Customer satisfaction with tour leaders' performance: A study of Taiwan's package tours

Asia Pacific Journal of Tourism Research

Volumn 11, Issue 1, 2006, Pages 97-116

  Chang, Jui Chi ^a  

^a PROVIDENCE UNIVERSITY   (Taiwan)

Author keywords

Satisfaction; Taiwanese; Tip; Tour leader; Travel agency

Indexed keywords

PERFORMANCE ASSESSMENT; QUESTIONNAIRE SURVEY; TOURISM;

ASIA; EURASIA; FAR EAST; TAIWAN;

EID: 33644864240     PISSN: 10941665     EISSN: 17416507     Source Type: Journal    
DOI: 10.1080/10941660500500808     Document Type: Article

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