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Volumn 41, Issue 1, 2002, Pages 4-14

Research through participant observation in tourism: A creative solution to the measurement of consumer satisfaction/dissatisfaction (CS/D) among tourists

Author keywords

[No Author keywords available]

Indexed keywords

INTERNATIONAL TOURISM; QUESTIONNAIRE SURVEY; TOURISM MANAGEMENT; TOURIST BEHAVIOR;

EID: 0036049496     PISSN: 00472875     EISSN: None     Source Type: Journal    
DOI: 10.1177/0047287502041001002     Document Type: Article
Times cited : (72)

References (41)
  • 4
    • 0001815785 scopus 로고
    • Marketing: Strategies and organisation structures for service firms
    • edited by James H. Donnelly and William R. George. Chicago: American Marketing Association
    • (1981) Marketing of Services , pp. 47-51
    • Booms, B.H.1    Bitner, M.J.2
  • 30
    • 0009603915 scopus 로고
    • Atravesando fronteras/border crossings: A critical ethnographic exploration of the consumer acculturation of Mexican immigrants
    • (1994) Journal of Consumer Research , vol.12 , pp. 32-54
    • Penaloza, L.1
  • 32
    • 0000564978 scopus 로고
    • Learning about tourists from conversations: The over 55s in Majorca
    • (1995) Tourism Management , vol.16 , Issue.3 , pp. 207-215
    • Ryan, C.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.