ISO 9000 certification and the bottom line: a comparative study of the profitability of Basque region companies

Managerial Auditing Journal

Volumn 17, Issue , 2002, Pages 72-78

  Heras, Iñaki ^a   Casadesús, Martí ^b   Dick, Gavin P m ^c  

^a UNIVERSITY OF THE BASQUE COUNTRY UPV EHU   (Spain)

^b UNIVERSITY OF GIRONA   (Spain)

^c STAFFORDSHIRE UNIVERSITY BUSINESS SCHOOL   (United Kingdom)

Author keywords

Benefits; Empirical study; ISO 9000; Profitability

Indexed keywords

EID: 84986018780     PISSN: 02686902     EISSN: None     Source Type: Journal    
DOI: 10.1108/02686900210412270     Document Type: Article

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