Organizational climate and employee mental health outcomes: A systematic review of studies in health care organizations

Health Care Management Review

Volumn 40, Issue 3, 2015, Pages 254-271

  Bronkhorst, Babette ^a   Tummers, Lars ^a   Steijn, Bram ^a   Vijverberg, Dominique ^b  

^a ERASMUS UNIVERSITY ROTTERDAM   (Netherlands)

^b Stichting IZZ   (Netherlands)

Author keywords

communication; group relationships; health care organizations; leadership; mental health outcomes; occupational mental health; organizational climate; systematic review

Indexed keywords

ANXIETY DISORDERS; BURNOUT; DEPRESSIVE DISORDER; HEALTH CARE DELIVERY; HEALTH CARE PERSONNEL; HEALTH PERSONNEL ATTITUDE; HUMAN; JOB SATISFACTION; LEADERSHIP; NETHERLANDS; OCCUPATIONAL DISEASES; ORGANIZATION; ORGANIZATION AND MANAGEMENT; PREVENTION AND CONTROL; PSYCHOLOGY; PUBLIC RELATIONS;

ANXIETY DISORDERS; ATTITUDE OF HEALTH PERSONNEL; BURNOUT, PROFESSIONAL; DELIVERY OF HEALTH CARE; DEPRESSIVE DISORDER; HEALTH PERSONNEL; HUMANS; INTERPROFESSIONAL RELATIONS; JOB SATISFACTION; LEADERSHIP; NETHERLANDS; OCCUPATIONAL DISEASES; ORGANIZATIONAL CULTURE;

EID: 84941876368     PISSN: 03616274     EISSN: 15505030     Source Type: Journal    
DOI: 10.1097/HMR.0000000000000026     Document Type: Conference Paper

References (67)

1. Aarons G. A., Sawitzky A. C., (2006). Organizational climate partially mediates the effect of culture on work attitudes and staff turnover in mental health services. Administration and Policy in Mental Health and Mental Health Services Research, 33 (3), 289-301.
2. Aiken L. H., Clarke S. P., Sloane D. M., (2002). Hospital staffing, organizational support and quality of care: Cross-national findings. International Journal of Quality in Health Care, 14, 5-13.
3. Aiken L. H., Clarke S. P., Sloane D. M., Lake E. T., Cheney T., (2008). Effects of hospital care environment on patient mortality and nurse outcomes. Journal of Nursing of Nursing Administration, 38 (5), 223-229.
4. Akerboom S., Maes S., (2006). Beyond demand and control: The contribution of organizational risk factors in assessing the psychological well-being of health care employees. Work & Stress, 20 (1), 21-36.
5. Ancarani A., Di Mauro C., Giammanco M. D., (2009). How are organisational climate models and patient satisfaction related? A competing value framework approach. Social Science & Medicine, 69 (12), 1813-1818.
6. Arnetz B., Blomkvist V., (2007). Leadership, mental health, and organizational efficacy in health care organizations: Psychosocial predictors of healthy organizational development based on prospective data from four different organizations. Psychotherapy and Psychosomatics, 76, 242-248.
7. Arnetz B. B., Lucas T., Arnetz J. E., (2011). Organizational climate, occupational stress, and employee mental health: Mediating effects of organizational efficiency. Journal of Occupational and Environmental Medicine, 53 (1), 34-42.
8. Bachman K. H., Freeborn D. K., (1999). HMO physicians' use of referrals. Social Science & Medicine, 48, 547-557.
9. Bobbio A., Bellan M., Manganelli A. M., (2012). Empowering leadership, perceived organizational support, trust, and job burnout for nurses: A study in an Italian general hospital. Health Care Management Review, 37 (1), 77-87.
10. Buckingham M., Coffman C., (1999). First, break all the rules: What the world's greatest managers do differently. New York: Simon & Schuster.
11. Bushman B. J., Wang M. C., (1994). Vote-counting procedures in meta-Analysis. In: Cooper H., Hedges L. V., Valentine J. C., (eds.), The handbook of research synthesis and meta-Analysis (pp. 207-221). New York, NY: Russell Sage Foundation.
12. Chiaburu D., Harrison D., (2008). Do peers make the place? Conceptual synthesis and meta-Analysis of coworker effects on perceptions, attitudes, OCBs, and performance. Journal of Applied Psychology, 93 (5), 1082-1103.
13. Clarke S., (2006). The relationship between safety climate and safety performance: A meta-Analytic review. Journal of Occupational Health Psychology, 11 (4), 315-327.
14. Cummings G. C., MacGregor T., Davey M., Lee H., Wong C. A., Lo E., Stafford E., (2010). Leadership styles and outcome patterns for the nursing workforce and work environment: A systematic review. International Journal of Nursing Studies, 47, 363-385.
15. Danna K., Griffin R. W., (1999). Health and well-being in the workplace: A review and synthesis of the literature. Journal of Management, 25, 357-384.
16. De Boer J., Lok A., Van't Verlaat E., Duivenvoorden H. J., Bakker A. B., Smit B. J., (2011). Work-related incidents in hospital-based health care providers and the risk of post-Traumatic stress symptoms, anxiety and depression: A meta-Analysis. Social Science & Medicine, 73, 316-326.
17. Denison D. R., (1996). What is the difference between organizational culture and organizational climate? A native's point of view on a decade of paradigm wars. The Academy of Management Review, 21 (3), 619-654.
18. Embracio N., Papazian L., Kenetish-Barnes N., Pochard F., Azoulay E., (2007). Burnout syndrome among critical care healthcare workers. Current Opinion in Critical Care, 13, 482-488.
19. Eriksen W., Tambs K., Knardahl S., (2006). Work factors and psychological distress in nurses' aides: A prospective cohort study. BMC Public Health, 6, 290.
20. Fink E. L., Chen S.-S., (1995). A Galileo analysis of organizational climate. Human Communication Research, 21, 494-521.
21. Flynn L., Thomas-Hawkins C., Clarke S. P., (2009). Organizational traits, care processes, and burnout among chronic hemodialysis nurses. Western Journal of Nursing Research, 31, 569-582.
22. Friese C. R., (2005). Nurse practice environments and outcomes: Implications for oncology nursing. Oncology of Nursing Forum, 32 (4), 765-772.
23. Gershon R. R. M., Stone P. W., Bakken S., Larson E., (2004). Measurement of organizational culture and climate in healthcare. Journal of Nursing Administration, 34, 33-40.
24. Gershon R. R. M., Stone P. W., Faucett J., MacDavitt K., Chou S. S., (2007). Organizational climate and nurse health outcomes in the United States: A systematic review. Industrial Health, 45, 622-636.
25. Gunnasdottir S., Clarke S. P., Rafferty A. M., Nutbeam D., (2009). Front-line management, staffing and nurse-doctor relationships as predictors of nurse and patient outcomes: A survey of Icelandic hospital nurses. International Journal of Nursing Studies, 46, 920-927.
26. Hanrahan N. P., Aiken L. H., McClaine L., Hanlon A. L., (2010). Relationship between psychiatric nurse work environments and nurse burnout in acute care general hospitals. Issues in Mental Health Nursing, 31 (3), 198-207.
27. House J. S., Wells J. A., (1978). Occupational stress, social support, and health. In: A. McLean, G. Black, & M. Colligan (Eds.), Reducing occupational stress: Proceedings of a conference (Publication 78-140) (pp. 8-29). Washington, DC: National Institute of Occupational Health and Safety.
28. Jenkins R., Elliot P., (2004). Stressors, burnout and social support: Nurses in acute mental health settings. Journal of Advanced Nursing, 48 (6), 622-631.
29. Jolivet A., Caroly S., Ehlinger V., Kelly-Irving M., Delpierre C., Balducci F., Lang T., (2010). Linking hospital workers' organisational work environment to depressive symptoms: A mediating effect of effort-reward imbalance? The ORSOSA study. Social Science & Medicine, 71, 534-540.
30. Kawano Y., (2008). Association of job-related stress factors with psychological and somatic symptoms among Japanese hospital nurses: Effect of departmental environment in acute care hospitals. Journal of Occupational Health, 50, 79-85.
31. Kelloway E. K., Day A. L., (2005). Building healthy workplaces: What we know so far. Canadian Journal of Behavioral Science, 37 (4), 223-235.
32. Kralewski J., Wingert T., Barbouche M., (1996). Assessing the culture of medical group practices. Medical Care, 34 (5), 377-388.
33. Kuenzi M., Schminke M., (2009). Assembling fragments into a lens: A review, critique, and proposed research agenda for the organizational work climate literature. Journal of Management, 35, 634-717.
34. Letvak S., Ruhm C. J., McCoy T., (2012). Depression in hospital-employed nurses. Clinical Nurse Specialist, 26 (3), 177-182.
35. Light R. J., Smith P. V., (1971). Accumulating evidence: Procedures for resolving contradictions among different research studies. Harvard Educational Review, 41 (4), 429-471.
36. Linzer M., Manwell L. B., Williams E. S., Bobula J. A., Brown R. L., Varkey A. B., Schwartz M. D., (2009). Working conditions in primary care: Physician reactions and care quality. Annals of Internal Medicine, 151, 28-36.
37. MacDavitt K., Chou S. S., Stone P. W., (2007). Organizational climate and health care outcomes. The Joint Commission Journal on Quality and Patient Safety, 22, 45-56.
38. Meeusen V. C. H., Van Dam K., Brown-Mahoney C., Van Zundert A. A. J., Knape H. T. A., (2011). Understanding nurse anesthetists' intention to leave their job: How burnout and job satisfaction mediate the impact of personality and workplace characteristics. Health Care Management Review, 36 (2), 155-163.
39. Michie S., Williams S., (2003). Reducing work related ill-health and sickness absence: A systematic literature review. Occupational and Environmental Medicine, 60, 3-9.
40. Moran E. T., Volkwein J. F., (1992). The cultural approach to the formation of organizational climate. Human Relations, 45, 19-4.
41. Neal A., Griffin M. A., Hart P. M., (2000). The impact of organizational climate on safety climate and individual behavior. Safety Science, 34, 99-109.
42. Panari C., Guglielmi D., Ricci A., Tabanelli M. C., Violante F. S., (2012). Assessing and improving health in the workplace: An integration of subjective and objective measures with the Stress Assessment and Research Toolkit (St.A.R.T.) method. Journal of Occupational Medicine and Toxicology, 7, 18.
43. Parker C. P., Baltes B. B., Young S. A., Huff J. W., Altmann R. A., Lacost H. A., Roberts J. E., (2003). Relationships between psychological climate perceptions and work outcomes: A meta-Analytic review. Journal of Organizational Behavior, 24, 389-416.
44. Patrician P. A., Shang J., Lake E. T., (2010). Organizational determinants of work outcomes and quality care ratings among army medical department registered nurses. Research in Nursing & Health, 33 (2), 99-110.
45. Patterson M., West M., Shackleton V., Dawson J., Lawthom R., Matlis S., Wallace A. M., (2005). Validating the organizational climate measure: Links to managerial practices, productivity and innovation. Journal of Organizational Behavior, 26, 379-408.
46. Poncet M. C., Toullic P., Papazian L., Kentish-Barnes N., Timsit J. F., Pochard F., Azoulay E., (2007). Burnout syndrome in critical care nursing staff. American Journal of Respiratory Critical Care Medicine, 175, 698-704.
47. Rosenthal R., (1979). The "file drawer problem" and tolerance for null results. Psychological Bulletin, 86 (3), 638-641.
48. Schluter J., Winch S., Holzhauser K., Henderson A., (2008). Nurses' moral sensitivity and hospital ethical climate: A literature review. Nurse Ethics, 15 (3), 304-321.
49. Schmalenberg C., Kramer M., (2009). Nurse-physician relationships in hospitals: 20,000 nurses tell their story. Critical Care Nurse, 29 (1), 74-83.
50. Schneider B., Ehrhart M. G., Macey W. H., (2013). Organizational climate and culture. Annual Review of Psychology, 64, 361-388.
51. Schreuder J. A. H., Roelen C. A. M., Van Zweeden N. F., Jongsma D., Van der Klink J. J. L., Groothoff J. W., (2011). Leadership styles of nurse managers and registered sickness absence among their nursing staff. Health Care Management Review, 36 (1), 58-66.
52. Shimomitsu T., Yokoyama K., Ohno H., Maruta T., Tanigawa T., (2000). Manual of the brief job stress questionnaire. In: Reports on the study of job stress and its effects on health in the workplace: The research grant for the prevention of work-related diseases from the Japan Ministry of labour (pp. 17-27). Tokyo: The Ministry of Labor.
53. Sleutel M. R., (2000). Climate, culture, context, or work environment? Organizational factors that influence nursing practice. The Journal of Nursing Administration, 30 (2), 53-58.
54. Stansfeld S., Candy B., (2006). Psychosocial work environment and mental health-A meta-Analytic review. Scandinavian Journal of Work and Environmental Health, 32, 443-462.
55. Stone P. W., Du Y., Gershon R. R., (2007). Organizational climate and occupational health outcomes in hospital nurses. Journal of Occupational Environmental Medicine, 49, 50-58.
56. Stordeur S., D'Hoore W., & The Next-Study Group. (2007). Organizational configuration of hospitals succeeding in attracting and retaining nurses. Journal of Advanced Nursing, 57 (1), 45-58.
57. Vahey D. C., Aiken L. H., Sloane D. M., Clarke S. P., Vargas D., (2004). Nurse burnout and patient satisfaction. Medical Care, 42 (2), II57-II66.
58. Vahtera J., Kivimaki M., Koskenvuo M., Pentti J., (1997). Hostility and registered sickness absences: A prospective study of municipal employees. Psychological Medicine, 27 (3), 693-701.
59. Van Bogaert P., Meulemans H., Clarke S., Vermeyen K., Van de Heyning P., (2009). Hospital nurse practice environment, burnout, job outcomes and quality of care: Test of a structural equation model. Journal of Advanced Nursing, 65 (10), 2175-2185.
60. Van Orden C. Y. D., Gaillard A. W. K, (1994). TOMO: Toetsingslijst Mens & Organisatie. Zeist: Kerkebosch bv.
61. Warr P., (1990). The measurement of well-being and other aspects of mental health. Journal of Occupational Psychology, 63, 193-210.
62. Wallace J., Hunt J., Richards C., (1999). The relationship between organisational culture, organisational climate, and managerial values. International Journal of Public Sector Management, 12, 548-564.
63. West M. A., Anderson N. R., (1996). Innovation in top management teams. Journal of Applied Psychology, 81 (6), 680-693.
64. Williams E. S., Baier Manwell L., Konrad T. R., Linzer M., (2007). The relationship of organizational culture, stress, satisfaction, and burnout with physician-reported error and suboptimal patient care: Results from the MEMO study. Health Care Management Review, 32 (3), 203-212.
65. Wilson M. G., DeJoy D. M., Vandenberg R. J., Richardson H. A., McGrath A., (2004). Work characteristics and employee health and well-being: Test of a model of healthy work organization. Journal of Occupational and Organizational Psychology, 77, 565-588.
66. Wong C. A., Cummings G. G., (2007). The relationship between nursing leadership and patient outcomes: A systematic review. Journal of Nursing Management, 15 (5), 508-521.
67. Ylipaavalniemi J., Kivimaki M., Elovainio M., Virtanen M., Keltikangas-Jarvinen L., Vahtera J., (2005). Psychosocial work characteristics and incidence of newly diagnosed depression: A prospective cohort study of three different models. Social Sciences & Medicine, 61, 111-122.