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Volumn 10, Issue 4-5, 1999, Pages 507-513

Maximizing the benefits of ISO 9000 implementation

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Indexed keywords


EID: 0033437218     PISSN: 09544127     EISSN: None     Source Type: Journal    
DOI: 10.1080/0954412997460     Document Type: Article
Times cited : (32)

References (18)
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  • 3
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  • 4
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  • 5
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  • 6
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  • 7
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  • 8
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  • 9
    • 0442295227 scopus 로고    scopus 로고
    • An innovative approach to make ISO 9000 standards more effective
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    • (1998) Total Quality Management , vol.9 , pp. 67-78
    • Kanji, G.K.1
  • 10
    • 0026494564 scopus 로고
    • The balanced scorecard - Measures that drive performance
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    • (1992) Harvard Business Review , vol.JANUARY-FEBRUARY , pp. 71-79
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  • 11
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    • In praise of ISO 9000
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  • 12
    • 0002883986 scopus 로고    scopus 로고
    • Factors influencing a successful transition from ISO 9000 to TQM. the influence of understanding and motivation
    • MEEGAN, S.T. & TAYLOR, W.A. (1997) Factors influencing a successful transition from ISO 9000 to TQM. The influence of understanding and motivation, International Journal of Quality & Reliability Management, 14, pp. 100-117.
    • (1997) International Journal of Quality & Reliability Management , vol.14 , pp. 100-117
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  • 13
    • 0002408510 scopus 로고
    • A conceptual model of service quality and its implications for future research
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  • 14
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  • 15
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  • 16
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  • 18
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* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.