Evaluating service quality of airline industry using hybrid best worst method and VIKOR

Journal of Air Transport Management

Volumn 68, Issue , 2018, Pages 35-47

  Gupta, Himanshu ^a  

^a INDIAN INSTITUTE OF TECHNOLOGY ROORKEE   (India)

Author keywords

Airline industry; Airline selection; Best worst method; Service quality; VIKOR

Indexed keywords

AIR TRANSPORTATION; AIRLINE INDUSTRY; COMPETITION (ECONOMICS); METHODOLOGY; SERVICE QUALITY;

INDIA;

EID: 85020413553     PISSN: 09696997     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.jairtraman.2017.06.001     Document Type: Article

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