메뉴 건너뛰기




Volumn 8, Issue 4, 2003, Pages 247-265

Raising Voice, Risking Retaliation: Events Following Interpersonal Mistreatment in the Workplace

Author keywords

[No Author keywords available]

Indexed keywords

ARTICLE; EMPLOYEE; HUMAN; HUMAN RELATION; JOB PERFORMANCE; LIFE SATISFACTION; MENTAL STRESS; ORGANIZATION; PRIORITY JOURNAL; SOCIAL INTERACTION; STRESS; VICTIM; WORK ENVIRONMENT; WORKPLACE;

EID: 0242350151     PISSN: 10768998     EISSN: None     Source Type: Journal    
DOI: 10.1037/1076-8998.8.4.247     Document Type: Article
Times cited : (345)

References (80)
  • 1
    • 0033163769 scopus 로고    scopus 로고
    • Tit for tat? The spiraling effect of incivility in the workplace
    • Andersson, L. M., & Pearson, C. M. (1999). Tit for tat? The spiraling effect of incivility in the workplace. Academy of Management Review, 24, 452-471.
    • (1999) Academy of Management Review , vol.24 , pp. 452-471
    • Andersson, L.M.1    Pearson, C.M.2
  • 2
    • 85140352002 scopus 로고
    • Using surveys to assess the prevalence of sexual harassment: Some methodological problems
    • Arvey, R. D., & Cavanaugh, M. A. (1995). Using surveys to assess the prevalence of sexual harassment: Some methodological problems. Journal of Social Issues, 51, 39-52.
    • (1995) Journal of Social Issues , vol.51 , pp. 39-52
    • Arvey, R.D.1    Cavanaugh, M.A.2
  • 3
    • 0035404188 scopus 로고    scopus 로고
    • Behind closed doors: In-home workers' experience of sexual harassment and workplace violence
    • Barling, J., Rogers, G. A., & Kelloway, E. K. (2001). Behind closed doors: In-home workers' experience of sexual harassment and workplace violence. Journal of Occupational Health Psychology, 6, 255-269.
    • (2001) Journal of Occupational Health Psychology , vol.6 , pp. 255-269
    • Barling, J.1    Rogers, G.A.2    Kelloway, E.K.3
  • 7
    • 0030266022 scopus 로고    scopus 로고
    • A dual representation theory of posttraumatic stress disorder
    • Brewin, C. R., Dalgleish, T., & Stephen, J. (1996). A dual representation theory of posttraumatic stress disorder. Psychological Review, 103, 670-686.
    • (1996) Psychological Review , vol.103 , pp. 670-686
    • Brewin, C.R.1    Dalgleish, T.2    Stephen, J.3
  • 8
    • 0018691559 scopus 로고
    • Overview of adult health status measures fielded in Rand's Health Insurance Study
    • Brooks, R. H., Ware, J. E., Davies-Avery, A., Stewart, A. L., Donald, C. A., Rogers, W. H., et al. (1979). Overview of adult health status measures fielded in Rand's Health Insurance Study. Medical Care, 17(Suppl.), 1-131.
    • (1979) Medical Care , vol.17 , Issue.SUPPL. , pp. 1-131
    • Brooks, R.H.1    Ware, J.E.2    Davies-Avery, A.3    Stewart, A.L.4    Donald, C.A.5    Rogers, W.H.6
  • 9
    • 0242331003 scopus 로고
    • The necessity for civility
    • Burger, W. (1971). The necessity for civility. 52 F.R.D. 211.
    • (1971) 52 F.R.D. , pp. 211
    • Burger, W.1
  • 10
    • 85043737515 scopus 로고    scopus 로고
    • Justice at the millennium: A meta-analytic review of 25 years of organizational justice research
    • Colquitt, J. A., Conlon, D. E., Wesson, M. J., Porter, C., & Ng, K. Y. (2001). Justice at the millennium: A meta-analytic review of 25 years of organizational justice research. Journal of Applied Psychology, 86, 425-445.
    • (2001) Journal of Applied Psychology , vol.86 , pp. 425-445
    • Colquitt, J.A.1    Conlon, D.E.2    Wesson, M.J.3    Porter, C.4    Ng, K.Y.5
  • 11
    • 0242299495 scopus 로고
    • Interim report of the Committee on Civility of the Seventh Federal Judicial Circuit
    • Committee on Civility of the Seventh Federal Judicial Circuit. (1991). Interim report of the Committee on Civility of the Seventh Federal Judicial Circuit. 143 F.R.D. 371.
    • (1991) 143 F.R.D. , pp. 371
  • 12
    • 0036441557 scopus 로고    scopus 로고
    • Contextualizing Latina experiences of sexual harassment: Preliminary tests of a structural model
    • Cortina, L. M., Fitzgerald, L. F., & Drasgow, F. (2002). Contextualizing Latina experiences of sexual harassment: Preliminary tests of a structural model. Basic and Applied Social Psychology, 24, 295-311.
    • (2002) Basic and Applied Social Psychology , vol.24 , pp. 295-311
    • Cortina, L.M.1    Fitzgerald, L.F.2    Drasgow, F.3
  • 16
  • 18
    • 0019951216 scopus 로고
    • Stress effects of sexual harassment on the job: Implications for counseling
    • Crull, P. (1982). Stress effects of sexual harassment on the job: Implications for counseling. American Journal of Orthopsychiatry, 52, 539-545.
    • (1982) American Journal of Orthopsychiatry , vol.52 , pp. 539-545
    • Crull, P.1
  • 19
    • 0021419897 scopus 로고
    • Subjective well-being
    • Diener, E. (1984). Subjective well-being. Psychological Bulletin, 95, 542-575.
    • (1984) Psychological Bulletin , vol.95 , pp. 542-575
    • Diener, E.1
  • 22
    • 0032186321 scopus 로고    scopus 로고
    • The Perceptions of Fair Interpersonal Treatment Scale: Development and validation of a measure of interpersonal treatment in the workplace
    • Donovan, M. A., Drasgow, F., & Munson, L. J. (1998). The Perceptions of Fair Interpersonal Treatment Scale: Development and validation of a measure of interpersonal treatment in the workplace. Journal of Applied Psychology, 83, 683-692.
    • (1998) Journal of Applied Psychology , vol.83 , pp. 683-692
    • Donovan, M.A.1    Drasgow, F.2    Munson, L.J.3
  • 23
    • 0032938578 scopus 로고    scopus 로고
    • Empirical foundations for writing in prevention and psychotherapy: Mental and physical health outcomes
    • Esterling, B. A., L'Abate, L., Murray, E. J., & Pennebaker, J. W. (1999). Empirical foundations for writing in prevention and psychotherapy: Mental and physical health outcomes. Clinical Psychology Review, 19, 79-96.
    • (1999) Clinical Psychology Review , vol.19 , pp. 79-96
    • Esterling, B.A.1    L'Abate, L.2    Murray, E.J.3    Pennebaker, J.W.4
  • 24
    • 0001428224 scopus 로고
    • Exit, voice, loyalty, and neglect as responses to job dissatisfaction: A multidimensional scaling study
    • Farrell, D. (1983). Exit, voice, loyalty, and neglect as responses to job dissatisfaction: A multidimensional scaling study. Academy of Management Journal, 26, 596-607.
    • (1983) Academy of Management Journal , vol.26 , pp. 596-607
    • Farrell, D.1
  • 26
    • 0031203928 scopus 로고    scopus 로고
    • The antecedents and consequences of sexual harassment in organizations: A test of an integrated model
    • Fitzgerald, L. F., Drasgow, F., Hulin, C. L., Gelfand, M. J., & Magley, V. J. (1997). The antecedents and consequences of sexual harassment in organizations: A test of an integrated model. Journal of Applied Psychology, 82, 578-589.
    • (1997) Journal of Applied Psychology , vol.82 , pp. 578-589
    • Fitzgerald, L.F.1    Drasgow, F.2    Hulin, C.L.3    Gelfand, M.J.4    Magley, V.J.5
  • 29
    • 84924344552 scopus 로고
    • Why didn't she just report him?: The psychological and legal implications of women's strategies for responding to sexual harassment
    • Fitzgerald, L. F., Swan, S., & Fischer, K. (1995). Why didn't she just report him?: The psychological and legal implications of women's strategies for responding to sexual harassment. Journal of Social Issues, 51, 117-138.
    • (1995) Journal of Social Issues , vol.51 , pp. 117-138
    • Fitzgerald, L.F.1    Swan, S.2    Fischer, K.3
  • 31
    • 0242299494 scopus 로고    scopus 로고
    • Office sneers, snipes, and stab wounds: Antecedents, consequence, and implications of workplace violence and aggression
    • R. G. Lord, R. J. Klimoski, & R. Kanfer (Eds.). New York: Wiley
    • Glomb, T. M., Steel, P. D. G., & Arvey, R. D. (2002). Office sneers, snipes, and stab wounds: Antecedents, consequence, and implications of workplace violence and aggression. In R. G. Lord, R. J. Klimoski, & R. Kanfer (Eds.), Emotions in the workplace: Understanding the structure and role of emotions in organizational behavior (pp. 227-259). New York: Wiley.
    • (2002) Emotions in the Workplace: Understanding the Structure and Role of Emotions in Organizational Behavior , pp. 227-259
    • Glomb, T.M.1    Steel, P.D.G.2    Arvey, R.D.3
  • 34
    • 0031603708 scopus 로고    scopus 로고
    • Antecedent- and response-focused emotion regulation: Divergent consequences for experience, expression, and physiology
    • Gross, J. (1998a). Antecedent- and response-focused emotion regulation: Divergent consequences for experience, expression, and physiology. Journal of Personality and Social Psychology, 74, 224-237.
    • (1998) Journal of Personality and Social Psychology , vol.74 , pp. 224-237
    • Gross, J.1
  • 35
    • 0001376349 scopus 로고    scopus 로고
    • The emerging field of emotion regulation: An integrative review
    • Gross, J. (1998b). The emerging field of emotion regulation: An integrative review. Review of General Psychology, 2, 271-299.
    • (1998) Review of General Psychology , vol.2 , pp. 271-299
    • Gross, J.1
  • 36
    • 0031058307 scopus 로고    scopus 로고
    • Hiding feelings: The acute effects of inhibiting negative and positive emotions
    • Gross, J. J., & Levenson, R. W. (1997). Hiding feelings: The acute effects of inhibiting negative and positive emotions. Journal of Abnormal Psychology, 106, 95-103.
    • (1997) Journal of Abnormal Psychology , vol.106 , pp. 95-103
    • Gross, J.J.1    Levenson, R.W.2
  • 37
    • 44949291825 scopus 로고
    • Job attitudes and organizational withdrawal: An examination of retirement and other voluntary withdrawal behaviors
    • Hanisch, K. A., & Hulin, C. L. (1990). Job attitudes and organizational withdrawal: An examination of retirement and other voluntary withdrawal behaviors. Journal of Vocational Behavior, 37, 60-78.
    • (1990) Journal of Vocational Behavior , vol.37 , pp. 60-78
    • Hanisch, K.A.1    Hulin, C.L.2
  • 38
    • 0000474891 scopus 로고
    • General attitudes and organizational withdrawal: An evaluation of a causal model
    • Hanisch, K. A., & Hulin, C. L. (1991). General attitudes and organizational withdrawal: An evaluation of a causal model. Journal of Vocational Behavior, 39, 110-128.
    • (1991) Journal of Vocational Behavior , vol.39 , pp. 110-128
    • Hanisch, K.A.1    Hulin, C.L.2
  • 43
    • 0025959613 scopus 로고
    • Deleterious effects of criminal victimization on women's health and medical utilization
    • Koss, M. P., Koss, P., & Woodruff, W. J. (1991). Deleterious effects of criminal victimization on women's health and medical utilization. Archives of Internal Medicine, 151, 342-357.
    • (1991) Archives of Internal Medicine , vol.151 , pp. 342-357
    • Koss, M.P.1    Koss, P.2    Woodruff, W.J.3
  • 45
    • 0026294317 scopus 로고
    • Dynamic role of social support in the link between chronic stress and psychological distress
    • Lepore, S. J., Evans, G. W., & Schneider, M. L. (1991). Dynamic role of social support in the link between chronic stress and psychological distress. Journal of Personality and Social Psychology, 61, 899-909.
    • (1991) Journal of Personality and Social Psychology , vol.61 , pp. 899-909
    • Lepore, S.J.1    Evans, G.W.2    Schneider, M.L.3
  • 46
    • 85047671077 scopus 로고    scopus 로고
    • Coping with sexual harassment: Reconceptualizing women's resistance
    • Magley, V. J. (2002). Coping with sexual harassment: Reconceptualizing women's resistance. Journal of Personality and Social Psychology, 83, 930-946.
    • (2002) Journal of Personality and Social Psychology , vol.83 , pp. 930-946
    • Magley, V.J.1
  • 47
    • 0005991509 scopus 로고    scopus 로고
    • Organizational behavior as emotion management
    • N. M. Ashkanasy, C. E. J. Hartel, & W. J. Zerbe (Eds.). Westport, CT: Quorum Books
    • Mastenbroek, W. (2000). Organizational behavior as emotion management. In N. M. Ashkanasy, C. E. J. Hartel, & W. J. Zerbe (Eds.), Emotions in the workplace: Research, theory, and practice (pp. 19-35). Westport, CT: Quorum Books.
    • (2000) Emotions in the Workplace: Research, Theory, and Practice , pp. 19-35
    • Mastenbroek, W.1
  • 48
    • 84968366816 scopus 로고
    • Characteristics of organizational climate and perceived wrongdoing associated with whistle-blowing decisions
    • Miceli, M. P., & Near, J. P. (1985). Characteristics of organizational climate and perceived wrongdoing associated with whistle-blowing decisions. Personnel Psychology, 38, 525-544.
    • (1985) Personnel Psychology , vol.38 , pp. 525-544
    • Miceli, M.P.1    Near, J.P.2
  • 49
    • 0000652381 scopus 로고
    • Individual and situational correlates of whistle-blowing
    • Miceli, M. P., & Near, J. P. (1988). Individual and situational correlates of whistle-blowing. Personnel Psychology, 41, 267-281.
    • (1988) Personnel Psychology , vol.41 , pp. 267-281
    • Miceli, M.P.1    Near, J.P.2
  • 51
    • 0033076230 scopus 로고    scopus 로고
    • Can laws protect whistle-blowers? Results of a naturally occurring field experiment
    • Miceli, M. P., Rehg, M., Near, J. P., & Ryan, K. C. (1999). Can laws protect whistle-blowers? Results of a naturally occurring field experiment. Work and Occupations, 26, 129-151.
    • (1999) Work and Occupations , vol.26 , pp. 129-151
    • Miceli, M.P.1    Rehg, M.2    Near, J.P.3    Ryan, K.C.4
  • 53
    • 21144477183 scopus 로고
    • Explaining the whistle-blowing process: Suggestions from power theory and justice theory
    • Near, J. P., Dworkin, T. M., & Miceli, M. P. (1993). Explaining the whistle-blowing process: Suggestions from power theory and justice theory. Organizations Science, 4, 393-411.
    • (1993) Organizations Science , vol.4 , pp. 393-411
    • Near, J.P.1    Dworkin, T.M.2    Miceli, M.P.3
  • 54
    • 0000889174 scopus 로고
    • Retaliation against whistle blowers: Predictors and effects
    • Near, J. P., & Miceli, M. P. (1986). Retaliation against whistle blowers: Predictors and effects. Journal of Applied Psychology, 71, 137-145.
    • (1986) Journal of Applied Psychology , vol.71 , pp. 137-145
    • Near, J.P.1    Miceli, M.P.2
  • 55
    • 0000948218 scopus 로고
    • Whistle-blowers in organizations: Dissidents or reformers?
    • Near, J. P., & Miceli, M. P. (1987). Whistle-blowers in organizations: Dissidents or reformers? Organizational Behavior, 9, 321-368.
    • (1987) Organizational Behavior , vol.9 , pp. 321-368
    • Near, J.P.1    Miceli, M.P.2
  • 56
    • 0030527279 scopus 로고    scopus 로고
    • Whistle-blowing: Myth and reality
    • Near, J. P., & Miceli, M. P. (1996). Whistle-blowing: Myth and reality. Journal of Management, 22, 507-526.
    • (1996) Journal of Management , vol.22 , pp. 507-526
    • Near, J.P.1    Miceli, M.P.2
  • 57
    • 0002645783 scopus 로고
    • Correlates of whistle-blowers' perceptions of organizational retaliation
    • Parmerlee, M. A., Near, J. P., & Jensen, T. C. (1982). Correlates of whistle-blowers' perceptions of organizational retaliation. Administrative Science Quarterly, 27, 17-34.
    • (1982) Administrative Science Quarterly , vol.27 , pp. 17-34
    • Parmerlee, M.A.1    Near, J.P.2    Jensen, T.C.3
  • 59
    • 0027289691 scopus 로고
    • Putting stress into words: Health, linguistic, and therapeutic implication
    • Pennebaker, J. W. (1993). Putting stress into words: Health, linguistic, and therapeutic implication. Behaviour Research and Theory, 31, 539-548.
    • (1993) Behaviour Research and Theory , vol.31 , pp. 539-548
    • Pennebaker, J.W.1
  • 62
    • 0033177551 scopus 로고    scopus 로고
    • Composure at any cost? The cognitive consequences of emotion suppression
    • Richards, J. M., & Gross, J. J. (1999). Composure at any cost? The cognitive consequences of emotion suppression. Personality and Social Psychology Bulletin, 25, 1033-1044.
    • (1999) Personality and Social Psychology Bulletin , vol.25 , pp. 1033-1044
    • Richards, J.M.1    Gross, J.J.2
  • 63
    • 21844526560 scopus 로고
    • A typology of deviant workplace behaviors: A multidimensional scaling study
    • Robinson, S. L., & Bennett, R. J. (1995). A typology of deviant workplace behaviors: A multidimensional scaling study. Academy of Management Journal, 38, 555-572.
    • (1995) Academy of Management Journal , vol.38 , pp. 555-572
    • Robinson, S.L.1    Bennett, R.J.2
  • 64
    • 0003376415 scopus 로고
    • An examination of the measurement properties of the Job Descriptive Index with experimental items
    • Roznowski, M. (1989). An examination of the measurement properties of the Job Descriptive Index with experimental items. Journal of Applied Psychology, 74, 805-814.
    • (1989) Journal of Applied Psychology , vol.74 , pp. 805-814
    • Roznowski, M.1
  • 65
    • 0001428789 scopus 로고
    • Impact of exchange variables on exit, voice, loyalty, and neglect: An integrative model of responses to declining job satisfaction
    • Rusbult, C. E., Farrell, D., Rogers, G., & Mainous, A. G. (1988). Impact of exchange variables on exit, voice, loyalty, and neglect: An integrative model of responses to declining job satisfaction. Academy of Management Journal, 31, 599-627.
    • (1988) Academy of Management Journal , vol.31 , pp. 599-627
    • Rusbult, C.E.1    Farrell, D.2    Rogers, G.3    Mainous, A.G.4
  • 66
    • 0031157022 scopus 로고    scopus 로고
    • Job-related and psychological effects of sexual harassment in the workplace: Empirical evidence from two organizations
    • Schneider, K. T., Swan, S., & Fitzgerald, L. F. (1997). Job-related and psychological effects of sexual harassment in the workplace: Empirical evidence from two organizations. Journal of Applied Psychology, 82, 401-415
    • (1997) Journal of Applied Psychology , vol.82 , pp. 401-415
    • Schneider, K.T.1    Swan, S.2    Fitzgerald, L.F.3
  • 68
    • 0031515495 scopus 로고    scopus 로고
    • Retaliation in the workplace: The roles of distributive, procedural, and interactional justice
    • Skarlicki, D. P., & Folger, R. (1997). Retaliation in the workplace: The roles of distributive, procedural, and interactional justice. Journal of Applied Psychology, 82, 434-443.
    • (1997) Journal of Applied Psychology , vol.82 , pp. 434-443
    • Skarlicki, D.P.1    Folger, R.2
  • 72
  • 73
    • 0003657135 scopus 로고
    • Washington, DC: U.S. Government Printing Office
    • U.S. Merit Systems Protection Board. (1987). Sexual harassment of federal workers: An update. Washington, DC: U.S. Government Printing Office.
    • (1987) Sexual Harassment of Federal Workers: An Update
  • 74
    • 0020841184 scopus 로고
    • The structure of psychological distress and well-being in general populations
    • Veit, C. T., & Ware, J. E., Jr. (1983). The structure of psychological distress and well-being in general populations. Journal of Counseling and Clinical Psychology, 51, 730-742.
    • (1983) Journal of Counseling and Clinical Psychology , vol.51 , pp. 730-742
    • Veit, C.T.1    Ware J.E., Jr.2
  • 75
    • 0032875524 scopus 로고    scopus 로고
    • Working in a majority context: A structural model of heterosexism as minority stress in the workplace
    • Waldo, C. R. (1999). Working in a majority context: A structural model of heterosexism as minority stress in the workplace. Journal of Counseling Psychology, 46, 218-232.
    • (1999) Journal of Counseling Psychology , vol.46 , pp. 218-232
    • Waldo, C.R.1
  • 76
    • 0036688686 scopus 로고    scopus 로고
    • Coping in context: Sociocultural determinants of responses to sexual harassment
    • Wasti, S. A., & Cortina, L. M. (2002). Coping in context: Sociocultural determinants of responses to sexual harassment. Journal of Personality and Social Psychology, 83, 394-405.
    • (2002) Journal of Personality and Social Psychology , vol.83 , pp. 394-405
    • Wasti, S.A.1    Cortina, L.M.2
  • 78
    • 0018719722 scopus 로고
    • Low-anxious, high-anxious, and repressive coping styles: Psychometric patterns and behavioral and physiological responses to stress
    • Weinberger, D., Schwartz, G. E., & Davidson, R. J. (1979). Low-anxious, high-anxious, and repressive coping styles: Psychometric patterns and behavioral and physiological responses to stress. Journal of Abnormal Psychology, 88, 369-380.
    • (1979) Journal of Abnormal Psychology , vol.88 , pp. 369-380
    • Weinberger, D.1    Schwartz, G.E.2    Davidson, R.J.3
  • 79
    • 0000946997 scopus 로고    scopus 로고
    • The effects of organizational practices on sexual harassment and individual outcomes in the military
    • Williams, J. H., Fitzgerald, L. F., & Drasgow, F. (1999). The effects of organizational practices on sexual harassment and individual outcomes in the military. Military Psychology, 11, 303-328.
    • (1999) Military Psychology , vol.11 , pp. 303-328
    • Williams, J.H.1    Fitzgerald, L.F.2    Drasgow, F.3
  • 80
    • 0001744557 scopus 로고    scopus 로고
    • Social ostracism
    • Kowalski (Ed.). New York: Plenum Press
    • Williams, K. D. (1997). Social ostracism. In Kowalski (Ed.), Aversive interpersonal behaviors (pp. 133-170). New York: Plenum Press.
    • (1997) Aversive Interpersonal Behaviors , pp. 133-170
    • Williams, K.D.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.