-
1
-
-
27744524286
-
An ISO 9001:2000-base framework for realizing quality in small firms
-
Aldowaisan T., and Youssef A. An ISO 9001:2000-base framework for realizing quality in small firms. Omega 34 (2006) 231-235
-
(2006)
Omega
, vol.34
, pp. 231-235
-
-
Aldowaisan, T.1
Youssef, A.2
-
2
-
-
41649112685
-
Structural modelling in practice: A review and recommended two-steps approach
-
Anderson J.C., and Gerbing D. Structural modelling in practice: A review and recommended two-steps approach. Psychological Bulletin 10 (1988) 411-423
-
(1988)
Psychological Bulletin
, vol.10
, pp. 411-423
-
-
Anderson, J.C.1
Gerbing, D.2
-
3
-
-
21844489555
-
Dyadic business relationships within a business network context
-
Anderson J., Hakansson H., and Johanson J. Dyadic business relationships within a business network context. Journal of Marketing 58 (1994) 1-15
-
(1994)
Journal of Marketing
, vol.58
, pp. 1-15
-
-
Anderson, J.1
Hakansson, H.2
Johanson, J.3
-
4
-
-
0002672359
-
A model of distributor firm and manufacturer firm working partnerships
-
Anderson J., and Narus J. A model of distributor firm and manufacturer firm working partnerships. Journal of Marketing 54 (1990) 42-58
-
(1990)
Journal of Marketing
, vol.54
, pp. 42-58
-
-
Anderson, J.1
Narus, J.2
-
5
-
-
0036021509
-
When does trust matter? Antecedents and contingent effects of supervisee trust on performance in selling new products in China and the United States
-
Atuathene-Gima K., and Li H. When does trust matter? Antecedents and contingent effects of supervisee trust on performance in selling new products in China and the United States. Journal of Marketing 66 (2002) 61-81
-
(2002)
Journal of Marketing
, vol.66
, pp. 61-81
-
-
Atuathene-Gima, K.1
Li, H.2
-
6
-
-
0000725634
-
Evaluating structural equations models with unobservable variables and measurement error: A comment
-
Bagozzi R. Evaluating structural equations models with unobservable variables and measurement error: A comment. Journal of Marketing Research 18 (1981) 375-381
-
(1981)
Journal of Marketing Research
, vol.18
, pp. 375-381
-
-
Bagozzi, R.1
-
7
-
-
0030121899
-
Applications of structural equation modelling in marketing and consumer research: A review
-
Baumgartner H., and Homburg C. Applications of structural equation modelling in marketing and consumer research: A review. International Journal of Research in Marketing 13 (1996) 139-161
-
(1996)
International Journal of Research in Marketing
, vol.13
, pp. 139-161
-
-
Baumgartner, H.1
Homburg, C.2
-
12
-
-
0033196305
-
Adaptative behaviour in buyer-supplier relationships
-
Brennan R., and Turnbull P. Adaptative behaviour in buyer-supplier relationships. Industrial Marketing Management 28 (1999) 481-495
-
(1999)
Industrial Marketing Management
, vol.28
, pp. 481-495
-
-
Brennan, R.1
Turnbull, P.2
-
13
-
-
33745292385
-
The implementation and impact of ISO 9000 among small manufacturing enterprises
-
Briscoe J., Fawcett S., and Todd R. The implementation and impact of ISO 9000 among small manufacturing enterprises. Journal of Small Business Management 43 (2005) 309-319
-
(2005)
Journal of Small Business Management
, vol.43
, pp. 309-319
-
-
Briscoe, J.1
Fawcett, S.2
Todd, R.3
-
14
-
-
84911131210
-
Relationship with vendors: A critical factor in JIT implementation
-
Brown K., and Inman A. Relationship with vendors: A critical factor in JIT implementation. Journal of Business and Industrial Marketing 8 (1993) 5-13
-
(1993)
Journal of Business and Industrial Marketing
, vol.8
, pp. 5-13
-
-
Brown, K.1
Inman, A.2
-
15
-
-
0035587036
-
Buyer-supplier relationships and customer firm costs
-
Cannon J., and Homburg C. Buyer-supplier relationships and customer firm costs. Journal of Marketing 65 (2001) 29-43
-
(2001)
Journal of Marketing
, vol.65
, pp. 29-43
-
-
Cannon, J.1
Homburg, C.2
-
16
-
-
0033236256
-
Buyer-seller relationships in business markets
-
Cannon J., and Perrault W. Buyer-seller relationships in business markets. Journal of Marketing Research 36 (1999) 439-460
-
(1999)
Journal of Marketing Research
, vol.36
, pp. 439-460
-
-
Cannon, J.1
Perrault, W.2
-
17
-
-
21244477054
-
How improving quality improves supply chain management: Empirical study
-
Casadesús M., and de Castro R. How improving quality improves supply chain management: Empirical study. The TQM Magazine 17 (2005) 345-357
-
(2005)
The TQM Magazine
, vol.17
, pp. 345-357
-
-
Casadesús, M.1
de Castro, R.2
-
18
-
-
23944487434
-
Market signals and relative preference: The moderating effects of conflicting information, decision focus and need for cognition
-
Chaterjee S., Soon-Kang Y., and Prasad-Mishra D. Market signals and relative preference: The moderating effects of conflicting information, decision focus and need for cognition. Journal of Business Research 58 (2005) 1362-1370
-
(2005)
Journal of Business Research
, vol.58
, pp. 1362-1370
-
-
Chaterjee, S.1
Soon-Kang, Y.2
Prasad-Mishra, D.3
-
19
-
-
0001878819
-
A paradigm for developing better measures of marketing construct
-
Churchill G.A. A paradigm for developing better measures of marketing construct. Journal of Marketing Research 1 (1979) 64-73
-
(1979)
Journal of Marketing Research
, vol.1
, pp. 64-73
-
-
Churchill, G.A.1
-
20
-
-
0003056894
-
Relationship quality in services selling: An interpersonal influence perspective
-
Crosby L., Laurence A., Evans K., and Cowles D. Relationship quality in services selling: An interpersonal influence perspective. Journal of Marketing 54 (1990) 68-81
-
(1990)
Journal of Marketing
, vol.54
, pp. 68-81
-
-
Crosby, L.1
Laurence, A.2
Evans, K.3
Cowles, D.4
-
21
-
-
84954992763
-
International marketing and purchasing of industrial goods - features of an European research project
-
Cunningham M.T. International marketing and purchasing of industrial goods - features of an European research project. European Journal of Marketing 14 (1980) 323-338
-
(1980)
European Journal of Marketing
, vol.14
, pp. 323-338
-
-
Cunningham, M.T.1
-
23
-
-
0035637894
-
Investments in consumer relationships: A cross-country and cross-industry exploration
-
De Wulf K., Odekerken G., and Iacobucci D. Investments in consumer relationships: A cross-country and cross-industry exploration. Journal of Marketing 65 (2001) 33-50
-
(2001)
Journal of Marketing
, vol.65
, pp. 33-50
-
-
De Wulf, K.1
Odekerken, G.2
Iacobucci, D.3
-
24
-
-
0031502147
-
An examination of the nature of trust in buyer-seller relationships
-
Donney P., and Cannon J. An examination of the nature of trust in buyer-seller relationships. Journal of Marketing 61 (1997) 35-51
-
(1997)
Journal of Marketing
, vol.61
, pp. 35-51
-
-
Donney, P.1
Cannon, J.2
-
26
-
-
0030194390
-
Impact of the ISO 9000 series standards on industrial marketing
-
Ferguson W. Impact of the ISO 9000 series standards on industrial marketing. Industrial Marketing Management 25 (1996) 305-310
-
(1996)
Industrial Marketing Management
, vol.25
, pp. 305-310
-
-
Ferguson, W.1
-
28
-
-
21744448471
-
Determinants of long term orientation in buyer-seller relationships
-
Ganesan S. Determinants of long term orientation in buyer-seller relationships. Journal of Marketing 58 (1994) 1-19
-
(1994)
Journal of Marketing
, vol.58
, pp. 1-19
-
-
Ganesan, S.1
-
29
-
-
0033423162
-
The different roles of satisfaction, trust and commitment in customer relationships
-
Garbarino E., and Johnson M. The different roles of satisfaction, trust and commitment in customer relationships. Journal of Marketing 63 (1999) 70-87
-
(1999)
Journal of Marketing
, vol.63
, pp. 70-87
-
-
Garbarino, E.1
Johnson, M.2
-
30
-
-
0030268636
-
The effects of trust and interdependence on relationship commitment: A trans-Atlantic study
-
Geykens I., Steenkamp J., and Kumar N. The effects of trust and interdependence on relationship commitment: A trans-Atlantic study. International Journal of Research in Marketing 13 (1998) 303-317
-
(1998)
International Journal of Research in Marketing
, vol.13
, pp. 303-317
-
-
Geykens, I.1
Steenkamp, J.2
Kumar, N.3
-
34
-
-
0036267899
-
The role of trust and relationship structure in improving supply chain responsiveness
-
Handfield R., and Betchel C. The role of trust and relationship structure in improving supply chain responsiveness. Industrial Marketing Management 31 (2002) 367-382
-
(2002)
Industrial Marketing Management
, vol.31
, pp. 367-382
-
-
Handfield, R.1
Betchel, C.2
-
35
-
-
0001780550
-
Alliances in industrial purchasing: The determinants of joint action in buyer-supplier relationships
-
Heide J., and Johnson G. Alliances in industrial purchasing: The determinants of joint action in buyer-supplier relationships. Journal of Marketing Research 52 (1990) 20-35
-
(1990)
Journal of Marketing Research
, vol.52
, pp. 20-35
-
-
Heide, J.1
Johnson, G.2
-
36
-
-
0037495090
-
An exploration of the moderating role of buyer corporate culture in industrial buyer-seller relationships
-
Hewett K., Money B., and Sharma S. An exploration of the moderating role of buyer corporate culture in industrial buyer-seller relationships. Journal of the Academy of Marketing Science 30 (2001) 229-239
-
(2001)
Journal of the Academy of Marketing Science
, vol.30
, pp. 229-239
-
-
Hewett, K.1
Money, B.2
Sharma, S.3
-
37
-
-
0037765456
-
Expected relationship value: A construct, a methodology for measurement and a modelling technique
-
Hogan J. Expected relationship value: A construct, a methodology for measurement and a modelling technique. Industrial Marketing Management 30 (2001) 339-351
-
(2001)
Industrial Marketing Management
, vol.30
, pp. 339-351
-
-
Hogan, J.1
-
38
-
-
85006605785
-
The moderating effect of exclusive dealing agreements on distributor satisfaction
-
Iglesias V., and Vázquez R. The moderating effect of exclusive dealing agreements on distributor satisfaction. Journal of Strategic Marketing 9 (2001) 215-231
-
(2001)
Journal of Strategic Marketing
, vol.9
, pp. 215-231
-
-
Iglesias, V.1
Vázquez, R.2
-
40
-
-
0034341457
-
Control mechanisms and the relationship life cycle: Implications for safeguarding specific investments and developing commitment
-
Jap S., and Ganesan S. Control mechanisms and the relationship life cycle: Implications for safeguarding specific investments and developing commitment. Journal of Marketing Research 37 (2000) 227-245
-
(2000)
Journal of Marketing Research
, vol.37
, pp. 227-245
-
-
Jap, S.1
Ganesan, S.2
-
41
-
-
22444452646
-
Strategic integration in industrial distribution channels: Managing the interfirm relationships as a strategic asset
-
Johnson J. Strategic integration in industrial distribution channels: Managing the interfirm relationships as a strategic asset. Journal of the Academy of Marketing Science 27 (1999) 4-18
-
(1999)
Journal of the Academy of Marketing Science
, vol.27
, pp. 4-18
-
-
Johnson, J.1
-
42
-
-
84887276441
-
ISO 9000 among Australian companies: Impact of time and reasons for seeking certification on perceptions of benefits received
-
Jones R., Arndt G., and Kustin R. ISO 9000 among Australian companies: Impact of time and reasons for seeking certification on perceptions of benefits received. International Journal of Quality and Reliability Management 14 (1997) 650-660
-
(1997)
International Journal of Quality and Reliability Management
, vol.14
, pp. 650-660
-
-
Jones, R.1
Arndt, G.2
Kustin, R.3
-
43
-
-
0037089644
-
Buyer-seller relationships along channels of distribution
-
Kalafatis S. Buyer-seller relationships along channels of distribution. Industrial Marketing Management 31 (2002) 215-228
-
(2002)
Industrial Marketing Management
, vol.31
, pp. 215-228
-
-
Kalafatis, S.1
-
44
-
-
0031257763
-
Measurement of distributor commitment in industrial channels of distribution
-
Kim K., and Frazier G. Measurement of distributor commitment in industrial channels of distribution. Journal of Business Research 40 (1997) 139-154
-
(1997)
Journal of Business Research
, vol.40
, pp. 139-154
-
-
Kim, K.1
Frazier, G.2
-
47
-
-
18844432518
-
Trust, commitment and relationships in supply chain management: A path analysis
-
Kwon I., and Sush T. Trust, commitment and relationships in supply chain management: A path analysis. Supply Chain Management: An International Journal 10 (2005) 26-33
-
(2005)
Supply Chain Management: An International Journal
, vol.10
, pp. 26-33
-
-
Kwon, I.1
Sush, T.2
-
48
-
-
0031603435
-
Single sourcing and supplier certification; performance and relationship implications
-
Larson P., and Kulchitsky J. Single sourcing and supplier certification; performance and relationship implications. Industrial Marketing Management 27 (1998) 73-81
-
(1998)
Industrial Marketing Management
, vol.27
, pp. 73-81
-
-
Larson, P.1
Kulchitsky, J.2
-
49
-
-
0036001755
-
Dynamic customer relationship management: Incorporating future considerations into the service retention decision
-
Lemon K., Barnett T., and Winer R. Dynamic customer relationship management: Incorporating future considerations into the service retention decision. Journal of Marketing 66 (2002) 1-14
-
(2002)
Journal of Marketing
, vol.66
, pp. 1-14
-
-
Lemon, K.1
Barnett, T.2
Winer, R.3
-
50
-
-
0001936732
-
Communication in marketing channels: Moderating effects of power structure and relationalism
-
Li Z. Communication in marketing channels: Moderating effects of power structure and relationalism. Journal of Marketing Channels 6 (1998) 45-71
-
(1998)
Journal of Marketing Channels
, vol.6
, pp. 45-71
-
-
Li, Z.1
-
51
-
-
8644245956
-
The impact of QM maturity upon the extent and effectiveness of customer relationship management systems
-
Li J., Fok W., Fok L., and Hartman S. The impact of QM maturity upon the extent and effectiveness of customer relationship management systems. Supply Chain Management: An International Journal 7 (2002) 212-224
-
(2002)
Supply Chain Management: An International Journal
, vol.7
, pp. 212-224
-
-
Li, J.1
Fok, W.2
Fok, L.3
Hartman, S.4
-
52
-
-
0031184822
-
Testing manufacturers' acceptance of competing subcontractor price-quality-service designs
-
Liukko T., Vuori R., and Woodside A. Testing manufacturers' acceptance of competing subcontractor price-quality-service designs. Industrial Marketing Management 26 (1997) 315-329
-
(1997)
Industrial Marketing Management
, vol.26
, pp. 315-329
-
-
Liukko, T.1
Vuori, R.2
Woodside, A.3
-
55
-
-
0030522029
-
Collaborative communication in interfirm relationships: Moderating effects of integration and control
-
Mohr J., Fischer R., and Nevin J. Collaborative communication in interfirm relationships: Moderating effects of integration and control. Journal of Marketing 60 (1996) 103-115
-
(1996)
Journal of Marketing
, vol.60
, pp. 103-115
-
-
Mohr, J.1
Fischer, R.2
Nevin, J.3
-
56
-
-
0001902365
-
Communication strategies in marketing channels: A theoretical perspective
-
Mohr J., and Nevin J. Communication strategies in marketing channels: A theoretical perspective. Journal of Marketing 54 (1990) 36-51
-
(1990)
Journal of Marketing
, vol.54
, pp. 36-51
-
-
Mohr, J.1
Nevin, J.2
-
57
-
-
84989085629
-
Characteristics of partnership success: Partnerships attributes, communications behaviour and conflict resolution techniques
-
Mohr J., and Spekman R. Characteristics of partnership success: Partnerships attributes, communications behaviour and conflict resolution techniques. Strategic Management Journal 15 (1994) 135-152
-
(1994)
Strategic Management Journal
, vol.15
, pp. 135-152
-
-
Mohr, J.1
Spekman, R.2
-
58
-
-
0039656230
-
Factors affecting trust in market research relationships
-
Moorman C., Deshpandé R., and Zaltman G. Factors affecting trust in market research relationships. Journal of Marketing 57 (1992) 81-101
-
(1992)
Journal of Marketing
, vol.57
, pp. 81-101
-
-
Moorman, C.1
Deshpandé, R.2
Zaltman, G.3
-
59
-
-
21344475322
-
The commitment-trust theory of relationship marketing
-
Morgan R., and Hunt S. The commitment-trust theory of relationship marketing. Journal of Marketing 58 (1994) 20-38
-
(1994)
Journal of Marketing
, vol.58
, pp. 20-38
-
-
Morgan, R.1
Hunt, S.2
-
65
-
-
0035630563
-
Effect of manufacturer reputation, retailer reputation and product warranty on consumer judgements of product quality: A cue diagnostic framework
-
Purohit D., and Srivatsava J. Effect of manufacturer reputation, retailer reputation and product warranty on consumer judgements of product quality: A cue diagnostic framework. Journal of Consumer Psychology 10 (2001) 123-134
-
(2001)
Journal of Consumer Psychology
, vol.10
, pp. 123-134
-
-
Purohit, D.1
Srivatsava, J.2
-
68
-
-
30744441363
-
Integrating relationship marketing activities with offering quality in the supplier's relational marketing program
-
Rexha N. Integrating relationship marketing activities with offering quality in the supplier's relational marketing program. Journal of Business to Business Marketing 7 (2000) 1-17
-
(2000)
Journal of Business to Business Marketing
, vol.7
, pp. 1-17
-
-
Rexha, N.1
-
69
-
-
0347693461
-
Innovation generation in supply chain relationships: A conceptual model and research propositions
-
Roy S., Sivakumar K., and Wilkinson I. Innovation generation in supply chain relationships: A conceptual model and research propositions. Journal of the Academy of Marketing Science 32 (2004) 61-79
-
(2004)
Journal of the Academy of Marketing Science
, vol.32
, pp. 61-79
-
-
Roy, S.1
Sivakumar, K.2
Wilkinson, I.3
-
70
-
-
2542551929
-
The making of twenty-first-century HR: An analysis of the convergence of HRM, HRD and OD
-
Ruona W., and Gibson S. The making of twenty-first-century HR: An analysis of the convergence of HRM, HRD and OD. Human Resource Management 43 (2004) 49-66
-
(2004)
Human Resource Management
, vol.43
, pp. 49-66
-
-
Ruona, W.1
Gibson, S.2
-
72
-
-
0038815004
-
The negotiation process as a predictor of relationship outcomes in international buyer-supplier arrangements
-
Sharland A. The negotiation process as a predictor of relationship outcomes in international buyer-supplier arrangements. Industrial Marketing Management 30 (2001) 551-559
-
(2001)
Industrial Marketing Management
, vol.30
, pp. 551-559
-
-
Sharland, A.1
-
73
-
-
0032394068
-
Effects of supplier market orientation on distributor market orientation and the channel relationship: The distributor perspective
-
Siguaw J., Simpson P., and Baker T. Effects of supplier market orientation on distributor market orientation and the channel relationship: The distributor perspective. Journal of Marketing 62 (1998) 99-111
-
(1998)
Journal of Marketing
, vol.62
, pp. 99-111
-
-
Siguaw, J.1
Simpson, P.2
Baker, T.3
-
74
-
-
0036837582
-
What industrial marketers need to know about ISO 9000 certification; a review, update and integration with marketing
-
Stevenson T., and Barnes F. What industrial marketers need to know about ISO 9000 certification; a review, update and integration with marketing. Industrial Marketing Management 31 (2002) 695-703
-
(2002)
Industrial Marketing Management
, vol.31
, pp. 695-703
-
-
Stevenson, T.1
Barnes, F.2
-
75
-
-
0001519849
-
Preferences for single sourcing and supplier selection criteria
-
Swift C., and Coe B. Preferences for single sourcing and supplier selection criteria. Journal of Business Research 32 (1995) 105-111
-
(1995)
Journal of Business Research
, vol.32
, pp. 105-111
-
-
Swift, C.1
Coe, B.2
-
78
-
-
0034216396
-
The concept of satisfaction in industrial markets: A contextual perspective and a case study from the software industry
-
Tikkanen H., Alajoutsijärvi K., and Tähtinen J. The concept of satisfaction in industrial markets: A contextual perspective and a case study from the software industry. Industrial Marketing Management 29 (2000) 373-386
-
(2000)
Industrial Marketing Management
, vol.29
, pp. 373-386
-
-
Tikkanen, H.1
Alajoutsijärvi, K.2
Tähtinen, J.3
-
81
-
-
43149084467
-
Buyer-seller relationships: Australasian research and reflections
-
Varey R., Baxter R., Brodie R., Brookes R., Plewa C., Quester P., et al. Buyer-seller relationships: Australasian research and reflections. Journal of Customer Behaviour 4 (2005) 127-146
-
(2005)
Journal of Customer Behaviour
, vol.4
, pp. 127-146
-
-
Varey, R.1
Baxter, R.2
Brodie, R.3
Brookes, R.4
Plewa, C.5
Quester, P.6
-
83
-
-
77954266313
-
Functions of industrial supplier relationships and their impact on relationship quality
-
Walter A., Müller T., Helfert G., and Ritter H. Functions of industrial supplier relationships and their impact on relationship quality. Industrial Marketing Management 32 (2003) 159-169
-
(2003)
Industrial Marketing Management
, vol.32
, pp. 159-169
-
-
Walter, A.1
Müller, T.2
Helfert, G.3
Ritter, H.4
-
84
-
-
0040060237
-
Training requirements for professional certification of manufacturer' representatives
-
Weinrauch J., Stevens M., and Carlson R. Training requirements for professional certification of manufacturer' representatives. Industrial Marketing Management 26 (1997) 509-518
-
(1997)
Industrial Marketing Management
, vol.26
, pp. 509-518
-
-
Weinrauch, J.1
Stevens, M.2
Carlson, R.3
-
85
-
-
77951511906
-
An integrated model of buyer-seller relationships
-
Wilson D. An integrated model of buyer-seller relationships. Journal of the Academy of Marketing Science 23 (1995) 335-345
-
(1995)
Journal of the Academy of Marketing Science
, vol.23
, pp. 335-345
-
-
Wilson, D.1
|