Organizational identification and "currencies of exchange": Integrating social identity and social exchange perspectives

Journal of Applied Social Psychology

Volumn 46, Issue 1, 2016, Pages 34-45

  Tavares, Susana M ^a   van Knippenberg, Daan ^b   van Dick, Rolf ^c  

^a INSTITUTO UNIVERSITÁRIO DE LISBOA ISCTE IUL   (Portugal)

^b ERASMUS UNIVERSITY ROTTERDAM   (Netherlands)

^c GOETHE UNIVERSITY   (Germany)

Author keywords

Extra role performance; Organizational identification; Perceived organizational support; Social exchange; Turnover intentions

Indexed keywords

BEHAVIOR; EMPLOYEE; HUMAN; MAJOR CLINICAL STUDY; PREDICTION; SOCIAL STATUS; TURNOVER TIME;

EID: 84953792197     PISSN: 00219029     EISSN: 15591816     Source Type: Journal    
DOI: 10.1111/jasp.12329     Document Type: Article

References (70)

1. Abrams, D., Ando, K., & Hinkle, S. (1998). Psychological attachment to the group: Cross-cultural differences in organizational identification and subjective norms as predictors of workers' turnover intentions. Personality & Social Psychology Bulletin, 24, 1027-1039.
2. Abrams, D., & Randsley de Moura, G. (2001). Organizational identification: Psychological anchorage and turnover. In M. A. Hogg, & D. Terry (Eds.). Social identity processes in organizational contexts (pp. 131-148). Philadelphia: Psychology Press.
3. Aiken, L. S., & West, S. G. (1991). Multiple regression: Testing and interpreting interactions. New York: Sage.
4. Armeli, S., Eisenberger, R., Fasolo, P., & Lynch, P. (1998). Perceived organizational support and police performance: The moderating influence of socio-emotional needs. Journal of Applied Psychology, 83, 288-297.
5. Ashforth, B. E. (2001). Role transitions in organizational life: An identity-based perspective. Mahwah, NJ: Erlbaum.
6. Ashforth, B. E., & Mael, F. A. (1989). Social identity theory and the organization. Academy of Management Review, 14, 20-39.
7. Ashforth, B.E., & Mael, F.A. (1996). Organizational identity and strategy as a context for the individual. Advances in Strategic Management, 13, 17-62.
8. Ashforth, B. E., Harrison, S. H., & Corley, K. G. (2008). Identification in organizations: An examination of four fundamental questions. Journal of Management, 34, 325-374.
9. Bartel, C. A. (2001). Social comparisons in boundary-spanning work: Effects of community outreach on members' organizational identity and identification. Administrative Science Quarterly, 46, 379-413.
10. Bell, S., & Menguc, B. (2002). The employee-organization relationship, organizational citizenship behaviors, and superior service quality. Journal of Retailing, 78, 131-146.
11. Bergami, M., & Bagozzi, R. P. (2000). Self-categorization and commitment as distinct aspects of social identity in the organization: conceptualization, measurement, and relation to antecedents and consequences. British Journal of Social Psychology, 39, 555-577.
12. Blau, P. M. (1964). Exchange and power in social life. New York: Wiley.
13. Brislin, R.W. (1980). Translation and content analysis of oral and written material. In: H. C. Triandis and J. W. Berry (Eds.), Handbook of cross-cultural psychology, (vol. 2, pp. 389-444). Boston: Allyn & Bacon.
14. Cardona, P., Lawrence, B., & Bentler, P. (2004). The influence of social and work exchange relationships on organizational citizenship behavior. Group Organization Management, 29, 219-247.
15. Cheney, G. (1982). Organisational identification as a process and product: a field study. Unpublished master's thesis, Purdue University.
16. Cheney, G. (1983). On the various and changing meanings of organizational membership: A field study of organizational identification. Communication Monographs, 50, 342-362.
17. Christ, O., van Dick, R., Wagner, U., & Stellmacher, J. (2003). When teachers go the extra mile: Foci of organisational identification as determinants of different forms of organisational citizenship behavior among schoolteachers. British Journal of Educational Psychology, 73, 329-341.
18. Cohen, J., & Cohen, P. (1983). Applied multiple regression/correlation analysis for the behavioral sciences (2nd ed.). Hillsdale, NJ: Erlbaum.
19. Cole, M. S., Schaninger, W. S., & Harris, S. G. (2002). The workplace social exchange network: a multilevel, conceptual examination. Group & Organization Management, 27, 142-167.
20. Cropanzano, R., & Mitchell, M. S. (2005). Social exchange theory: An interdisciplinary review. Journal of Management, 31, 874-900.
21. Dukerich, J. M., Golden, B. R., & Shortell, S. M. (2002). Beauty is in the eye of the beholder: The impact of organizational identification, identity, and image on the cooperative behaviors of physicians. Administrative Science Quarterly, 47, 507-538.
22. Dutton, J. E., Dukerich, J. M., & Harquail, C. V. (1994). Organizational images and member identification. Administrative Science Quarterly, 39, 239-263.
23. Eisenberger, R., Armeli, S., Rexwinkel, B., Lynch, P. D., & Rhoades, L. (2001). Reciprocation of perceived organizational support. Journal of Applied Psychology, 86, 42-51.
24. Eisenberger, R., Cummings, J., Armeli, S., & Lynch, P. (1997). Perceived organizational support, discretionary treatment, and job satisfaction. Journal of Applied Psychology, 82, 812-820.
25. Eisenberger, R., Huntington, R., Hutchison, S., & Sowa, D. (1986). Perceived organizational support. Journal of Applied Psychology, 71, 500-507.
26. Evans, M. G. (1985). A Monte Carlo study of the effects of correlated method variance in moderated multiple regression analysis. Organizational Behavior & Human Decision Processes, 36, 305-323.
27. Feather, N. T., & Rauter, K. A. (2004). Organizational citizenship behaviors in relation to job status, job insecurity, organizational commitment and identification, job satisfaction and work values. Journal of Occupational & Organizational Psychology, 77, 81-95.
28. Flynn, F. J. (2005). Identity orientations and forms of social exchange in organizations. Academy of Management Review, 30, 737-750.
29. Flynn, F. J., & Brockner, J. (2003). It's different to give than to receive: Asymmetric reactions of givers and receivers to favor exchange. Journal of Applied Psychology, 88, 1-13.
30. Gouldner, A. W. (1960). The norm of reciprocity. American Sociological Review, 25, 165-167.
31. Guzzo, R. A., Noonan, K. A., & Elron, E. (1994). Expatriate managers and the psychological contract. Journal of Applied Psychology, 79, 617-626.
32. Hekman, D. R., Bigley, G. A., Steensma, H. K., & Hereford, J. F. (2009). Combined effects of organizational and professional identification on the reciprocity dynamic for professional employees. Academy of Management Journal, 52, 506-526.
33. Hogg, M. A., & Terry, D. J. (2000). Social identity and self-categorization processes in organizational contexts. Academy of Management Review, 25, 121-140.
34. Hom, P. W., & Kinicki, A. J. (2001). Toward a greater understanding of how dissatisfaction drives employee turnover. Academy of Management Journal, 44, 975-987.
35. Katz, D., & Kahn, R. L. (1966). The social psychology of organizations. New York: Wiley & Sons.
36. Lynch, P. D., Eisenberger, R., & Armeli, S. (1999). Perceived organizational support: Inferior versus superior performance by wary employees. Journal of Applied Psychology, 84, 467-483.
37. Mael, F. A., & Ashforth, B. E. (1995). Loyal from day one: Biodata, organizational identification, and turnover among newcomers. Personnel Psychology, 48, 309-333.
38. Masterson, S. S., Lewis, K., Goldman, B. M., & Taylor, M. S. (2000). Integrating justice and social exchange: The differing effects of fair procedures and treatment on work relationships. Academy of Management Journal, 43, 738-748.
39. Moorman, R. H., Blakely, G. L., & Niehoff, B. P. (1998). Does perceived organizational support mediate the relationship between procedural justice and organizational citizenship behavior? Academy of Management Journal, 41, 351-357.
40. Morrison, E. W. (1994). Role definitions and organizational citizenship behavior: The importance of the employee's perspective. Academy of Management Journal, 37, 1543-1567
41. Organ, D. W. (1988). Organizational citizenship behavior: The good soldier syndrome. Lexington Books, Lexington, MA.
42. Podsakoff, P. M., MacKenzie, S. B., Lee, J.-Y., & Podsakoff, N. P. (2003). Common method biases in behavioral research: A critical review of the literature and recommended remedies. Journal of Applied Psychology, 88, 879-903.
43. Podsakoff, P. M., MacKenzie, S. B., & Podsakoff, N. P. (2012). Sources of method bias in social science research and recommendations on how to control it. Annual Review of Psychology, 65, 539-569.
44. Rhoades, L., & Eisenberger, R. (2002). Perceived organizational support: A review of the literature. Journal of Applied Psychology, 87, 698-714.
45. Riggle, R. J., Edmondson, D. R., & Hansen, J. D. (2009). A meta-analysis of the relationship between perceived organizational support and job outcomes: 20 years of research. Journal of Business Research, 62, 1027-1030.
46. Riketta, M. (2005). Organizational identification: A meta-analysis. Journal of Vocational Behavior, 66, 358-384.
47. Riketta, M. & Van Dick, R. (2005). Foci of attachment in organizations: A meta-analytic comparison of the strength and correlates of workgroup versus organizational identification and commitment. Journal of Vocational Behavior, 67, 490-510.
48. Rousseau, D. M. (1998). Why workers still identify with organizations. Journal of Organizational Behavior, 19, 217-233.
49. Rousseau, D. M., & Parks, J. M. (1993). The contracts of individuals and organizations. Research in Organizational Behavior, 15, 1-43.
50. Settoon, R. P., Bennett, N., & Liden, R. C. (1996). Social exchange in organizations: Perceived organizational support, leader-member exchange, and employee reciprocity. Journal of Applied Psychology, 81, 219-227.
51. Shore, L. M., Bommer, W. H., Rao, A. N., & Seo, J. (2009). Social and economic exchange in the employee-organization relationship: The moderating role of reciprocation wariness. Journal of Managerial Psychology, 24, 701-721.
52. Shore, L. M., Coyle-Shapiro, J. A.-M., Chen, X. P., & Tetrick, L. E. (2009). Social exchange in work settings: Content, process, and mixed models. Management and Organization Review, 5, 289-302.
53. Siemsen, E., Roth, A., & Oliveira, P. (2010). Common method bias in regression models with linear, quadratic, and interaction effects. Organizational Research Methods, 13, 456-476.
54. Tyler, T. R., & Blader, S. L. (2001). Identity and cooperative behavior in groups. Group Processes & Intergroup Relations, 4, 207-226.
55. Umphress, E. E., Bingham, J. B., & Mitchell, M. S. (2010). Unethical behavior in the name of the company: The moderating effect of organizational identification and positive reciprocity beliefs influencing unethical pro-organizational behavior. Journal of Applied Psychology, 95, 769-780.
56. van Dick, R. (2004). My job is my castle: Identification in organizational contexts. International Review of Industrial & Organizational Psychology, 19, 171-203.
57. van Dick, R., Christ, O., Stellmacher, J., Wagner, U., Ahlswede, O., Grubba, C., et al. (2004). Should I stay or should I go? Explaining turnover intentions with organizational identification and job satisfaction. British Journal of Management, 15, 351-360.
58. van Dick, R., Grojean, M. W., Christ, O., & Wieseke, J. (2006). Identity and the extra mile: Relationships between organizational identification and organizational citizenship behavior. British Journal of Management, 17, 283-301.
59. van Dick, R. & Haslam, S.A. (2012). Stress and well-being in the workplace: Support for key propositions from the social identity approach. In: J. Jetten, C. Haslam, & S. A. Haslam (Eds.), The social cure: Identity, health, and well-being (pp. 175-194). Hove and New York: Psychology Press.
60. van Dick, R., Wagner, U., Stellmacher, J., & Christ, O. (2004). The utility of a broader conceptualization of organizational identification: Which aspects really matter? Journal of Occupational & Organizational Psychology, 77, 171-191.
61. van Dyne, L., Graham, J. W., & Dienesch, R.M. (1994). Organizational citizenship behavior: Construct redefinition, measurement, and validation, Academy of Management Journal, 37, 785-802.
62. van Knippenberg, D. (2000). Work motivation and performance: A social identity perspective. Applied Psychology: An International Review, 49, 357-371.
63. van Knippenberg, D. (2012). Social identity-based leadership and the employee-organization relationship. In L. M. Shore, J. A.-M. Coyle-Shapiro, & L. E. Tetrick (Eds.), The employee-organization relationship: Applications for the 21st century (pp. 85-111). New York: Routledge.
64. van Knippenberg, D., & Sleebos, E. (2006). Organizational identification versus organizational commitment: Self-definition, social exchange, and job attitudes. Journal of Organizational Behavior, 27, 571-584.
65. van Knippenberg, D., & van Schie, E. C. M. (2000). Foci and correlates of organizational identification. Journal of Occupational & Organizational Psychology, 73, 137-147.
66. van Knippenberg, D., van Dick, R., & Tavares, S. (2007). Social identity and social exchange: Identification, organizational and supervisor support, and withdrawal from the job. Journal of Applied Social Psychology, 37, 457-477.
67. van Knippenberg, D., van Knippenberg, B., Monden, L., & de Lima, F. (2002). Organizational identification after a merger: A social identity perspective. British Journal of Social Psychology, 41, 233-252.
68. van Knippenberg, D., van Prooijen, J., & Sleebos, E. (2015). Beyond social exchange: Collectivism's moderating role in the relationship between perceived organizational support and organizational citizenship behavior. European Journal of Work and Organizational Psychology, 24, 152-160.
69. Wan-Huggins, V. N., Riordan, C. M., & Griffeth, R. W. (1998). The development and longitudinal test of a model of organizational identification. Journal of Applied Social Psychology, 28, 724-749.
70. Wayne, S. J., Shore, L. M., & Liden, R. C. (1997). Perceived organizational support and leader-member exchange: A social exchange perspective. Academy of Management Journal, 40, 82-111.