Taiwanese tourists' perceptions of service quality on outbound guided package tours: A qualitative examination of the SERVQUAL dimensions

Journal of Vacation Marketing

Volumn 15, Issue 2, 2009, Pages 165-178

  Chang, Jui Chi ^a  

^a PROVIDENCE UNIVERSITY   (Taiwan)

Author keywords

Guided package tour; Qualitative; Service quality; SERVQUAL; Taiwanese; Travel agency

Indexed keywords

EID: 62949132401     PISSN: 13567667     EISSN: 14791870     Source Type: Journal    
DOI: 10.1177/1356766708100822     Document Type: Article

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