Passenger satisfaction with airline service quality in Malaysia: A structural equation modeling approach

Research in Transportation Business and Management

Volumn 10, Issue , 2014, Pages 26-32

  Suki, Norazah Mohd ^a  

^a UNIVERSITI MALAYSIA SABAH   (Malaysia)

Author keywords

Customer satisfaction; Service quality; Structural equation modeling; Tangibles

Indexed keywords

EID: 84903597858     PISSN: 22105395     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.rtbm.2014.04.001     Document Type: Article

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