How are organisational climate models and patient satisfaction related? A competing value framework approach

Social Science and Medicine

Volumn 69, Issue 12, 2009, Pages 1813-1818

  Ancarani, Alessandro ^a   Di Mauro, Carmela ^a   Giammanco, Maria Daniela ^a  

^a UNIVERSITY OF CATANIA   (Italy)

Author keywords

Health care; Italy; Organisational climate; Patient satisfaction

Indexed keywords

CLIMATE MODELING; HEALTH CARE; ORGANIZATIONAL FRAMEWORK; THEORETICAL STUDY;

ARTICLE; CLIMATE; CULTURAL FACTOR; FACTORIAL ANALYSIS; HEALTH CARE DELIVERY; HEALTH CARE ORGANIZATION; HEALTH CARE QUALITY; HEALTH SERVICE; HUMAN; ITALY; ORGANIZATIONAL CLIMATE; PATIENT SATISFACTION; PUBLIC HOSPITAL; THEORETICAL MODEL; WARD;

CROSS-SECTIONAL STUDIES; HOSPITAL ADMINISTRATION; HOSPITALS, PUBLIC; HUMANS; ITALY; MODELS, ORGANIZATIONAL; MULTILEVEL ANALYSIS; ORGANIZATIONAL CULTURE; PATIENT SATISFACTION; PROFESSIONAL-PATIENT RELATIONS; QUALITY OF HEALTH CARE; QUESTIONNAIRES;

EURASIA; EUROPE; ITALY; SOUTHERN EUROPE;

EID: 71749111925     PISSN: 02779536     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.socscimed.2009.09.033     Document Type: Article

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