The strategic role of the salesperson in reducing customer defection in business relationships

Journal of Personal Selling and Sales Management

Volumn 21, Issue 2, 2001, Pages 123-134

  Johnson, Julie T ^a   Barksdale, Hiram C ^b   Boles, James S ^c  

^a GEORGIA STATE UNIVERSITY   (United States)

^b UNIVERSITY OF NORTH CAROLINA   (United States)

^c LOUISIANA STATE UNIVERSITY   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 85009648629     PISSN: 08853134     EISSN: 15577813     Source Type: Journal    
DOI: 10.1080/08853134.2001.10754263     Document Type: Article

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