Managing employees in the service sector: A literature review and conceptual development

Journal of Business and Psychology

Volumn 20, Issue 4, 2006, Pages 501-523

  Anderson, Jonathan R ^a  

^a UNIVERSITY OF WEST GEORGIA   (United States)

Author keywords

Customer service employees; Service management

Indexed keywords

EID: 33747875420     PISSN: 08893268     EISSN: None     Source Type: Journal    
DOI: 10.1007/s10869-005-9002-5     Document Type: Article

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