Dysfunctional workplace behavior

The SAGE Handbook of Organizational Behavior: Volume I - Micro Approaches

Volumn , Issue , 2008, Pages 141-159

  Robinson, Sandra L ^a  

^a UNIVERSITY OF BRITISH COLUMBIA   (Canada)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 84949748363     PISSN: None     EISSN: None     Source Type: Book    
DOI: 10.4135/9781849200448.n9     Document Type: Chapter

References (111)

1. Andersson, L. M. Pearson, C. M. 'Tit for Tat? The spiraling effect of incivility in the workplace'Academy of Management Review 24 452-471. (1999)
2. Aquino, K. Bradfield, M. 'Perceived victimization in the workplace: The role of situational factors and victim characteristics'Organizational Science 11 525-537. (2000)doi:10.1287/orsc.11.5.525.15205 http://dx.doi.org/10.1287/orsc.11.5.525.15205
3. Aquino, K. Douglas, S. 'Revenge attitudes and hierarchical status as moderators of the relation between identity threat and antisocial behavior in organizations'Organizational Behavior and Human Decision Processes 90 195-208 (2003)doi:10.1016/S0749-5978(02)00517-4 http://dx.doi.org/10.1016/S0749-5978%2802%2900517-4
4. Aquino, K. Grover, S. L. Bradfield, M. Allen, D. G. 'The effects of negative affectivity, hierarchical status, and self-determination on workplace victimization'Academy of Management Journal 42 260-272. (1999)doi:10.2307/256918 http://dx.doi.org/10.2307/256918
5. Aquino, K. Lewis, M. U. Bradfield, M. 'Justice constructs, negative affectivity, and employee deviance: A proposed model and empirical test'Journal of Organizational Behavior 20 1073-1091. (1999)doi:10.1002/(SICI)1099-1379(199912)20:7<1073::AID-JOB943>3.0.CO;2-7 http://dx.doi.org/10.1002/%28SICI%291099-1379%28199912%2920:7%3C1073::AID-JOB943%3E3.0.CO;2-7
6. Ashton, M. C. 'Personality and job performance: The importance of narrow traits'Journal of Organizational Behavior 19 289-303. (1998)doi:10.1002/(SICI)1099-1379(199805)19:3<289::AID-JOB841>3.0.CO;2-C http://dx.doi.org/10.1002/%28SICI%291099-1379%28199805%2919:3%3C289::AID-JOB841%3E3.0.CO;2-C
7. Ashforth, B. 'Petty tyranny in organizations: A preliminary examination of antecedents and consequences'Canadian Journal of Administrative Sciences 14 126-140. (1997)doi:10.1111/j.1936-4490.1997.tb00124.x http://dx.doi.org/10.1111/j.1936-4490.1997.tb00124.x
8. Ayoko, O. B. Callan V. J. Hartel, C. E. 'Workplace conflict, bullying and counterproductive behaviors'International Journal of Organizational Analysis 11 283-301. (2003)doi:10.1108/eb028976 http://dx.doi.org/10.1108/eb028976
9. Barling, J. O'Leary, K. D. Jouriles, E. Vivian, D. MacEwen, K. E. 'Factor similarity of the Conflict Tactics Scales across samples, spouses and sites: Issues and implications'Journal of Family Violence 2 37-53. (1987)doi:10.1007/BF00976369 http://dx.doi.org/10.1007/BF00976369
10. Barling, J. Dekker, I. Loughlin C. A. Kelloway E. K. Fullagar C. Johnson D. 'Prediction and replication of the organizational and personal consequences of workplace sexual harassment'Journal of Managerial Psychology 11 4-25. (1996)doi:10.1108/02683949610124771 http://dx.doi.org/10.1108/02683949610124771
11. Barling, J.(1996) 'The prediction, psychological experience, and consequences of workplace violence', in G. VandenBos and EG Bulatao (eds) Violence on the Job: Identifying Risks and Developing Solutions. Washington DC: APA, pp. 29-49. doi:10.1037/10215-001 http://dx.doi.org/10.1037/10215-001
12. Barling, J. Rogers, A. J. Kelloway, E. K. 'Behind closed doors: Organizational and personal consequences of sexual harassment and workplace violence for in-home workers'Journal of Occupational Health Psychology 6 255-269. (2001)doi:10.1037/1076-8998.6.3.255 http://dx.doi.org/10.1037/1076-8998.6.3.255
13. Baron, R. A. Neuman, J. H. Geddes, D. 'Social and personal determinants of workplace aggression: Evidence for the impact of perceived injustice and the Type A pattern'Aggressive Behavior 25 281-296. (1999)doi:10.1002/(SICI)1098-2337(1999)25:4<281::AID-AB4>3.0.CO;2-J http://dx.doi.org/10.1002/%28SICI%291098-2337%281999%2925:4%3C281::AID-AB4%3E3.0.CO;2-J
14. Bennett, R. J.(1998) 'Perceived powerlessness as a cause of employee deviance', in S. B. Bacharach (ed) Dysfunctional Behavior in Organizations: Violent and Deviant Behavior. Stamford, CT: JAI Press, pp. 221-239.
15. Bennett, R. J. and Robinson, S. L.(1997) 'Workplace deviance: Its definition, its manifestations and its causes', in R. Lewicki, R. Bies, and B. Sheppard (eds) Research on Negotiation in Organizations. Stanford, CT: JAI Press. Volume 6, pp. 3-27.
16. Bennett, R. J. and Robinson, S. L.(2003) 'The Past, Present and Future of Workplace Deviance Research', in J. Greenberg, (ed.) Organizational Behavior: The State of the Science, 2nd edition. Mahwah, NJ: Lawrence Erlbaum.
17. Bies, R. J. and Tripp, T. M.(1996) 'Beyond distrust: Getting even and the need for revenge', in R. M. Kramer and T. R. Tyler (eds) Trust in Organizations: Frontiers of Theory and Research. Thousand Oaks, CA: Sage, pp. 246-260. doi:10.4135/9781452243610 http://dx.doi.org/10.4135/9781452243610
18. Bies, R. J. and Tripp, T. M.(1998a) 'Two Faces of the Powerless: Coping with Tyranny', in R. M. Kramer and M. A. Neale (eds) Power and Influence in Organizations. Thousand Oaks, CA: Sage, pp. 203-219.
19. Bies, R. J. and Tripp, T. M.(1998b) 'Revenge in organizations: The good, the bad and the ugly', in R. W. Griffin, A. O'Leary-Kelly and J. Collins, (eds) Dysfunctional Behavior in Organizations: Vol. 1. Violent Behavior in Organizations. Greenwich, CT: JAI Press, pp. 49-67.
20. Blau, P.(1964) Exchange and Power in Social Life. New York: Wiley.
21. Bolin, A. Heatherly, L. 'Predictors of employee deviance: The relationship between bad attitudes and bad behavior'Journal of Business and Psychology 15 405-418. (2001)doi:10.1023/A:1007818616389 http://dx.doi.org/10.1023/A:1007818616389
22. Breslau N. Chilcoat H. D. Kessler R. C. Peterson E. L. V. C. Lucia 'Vulnerability to assaultive violence: Further specification of the sex difference in posttraumatic stress disorder'Psychological Medicine 29 813-821. (1999)doi:10.1017/S0033291799008612 http://dx.doi.org/10.1017/S0033291799008612
23. Budd, J. W. Arvey, R. D. Lawless, P. 'Correlates and consequences of workplace violence'Journal of Occupational Health Psychology 1 197-210. (1996)doi:10.1037/1076-8998.1.2.197 http://dx.doi.org/10.1037/1076-8998.1.2.197
24. Chen, P. Y. Spector, P. E. 'Relationships of work stressors with aggression, withdrawal, theft and substance use: An exploratory study'Journal of Occupational and Organizational Psychology 65 177-184. (1992)doi:10.1111/j.2044-8325.1992.tb00495.x http://dx.doi.org/10.1111/j.2044-8325.1992.tb00495.x
25. Coffin, B. 'Breaking the silence on white collar crime'Risk Management 50 8. (2003)
26. Colbert, A. E. Mount, M. K. Harter, J. K. Witt, L. A. Barrick, M. R. 'Interactive effects of personality and perceptions of the work situation on workplace deviance'Journal of Applied Psychology 89 599-609. (2004)doi:10.1037/0021-9010.89.4.599 http://dx.doi.org/10.1037/0021-9010.89.4.599
27. Collins, J. M. Schmidt, F. L. 'Personality, integrity, and white-collar crime: A construct validity study'Personnel Psychology 46 295-311. (1993)doi:10.1111/j.1744-6570.1993.tb00875.x http://dx.doi.org/10.1111/j.1744-6570.1993.tb00875.x
28. Colquitt, J. A. Conlon, D. E. Wesson, M. J. Porter, C. Ng, K. Y. 'Justice at the Millennium: A meta-analytic review of 25 years of organizational justice research'Journal of Applied Psychology 86 425-445. (2001)doi:10.1037/0021-9010.86.3.425 http://dx.doi.org/10.1037/0021-9010.86.3.425
29. Cortina, L. M. Magley, V. J. 'Raising voice, risking retaliation: Events following interpersonal mistreatment in the workplace'Journal of Occupational Health Psychology 8 247-266. (2003)doi:10.1037/1076-8998.8.4.247 http://dx.doi.org/10.1037/1076-8998.8.4.247
30. Cortina, L. M. Magley, V. J. Williams, J. H. Langhout, R. D. 'Incivility in the workplace: Incidence and impact'Journal of Occupational Health Psychology 6 64-80. (2001)doi:10.1037/1076-8998.6.1.64 http://dx.doi.org/10.1037/1076-8998.6.1.64
31. Cyert, R. M. March, J. G. 'A behavioral theory of the firm'The American Economic Review 54 144-148. (1964)
32. Dietz, J. Robinson, S. L. Folger, R. Baron, R. A. Schulz, M. 'The impact of community violence and an organization's procedural justice climate on workplace aggression'Academy of Management Journal 46 317-326. (2003)doi:10.2307/30040625 http://dx.doi.org/10.2307/30040625
33. Douglas, S. C. Martinko, M. J. 'Exploring the role of individual differences in the prediction of workplace aggression'Journal of Applied Psychology 86 547-559. (2001)doi:10.1037/0021-9010.86.4.547 http://dx.doi.org/10.1037/0021-9010.86.4.547
34. Duffy, M. K. Ganster, D. C. Shaw, J. D. 'Positive affectivity and negative outcomes: The role of tenure and job satisfaction'Journal of Applied Psychology 83 950-959. (1998)doi:10.1037/0021-9010.83.6.950 http://dx.doi.org/10.1037/0021-9010.83.6.950
35. Duffy, M. K. Ganster, D. Pagon, M. 'Social undermining and social support in the workplace'Academy of Management Journal 45 331-351. (2002)doi:10.2307/3069350 http://dx.doi.org/10.2307/3069350
36. Dunlop, P. D. Lee, K. 'Workplace deviance, organizational citizenship behavior, and business unit performance: The bad apples do spoil the whole barrel'Journal of Organizational Behavior 25 67-80. (2004)doi:10.1002/job.243 http://dx.doi.org/10.1002/job.243
37. Dupré, K. E. Barling, J. 'Predicting and preventing supervisory workplace aggression'Journal of Occupational Health Psychology 11 1-13. (2006)
38. Einarsen, S. Raknes, B. I. 'Harassment atwork and the vicimization of men'Victims and Violence 12 (3) 247-263. (1997)
39. Einarsen, S. Skogstad, A. 'Bullying at work: Epidemiological findings in public and private organizations'European Journal of Work and Organizational Psychology 4 185-202. (1996)
40. Einarsen, S. Raknes B. I. Matthiesen, S. B. M. 'Bullying and harassment at work and their relationships to work environment quality: An exploratory study'European Work and Organizational Psychologist 4 116-137. (1994)
41. Einarsen, S. 'Harassment and bullying at work: A review of the Scandinavian approach'Aggression and Violent Behavior 5 379-401 (2000)doi:10.1016/S1359-1789(98)00043-3 http://dx.doi.org/10.1016/S1359-1789%2898%2900043-3
42. Einarsen, S., Hoel, H., Zapf, D. and Cooper, C.(2003) 'Empirical findings on bullying', in S. Einarsen, H. Hoel, D. Zapf, and C. L. Cooper (eds), Bullying and Emotional Abuse in the Workplace. International Perspectives in Research and Practice. London: Taylor and Francis, pp. 3-30.
43. Einarsen, S. Matthiesen, S. B. Skogstad, A. 'Bullying, burnout and well-being among assistant nurses'Journal of Occupational Health and Safety 14 563-568. (1998)
44. Folger, R. and Baron R. A.(1996) 'Violence and hostility at work: A model of reactions to perceived injustice', in G. VandeBos and E. Q. Bulatao (eds) Violence on the Job: Identifying Risks and Developing Solutions. Washington DC: APA, pp. 51-85. doi:10.1037/10215-002 http://dx.doi.org/10.1037/10215-002
45. Fox, S. Spector, P. E. 'A model of work frustration-aggression'Journal of Organizational Behavior 20 915-931. (1999)doi:10.1002/(SICI)1099-1379(199911)20:6<915::AID-JOB918>3.0.CO;2-6 http://dx.doi.org/10.1002/%28SICI%291099-1379%28199911%2920:6%3C915::AID-JOB918%3E3.0.CO;2-6
46. Fox, S. Spector, P. E. Miles, D. 'Counterproductive work behavior in response to job stressors and organizational justice: Some mediator and moderator tests for autonomy and emotions'Journal of Vocational Behavior 59 291-309. (2001)doi:10.1006/jvbe.2001.1803 http://dx.doi.org/10.1006/jvbe.2001.1803
47. Glendinning, P. M. 'Workplace bullying: Curing the cancer of the American workplace'Public Personnel Management 30 269-286. (2001)
48. Glomb, T. 'Workplace anger and aggression: Informing conceptual models with data from specific encounters'Journal of Occupational Health Psychology 7 20-36. (2002)doi:10.1037/1076-8998.7.1.20 http://dx.doi.org/10.1037/1076-8998.7.1.20
49. Glomb, T. M. Liao, H. 'Interpersonal aggression in work groups: Social influence, reciprocal, and individual effects'Academy of Management Journal 46 486-496. (2003)doi:10.2307/30040640 http://dx.doi.org/10.2307/30040640
50. Gouldner, Alvin W. 'The norm of reciprocity: A preliminary statement'American Sociological Review 25 161-178. (1960)doi:10.2307/2092623 http://dx.doi.org/10.2307/2092623
51. Greenberg, L. Barling, J. 'Predicting employee aggression against coworkers, subordinates and supervisors: The roles of person behaviors and perceived workplace factors'Journal of Organizational Behavior 20 897-913. (1999)doi:10.1002/(SICI)1099-1379(199911)20:6<897::AID-JOB975>3.0.CO;2-Z http://dx.doi.org/10.1002/%28SICI%291099-1379%28199911%2920:6%3C897::AID-JOB975%3E3.0.CO;2-Z
52. Giacalone, R. A. and Greenberg, J.(1997) Antisocial Behavior in Organizations. Thousand Oaks, CA: Sage.
53. Griffin, R. W., O'Leary-Kelly, A. and Collins, J.(1998) Dysfunctional Behavior in Organizations: Vol. 1. Violent Behavior in Organizations. Greenwich, CT: JAI Press.
54. Hall, J. K. Spector, P. E. 'Relationships of work stress measures for employees with the same job'Work and Stress 5 29-35. (1991)
55. Harvey, S. Keashly, L. 'Predicting the risk for aggression in the workplace: Risk factors, self-esteem and time at work'Social Behavior and Personality 31 807-814. (2003)doi:10.2224/sbp.2003.31.8.807 http://dx.doi.org/10.2224/sbp.2003.31.8.807
56. Henle, C. A. Giacalone, R. A. Jurkiewicz, C. L. 'The role of ethical ideology in workplace deviance'Journal of Business Ethics 56 219-230. (2005)doi:10.1007/s10551-004-2779-8 http://dx.doi.org/10.1007/s10551-004-2779-8
57. Hepworth, W. Towler, A. 'The effects of individual differences and charismatic leadership on workplace aggression'Journal of Occupational Health Psychology 9 176-185. (2004)doi:10.1037/1076-8998.9.2.176 http://dx.doi.org/10.1037/1076-8998.9.2.176
58. Herschovis, M. S. Turner, N. Barling, J. Arnold, K. A. Dupre, K. E. Inness, M. LeBlanc, M. M. Sivanathan, N. 'Predicting workplace aggression: A meta-analysis'Journal of Applied Psychology 92 (1) 228-238. (2007)doi:10.1037/0021-9010.92.1.228 http://dx.doi.org/10.1037/0021-9010.92.1.228
59. Hirschi, T.(1969) Causes of Delinquency. Berkeley: University of California Press.
60. Hoel, H. and Cooper, C. L.(2000) 'Victims of workplace bullying', in H. Kemshall and J. Pritchard (eds) Good Practice in Working with Victims of Violence. London: Jessica Kingsley Publishers, pp. 101-118.
61. Hoel, H. and Cooper, C. L.(2001) 'Origins of bullying', in N. Tehrani (ed) Building a Culture of Respect: Managing Bullying at Work. London: Taylor and Francis, pp. 97-114.
62. Hoel, H., Einarsen, S. and Cooper, C.(2003) 'Organisational effects of bullying', in S. Einarsen, H. Hoel, D. Zapf and C. Cooper (eds) Bullying and Emotional Abuse in the Workplace: International Perspectives in Research and Practice. London: Taylor & Francis, pp. 145-162.
63. Inness, M. Barling, J. Turner, N. 'Understanding supervisor-targeted aggression: A within-person between-jobs design'Journal of Applied Psychology 90 731-739. (2005)doi:10.1037/0021-9010.90.4.731 http://dx.doi.org/10.1037/0021-9010.90.4.731
64. Jockin, V. Arvey, R. D. McGue, M. 'Perceived victimization moderates self-reports of workplace aggression and conflict'Journal of Applied Psychology 86 1262-1269. (2001)doi:10.1037/0021-9010.86.6.1262 http://dx.doi.org/10.1037/0021-9010.86.6.1262
65. Judge, T. A. Scott, B. A. Ilies, R. 'Hostility, job attitudes, and workplace deviance: Test of a multilevel model'Journal of Applied Psychology 91 126-138 (2006)doi:10.1037/0021-9010.91.1.126 http://dx.doi.org/10.1037/0021-9010.91.1.126
66. Katz, D. and Kahn, R. L.(1978) The Social Psychology of Organizations. New York: John Wiley & Sons.
67. Keashly, L. 'Emotional abuse in the workplace: Conceptual and empirical issues'Journal of Emotional Abuse 1 85-117. (1998)doi:10.1300/J135v01n01_05 http://dx.doi.org/10.1300/J135v01n01_05
68. Keashly, L. Trott, V. MacLean, L. M. 'Abusive behavior in the workplace: A preliminary investigation'Violence and Victims 9 341-357. (1994)
69. Knorz, C. Zapf, D. 'Mobbing-eine extreme Form sozialer Stressoren am Arbeitsplatz. [Mobbing - an extreme form of social stressors in the workplace]'Zeitschrift für Arbeits- und Organisations psychologie 40 12-21. (1996)
70. Kraus J. 'Homicide while at work: Persons industries and occupations at high risk'American Journal of Public Health 77 1285-1289. (1987)doi:10.2105/AJPH.77.10.1285 http://dx.doi.org/10.2105/AJPH.77.10.1285
71. Lapierre, L. M. Spector, P. E. Leck, J. D. 'Sexual versus nonsexual workplace aggression and victims' overall job satisfaction: A meta-analysis'Journal of Occupational Health Psychology 10 155-169. (2005)doi:10.1037/1076-8998.10.2.155 http://dx.doi.org/10.1037/1076-8998.10.2.155
72. Lawrence, T. Robinson, S. L. 'Workplace deviance as organizational resistance'Journal of Management 33 378-394. (2007)doi:10.1177/0149206307300816 http://dx.doi.org/10.1177/0149206307300816
73. LeBlanc, M. M. Kelloway, E. K. 'Predictors and outcomes of workplace violence and aggression'Journal of Applied Psychology 87 444-453. (2002)doi:10.1037/0021-9010.87.3.444 http://dx.doi.org/10.1037/0021-9010.87.3.444
74. Lee, K. Allen, N. J. 'Organizational citizenship behavior and workplace deviance: The role of affect and cognitions'Journal of Applied Psychology 87 131-142. (2002)doi:10.1037/0021-9010.87.1.131 http://dx.doi.org/10.1037/0021-9010.87.1.131
75. Leymann, H. 'Mobbing and psychological terror at workplaces'Violence and Victims 5 199-126. (1990)
76. Leymann, H. 'The content and development of mobbing at work'Mobbing and Victimization at Work. ASpecial Issue of the European Journal of Work and Organizational Psychology 2 165-184. (1996)
77. Liao, H. Joshi, A. Chuang, A. 'Sticking out like a sore thumb: Employee dissimilarity and deviance at work'Personnel Psychology 57 969-1000. (2004)doi:10.1111/j.1744-6570.2004.00012.x http://dx.doi.org/10.1111/j.1744-6570.2004.00012.x
78. Lutgen-Sandvik, P. 'The cycle of employee emotional abuse: Generation and regeneration of workplace mistreatment'Management Communication Quarterly 16 471-501. (2003)doi:10.1177/0893318903251627 http://dx.doi.org/10.1177/0893318903251627
79. Marcus, B. Schuler, H. 'Antecedents of counterproductive behavior at work: A general perspective'Journal of Applied Psychology 89 647-660. (2004)doi:10.1037/0021-9010.89.4.647 http://dx.doi.org/10.1037/0021-9010.89.4.647
80. Martinko, M. J. and Zellars, K. L.(1998) 'Toward a theory of workplace violence: A cognitive appraisal perspective', in R. W. Griffin, A. O'Leary-Kelly, and J. M. Collins (eds) Dysfunctional Behavior in Organizations: Violent and Deviant Behavior. Stanford, CT: JAI Press, pp. 1-42.
81. Neuman, J. H. Baron, R. A. 'Workplace violence and workplace aggression: Evidence concerning specific forms, potential causes, and preferred targets'Journal of Management 24 391-419. (1998)
82. O'Leary-Kelly, A. M. Griffin, R. W. Glew, D. J. 'Organization-motivated aggression: A research framework'Academy of Management Review 21 225-253. (1996)
83. O'Moore, M. Seigne, E. McGuire, L. Smith, M. 'Victims of bullying at work in Ireland'Journal of Occupational Health and Safety: Australia and New Zealand 14 (6) 568-574. (1998)
84. Olafsson, R. F. Johannsdottir, H. L. 'Coping with bullying in the workplace: The effect of gender, age and type of bullying'British Journal of Guidance and Counselling 32 319-333. (2004)
85. Penney, L. M. Spector, P. E. 'Job stress, incivility, and counterproductive workplace behavior: The moderating role of negative affectivity'Journal of Organizational Behavior 26 777-796. (2005)doi:10.1002/job.336 http://dx.doi.org/10.1002/job.336
86. Pratt, L. and Barling, J.(1988) 'Differentiating daily hassles, acute and chronic stressors: A framework and its implications', in J. R. Hurrell, L. R. Murphy, S. L. Sauter and C. L. Cooper (eds), Occupational Stress: Issues and Developments in Research. London: Taylor and Francis, pp. 41-53.
87. Rayner, C. Cooper, C. L. 'The black hole in "bullying at work" research'International Journal of Management and Decision-Making 4 (1) 47-64. (2003)doi:10.1504/IJMDM.2003.002488 http://dx.doi.org/10.1504/IJMDM.2003.002488
88. Rayner, C., Hoel, H. and Cooper, C. L.(2002) Workplace Bullying: What We Know, Who is to Blame and What Can We Do?London: Taylor and Francis.
89. Rayner, C. and Keashly, L.(2004) 'Bullying at work: A perspective from Britain and North America', in S. Fox and P. E. Spector (eds) Counterproductive Work Behavior. Washington DC: American Psychological Association, pp. 271-296.
90. Robinson, S. L. Bennett, R. J. 'A typology of deviant workplace behaviors: A multidimensional scaling study'Academy of Management Journal 38 555-572. (1995)doi:10.2307/256693 http://dx.doi.org/10.2307/256693
91. Robinson, S. L. and Greenberg, J.(1999) 'Employees behaving badly: Dimensions, determinants and dilemmas in the study of workplace deviance', in D. M. Rousseau and C. Cooper (eds) Trends in Organizational Behavior. New York: Wiley, Vol. 5, pp. 1-23.
92. Robinson S. L. O'Leary-Kelly, A. M. 'Monkey see, monkey do: The influence of work groups on the antisocial behavior of employees'Academy of Management Journal 41 658-672. (1998)doi:10.2307/256963 http://dx.doi.org/10.2307/256963
93. Rogers, K. Kelloway, K. 'Violence at work: Personal and organizational outcomes'Journal of Occupational Health Psychology 2 63-71. (1997)doi:10.1037/1076-8998.2.1.63 http://dx.doi.org/10.1037/1076-8998.2.1.63
94. Sackett, P. R. and Devore, C. J.(2001) 'Counterproductive behaviors at work', in N. Anderson, D. Ones, H. Sinangil and C. Viswesvaran (eds) Handbook of Industrial, Work, and Organizational Psychology. London: Sage, pp. 145-164. doi:10.4135/9781446221334 http://dx.doi.org/10.4135/9781446221334
95. Sackett, R. R. Wanek, J. E. 'New developments in the use of measures of honesty, integrity, conscientiousness, dependability, trustworthiness and reliability for personnel selection'Personnel Psychology 49 787-830. (1996)doi:10.1111/j.1744-6570.1996.tb02450.x http://dx.doi.org/10.1111/j.1744-6570.1996.tb02450.x
96. Salgado, J. F. 'The big five personality dimensions and counterproductive behaviors'International Journal of Selection and Assessment 10 117-125. (2002)doi:10.1111/1468-2389.00198 http://dx.doi.org/10.1111/1468-2389.00198
97. Salin, D. 'Ways of explaining workplace bullying: A review of enabling, motivating and precipitating structures and processes in the work environment'Human Relations 56 1213-1232. (2003)doi:10.1177/00187267035610003 http://dx.doi.org/10.1177/00187267035610003
98. Schat, A. C., Frone, M. R. and Kelloway, E. K.(2006) 'Prevalence of aggression in the US workforce: Findings from a national study', in E. K. Kelloway, J. Barling and J. J. Hurrell, (eds) Handbook of Workplace Violence. Thousand Oaks, CA: Sage.doi:10.4135/9781412976947 http://dx.doi.org/10.4135/9781412976947
99. Schat, A. C. H. Kelloway, E. K. 'Effects of perceived control on the outcomes of workplace aggression and violence'Journal of Occupational Health Psychology 5 386-402. (2000)doi:10.1037/1076-8998.5.3.386 http://dx.doi.org/10.1037/1076-8998.5.3.386
100. Skarlicki, D. P. Folger, R. 'Retaliation in the workplace: The roles of distributive, procedural and interactional justice'Journal of Applied Psychology 82 434-443. (1997)doi:10.1037/0021-9010.82.3.434 http://dx.doi.org/10.1037/0021-9010.82.3.434
101. Skarlicki, D. P. Folger, R. Tesluk, P. 'Personality as a moderator in the relationship between fairness and retaliation'Academy of Management Journal 42 100-108. (1999)doi:10.2307/256877 http://dx.doi.org/10.2307/256877
102. Tepper, B. J. 'Consequences of abusive supervision'Academy of Management Journal 43 178-190. (2000)doi:10.2307/1556375 http://dx.doi.org/10.2307/1556375
103. Tepper, B. J. Duffy, M. K. Shaw, J. D. 'Personality moderators of the relationship between abusive supervision and subordinates' resistance'Journal of Applied Psychology 86 974-983. (2001)doi:10.1037/0021-9010.86.5.974 http://dx.doi.org/10.1037/0021-9010.86.5.974
104. Tepper, B. J. Duffy, M. K. Henle, C. A. Lambert, L. S. 'Procedural injustice, victim precipitation, and abusive supervision'Personnel Psychology 59 101-123. (2006)doi:10.1111/j.1744-6570.2006.00725.x http://dx.doi.org/10.1111/j.1744-6570.2006.00725.x
105. Vardi, Y. Wiener, Y. 'Misbehavior in organizations: A motivational framework'Organizational Science 7 151-165. (1996)doi:10.1287/orsc.7.2.151 http://dx.doi.org/10.1287/orsc.7.2.151
106. Vartia, M. 'The sources of bullying: Psychological work environment and organizational climate'European Journal of Work and Organisational Psychology 5 203-214. (1996)doi:10.1080/13594329608414855 http://dx.doi.org/10.1080/13594329608414855
107. Warren, D. 'Constructive and destructive deviance in organizations'Academy of Management Review 28 622-632. (2003)
108. Weiss, H. M. and Cropanzano, R.(1996) 'Affective events theory: A theoretical discussion of the structure, causes and consequences of affective experiences at work', in B. M. Staw and L. L. Cummings (eds) Research in Organizational Behavior: An Annual Series of Analytical Essays and Critical Reviews. Greenwich, CT: JAI Press, Inc, Vol. 18, pp. 1-74.
109. Zapf, D. Gross, C. 'Conflict escalation and coping with workplace bullying: a replication and extension'European Journal of Work and Organization Psychology 10 (4) 497-522. (2001)doi:10.1080/13594320143000834 http://dx.doi.org/10.1080/13594320143000834
110. Zapf, D. Knorz, C. Kulla, M. 'On the relationship between mobbing factors, and job content, social work environment, and health outcomes'European Journal of Work and Organizational Psychology 5 215-238. (1996)doi:10.1080/13594329608414856 http://dx.doi.org/10.1080/13594329608414856
111. Zellars, K. L. Tepper, B. J. Duffy, M. K. 'Abusive supervision and subordinates' organizational citizenship behavior'Journal of Applied Psychology 87 1068-1076. (2002)doi:10.1037/0021-9010.87.6.1068 http://dx.doi.org/10.1037/0021-9010.87.6.1068