-
1
-
-
84890135231
-
Social media in Egyptian government websites: Presence, usage, and effectiveness
-
Abdelsalam H.M., Reddick C.G., Gamal S., Al-shaar A. Social media in Egyptian government websites: Presence, usage, and effectiveness. Government Information Quarterly 2013, 30(4):406-416.
-
(2013)
Government Information Quarterly
, vol.30
, Issue.4
, pp. 406-416
-
-
Abdelsalam, H.M.1
Reddick, C.G.2
Gamal, S.3
Al-shaar, A.4
-
2
-
-
84877784793
-
Why people keep coming back to Facebook: Explaining and predicting continuance participation from an extended theory of planned behaviour perspective
-
Al-Debei M.M., Al-Lozi E., Papazafeiropoulou A. Why people keep coming back to Facebook: Explaining and predicting continuance participation from an extended theory of planned behaviour perspective. Decision Support Systems 2013, 55(1):43-54.
-
(2013)
Decision Support Systems
, vol.55
, Issue.1
, pp. 43-54
-
-
Al-Debei, M.M.1
Al-Lozi, E.2
Papazafeiropoulou, A.3
-
3
-
-
84922404132
-
-
Retrieved from, (Accessed: 30.12.2013)
-
Alexa.com. Retrieved from, (Accessed: 30.12.2013). http://www.alexa.com/siteinfo/facebook.com.
-
-
-
-
5
-
-
0035373858
-
E-governance and government on-line in Canada: Partnerships, people and prospects
-
Allen B.L., Juillet G., Paquet J., Roy J. E-governance and government on-line in Canada: Partnerships, people and prospects. Government Information Quarterly 2001, 18(2):93-104.
-
(2001)
Government Information Quarterly
, vol.18
, Issue.2
, pp. 93-104
-
-
Allen, B.L.1
Juillet, G.2
Paquet, J.3
Roy, J.4
-
6
-
-
84866284556
-
The trouble with transparency: A critical review of openness in e-government
-
Bannister F., Connolly R. The trouble with transparency: A critical review of openness in e-government. Policy & Internet 2011, 3(1):1-30.
-
(2011)
Policy & Internet
, vol.3
, Issue.1
, pp. 1-30
-
-
Bannister, F.1
Connolly, R.2
-
7
-
-
77953568642
-
Using ICTs to create a culture of transparency: E-government and social media as openness and anti-corruption tools for societies
-
Bertot J.C., Jaeger P.T., Grimes J.M. Using ICTs to create a culture of transparency: E-government and social media as openness and anti-corruption tools for societies. Government Information Quarterly 2010, 27(3):264-271.
-
(2010)
Government Information Quarterly
, vol.27
, Issue.3
, pp. 264-271
-
-
Bertot, J.C.1
Jaeger, P.T.2
Grimes, J.M.3
-
8
-
-
84884852538
-
A set of metrics to assess stakeholder engagement and social legitimacy on a corporate Facebook page
-
Bonsón E., Ratkai M. A set of metrics to assess stakeholder engagement and social legitimacy on a corporate Facebook page. Online Information Review 2013, 37(5):787-803.
-
(2013)
Online Information Review
, vol.37
, Issue.5
, pp. 787-803
-
-
Bonsón, E.1
Ratkai, M.2
-
9
-
-
85012901700
-
Facebook practices in Western European municipalities. An empirical analysis of activity and citizens' engagement
-
Bonsón E., Royo S., Ratkai M. Facebook practices in Western European municipalities. An empirical analysis of activity and citizens' engagement. Administration & Society 2014, 10.1177/0095399714544945.
-
(2014)
Administration & Society
-
-
Bonsón, E.1
Royo, S.2
Ratkai, M.3
-
10
-
-
84860388660
-
Local e-government 2.0: Social media and corporate transparency in municipalities
-
Bonsón E., Torres L., Royo S., Flores F. Local e-government 2.0: Social media and corporate transparency in municipalities. Government Information Quarterly 2012, 29(2):123-132.
-
(2012)
Government Information Quarterly
, vol.29
, Issue.2
, pp. 123-132
-
-
Bonsón, E.1
Torres, L.2
Royo, S.3
Flores, F.4
-
11
-
-
84865112894
-
Hi fans! Tell us your story! Incorporating a stewardship-based social media strategy to maintain brand reputation during a crisis
-
Byrd S. Hi fans! Tell us your story! Incorporating a stewardship-based social media strategy to maintain brand reputation during a crisis. Corporate Communications: An International Journal 2012, 17(3):241-254.
-
(2012)
Corporate Communications: An International Journal
, vol.17
, Issue.3
, pp. 241-254
-
-
Byrd, S.1
-
12
-
-
61849118931
-
Branding in the post-Internet era
-
Christodoulides G. Branding in the post-Internet era. Marketing Theory 2009, 9(1):141-144.
-
(2009)
Marketing Theory
, vol.9
, Issue.1
, pp. 141-144
-
-
Christodoulides, G.1
-
13
-
-
84863728179
-
Facebook and political engagement: A study of online political group membership and offline political engagement
-
Conroy M., Feezell J.T., Guerrero M. Facebook and political engagement: A study of online political group membership and offline political engagement. Computers in Human Behavior 2012, 28(5):1535-1546.
-
(2012)
Computers in Human Behavior
, vol.28
, Issue.5
, pp. 1535-1546
-
-
Conroy, M.1
Feezell, J.T.2
Guerrero, M.3
-
14
-
-
84865135368
-
How large companies react to negative Facebook comments
-
Dekay S.H. How large companies react to negative Facebook comments. Corporate Communications: An International Journal 2012, 17(3):289-299.
-
(2012)
Corporate Communications: An International Journal
, vol.17
, Issue.3
, pp. 289-299
-
-
Dekay, S.H.1
-
16
-
-
84880036375
-
Developing political conversations? Information
-
Ellison N., Hardey M. Developing political conversations? Information. Communication & Society 2013, 16(6):878-889.
-
(2013)
Communication & Society
, vol.16
, Issue.6
, pp. 878-889
-
-
Ellison, N.1
Hardey, M.2
-
17
-
-
84894268848
-
Social media and local government: Citizenship, consumption and democracy
-
Ellison N., Hardey M. Social media and local government: Citizenship, consumption and democracy. Local Government Studies 2014, 40(1):21-40.
-
(2014)
Local Government Studies
, vol.40
, Issue.1
, pp. 21-40
-
-
Ellison, N.1
Hardey, M.2
-
18
-
-
84885030071
-
Analyzing the centralised use of multiple social media by government from innovations diffusion theory perspective
-
Ferro E., Loukis E., Charalabidis Y., Osella M. Analyzing the centralised use of multiple social media by government from innovations diffusion theory perspective. In Electronic Participation. Proceeding of 5th IFIP WG 8.5 International Conference, Koblenz, Germany, September 17-19 2013, 95-108.
-
(2013)
In Electronic Participation. Proceeding of 5th IFIP WG 8.5 International Conference, Koblenz, Germany, September 17-19
, pp. 95-108
-
-
Ferro, E.1
Loukis, E.2
Charalabidis, Y.3
Osella, M.4
-
20
-
-
84921446978
-
Government public relations and social media: An analysis of the perceptions and trends of social media use at the local government level
-
Graham M., Avery E.J. Government public relations and social media: An analysis of the perceptions and trends of social media use at the local government level. Public Relations Journal 2013, 7(4):1-21.
-
(2013)
Public Relations Journal
, vol.7
, Issue.4
, pp. 1-21
-
-
Graham, M.1
Avery, E.J.2
-
21
-
-
84867764160
-
Do transparent government agencies strengthen trust?
-
Grimmelikhuijsen S. Do transparent government agencies strengthen trust?. Information Policy 2009, 14(3):173-186.
-
(2009)
Information Policy
, vol.14
, Issue.3
, pp. 173-186
-
-
Grimmelikhuijsen, S.1
-
22
-
-
84880046619
-
The effect of transparency on trust in government: A cross-national comparative experiment
-
Grimmelikhuijsen S., Porumbescu G., Hong B., Im T. The effect of transparency on trust in government: A cross-national comparative experiment. Public Administration Review 2013, 73(4):575-586.
-
(2013)
Public Administration Review
, vol.73
, Issue.4
, pp. 575-586
-
-
Grimmelikhuijsen, S.1
Porumbescu, G.2
Hong, B.3
Im, T.4
-
23
-
-
84864125530
-
Customer engagement in a Facebook brand community
-
Gummerus J., Liljander V., Weman E., Pihlström M. Customer engagement in a Facebook brand community. Management Research Review 2012, 35(9):857-877.
-
(2012)
Management Research Review
, vol.35
, Issue.9
, pp. 857-877
-
-
Gummerus, J.1
Liljander, V.2
Weman, E.3
Pihlström, M.4
-
26
-
-
84890141840
-
What makes local governments' online communications successful? Insights from a multi-method analysis of Facebook
-
Hofmann S., Beverungen D., Räckers M., Becker J. What makes local governments' online communications successful? Insights from a multi-method analysis of Facebook. Government Information Quarterly 2013, 30(4):387-396.
-
(2013)
Government Information Quarterly
, vol.30
, Issue.4
, pp. 387-396
-
-
Hofmann, S.1
Beverungen, D.2
Räckers, M.3
Becker, J.4
-
27
-
-
84866039773
-
Choosing the right medium for municipal e-participation based on stakeholder expectations
-
Springer Berlin Heidelberg
-
Johannessen M.R., Flak L.S., Sæbø Ø. Choosing the right medium for municipal e-participation based on stakeholder expectations. Electronic Participation 2012, 25-36. Springer Berlin Heidelberg.
-
(2012)
Electronic Participation
, pp. 25-36
-
-
Johannessen, M.R.1
Flak, L.S.2
Sæbø, Ø.3
-
29
-
-
84872369906
-
Political and developmental correlates of social media participation in government: A global survey of national leadership websites
-
Katz J., Halpern D. Political and developmental correlates of social media participation in government: A global survey of national leadership websites. International Journal of Public Administration 2013, 36(1):1-15.
-
(2013)
International Journal of Public Administration
, vol.36
, Issue.1
, pp. 1-15
-
-
Katz, J.1
Halpern, D.2
-
30
-
-
84891044316
-
From e-government to social government: Twitter use by Korea's central government
-
Khan G.F., Yoon H.Y., Kim J., Park H.W. From e-government to social government: Twitter use by Korea's central government. Online Information Review 2014, 38(1):95-113.
-
(2014)
Online Information Review
, vol.38
, Issue.1
, pp. 95-113
-
-
Khan, G.F.1
Yoon, H.Y.2
Kim, J.3
Park, H.W.4
-
31
-
-
0002822808
-
Public management in the United States and Europe
-
Edward Elgar, Cheltenham, UK, W. Kickert (Ed.)
-
Kickert W. Public management in the United States and Europe. Public Management and Administrative reform in Western Europe 1997, 15-38. Edward Elgar, Cheltenham, UK. W. Kickert (Ed.).
-
(1997)
Public Management and Administrative reform in Western Europe
, pp. 15-38
-
-
Kickert, W.1
-
32
-
-
56949095150
-
An institutional analysis of an e-government system for anti-corruption: The case of open
-
Kim S., Kim H.J., Lee H. An institutional analysis of an e-government system for anti-corruption: The case of open. Government Information Quarterly 2009, 26(1):42-50.
-
(2009)
Government Information Quarterly
, vol.26
, Issue.1
, pp. 42-50
-
-
Kim, S.1
Kim, H.J.2
Lee, H.3
-
33
-
-
84866292797
-
An open government maturity model for social media-based public engagement
-
Lee G., Kwak Y.H. An open government maturity model for social media-based public engagement. Government Information Quarterly 2012, 29(4):492-503.
-
(2012)
Government Information Quarterly
, vol.29
, Issue.4
, pp. 492-503
-
-
Lee, G.1
Kwak, Y.H.2
-
34
-
-
84893761869
-
How deeply are parliaments engaging on social media
-
Leston-Bandeira C., Bender D. How deeply are parliaments engaging on social media. Information Polity 2013, 18(4):281-297.
-
(2013)
Information Polity
, vol.18
, Issue.4
, pp. 281-297
-
-
Leston-Bandeira, C.1
Bender, D.2
-
35
-
-
3543067428
-
Citizenship and service delivery: The promise of coproduction
-
Levine C., Fisher G. Citizenship and service delivery: The promise of coproduction. Public Administration Review 1984, 44(Special Issue):178-189.
-
(1984)
Public Administration Review
, vol.44
, pp. 178-189
-
-
Levine, C.1
Fisher, G.2
-
36
-
-
84888213400
-
Adoption of electronic technologies in local U.S. governments: Distinguishing between e-services and communication technologies
-
Li M.-H., Feeney M.K. Adoption of electronic technologies in local U.S. governments: Distinguishing between e-services and communication technologies. The American Review of Public Administration 2014, 44(1):75-91.
-
(2014)
The American Review of Public Administration
, vol.44
, Issue.1
, pp. 75-91
-
-
Li, M.-H.1
Feeney, M.K.2
-
38
-
-
84866279731
-
From e-government to we-government: Defining a typology for citizen e-participation in the age of social media
-
Linders D. From e-government to we-government: Defining a typology for citizen e-participation in the age of social media. Government Information Quarterly 2012, 29:446-454.
-
(2012)
Government Information Quarterly
, vol.29
, pp. 446-454
-
-
Linders, D.1
-
39
-
-
0036005376
-
Beyond traditional boundaries: Government in the information age
-
Long M. Beyond traditional boundaries: Government in the information age. Australian Journal of Public Administration 2002, 61(1):3-12.
-
(2002)
Australian Journal of Public Administration
, vol.61
, Issue.1
, pp. 3-12
-
-
Long, M.1
-
40
-
-
85118770860
-
A review of social media use in e-government
-
Magro M.J. A review of social media use in e-government. Administrative Sciences 2012, 2:148-161.
-
(2012)
Administrative Sciences
, vol.2
, pp. 148-161
-
-
Magro, M.J.1
-
42
-
-
84868291979
-
The effect of new legislation on the disclosure of performance indicators: The case of Spanish local governments
-
Martí C., Royo S., Acerete B. The effect of new legislation on the disclosure of performance indicators: The case of Spanish local governments. International Journal of Public Administration 2012, 35(13):873-885.
-
(2012)
International Journal of Public Administration
, vol.35
, Issue.13
, pp. 873-885
-
-
Martí, C.1
Royo, S.2
Acerete, B.3
-
43
-
-
84888229744
-
New media and the coproduction of safety: An empirical analysis of Dutch practices
-
Meijer A.J. New media and the coproduction of safety: An empirical analysis of Dutch practices. The American Review of Public Administration 2014, 44(1):17-34.
-
(2014)
The American Review of Public Administration
, vol.44
, Issue.1
, pp. 17-34
-
-
Meijer, A.J.1
-
44
-
-
84890157000
-
Social media strategies: Understanding the differences between North American police departments
-
Meijer A., Thaens M. Social media strategies: Understanding the differences between North American police departments. Government Information Quarterly 2013, 30(4):343-350.
-
(2013)
Government Information Quarterly
, vol.30
, Issue.4
, pp. 343-350
-
-
Meijer, A.1
Thaens, M.2
-
45
-
-
84876255534
-
The social media innovation challenge in the public sector
-
Mergel I. The social media innovation challenge in the public sector. Information Polity 2012, 17:281-292.
-
(2012)
Information Polity
, vol.17
, pp. 281-292
-
-
Mergel, I.1
-
46
-
-
59249109134
-
E-Administration, E-government, E-Governance and the learning city: A typology of citizenship management using ICTs
-
Michel H. E-Administration, E-government, E-Governance and the learning city: A typology of citizenship management using ICTs. The Electronic Journal of E-government 2005, 3(4):213-218.
-
(2005)
The Electronic Journal of E-government
, vol.3
, Issue.4
, pp. 213-218
-
-
Michel, H.1
-
47
-
-
84890201534
-
Connecting citizens and local governments? Social media and interactivity in major U.S. cities
-
Mossberger K., Wu Y., Crawford J. Connecting citizens and local governments? Social media and interactivity in major U.S. cities. Government Information Quarterly 2013, 30(4):351-358.
-
(2013)
Government Information Quarterly
, vol.30
, Issue.4
, pp. 351-358
-
-
Mossberger, K.1
Wu, Y.2
Crawford, J.3
-
48
-
-
83055176288
-
Suggesting frameworks of citizen-sourcing via Government 2.0
-
Nam T. Suggesting frameworks of citizen-sourcing via Government 2.0. Government Information Quarterly 2012, 29(1):12-20.
-
(2012)
Government Information Quarterly
, vol.29
, Issue.1
, pp. 12-20
-
-
Nam, T.1
-
50
-
-
84890151714
-
Social media use in local government: Linkage of technology, task, and organizational context
-
Oliveira G.H.M., Welch E.W. Social media use in local government: Linkage of technology, task, and organizational context. Government Information Quarterly 2013, 30(4):397-405.
-
(2013)
Government Information Quarterly
, vol.30
, Issue.4
, pp. 397-405
-
-
Oliveira, G.H.M.1
Welch, E.W.2
-
51
-
-
84884991166
-
Social Media and government responsiveness: The case of the UK Food Standards Agency
-
Panagiotopoulos P., Barnett J., Brooks L. Social Media and government responsiveness: The case of the UK Food Standards Agency. Lecture Notes in Computer Science 2013, 8074:310-321.
-
(2013)
Lecture Notes in Computer Science
, vol.8074
, pp. 310-321
-
-
Panagiotopoulos, P.1
Barnett, J.2
Brooks, L.3
-
52
-
-
84867248742
-
Institutional diffusion of eParticipation in the English local government: Is central policy the way forward?
-
Panagiotopoulos P., Moody C., Elliman T. Institutional diffusion of eParticipation in the English local government: Is central policy the way forward?. Information Systems Management 2012, 29(4):295-304.
-
(2012)
Information Systems Management
, vol.29
, Issue.4
, pp. 295-304
-
-
Panagiotopoulos, P.1
Moody, C.2
Elliman, T.3
-
53
-
-
77956946489
-
Improving public accountability by aligning reporting to organizational changes in public service provision - an empirical Internet study of all Austrian, German and Swiss towns and states from an agency-theory perspective
-
Papenfuß U., Schaefer C. Improving public accountability by aligning reporting to organizational changes in public service provision - an empirical Internet study of all Austrian, German and Swiss towns and states from an agency-theory perspective. International Review of Administrative Sciences 2010, 76(3):555-576.
-
(2010)
International Review of Administrative Sciences
, vol.76
, Issue.3
, pp. 555-576
-
-
Papenfuß, U.1
Schaefer, C.2
-
54
-
-
84922397122
-
-
Retrieved from, (Last accessed: 10 January 2014)
-
Pew Research Center Social media update 2013 Retrieved from, (Last accessed: 10 January 2014). http://www.pewinternet.org.
-
Social media update 2013
-
-
-
56
-
-
84866269244
-
Understanding risks, benefits, and strategic alternatives of social media applications in the public sector
-
Picazo-Vela S., Gutiérrez-Martínez I., Luna-Reyes L.F. Understanding risks, benefits, and strategic alternatives of social media applications in the public sector. Government Information Quarterly 2012, 29:504-511.
-
(2012)
Government Information Quarterly
, vol.29
, pp. 504-511
-
-
Picazo-Vela, S.1
Gutiérrez-Martínez, I.2
Luna-Reyes, L.F.3
-
57
-
-
34249747781
-
Are ICTs improving transparency and accountability in the EU regional and local governments? An empirical study
-
Pina V., Lourdes T., Royo S. Are ICTs improving transparency and accountability in the EU regional and local governments? An empirical study. Public Administration 2007, 85(2):449-472.
-
(2007)
Public Administration
, vol.85
, Issue.2
, pp. 449-472
-
-
Pina, V.1
Lourdes, T.2
Royo, S.3
-
58
-
-
73149084830
-
E-government evolution in EU local governments: A comparative perspective
-
Pina V., Lourdes T., Royo S. E-government evolution in EU local governments: A comparative perspective. Online Information Review 2009, 36(6):1137-1168.
-
(2009)
Online Information Review
, vol.36
, Issue.6
, pp. 1137-1168
-
-
Pina, V.1
Lourdes, T.2
Royo, S.3
-
59
-
-
78650159572
-
Is E-government promoting convergence towards more accountable local governments?
-
Pina V., Lourdes T., Royo S. Is E-government promoting convergence towards more accountable local governments?. International Public Management Journal 2010, 13(4):350-380.
-
(2010)
International Public Management Journal
, vol.13
, Issue.4
, pp. 350-380
-
-
Pina, V.1
Lourdes, T.2
Royo, S.3
-
60
-
-
84889043340
-
Social media use by community-based organizations conducting health promotion: A content analysis
-
Ramanadhan S., Mendez S.R., Rao M., Viswanath K. Social media use by community-based organizations conducting health promotion: A content analysis. BMC Public Health 2013, 13(1).
-
(2013)
BMC Public Health
, vol.13
, Issue.1
-
-
Ramanadhan, S.1
Mendez, S.R.2
Rao, M.3
Viswanath, K.4
-
61
-
-
84890201363
-
Social media adoption at the American grass roots: Web 2.0 or 1.5?
-
Reddick C.G., Norris D.F. Social media adoption at the American grass roots: Web 2.0 or 1.5?. Government Information Quarterly 2013, 30(4):498-507.
-
(2013)
Government Information Quarterly
, vol.30
, Issue.4
, pp. 498-507
-
-
Reddick, C.G.1
Norris, D.F.2
-
62
-
-
84894856285
-
E-participation and environmental protection: Are local governments really committed?
-
Royo S., Yetano A., Acerete B. E-participation and environmental protection: Are local governments really committed?. Public Administration Review 2014, 74(1):87-98.
-
(2014)
Public Administration Review
, vol.74
, Issue.1
, pp. 87-98
-
-
Royo, S.1
Yetano, A.2
Acerete, B.3
-
63
-
-
84885056410
-
How, why and whom do local politicians engage on Facebook?
-
Rustad E., Saebo O. How, why and whom do local politicians engage on Facebook?. Lecture Notes in Computer Science 2013, 8075:69-79.
-
(2013)
Lecture Notes in Computer Science
, vol.8075
, pp. 69-79
-
-
Rustad, E.1
Saebo, O.2
-
64
-
-
78751615072
-
The perceived benefits of 6-degree-separation social networks
-
Shu W., Chuang Y.-H. The perceived benefits of 6-degree-separation social networks. Internet Research 2011, 21(1):26-45.
-
(2011)
Internet Research
, vol.21
, Issue.1
, pp. 26-45
-
-
Shu, W.1
Chuang, Y.-H.2
-
65
-
-
84870378908
-
Social media use in the U.S. Executive branch
-
Snead J.T. Social media use in the U.S. Executive branch. Government Information Quarterly 2013, 30(1):56-63.
-
(2013)
Government Information Quarterly
, vol.30
, Issue.1
, pp. 56-63
-
-
Snead, J.T.1
-
66
-
-
7044231548
-
Trajectories in the modernisation of public administration in European continental countries
-
Torres L. Trajectories in the modernisation of public administration in European continental countries. Australian Journal of Public Administration 2004, 63(3):99-112.
-
(2004)
Australian Journal of Public Administration
, vol.63
, Issue.3
, pp. 99-112
-
-
Torres, L.1
-
68
-
-
84888896810
-
Public-private partnership and private finance initiatives in the EU and Spanish local governments
-
Torres L., Pina V. Public-private partnership and private finance initiatives in the EU and Spanish local governments. The European Accounting Review 2001, 10(3):601-619.
-
(2001)
The European Accounting Review
, vol.10
, Issue.3
, pp. 601-619
-
-
Torres, L.1
Pina, V.2
-
69
-
-
33645113623
-
E-governance developments in European Union cities: Reshaping government's relationship with citizens
-
Torres L., Pina V., Acerete B. E-governance developments in European Union cities: Reshaping government's relationship with citizens. Governance: An International Journal of Policy, Administration and Institutions 2006, 19(2):277-302.
-
(2006)
Governance: An International Journal of Policy, Administration and Institutions
, vol.19
, Issue.2
, pp. 277-302
-
-
Torres, L.1
Pina, V.2
Acerete, B.3
-
70
-
-
84888013357
-
The impact of information and communication technologies on the costs of democracy
-
Vragov R., Kumar N. The impact of information and communication technologies on the costs of democracy. Electronic Commerce Research and Applications 2013, 12(6):440-448.
-
(2013)
Electronic Commerce Research and Applications
, vol.12
, Issue.6
, pp. 440-448
-
-
Vragov, R.1
Kumar, N.2
-
72
-
-
63149180293
-
Engaging stakeholders through social networking: How nonprofit organizations are using Facebook
-
Waters R.D., Burnett E., Lamm A., Lucas J. Engaging stakeholders through social networking: How nonprofit organizations are using Facebook. Public Relations Review 2009, 35(2):102-106.
-
(2009)
Public Relations Review
, vol.35
, Issue.2
, pp. 102-106
-
-
Waters, R.D.1
Burnett, E.2
Lamm, A.3
Lucas, J.4
|