Which service quality dimensions are important in inbound tourism? A case study in a peripheral location

Managing Service Quality

Volumn 16, Issue 5, 2006, Pages 520-537

  Jonsson Kvist, Anna Karin ^a   Klefsjö, Bengt ^a  

^a LULEÅ UNIVERSITY OF TECHNOLOGY   (Sweden)

Author keywords

SERVQUAL; Sweden; Tourism

Indexed keywords

EID: 33749317509     PISSN: 09604529     EISSN: None     Source Type: Journal    
DOI: 10.1108/09604520610686151     Document Type: Article

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