The asymmetric effects of service quality on passengers' choice of carriers for international air travel

Journal of Advanced Transportation

Volumn 42, Issue 2, 2008, Pages 179-208

  Jou, Rong Chang ^a   Lam, Soi Hoi ^b   Kuo, Chung Wei ^c   Chen, Chih Ching ^d  

^a NATIONAL CHI NAN UNIVERSITY   (Taiwan)

^b NANYANG TECHNOLOGICAL UNIVERSITY   (Singapore)

^c NATIONAL TAIWAN UNIVERSITY   (Taiwan)

^d Mingsin University of Science and Technology   (Taiwan)

Author keywords

Asymmetric response model; Linear structural relations model; Logit model; Reference point; Service quality

Indexed keywords

AIR TRANSPORTATION; LINEAR STABILITY ANALYSIS; MATHEMATICAL MODELS; QUALITY ASSURANCE; SENSORY PERCEPTION;

ASYMMETRIC EFFECTS; ASYMMETRIC RESPONSE MODEL;

PASSENGER CARS;

EID: 38349185902     PISSN: 01976729     EISSN: None     Source Type: Journal    
DOI: 10.1002/atr.5670420205     Document Type: Article

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