Keeping it real: Exploring the roles of conversational human voice and source credibility in crisis communication via blogs

Journalism and Mass Communication Quarterly

Volumn 91, Issue 3, 2014, Pages 487-507

  Park, Hyojung ^a   Cameron, Glen T ^b  

^a LOUISIANA STATE UNIVERSITY   (United States)

^b UNIVERSITY OF MISSOURI   (United States)

Author keywords

Conversational human voice; Crisis communication; Interactivity; Social media; Source credibility

Indexed keywords

COMMUNICATION; INTERNET; PERCEPTION; SOCIAL NETWORK;

EID: 84928031638     PISSN: 10776990     EISSN: 2161430X     Source Type: Journal    
DOI: 10.1177/1077699014538827     Document Type: Article

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