An examination of the economic benefits of ISO 9000 and the Baldrige award to manufacturing firms

EMJ - Engineering Management Journal

Volumn 15, Issue 4, 2003, Pages 3-10

  Wilson, James P ^a   Walsh, Mary Ann T ^a   LaScola Needy, Kim ^a  

^a University of Pittsburgh   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

CALIBRATION; COSTS; CUSTOMER SATISFACTION; ECONOMICS; INSPECTION; INVESTMENTS; PERFORMANCE; PLANNING; QUALITY ASSURANCE; SOCIETIES AND INSTITUTIONS; STANDARDIZATION; TOTAL QUALITY MANAGEMENT;

MANUFACTURING FIRMS; PERFORMANCE MEASURES; QUALITY CONFORMANCE SYSTEM; STOCK INDEX;

STANDARDS;

EID: 1142292338     PISSN: 10429247     EISSN: None     Source Type: Journal    
DOI: 10.1080/10429247.2003.11415220     Document Type: Article

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