The role of performance measurement systems in promoting quality development beyond ISO 9000

International Journal of Operations and Production Management

Volumn 21, Issue 1-2, 2001, Pages 159-172

  Najmi, Manoochehr ^a   Kehoe, Dennis F ^a  

^a UNIVERSITY OF LIVERPOOL   (United Kingdom)

Author keywords

ISO 9000; Performance measurement systems; TQM

Indexed keywords

EID: 0035635073     PISSN: 01443577     EISSN: None     Source Type: Journal    
DOI: 10.1108/01443570110358512     Document Type: Article

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