. 10 (1988), Westview Press, Boulder, CO 123-167
    • (1988) Research in organizational behavior , vol.10 , pp. 123-167
    • Amabile, T.M.1
  • 2
    • 33846622080 scopus 로고    scopus 로고
    • Service with a smile and encounter satisfaction: Emotional cognition and appraisal mechanisms
    • Barger P.B., and Grandey A.A. Service with a smile and encounter satisfaction: Emotional cognition and appraisal mechanisms. Academy of Management Journal 49 (2006) 1229-1238
    • (2006) Academy of Management Journal , vol.49 , pp. 1229-1238
    • Barger, P.B.1    Grandey, A.A.2
  • 3
    • 77949874281 scopus 로고    scopus 로고
    • Barnes, C. M., Illies, R., Hollenbeck, J. R., Nahrgang, J. D., & Schwind, K. M. (2006). Happy to help or help to be happy? Boundaries to the causal relationships between positive affect and altruistic behavior in teams. In I. Fulmer & C. Barnes (Co-Chairs), Examinations of mood and extra-role behavior. Symposium presented at the meeting of the Academy of Management meetings, Atlanta, Georgia.
    • Barnes, C. M., Illies, R., Hollenbeck, J. R., Nahrgang, J. D., & Schwind, K. M. (2006). Happy to help or help to be happy? Boundaries to the causal relationships between positive affect and altruistic behavior in teams. In I. Fulmer & C. Barnes (Co-Chairs), Examinations of mood and extra-role behavior. Symposium presented at the meeting of the Academy of Management meetings, Atlanta, Georgia.
  • 6
    • 0035197294 scopus 로고    scopus 로고
    • Organizational behavior and the study of affect: Keep your eyes on the organization
    • Brief A.P. Organizational behavior and the study of affect: Keep your eyes on the organization. Organizational Behavior and Human Decision Processes 86 (2001) 131-139
    • (2001) Organizational Behavior and Human Decision Processes , vol.86 , pp. 131-139
    • Brief, A.P.1
  • 8
    • 0036405942 scopus 로고    scopus 로고
    • Organizational behavior: Affect in the workplace
    • Brief A.P., and Weiss H.M. Organizational behavior: Affect in the workplace. Annual Review of Psychology 53 (2002) 279-307
    • (2002) Annual Review of Psychology , vol.53 , pp. 279-307
    • Brief, A.P.1    Weiss, H.M.2
  • 9
    • 0002893241 scopus 로고
    • Explanation of the relation between negative mood and helping
    • Carlson M., and Miller N. Explanation of the relation between negative mood and helping. Psychological Bulletin 102 (1987) 91-108
    • (1987) Psychological Bulletin , vol.102 , pp. 91-108
    • Carlson, M.1    Miller, N.2
  • 10
    • 0002344975 scopus 로고
    • The influence of positive affect and visual access on the discovery of integrative solutions in bilateral negotiation
    • Carnevale P.J.D., and Isen A.M. The influence of positive affect and visual access on the discovery of integrative solutions in bilateral negotiation. Organizational Behavior and Human Decision Processes 37 (1986) 1-13
    • (1986) Organizational Behavior and Human Decision Processes , vol.37 , pp. 1-13
    • Carnevale, P.J.D.1    Isen, A.M.2
  • 11
    • 0017023529 scopus 로고
    • Altruism as hedonism: A social development perspective on the relationship of negative mood state and helping
    • Cialdini R.B., and Kenrick D.T. Altruism as hedonism: A social development perspective on the relationship of negative mood state and helping. Journal of Personality and Social Psychology 34 (1976) 907-914
    • (1976) Journal of Personality and Social Psychology , vol.34 , pp. 907-914
    • Cialdini, R.B.1    Kenrick, D.T.2
  • 12
    • 0002641907 scopus 로고
    • Toward understanding the relationship between feeling states and social behavior
    • Hasdorf A.H., and Isen A.M. (Eds), North-Holland, Elsevier
    • Clark M.S., and Isen A.M. Toward understanding the relationship between feeling states and social behavior. In: Hasdorf A.H., and Isen A.M. (Eds). Cognitive social psychology (1982), North-Holland, Elsevier 73-108
    • (1982) Cognitive social psychology , pp. 73-108
    • Clark, M.S.1    Isen, A.M.2
  • 13
    • 0032175999 scopus 로고    scopus 로고
    • On the dynamic covariation between interpersonal behavior and affect: Prediction from neuroticism, extraversion, and agreeableness
    • Côté S., and Moskowitz D.S. On the dynamic covariation between interpersonal behavior and affect: Prediction from neuroticism, extraversion, and agreeableness. Journal of Personality and Social Psychology 75 (1998) 1032-1046
    • (1998) Journal of Personality and Social Psychology , vol.75 , pp. 1032-1046
    • Côté, S.1    Moskowitz, D.S.2
  • 14
    • 21344482557 scopus 로고
    • Dispositional affectivity as a predictor of work attitudes and job performance
    • Cropanzano R., James K., and Konovsky M.A. Dispositional affectivity as a predictor of work attitudes and job performance. Journal of Organizational Behavior 14 (1993) 595-606
    • (1993) Journal of Organizational Behavior , vol.14 , pp. 595-606
    • Cropanzano, R.1    James, K.2    Konovsky, M.A.3
  • 15
    • 29444441600 scopus 로고    scopus 로고
    • A meta-analysis of the relationship between organizational citizenship behavior and counterproductive work behavior
    • Dalal R.S. A meta-analysis of the relationship between organizational citizenship behavior and counterproductive work behavior. Journal of Applied Psychology 90 (2005) 1241-1255
    • (2005) Journal of Applied Psychology , vol.90 , pp. 1241-1255
    • Dalal, R.S.1
  • 16
    • 77949876075 scopus 로고    scopus 로고
    • Duncker, K. (1945). On problem-solving. Psychological monographs (58) [Whole No. 5].
    • Duncker, K. (1945). On problem-solving. Psychological monographs (Vol. 58) [Whole No. 5].
  • 17
    • 30244459245 scopus 로고
    • Testing for serial autocorrelation in least squares regression II
    • Durbin J., and Watson G.S. Testing for serial autocorrelation in least squares regression II. Biometrika 38 (1951) 159-178
    • (1951) Biometrika , vol.38 , pp. 159-178
    • Durbin, J.1    Watson, G.S.2
  • 18
    • 0031286344 scopus 로고    scopus 로고
    • Depressed mood, task organization, cognitive interference, and memory: Irrelevant thoughts predict recall performance
    • Ellis H.C., Moore B.A., Varner L.J., and Ottaway S.A. Depressed mood, task organization, cognitive interference, and memory: Irrelevant thoughts predict recall performance. Journal of Social Behavior and Personality 12 (1997) 453-470
    • (1997) Journal of Social Behavior and Personality , vol.12 , pp. 453-470
    • Ellis, H.C.1    Moore, B.A.2    Varner, L.J.3    Ottaway, S.A.4
  • 19
    • 84937297034 scopus 로고
    • Emotion and prior knowledge in memory and judged comprehension of ambiguous stories
    • Ellis H.C., Varner L.J., Becker A.S., and Ottaway S.A. Emotion and prior knowledge in memory and judged comprehension of ambiguous stories. Cognition and Emotion 9 (1995) 363-382
    • (1995) Cognition and Emotion , vol.9 , pp. 363-382
    • Ellis, H.C.1    Varner, L.J.2    Becker, A.S.3    Ottaway, S.A.4
  • 20
    • 85047692996 scopus 로고    scopus 로고
    • Counting blessings versus burdens: An experimental investigation of gratitude and subjective well-being in daily life
    • Emmons R.A., and McCullough M.E. Counting blessings versus burdens: An experimental investigation of gratitude and subjective well-being in daily life. Journal of Personality and Social Psychology 84 (2003) 377-389
    • (2003) Journal of Personality and Social Psychology , vol.84 , pp. 377-389
    • Emmons, R.A.1    McCullough, M.E.2
  • 21
    • 0036987250 scopus 로고    scopus 로고
    • The influence of positive affect on the components of expectancy motivation
    • Erez A., and Isen A.M. The influence of positive affect on the components of expectancy motivation. Journal of Applied Psychology 87 (2002) 1055-1067
    • (2002) Journal of Applied Psychology , vol.87 , pp. 1055-1067
    • Erez, A.1    Isen, A.M.2
  • 22
    • 0000562692 scopus 로고    scopus 로고
    • Positive affect facilitates integration of information and decreases anchoring in reasoning among physicians
    • Estrada C.A., Isen A.M., and Young M.J. Positive affect facilitates integration of information and decreases anchoring in reasoning among physicians. Organizational Behavior and Human Decision Processes 72 (1997) 117-135
    • (1997) Organizational Behavior and Human Decision Processes , vol.72 , pp. 117-135
    • Estrada, C.A.1    Isen, A.M.2    Young, M.J.3
  • 23
    • 0002813491 scopus 로고
    • Emotional mood, cognitive style, and behavior regulation
    • Fiedler K., and Forgas J. (Eds), Hogrefe, Toronto
    • Fiedler K. Emotional mood, cognitive style, and behavior regulation. In: Fiedler K., and Forgas J. (Eds). Affect, cognition, and social behavior (1988), Hogrefe, Toronto
    • (1988) Affect, cognition, and social behavior
    • Fiedler, K.1
  • 24
    • 0034147720 scopus 로고    scopus 로고
    • Mood and emotions while working: Missing pieces of job satisfaction?
    • Fisher C. Mood and emotions while working: Missing pieces of job satisfaction?. Journal of Organizational Behavior 21 (2000) 185-202
    • (2000) Journal of Organizational Behavior , vol.21 , pp. 185-202
    • Fisher, C.1
  • 25
    • 3042543734 scopus 로고    scopus 로고
    • A within-person examination of correlates of performance and emotions while working
    • Fisher C.D., and Noble C.S. A within-person examination of correlates of performance and emotions while working. Human Performance 17 (2004) 145-168
    • (2004) Human Performance , vol.17 , pp. 145-168
    • Fisher, C.D.1    Noble, C.S.2
  • 26
    • 0001277249 scopus 로고
    • Helping as a function of feeling state and nature of the helping behavior
    • Forest D., Clark M., Mills J., and Isen A.M. Helping as a function of feeling state and nature of the helping behavior. Motivation and Emotion 3 (1979) 161-169
    • (1979) Motivation and Emotion , vol.3 , pp. 161-169
    • Forest, D.1    Clark, M.2    Mills, J.3    Isen, A.M.4
  • 27
    • 0029204842 scopus 로고
    • Mood and judgment: The affect infusion model
    • Forgas J.P. Mood and judgment: The affect infusion model. Psychological Bulletin 117 (1995) 39-66
    • (1995) Psychological Bulletin , vol.117 , pp. 39-66
    • Forgas, J.P.1
  • 28
    • 0036106546 scopus 로고    scopus 로고
    • Feeling and doing: Affective influences on interpersonal behavior
    • Forgas J.P. Feeling and doing: Affective influences on interpersonal behavior. Psychological Inquiry 13 (2002) 1-28
    • (2002) Psychological Inquiry , vol.13 , pp. 1-28
    • Forgas, J.P.1
  • 30
    • 85043904715 scopus 로고    scopus 로고
    • The role of positive emotions in positive psychology: The broaden-and-build theory of positive emotions
    • Fredrickson B.L. The role of positive emotions in positive psychology: The broaden-and-build theory of positive emotions. American Psychologist 56 (2001) 218-226
    • (2001) American Psychologist , vol.56 , pp. 218-226
    • Fredrickson, B.L.1
  • 31
    • 17444372771 scopus 로고    scopus 로고
    • Positive emotions broaden the scope of attention and thought-action repertoires
    • Fredrickson B.L., and Branigan C. Positive emotions broaden the scope of attention and thought-action repertoires. Cognition and Emotion 19 (2005) 313-332
    • (2005) Cognition and Emotion , vol.19 , pp. 313-332
    • Fredrickson, B.L.1    Branigan, C.2
  • 32
    • 56349159522 scopus 로고    scopus 로고
    • Open hearts build lives: Positive emotions, induced through loving-kindness meditation, build consequential personal resources
    • Fredrickson B.L., Cohn M.A., Coffey K.A., Pek J., and Finkel S.M. Open hearts build lives: Positive emotions, induced through loving-kindness meditation, build consequential personal resources. Journal of Personality and Social Psychology 95 (2008) 1045-1062
    • (2008) Journal of Personality and Social Psychology , vol.95 , pp. 1045-1062
    • Fredrickson, B.L.1    Cohn, M.A.2    Coffey, K.A.3    Pek, J.4    Finkel, S.M.5
  • 36
    • 0026920683 scopus 로고
    • Feeling good-doing good: A conceptual analysis of the mood at work-organizational spontaneity relationship
    • George J.M., and Brief A.P. Feeling good-doing good: A conceptual analysis of the mood at work-organizational spontaneity relationship. Psychological Bulletin 112 (1992) 310-329
    • (1992) Psychological Bulletin , vol.112 , pp. 310-329
    • George, J.M.1    Brief, A.P.2
  • 37
    • 0038967163 scopus 로고    scopus 로고
    • Experiencing work: Values, attitudes, and moods
    • George J.M., and Jones G.R. Experiencing work: Values, attitudes, and moods. Human Relations 50 (1997) 393-416
    • (1997) Human Relations , vol.50 , pp. 393-416
    • George, J.M.1    Jones, G.R.2
  • 38
    • 85047683413 scopus 로고    scopus 로고
    • Understanding when bad moods foster creativity and good ones don't: The role of context and clarity of feelings
    • George J.M., and Zhou J. Understanding when bad moods foster creativity and good ones don't: The role of context and clarity of feelings. Journal of Applied Psychology 87 (2002) 687-697
    • (2002) Journal of Applied Psychology , vol.87 , pp. 687-697
    • George, J.M.1    Zhou, J.2
  • 39
    • 77949875417 scopus 로고    scopus 로고
    • Glomb, T. M., Bhave, D., Miner, A., & Wall, M. (2006). What is the nature of The Pause That Refreshes?: Examining the Role of discretionary behaviors in repairing a negative mood. In I. Fulmer & C. Barnes (Co-Chairs), Examinations of mood and extra-role behavior. Symposium presented at the meeting of the Academy of Management meetings, Atlanta, Georgia.
    • Glomb, T. M., Bhave, D., Miner, A., & Wall, M. (2006). What is the nature of "The Pause That Refreshes"?: Examining the Role of discretionary behaviors in repairing a negative mood. In I. Fulmer & C. Barnes (Co-Chairs), Examinations of mood and extra-role behavior. Symposium presented at the meeting of the Academy of Management meetings, Atlanta, Georgia.
  • 41
    • 44949291825 scopus 로고
    • Job attitudes and organizational withdrawal: An examination of retirement and other voluntary withdrawal behaviors
    • Hanisch K.A., and Hulin C.L. Job attitudes and organizational withdrawal: An examination of retirement and other voluntary withdrawal behaviors. Journal of Vocational Behavior 37 (1990) 60-78
    • (1990) Journal of Vocational Behavior , vol.37 , pp. 60-78
    • Hanisch, K.A.1    Hulin, C.L.2
  • 42
    • 0000474891 scopus 로고
    • General attitudes and organizational withdrawal: An evaluation of a causal model
    • Hanisch K.A., and Hulin C.L. General attitudes and organizational withdrawal: An evaluation of a causal model. Journal of Vocational Behavior 39 (1991) 110-128
    • (1991) Journal of Vocational Behavior , vol.39 , pp. 110-128
    • Hanisch, K.A.1    Hulin, C.L.2
  • 43
    • 0032337630 scopus 로고    scopus 로고
    • Time for absenteeism: A 20-year review of origins, offshoots, and outcomes
    • Harrison D.A., and Martocchio J.J. Time for absenteeism: A 20-year review of origins, offshoots, and outcomes. Journal of Management 24 (1998) 305-350
    • (1998) Journal of Management , vol.24 , pp. 305-350
    • Harrison, D.A.1    Martocchio, J.J.2
  • 44
    • 33646564344 scopus 로고    scopus 로고
    • How important are job attitudes? Meta-analytic comparisons of integrative behavioral outcomes and time sequences
    • Harrison D.A., Newman D.A., and Roth P.L. How important are job attitudes? Meta-analytic comparisons of integrative behavioral outcomes and time sequences. Academy of Management Journal 49 (2006) 305-325
    • (2006) Academy of Management Journal , vol.49 , pp. 305-325
    • Harrison, D.A.1    Newman, D.A.2    Roth, P.L.3
  • 46
    • 0002569388 scopus 로고
    • Stability of skilled performance across time: Some generalizations and limitations on utilities
    • Henry R.A., and Hulin C.L. Stability of skilled performance across time: Some generalizations and limitations on utilities. Journal of Applied Psychology 72 (1987) 457-462
    • (1987) Journal of Applied Psychology , vol.72 , pp. 457-462
    • Henry, R.A.1    Hulin, C.L.2
  • 47
    • 0003135872 scopus 로고    scopus 로고
    • Processing goals and the affect-performance link: Mood as main effect or mood as input?
    • Martin L.L., and Tesser A. (Eds), Erlbaum, Mahwah, NJ
    • Hirt E.R., McDonald H.E., and Melton R.J. Processing goals and the affect-performance link: Mood as main effect or mood as input?. In: Martin L.L., and Tesser A. (Eds). Striving and feeling: Interactions among goals, affect, and self-regulation (1996), Erlbaum, Mahwah, NJ 303-328
    • (1996) Striving and feeling: Interactions among goals, affect, and self-regulation , pp. 303-328
    • Hirt, E.R.1    McDonald, H.E.2    Melton, R.J.3
  • 48
    • 0036869129 scopus 로고    scopus 로고
    • Understanding the dynamic relationships among personality, mood, and job satisfaction: A field experience sampling study
    • Ilies R., and Judge T.A. Understanding the dynamic relationships among personality, mood, and job satisfaction: A field experience sampling study. Organizational Behavior and Human Decision Processes 89 (2002) 1119-1139
    • (2002) Organizational Behavior and Human Decision Processes , vol.89 , pp. 1119-1139
    • Ilies, R.1    Judge, T.A.2
  • 49
    • 20444440822 scopus 로고    scopus 로고
    • Goal regulation across time: The effects of feedback and affect
    • Ilies R., and Judge T.A. Goal regulation across time: The effects of feedback and affect. Journal of Applied Psychology 90 (2005) 453-467
    • (2005) Journal of Applied Psychology , vol.90 , pp. 453-467
    • Ilies, R.1    Judge, T.A.2
  • 50
    • 33745686640 scopus 로고    scopus 로고
    • The interactive effects of personal traits and experienced states on intraindividual patterns of citizenship behavior
    • Ilies R., Scott B.A., and Judge T.A. The interactive effects of personal traits and experienced states on intraindividual patterns of citizenship behavior. Academy of Management Journal 49 (2006) 561-575
    • (2006) Academy of Management Journal , vol.49 , pp. 561-575
    • Ilies, R.1    Scott, B.A.2    Judge, T.A.3
  • 51
    • 0003121588 scopus 로고
    • The influence of positive and negative affect on cognitive organization: Some implications for development
    • Stein N., Leventhal B., and Trabasso T. (Eds), Erlbaum, Hillsdale, NJ
    • Isen A.M. The influence of positive and negative affect on cognitive organization: Some implications for development. In: Stein N., Leventhal B., and Trabasso T. (Eds). Psychological and biological processes in the development of emotion (1990), Erlbaum, Hillsdale, NJ 75-94
    • (1990) Psychological and biological processes in the development of emotion , pp. 75-94
    • Isen, A.M.1
  • 52
    • 0035641586 scopus 로고    scopus 로고
    • An influence of positive affect on decision making in complex situations: Theoretical issues with practical implications
    • Isen A.M. An influence of positive affect on decision making in complex situations: Theoretical issues with practical implications. Journal of Consumer Psychology 11 (2001) 75-85
    • (2001) Journal of Consumer Psychology , vol.11 , pp. 75-85
    • Isen, A.M.1
  • 53
    • 0002771806 scopus 로고    scopus 로고
    • Positive affect and decision making
    • Lewis M., and Haviland-Jones J.M. (Eds), Guilford Press, New York
    • Isen A.M. Positive affect and decision making. In: Lewis M., and Haviland-Jones J.M. (Eds). Handbook of emotions. 2nd ed. (2000), Guilford Press, New York 417-435
    • (2000) Handbook of emotions. 2nd ed. , pp. 417-435
    • Isen, A.M.1
  • 54
    • 0002900403 scopus 로고
    • Positive affect as a factor in organizational behavior
    • Cummings L.L., and Staw B.M. (Eds), JAI Press, Greenwich, CT
    • Isen A.M., and Baron R.A. Positive affect as a factor in organizational behavior. In: Cummings L.L., and Staw B.M. (Eds). Research in organizational behavior Vol. 4 (1991), JAI Press, Greenwich, CT 127-172
    • (1991) Research in organizational behavior , vol.4 , pp. 127-172
    • Isen, A.M.1    Baron, R.A.2
  • 56
    • 0002235711 scopus 로고
    • The influence of positive affect on decision-making strategy
    • Isen A.M., and Means B. The influence of positive affect on decision-making strategy. Social Cognition 2 (1983) 18-31
    • (1983) Social Cognition , vol.2 , pp. 18-31
    • Isen, A.M.1    Means, B.2
  • 57
    • 33847610501 scopus 로고
    • An influence of positive affect on social categorization
    • Isen A.M., Niedenthal P., and Cantor N. An influence of positive affect on social categorization. Motivation and Emotion 16 (1992) 65-78
    • (1992) Motivation and Emotion , vol.16 , pp. 65-78
    • Isen, A.M.1    Niedenthal, P.2    Cantor, N.3
  • 58
    • 33746808174 scopus 로고    scopus 로고
    • The influence of positive affect on intrinsic and extrinsic motivation: Facilitating enjoyment of play, responsible work behavior, and self-control
    • Isen A.M., and Reeve J. The influence of positive affect on intrinsic and extrinsic motivation: Facilitating enjoyment of play, responsible work behavior, and self-control. Motivation and Emotion 29 (2005) 297-325
    • (2005) Motivation and Emotion , vol.29 , pp. 297-325
    • Isen, A.M.1    Reeve, J.2
  • 59
    • 0025870017 scopus 로고
    • The influence of positive affect on clinical problem solving
    • Isen A.M., Rosenzweig A.S., and Young M.J. The influence of positive affect on clinical problem solving. Medical Decision Making 11 (1991) 221-227
    • (1991) Medical Decision Making , vol.11 , pp. 221-227
    • Isen, A.M.1    Rosenzweig, A.S.2    Young, M.J.3
  • 60
    • 0000638208 scopus 로고
    • The effect of feeling good on a helping task that is incompatible with good mood
    • Isen A.M., and Simmonds S.F. The effect of feeling good on a helping task that is incompatible with good mood. Social Psychology Quarterly 41 (1978) 345-349
    • (1978) Social Psychology Quarterly , vol.41 , pp. 345-349
    • Isen, A.M.1    Simmonds, S.F.2
  • 61
    • 80455137683 scopus 로고    scopus 로고
    • N. M. Ashkanasy & C. L. Cooper (Eds, Research companion to emotion in organizations pp
    • Judge, T. A., & Kammeyer-Mueller, J. D. (2008). Affect, satisfaction, and performance. In N. M. Ashkanasy & C. L. Cooper (Eds.), Research companion to emotion in organizations (pp. 136-151).
    • (2008) Affect, satisfaction, and performance , pp. 136-151
    • Judge, T.A.1    Kammeyer-Mueller, J.D.2
  • 62
    • 21144473619 scopus 로고
    • The influence of positive affect on variety-seeking among safe, enjoyable products
    • Kahn B.E., and Isen A.M. The influence of positive affect on variety-seeking among safe, enjoyable products. Journal of Consumer Research 20 (1993) 257-270
    • (1993) Journal of Consumer Research , vol.20 , pp. 257-270
    • Kahn, B.E.1    Isen, A.M.2
  • 63
    • 60349122362 scopus 로고    scopus 로고
    • On the role of positive and negative affectivity in job performance: A meta-analytic investigation
    • Kaplan S., Bradley J.C., Luchman J.N., and Haynes D. On the role of positive and negative affectivity in job performance: A meta-analytic investigation. Journal of Applied Psychology 94 (2009) 162-176
    • (2009) Journal of Applied Psychology , vol.94 , pp. 162-176
    • Kaplan, S.1    Bradley, J.C.2    Luchman, J.N.3    Haynes, D.4
  • 64
    • 0000245173 scopus 로고    scopus 로고
    • "Paradoxical" mood effects on creative problem-solving
    • Kaufmann G., and Vosburg S.K. "Paradoxical" mood effects on creative problem-solving. Cognition and Emotion 11 (1997) 151-170
    • (1997) Cognition and Emotion , vol.11 , pp. 151-170
    • Kaufmann, G.1    Vosburg, S.K.2
  • 65
    • 0033177188 scopus 로고    scopus 로고
    • Organizational citizenship behavior: Comparing perspectives of supervisors and subordinates across four international samples
    • Lam S.S.K., Hui C., and Law K.S. Organizational citizenship behavior: Comparing perspectives of supervisors and subordinates across four international samples. Journal of Applied Psychology 84 (1999) 594-601
    • (1999) Journal of Applied Psychology , vol.84 , pp. 594-601
    • Lam, S.S.K.1    Hui, C.2    Law, K.S.3
  • 66
    • 0002391230 scopus 로고
    • Promises and problems with the circumplex model of emotion
    • Clark M.S. (Ed), Sage, Newbury Park, CA
    • Larsen R.J., and Diener E. Promises and problems with the circumplex model of emotion. In: Clark M.S. (Ed). Emotion: Review of personality and social psychology Vol. 13 (1992), Sage, Newbury Park, CA 25-59
    • (1992) Emotion: Review of personality and social psychology , vol.13 , pp. 25-59
    • Larsen, R.J.1    Diener, E.2
  • 68
    • 3142774853 scopus 로고    scopus 로고
    • The happy worker: Hypotheses about the role of positive affect in worker productivity
    • Barrick M.R., and Ryan A.M. (Eds), Jossey-Bass, San Francisco
    • Lucas R.E., and Diener E. The happy worker: Hypotheses about the role of positive affect in worker productivity. In: Barrick M.R., and Ryan A.M. (Eds). Personality and work (2003), Jossey-Bass, San Francisco 30-59
    • (2003) Personality and work , pp. 30-59
    • Lucas, R.E.1    Diener, E.2
  • 70
    • 29644438373 scopus 로고    scopus 로고
    • The benefits of frequent positive affect: Does happiness lead to success?
    • Lyubomirsky S., King L., and Diener E. The benefits of frequent positive affect: Does happiness lead to success?. Psychological Bulletin 131 (2005) 803-855
    • (2005) Psychological Bulletin , vol.131 , pp. 803-855
    • Lyubomirsky, S.1    King, L.2    Diener, E.3
  • 71
    • 0000272748 scopus 로고    scopus 로고
    • Mood as input: What we think about how we feel determines how we think
    • Martin L.L., and Tesser A. (Eds), Erlbaum, Mahwah, NJ
    • Martin L.L., and Stoner P. Mood as input: What we think about how we feel determines how we think. In: Martin L.L., and Tesser A. (Eds). Striving and feeling: Interactions among goals, affect, and self-regulation (1996), Erlbaum, Mahwah, NJ 279-301
    • (1996) Striving and feeling: Interactions among goals, affect, and self-regulation , pp. 279-301
    • Martin, L.L.1    Stoner, P.2
  • 75
    • 0000530504 scopus 로고
    • Till death us do part...: Changing work relationships in the 1990s
    • Cooper C.L., and Rousseau D.M. (Eds), Wiley, New York
    • McLean Parks J., and Kidder D.L. Till death us do part...: Changing work relationships in the 1990s. In: Cooper C.L., and Rousseau D.M. (Eds). Trends in organizational behavior (1994), Wiley, New York 112-133
    • (1994) Trends in organizational behavior , pp. 112-133
    • McLean Parks, J.1    Kidder, D.L.2
  • 79
    • 0010100431 scopus 로고
    • Role definitions and organizational citizenship behavior: The importance of the employee's perspective
    • Morrison E.W. Role definitions and organizational citizenship behavior: The importance of the employee's perspective. Academy of Management Journal 37 (1994) 1543-1567
    • (1994) Academy of Management Journal , vol.37 , pp. 1543-1567
    • Morrison, E.W.1
  • 81
    • 0000663132 scopus 로고    scopus 로고
    • Some basic issues related to contextual performance and organizational citizenship behavior in human resource management
    • Motowildo S.M. Some basic issues related to contextual performance and organizational citizenship behavior in human resource management. Human Resource Management Review 10 (2000) 115-126
    • (2000) Human Resource Management Review , vol.10 , pp. 115-126
    • Motowildo, S.M.1
  • 82
    • 0034346207 scopus 로고    scopus 로고
    • Longitudinal analysis of dispositional influences and sexual harassment: Effects on job and psychological outcomes
    • Munson L.J., Hulin C., and Drasgow F. Longitudinal analysis of dispositional influences and sexual harassment: Effects on job and psychological outcomes. Personnel Psychology 43 (2000) 21-46
    • (2000) Personnel Psychology , vol.43 , pp. 21-46
    • Munson, L.J.1    Hulin, C.2    Drasgow, F.3
  • 84
    • 0031535325 scopus 로고    scopus 로고
    • Organizational citizenship behavior: It's construct clean-up time
    • Organ D.W. Organizational citizenship behavior: It's construct clean-up time. Human Performance 10 (1997) 85-97
    • (1997) Human Performance , vol.10 , pp. 85-97
    • Organ, D.W.1
  • 85
    • 84986042788 scopus 로고
    • A meta-analytic review of attitudinal and dispositional predictors of organizational citizenship behavior
    • Organ D.W., and Ryan K. A meta-analytic review of attitudinal and dispositional predictors of organizational citizenship behavior. Personnel Psychology 48 (1995) 775-802
    • (1995) Personnel Psychology , vol.48 , pp. 775-802
    • Organ, D.W.1    Ryan, K.2
  • 86
    • 0002408510 scopus 로고
    • A conceptual model of service quality and its implications for future research
    • Parasuraman A., Zeithaml V.A., and Berry L.L. A conceptual model of service quality and its implications for future research. Journal of Marketing 49 (1985) 41-50
    • (1985) Journal of Marketing , vol.49 , pp. 41-50
    • Parasuraman, A.1    Zeithaml, V.A.2    Berry, L.L.3
  • 87
    • 0033474817 scopus 로고    scopus 로고
    • Down and out: An investigation of the relationship between mood and employee withdrawal behavior
    • Pelled L.H., and Xin K.R. Down and out: An investigation of the relationship between mood and employee withdrawal behavior. Journal of Management 25 (1999) 875-895
    • (1999) Journal of Management , vol.25 , pp. 875-895
    • Pelled, L.H.1    Xin, K.R.2
  • 88
    • 64049104584 scopus 로고    scopus 로고
    • Overlooked but not untouched: How rudeness reduces onlookers' performance on routine and creative tasks
    • Porath C.L., and Erez A. Overlooked but not untouched: How rudeness reduces onlookers' performance on routine and creative tasks. Organizational Behavior and Human Decision Processes 109 (2009) 29-44
    • (2009) Organizational Behavior and Human Decision Processes , vol.109 , pp. 29-44
    • Porath, C.L.1    Erez, A.2
  • 90
    • 0035643026 scopus 로고    scopus 로고
    • Service with a smile: Emotional contagion in the service encounter
    • Pugh S.D. Service with a smile: Emotional contagion in the service encounter. Academy of Management Journal 44 (2001) 1018-1027
    • (2001) Academy of Management Journal , vol.44 , pp. 1018-1027
    • Pugh, S.D.1
  • 91
  • 92
    • 0141989459 scopus 로고    scopus 로고
    • Alternative covariance structures for polynomial models of individual growth and change
    • Moskowitz D.S., and Hershberger S.L. (Eds), Lawrence Erlbaum, Mahwah, NJ
    • Raudenbush S. Alternative covariance structures for polynomial models of individual growth and change. In: Moskowitz D.S., and Hershberger S.L. (Eds). Modeling intraindividual variability with repeated measures data (2002), Lawrence Erlbaum, Mahwah, NJ 25-57
    • (2002) Modeling intraindividual variability with repeated measures data , pp. 25-57
    • Raudenbush, S.1
  • 94
    • 85047671607 scopus 로고    scopus 로고
    • Episodic and semantic knowledge in emotional self-report: Evidence for two judgment processes
    • Robinson M.D., and Clore G.L. Episodic and semantic knowledge in emotional self-report: Evidence for two judgment processes. Journal of Personality and Social Psychology 83 (2002) 198-215
    • (2002) Journal of Personality and Social Psychology , vol.83 , pp. 198-215
    • Robinson, M.D.1    Clore, G.L.2
  • 96
    • 0032618234 scopus 로고    scopus 로고
    • On the bipolarity of positive and negative affect
    • Russell J.A., and Carroll J.M. On the bipolarity of positive and negative affect. Psychological Bulletin 125 (1999) 3-30
    • (1999) Psychological Bulletin , vol.125 , pp. 3-30
    • Russell, J.A.1    Carroll, J.M.2
  • 97
    • 0033416937 scopus 로고    scopus 로고
    • The phoenix of bipolarity: Reply to Watson and Tellegen (1999)
    • Russell J.A., and Carroll J.M. The phoenix of bipolarity: Reply to Watson and Tellegen (1999). Psychological Bulletin 125 (1999) 611-617
    • (1999) Psychological Bulletin , vol.125 , pp. 611-617
    • Russell, J.A.1    Carroll, J.M.2
  • 98
    • 0002439077 scopus 로고
    • Emotional attention, clarity, and repair: Exploring emotional intelligence using the Trait Meta-Mood Scale
    • Pennebaker J.W. (Ed), American Psychological Association, Washington, DC
    • Salovey P., Mayer J.D., Goldman S.L., Turvey C., and Palfai T.P. Emotional attention, clarity, and repair: Exploring emotional intelligence using the Trait Meta-Mood Scale. In: Pennebaker J.W. (Ed). Emotion, disclosure, and health (1995), American Psychological Association, Washington, DC 125-154
    • (1995) Emotion, disclosure, and health , pp. 125-154
    • Salovey, P.1    Mayer, J.D.2    Goldman, S.L.3    Turvey, C.4    Palfai, T.P.5
  • 99
    • 38249028862 scopus 로고
    • The economics of empathic helping: Support for a mood management motive
    • Schaller M., and Cialdini R.B. The economics of empathic helping: Support for a mood management motive. Journal of Experimental Social Psychology 24 (1988) 163-181
    • (1988) Journal of Experimental Social Psychology , vol.24 , pp. 163-181
    • Schaller, M.1    Cialdini, R.B.2
  • 100
    • 0037384712 scopus 로고    scopus 로고
    • Vocal communication of emotion: A review of research paradigms
    • Scherer K.R. Vocal communication of emotion: A review of research paradigms. Speech Communication 40 (2003) 227-256
    • (2003) Speech Communication , vol.40 , pp. 227-256
    • Scherer, K.R.1
  • 101
    • 0001157604 scopus 로고
    • Happy and mindless, but sad and smart? The impact of affective states on analytic reasoning
    • Forgas J.P. (Ed), Pergamon, London
    • Schwarz N., and Bless H. Happy and mindless, but sad and smart? The impact of affective states on analytic reasoning. In: Forgas J.P. (Ed). Emotion and social judgments (1991), Pergamon, London 55-71
    • (1991) Emotion and social judgments , pp. 55-71
    • Schwarz, N.1    Bless, H.2
  • 104
    • 0002542293 scopus 로고
    • Effects of positive and negative moods on helping tasks having pleasant or unpleasant consequences
    • Shaffer D.R., and Graziano W.G. Effects of positive and negative moods on helping tasks having pleasant or unpleasant consequences. Motivation and Emotion 7 (1983) 269-278
    • (1983) Motivation and Emotion , vol.7 , pp. 269-278
    • Shaffer, D.R.1    Graziano, W.G.2
  • 105
    • 0002349371 scopus 로고
    • Mood, categorization breadth, and performance appraisal: The effects of order of information acquisition and affective state on halo, accuracy, information retrieval, and evaluations
    • Sinclair R.C. Mood, categorization breadth, and performance appraisal: The effects of order of information acquisition and affective state on halo, accuracy, information retrieval, and evaluations. Organizational Behavior and Human Decision Processes 42 (1988) 22-46
    • (1988) Organizational Behavior and Human Decision Processes , vol.42 , pp. 22-46
    • Sinclair, R.C.1
  • 106
    • 0002194569 scopus 로고
    • The influence of mood state on judgment and action: Effects on persuasion, categorization, social justice, person perception, and judgmental accuracy
    • Martin L.L., and Tesser A. (Eds), Erlbaum, Hillsdale, NJ
    • Sinclair R.C., and Mark M.M. The influence of mood state on judgment and action: Effects on persuasion, categorization, social justice, person perception, and judgmental accuracy. In: Martin L.L., and Tesser A. (Eds). The construction of social judgments (1992), Erlbaum, Hillsdale, NJ 165-193
    • (1992) The construction of social judgments , pp. 165-193
    • Sinclair, R.C.1    Mark, M.M.2
  • 107
    • 0002714839 scopus 로고
    • The effects of mood state on judgemental accuracy: Processing strategy as a mechanism
    • Sinclair R.C., and Mark M.M. The effects of mood state on judgemental accuracy: Processing strategy as a mechanism. Cognition and Emotion 9 (1995) 417-438
    • (1995) Cognition and Emotion , vol.9 , pp. 417-438
    • Sinclair, R.C.1    Mark, M.M.2
  • 108
    • 0034402581 scopus 로고    scopus 로고
    • Performance productivity and quality of frontline employees in service organizations
    • Singh J. Performance productivity and quality of frontline employees in service organizations. Journal of Marketing 64 (2000) 15-34
    • (2000) Journal of Marketing , vol.64 , pp. 15-34
    • Singh, J.1
  • 110
    • 0036242630 scopus 로고    scopus 로고
    • An emotion-centered model of voluntary work behavior: Some parallels between counterproductive work behavior (CWB) and organizational citizenship behavior (OCB)
    • Spector P.E., and Fox S. An emotion-centered model of voluntary work behavior: Some parallels between counterproductive work behavior (CWB) and organizational citizenship behavior (OCB). Human Resource Management Review 12 (2002) 269-292
    • (2002) Human Resource Management Review , vol.12 , pp. 269-292
    • Spector, P.E.1    Fox, S.2
  • 111
    • 77956949663 scopus 로고
    • Affect and managerial performance. A test of the sadder-but-wiser vs. happier-and-smarter hypothesis
    • Staw B.M., and Barsade S.G. Affect and managerial performance. A test of the sadder-but-wiser vs. happier-and-smarter hypothesis. Administrative Science Quarterly 38 (1993) 304-331
    • (1993) Administrative Science Quarterly , vol.38 , pp. 304-331
    • Staw, B.M.1    Barsade, S.G.2
  • 112
    • 21344495766 scopus 로고
    • Employee positive emotion and favorable outcomes at the workplace
    • Staw B.M., Sutton R.I., and Pelled L.H. Employee positive emotion and favorable outcomes at the workplace. Organization Science 5 (1994) 51-71
    • (1994) Organization Science , vol.5 , pp. 51-71
    • Staw, B.M.1    Sutton, R.I.2    Pelled, L.H.3
  • 114
    • 0141827752 scopus 로고    scopus 로고
    • On the dimensional and hierarchical structure of affect
    • Tellegen A., Watson D., and Clark L.A. On the dimensional and hierarchical structure of affect. Psychological Science 10 (1999) 297-303
    • (1999) Psychological Science , vol.10 , pp. 297-303
    • Tellegen, A.1    Watson, D.2    Clark, L.A.3
  • 116
    • 0034368792 scopus 로고    scopus 로고
    • Giving in to feel good: The place of emotion regulation in the context of general self-control
    • Tice D.M., and Bratslavsky E.D. Giving in to feel good: The place of emotion regulation in the context of general self-control. Psychological Inquiry 11 (2000) 149-159
    • (2000) Psychological Inquiry , vol.11 , pp. 149-159
    • Tice, D.M.1    Bratslavsky, E.D.2
  • 117
    • 0033406585 scopus 로고    scopus 로고
    • Mood scores: Mood and performance in professional cricketers
    • Totterdell P. Mood scores: Mood and performance in professional cricketers. British Journal of Psychology 90 (1999) 317-322
    • (1999) British Journal of Psychology , vol.90 , pp. 317-322
    • Totterdell, P.1
  • 118
    • 0034344618 scopus 로고    scopus 로고
    • Catching moods and hitting runs: Mood linkage and subjective performance in professional sports teams
    • Totterdell P. Catching moods and hitting runs: Mood linkage and subjective performance in professional sports teams. Journal of Applied Psychology 85 (2000) 848-859
    • (2000) Journal of Applied Psychology , vol.85 , pp. 848-859
    • Totterdell, P.1
  • 119
    • 0038476381 scopus 로고    scopus 로고
    • Emotion regulation in customer service roles: Testing a model of emotional labor
    • Totterdell P., and Holman D. Emotion regulation in customer service roles: Testing a model of emotional labor. Journal of Occupational Health Psychology 8 (2003) 55-73
    • (2003) Journal of Occupational Health Psychology , vol.8 , pp. 55-73
    • Totterdell, P.1    Holman, D.2
  • 120
    • 0001154762 scopus 로고    scopus 로고
    • Determinants and consequences of employee displayed positive emotions
    • Tsai W.C. Determinants and consequences of employee displayed positive emotions. Journal of Management 27 (2001) 497-512
    • (2001) Journal of Management , vol.27 , pp. 497-512
    • Tsai, W.C.1
  • 121
    • 36348975874 scopus 로고    scopus 로고
    • Test of a model linking employee positive mood and task performance
    • Tsai W.C., Chen C.C., and Liu H.L. Test of a model linking employee positive mood and task performance. Journal of Applied Psychology 92 (2007) 1570-1583
    • (2007) Journal of Applied Psychology , vol.92 , pp. 1570-1583
    • Tsai, W.C.1    Chen, C.C.2    Liu, H.L.3
  • 122
    • 0036798027 scopus 로고    scopus 로고
    • Mechanisms linking employee affective delivery and customer behavioral intentions
    • Tsai W.C., and Huang Y.M. Mechanisms linking employee affective delivery and customer behavioral intentions. Journal of Applied Psychology 87 (2002) 1001-1008
    • (2002) Journal of Applied Psychology , vol.87 , pp. 1001-1008
    • Tsai, W.C.1    Huang, Y.M.2
  • 123
    • 1442359650 scopus 로고    scopus 로고
    • In-role or extra-role organizational citizenship behavior: Which are we measuring?
    • Vey M.A., and Campbell J.P. In-role or extra-role organizational citizenship behavior: Which are we measuring?. Human Performance 17 (2004) 119-136
    • (2004) Human Performance , vol.17 , pp. 119-136
    • Vey, M.A.1    Campbell, J.P.2
  • 126
    • 0022115623 scopus 로고
    • Toward a consensual structure of mood
    • Watson D., and Tellegen A. Toward a consensual structure of mood. Psychological Bulletin 98 (1985) 219-235
    • (1985) Psychological Bulletin , vol.98 , pp. 219-235
    • Watson, D.1    Tellegen, A.2
  • 127
    • 0033441431 scopus 로고    scopus 로고
    • Issues in dimensional structure of affect: Effects of descriptors, measurement error, and response formats: Comment on Russell and Carroll (1999)
    • Watson D., and Tellegen A. Issues in dimensional structure of affect: Effects of descriptors, measurement error, and response formats: Comment on Russell and Carroll (1999). Psychological Bulletin 125 (1999) 601-610
    • (1999) Psychological Bulletin , vol.125 , pp. 601-610
    • Watson, D.1    Tellegen, A.2
  • 128
    • 0008948147 scopus 로고    scopus 로고
    • Affective events theory: A theoretical discussion of the structure, causes and consequences of affective experiences at work
    • Staw B.M., and Cummings L.L. (Eds), JAI Press, Greenwich, CT
    • Weiss H.M., and Cropanzano R. Affective events theory: A theoretical discussion of the structure, causes and consequences of affective experiences at work. In: Staw B.M., and Cummings L.L. (Eds). Research in organizational behavior Vol. 19 (1996), JAI Press, Greenwich, CT 1-74
    • (1996) Research in organizational behavior , vol.19 , pp. 1-74
    • Weiss, H.M.1    Cropanzano, R.2
  • 129
    • 0001798906 scopus 로고    scopus 로고
    • An examination of the joint effects of affective experiences and job satisfaction and variations in affective experiences over time
    • Weiss H.M., Nicholas J.P., and Daus C.S. An examination of the joint effects of affective experiences and job satisfaction and variations in affective experiences over time. Organizational Behavior and Human Decision Processes 78 (1999) 1-24
    • (1999) Organizational Behavior and Human Decision Processes , vol.78 , pp. 1-24
    • Weiss, H.M.1    Nicholas, J.P.2    Daus, C.S.3
  • 130
    • 4043074797 scopus 로고    scopus 로고
    • State and trait correlates of job performance. A tale of two perspectives
    • Wright T.A., Cropanzano R., and Meyer D.G. State and trait correlates of job performance. A tale of two perspectives. Journal of Business and Psychology 18 (2004) 365-383
    • (2004) Journal of Business and Psychology , vol.18 , pp. 365-383
    • Wright, T.A.1    Cropanzano, R.2    Meyer, D.G.3
  • 131
    • 0032590141 scopus 로고    scopus 로고
    • Affect and favorable work outcomes: Two longitudinal tests of the happy-productive worker thesis
    • Wright T.A., and Staw B.M. Affect and favorable work outcomes: Two longitudinal tests of the happy-productive worker thesis. Journal of Organizational Behavior 20 (1999) 1-23
    • (1999) Journal of Organizational Behavior , vol.20 , pp. 1-23
    • Wright, T.A.1    Staw, B.M.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.