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Volumn 20, Issue 3, 2003, Pages 304-324

The importance of internal aspects in quality improvement

Author keywords

Certification; ISO 9000; Motivation; Performance; Quality management; Spain

Indexed keywords


EID: 18844387593     PISSN: 0265671X     EISSN: None     Source Type: Journal    
DOI: 10.1108/02656710310461314     Document Type: Article
Times cited : (74)

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