-
1
-
-
0032065922
-
Emotional dissonance in organizations: antecedents, consequences, and moderators
-
Abraham R. Emotional dissonance in organizations: antecedents, consequences, and moderators. Genet. Soc. Gen. Psychol. Monogr. 1998, 124(2):229-246.
-
(1998)
Genet. Soc. Gen. Psychol. Monogr.
, vol.124
, Issue.2
, pp. 229-246
-
-
Abraham, R.1
-
3
-
-
0041011178
-
Emotional labour in service roles: the influence of identity
-
Ashforth B.E., Humphrey R.H. Emotional labour in service roles: the influence of identity. Acad. Manage. Rev. 1993, 18(1):88-155.
-
(1993)
Acad. Manage. Rev.
, vol.18
, Issue.1
, pp. 88-155
-
-
Ashforth, B.E.1
Humphrey, R.H.2
-
4
-
-
0032063793
-
Ego depletion: is the active self a limited resource?
-
Baumeister R.F., Bratslavsky E., Muraven M., Tice D.M. Ego depletion: is the active self a limited resource?. J. Pers. Soc. Psychol. 1998, 74(5):1252-1265.
-
(1998)
J. Pers. Soc. Psychol.
, vol.74
, Issue.5
, pp. 1252-1265
-
-
Baumeister, R.F.1
Bratslavsky, E.2
Muraven, M.3
Tice, D.M.4
-
5
-
-
33750682618
-
Self-regulation and personality: how interventions increase regulatory success, and how depletion moderates the effects of traits on behavior
-
Baumeister R.F., Gailliot M., DeWall C.N., Oaten M. Self-regulation and personality: how interventions increase regulatory success, and how depletion moderates the effects of traits on behavior. J. Pers. 2006, 74(6):1773-1802.
-
(2006)
J. Pers.
, vol.74
, Issue.6
, pp. 1773-1802
-
-
Baumeister, R.F.1
Gailliot, M.2
DeWall, C.N.3
Oaten, M.4
-
7
-
-
0023838259
-
Psychometric properties of the Beck Depression Inventory: twenty-five years of evaluation
-
Beck A.T., Steer R.A., Garbin M.G. Psychometric properties of the Beck Depression Inventory: twenty-five years of evaluation. Clin. Psychol. Rev. 1988, 8(1):77-100.
-
(1988)
Clin. Psychol. Rev.
, vol.8
, Issue.1
, pp. 77-100
-
-
Beck, A.T.1
Steer, R.A.2
Garbin, M.G.3
-
8
-
-
84909210389
-
Toward understanding emotional management at work: a quantitative review of emotional labour research
-
Lawrence Erlbaum Associates Publishers, Mahwah, NJ, C.E. Hartel, W.J. Zerbe, N.M. Ashkanasy (Eds.)
-
Bono J.E., Vey M.A. Toward understanding emotional management at work: a quantitative review of emotional labour research. Emotions in Organizational Behavior 2005, 213-233. Lawrence Erlbaum Associates Publishers, Mahwah, NJ. C.E. Hartel, W.J. Zerbe, N.M. Ashkanasy (Eds.).
-
(2005)
Emotions in Organizational Behavior
, pp. 213-233
-
-
Bono, J.E.1
Vey, M.A.2
-
9
-
-
79960572291
-
Cumulative psychological strain and future strain in naval personnel: is executive function the elephant in the room?
-
Bridger R.S., Brasher K., Dew A., Sparshott K. Cumulative psychological strain and future strain in naval personnel: is executive function the elephant in the room?. Ergonomics 2011, 54(7):597-608.
-
(2011)
Ergonomics
, vol.54
, Issue.7
, pp. 597-608
-
-
Bridger, R.S.1
Brasher, K.2
Dew, A.3
Sparshott, K.4
-
10
-
-
0024006481
-
Should negative affectivity remain an unmeasured variable in the study of job stress?
-
Brief A.P., Burke M.J., George J.M., Robinson B., Webster J. Should negative affectivity remain an unmeasured variable in the study of job stress?. J. Appl. Psychol. 1988, 73(2):193-198.
-
(1988)
J. Appl. Psychol.
, vol.73
, Issue.2
, pp. 193-198
-
-
Brief, A.P.1
Burke, M.J.2
George, J.M.3
Robinson, B.4
Webster, J.5
-
11
-
-
0019979289
-
The Cognitive Failures Questionnaire (CFQ) and its correlates
-
Broadbent D.E., Cooper P.F., FitzGerald P., Parker K.R. The Cognitive Failures Questionnaire (CFQ) and its correlates. Br. J. Clin. Psychol. 1982, 21(1):1-16.
-
(1982)
Br. J. Clin. Psychol.
, vol.21
, Issue.1
, pp. 1-16
-
-
Broadbent, D.E.1
Cooper, P.F.2
FitzGerald, P.3
Parker, K.R.4
-
12
-
-
85047690351
-
Testing a conservation of resources model of the dynamics of emotional labour
-
Brotheridge C.M., Lee R.T. Testing a conservation of resources model of the dynamics of emotional labour. J. Occup. Health Psychol. 2002, 7(1):57-67.
-
(2002)
J. Occup. Health Psychol.
, vol.7
, Issue.1
, pp. 57-67
-
-
Brotheridge, C.M.1
Lee, R.T.2
-
13
-
-
2942561023
-
Development and validation of the emotional labour scale
-
Brotheridge C.M., Lee R.T. Development and validation of the emotional labour scale. J. Occup. Org. Psychol. 2003, 76(3):365-379.
-
(2003)
J. Occup. Org. Psychol.
, vol.76
, Issue.3
, pp. 365-379
-
-
Brotheridge, C.M.1
Lee, R.T.2
-
14
-
-
70449084897
-
Emotional intelligence and nursing: an integrative literature review
-
Bulmer Smith K., Profetto-McGrath J., Cummings G.G. Emotional intelligence and nursing: an integrative literature review. Int. J. Nurs. Stud. 2009, 46(12):1624-1636.
-
(2009)
Int. J. Nurs. Stud.
, vol.46
, Issue.12
, pp. 1624-1636
-
-
Bulmer Smith, K.1
Profetto-McGrath, J.2
Cummings, G.G.3
-
15
-
-
0027619198
-
The role of negative affectivity in understanding relations between self-reports of stressors and strains: a comment on the applied psychology literature
-
Burke M.J., Brief A.P., George J.M. The role of negative affectivity in understanding relations between self-reports of stressors and strains: a comment on the applied psychology literature. J. Appl. Psychol. 1993, 78(3):402-412.
-
(1993)
J. Appl. Psychol.
, vol.78
, Issue.3
, pp. 402-412
-
-
Burke, M.J.1
Brief, A.P.2
George, J.M.3
-
16
-
-
76449101132
-
A predictive study of emotional labor and turnover
-
Chau S.L., Dahling J.J., Levy P.E., Diefendorff J.M. A predictive study of emotional labor and turnover. J. Org. Behav. 2009, 30(8):1151-1163.
-
(2009)
J. Org. Behav.
, vol.30
, Issue.8
, pp. 1151-1163
-
-
Chau, S.L.1
Dahling, J.J.2
Levy, P.E.3
Diefendorff, J.M.4
-
17
-
-
33947529521
-
The influence of emotional dissonance and resources at work on job burnout among Chinese human service employees
-
Cheung F.-Y., Tang C.S. The influence of emotional dissonance and resources at work on job burnout among Chinese human service employees. Int. J. Stress Manag. 2007, 14(1):72-87.
-
(2007)
Int. J. Stress Manag.
, vol.14
, Issue.1
, pp. 72-87
-
-
Cheung, F.-Y.1
Tang, C.S.2
-
18
-
-
84861226029
-
Predicting nurses' well-being from job demands and resources: a cross-sectional study of emotional labour
-
Chou H.Y., Hecker R., Martin A. Predicting nurses' well-being from job demands and resources: a cross-sectional study of emotional labour. J. Nurs. Manag. 2012, 20(4):502-511.
-
(2012)
J. Nurs. Manag.
, vol.20
, Issue.4
, pp. 502-511
-
-
Chou, H.Y.1
Hecker, R.2
Martin, A.3
-
19
-
-
0002827965
-
Psychology of employee lateness, absence, and turnover: a methodological critique and an empirical study
-
Clegg C.W. Psychology of employee lateness, absence, and turnover: a methodological critique and an empirical study. J. Appl. Psychol. 1983, 68(1):88-101.
-
(1983)
J. Appl. Psychol.
, vol.68
, Issue.1
, pp. 88-101
-
-
Clegg, C.W.1
-
20
-
-
50249156527
-
Emotional job demands and the role of matching job resources: a cross-sectional survey study among health care workers
-
de Jonge J., Le Blanc P.M., Peeters M.C.W., Noordam H. Emotional job demands and the role of matching job resources: a cross-sectional survey study among health care workers. Int. J. Nurs. Stud. 2008, 45(10):1460-1469.
-
(2008)
Int. J. Nurs. Stud.
, vol.45
, Issue.10
, pp. 1460-1469
-
-
de Jonge, J.1
Le Blanc, P.M.2
Peeters, M.C.W.3
Noordam, H.4
-
21
-
-
23244431808
-
Exploring the relationship between a multidimensional and multifaceted burnout concept and self-rated performance
-
Demerouti E., Verbeke W.J.M.I., Bakker A.B. Exploring the relationship between a multidimensional and multifaceted burnout concept and self-rated performance. J. Manag. 2005, 31(2):186-209.
-
(2005)
J. Manag.
, vol.31
, Issue.2
, pp. 186-209
-
-
Demerouti, E.1
Verbeke, W.J.M.I.2
Bakker, A.B.3
-
22
-
-
79954470237
-
Emotional display rules as work unit norms: a multilevel analysis of emotional labor among nurses
-
Diefendorff J.M., Erickson R.J., Grandey A.A., Dahling J.J. Emotional display rules as work unit norms: a multilevel analysis of emotional labor among nurses. J. Occup. Health Psychol. 2011, 16(2):170-186.
-
(2011)
J. Occup. Health Psychol.
, vol.16
, Issue.2
, pp. 170-186
-
-
Diefendorff, J.M.1
Erickson, R.J.2
Grandey, A.A.3
Dahling, J.J.4
-
23
-
-
0034164083
-
Action-state orientation: construct validity of a revised measure and its relationship to work-related variables
-
Diefendorff J.M., Hall R.J., Lord R.G., Strean M.L. Action-state orientation: construct validity of a revised measure and its relationship to work-related variables. J. Appl. Psychol. 2000, 85(2):250-263.
-
(2000)
J. Appl. Psychol.
, vol.85
, Issue.2
, pp. 250-263
-
-
Diefendorff, J.M.1
Hall, R.J.2
Lord, R.G.3
Strean, M.L.4
-
24
-
-
84877254619
-
Burnout and impaired cognitive functioning: the role of executive control in the performance of cognitive tasks
-
Diestel S., Cosmar M., Schmidt K.-H. Burnout and impaired cognitive functioning: the role of executive control in the performance of cognitive tasks. Work Stress 2013, 27(2):164-180.
-
(2013)
Work Stress
, vol.27
, Issue.2
, pp. 164-180
-
-
Diestel, S.1
Cosmar, M.2
Schmidt, K.-H.3
-
25
-
-
77955328023
-
Direct and interaction effects among the dimensions of the Maslach Burnout Inventory: results from two German longitudinal samples
-
Diestel S., Schmidt K.-H. Direct and interaction effects among the dimensions of the Maslach Burnout Inventory: results from two German longitudinal samples. Int. J. Stress Manag. 2010, 17(2):159-180.
-
(2010)
Int. J. Stress Manag.
, vol.17
, Issue.2
, pp. 159-180
-
-
Diestel, S.1
Schmidt, K.-H.2
-
26
-
-
0028604514
-
Health complaints, social comparisons, and absenteeism
-
Geurts S.A., Buunk B.P., Schaufeli W.B. Health complaints, social comparisons, and absenteeism. Work Stress 1994, 8(3):220-234.
-
(1994)
Work Stress
, vol.8
, Issue.3
, pp. 220-234
-
-
Geurts, S.A.1
Buunk, B.P.2
Schaufeli, W.B.3
-
27
-
-
33747724002
-
Reducing the negative effects of emotion work in service occupations: emotional competence as a psychological resource
-
Giardini A., Frese M. Reducing the negative effects of emotion work in service occupations: emotional competence as a psychological resource. J. Occup. Health Psychol. 2006, 11(1):63-75.
-
(2006)
J. Occup. Health Psychol.
, vol.11
, Issue.1
, pp. 63-75
-
-
Giardini, A.1
Frese, M.2
-
28
-
-
77949891663
-
A longitudinal study of coping and gender in a female-dominated occupation: predicting teachers' burnout
-
González-Morales M.G., Rodríguez I., Peiró J.M. A longitudinal study of coping and gender in a female-dominated occupation: predicting teachers' burnout. J. Occup. Health Psychol. 2010, 15(1):29-44.
-
(2010)
J. Occup. Health Psychol.
, vol.15
, Issue.1
, pp. 29-44
-
-
González-Morales, M.G.1
Rodríguez, I.2
Peiró, J.M.3
-
29
-
-
80051785111
-
Relationships between emotional labor, job performance, and turnover
-
Goodwin R.E., Groth M., Frenkel S.J. Relationships between emotional labor, job performance, and turnover. J. Vocat. Behav. 2011, 79(2):538-548.
-
(2011)
J. Vocat. Behav.
, vol.79
, Issue.2
, pp. 538-548
-
-
Goodwin, R.E.1
Groth, M.2
Frenkel, S.J.3
-
30
-
-
0033631637
-
Emotion regulation in the workplace: a new way to conceptualize emotional labour
-
Grandey A.A. Emotion regulation in the workplace: a new way to conceptualize emotional labour. J. Occup. Health Psychol. 2000, 5(1):95-110.
-
(2000)
J. Occup. Health Psychol.
, vol.5
, Issue.1
, pp. 95-110
-
-
Grandey, A.A.1
-
31
-
-
0037296863
-
When the show must go on: surface acting and deep acting as determinants of emotional exhaustion and peer-rated service delivery
-
Grandey A.A. When the show must go on: surface acting and deep acting as determinants of emotional exhaustion and peer-rated service delivery. Acad. Manage. J. 2003, 46(1):86-96.
-
(2003)
Acad. Manage. J.
, vol.46
, Issue.1
, pp. 86-96
-
-
Grandey, A.A.1
-
32
-
-
0001376349
-
The emerging field of emotion regulation: an integrative review
-
Gross J.J. The emerging field of emotion regulation: an integrative review. Rev. Gen. Psychol. 1998, 2(3):271-299.
-
(1998)
Rev. Gen. Psychol.
, vol.2
, Issue.3
, pp. 271-299
-
-
Gross, J.J.1
-
33
-
-
0031058307
-
Hiding feelings: the acute effects of inhibiting negative and positive emotion
-
Gross J.J., Levenson R.W. Hiding feelings: the acute effects of inhibiting negative and positive emotion. J. Abnorm. Psychol. 1997, 106(1):95-103.
-
(1997)
J. Abnorm. Psychol.
, vol.106
, Issue.1
, pp. 95-103
-
-
Gross, J.J.1
Levenson, R.W.2
-
34
-
-
77954162124
-
Ego depletion and the strength model of self-control
-
Hagger M.S., Wood C., Stiff C., Chatzisarantis N.L.D. Ego depletion and the strength model of self-control. Psychol. Bull. 2010, 136(4):495-525.
-
(2010)
Psychol. Bull.
, vol.136
, Issue.4
, pp. 495-525
-
-
Hagger, M.S.1
Wood, C.2
Stiff, C.3
Chatzisarantis, N.L.D.4
-
35
-
-
33746353373
-
Are all smiles created equal? How emotional contagion and emotional labour affect service relationships
-
Hennig-Thurau T., Groth M., Paul M., Gremler D.D. Are all smiles created equal? How emotional contagion and emotional labour affect service relationships. J. Market. 2006, 70(3):58-73.
-
(2006)
J. Market.
, vol.70
, Issue.3
, pp. 58-73
-
-
Hennig-Thurau, T.1
Groth, M.2
Paul, M.3
Gremler, D.D.4
-
36
-
-
33750615852
-
The role of self-efficacy in performing emotion work
-
Heuven E., Bakker A.B., Schaufeli W.B., Huisman N. The role of self-efficacy in performing emotion work. J. Vocat. Behav. 2006, 69(2):222-235.
-
(2006)
J. Vocat. Behav.
, vol.69
, Issue.2
, pp. 222-235
-
-
Heuven, E.1
Bakker, A.B.2
Schaufeli, W.B.3
Huisman, N.4
-
37
-
-
0024632747
-
Conservation of resources: a new attempt at conceptualizing stress
-
Hobfoll S.E. Conservation of resources: a new attempt at conceptualizing stress. Am. Psychol. 1989, 44(3):513-524.
-
(1989)
Am. Psychol.
, vol.44
, Issue.3
, pp. 513-524
-
-
Hobfoll, S.E.1
-
38
-
-
0344784950
-
Social and psychological resources and adaptation
-
Hobfoll S.E. Social and psychological resources and adaptation. Rev. Gen. Psychol. 2002, 6(4):307-324.
-
(2002)
Rev. Gen. Psychol.
, vol.6
, Issue.4
, pp. 307-324
-
-
Hobfoll, S.E.1
-
39
-
-
0004261338
-
-
University of California Press, Berkeley, CA
-
Hochschild A. The Managed Heart 1983, University of California Press, Berkeley, CA.
-
(1983)
The Managed Heart
-
-
Hochschild, A.1
-
40
-
-
78549237705
-
Emotional labour, well-being and performance
-
Oxford University Press, Oxford, England, C.L. Cooper, S. Cartwright (Eds.)
-
Holman D., Martínez-Iñigo D., Totterdell P. Emotional labour, well-being and performance. The Oxford Handbook of Organizational Well-being 2008, 331-355. Oxford University Press, Oxford, England. C.L. Cooper, S. Cartwright (Eds.).
-
(2008)
The Oxford Handbook of Organizational Well-being
, pp. 331-355
-
-
Holman, D.1
Martínez-Iñigo, D.2
Totterdell, P.3
-
41
-
-
78549233327
-
Emotional labour, strain, and performance: testing reciprocal relationship in a longitudinal panel study
-
Hülsheger U.R., Lang J.W.B., Maier G.W. Emotional labour, strain, and performance: testing reciprocal relationship in a longitudinal panel study. J. Occup. Health Psychol. 2010, 15(4):505-521.
-
(2010)
J. Occup. Health Psychol.
, vol.15
, Issue.4
, pp. 505-521
-
-
Hülsheger, U.R.1
Lang, J.W.B.2
Maier, G.W.3
-
42
-
-
79960365703
-
On the costs and benefits of emotional labour: a meta-analysis of three decades of research
-
Hülsheger U.R., Schewe A.F. On the costs and benefits of emotional labour: a meta-analysis of three decades of research. J. Occup. Health Psychol. 2011, 16(3):361-389.
-
(2011)
J. Occup. Health Psychol.
, vol.16
, Issue.3
, pp. 361-389
-
-
Hülsheger, U.R.1
Schewe, A.F.2
-
43
-
-
34250802105
-
Emotional labour: just another buzz word?
-
Hunter B., Smith P. Emotional labour: just another buzz word?. Int. J. Nurs. Stud. 2007, 44(6):589-861.
-
(2007)
Int. J. Nurs. Stud.
, vol.44
, Issue.6
, pp. 589-861
-
-
Hunter, B.1
Smith, P.2
-
44
-
-
0023372994
-
Control theory interpretation of psychological mechanisms of depression: comparison and integration of several theories
-
Hyland M.E. Control theory interpretation of psychological mechanisms of depression: comparison and integration of several theories. Psychol. Bull. 1987, 102(1):109-121.
-
(1987)
Psychol. Bull.
, vol.102
, Issue.1
, pp. 109-121
-
-
Hyland, M.E.1
-
45
-
-
84866054916
-
What is ego depletion? Toward a mechanistic revision of the resource model of self-control
-
Inzlicht M., Schmeichel B.J. What is ego depletion? Toward a mechanistic revision of the resource model of self-control. Perspect. Psychol. Sci. 2012, 7(5):450-463.
-
(2012)
Perspect. Psychol. Sci.
, vol.7
, Issue.5
, pp. 450-463
-
-
Inzlicht, M.1
Schmeichel, B.J.2
-
46
-
-
59549104088
-
Is emotional labour more difficult for some than for others? A multilevel, experience-sampling study
-
Judge T.A., Woolf E.F., Hurst C. Is emotional labour more difficult for some than for others? A multilevel, experience-sampling study. Pers. Psychol. 2009, 62(1):57-88.
-
(2009)
Pers. Psychol.
, vol.62
, Issue.1
, pp. 57-88
-
-
Judge, T.A.1
Woolf, E.F.2
Hurst, C.3
-
47
-
-
80053614728
-
Attendance dynamics at work: the antecedents and correlates of presenteeism, absenteeism, and productivity loss
-
Johns G. Attendance dynamics at work: the antecedents and correlates of presenteeism, absenteeism, and productivity loss. J. Occup. Health Psychol. 2011, 16(4):483-500.
-
(2011)
J. Occup. Health Psychol.
, vol.16
, Issue.4
, pp. 483-500
-
-
Johns, G.1
-
48
-
-
0009867038
-
Studies with a German version of the positive and negative affectivity scales
-
Krohne H.W., Egloff B., Kohlmann C.W., Tausch A. Untersuchungen mit einer deutschen Version der Positive and Negative Affect Schedule (PANAS). Diagnostica 1996, 42(2):139-156.
-
(1996)
Diagnostica
, vol.42
, Issue.2
, pp. 139-156
-
-
Krohne, H.W.1
Egloff, B.2
Kohlmann, C.W.3
Tausch, A.4
-
49
-
-
0031543183
-
Further evidence on dimensionality and correlates of the Cognitive Failures Questionnaire
-
Larson G.E., Alderton D.L., Neideffer M., Underhill E. Further evidence on dimensionality and correlates of the Cognitive Failures Questionnaire. Br. J. Psychol. 1997, 88(1):29-38.
-
(1997)
Br. J. Psychol.
, vol.88
, Issue.1
, pp. 29-38
-
-
Larson, G.E.1
Alderton, D.L.2
Neideffer, M.3
Underhill, E.4
-
50
-
-
0001378820
-
To parcel or not to parcel: exploring the question, weighting the merits
-
Little T.D., Cunningham W.A., Shahar G., Widaman K.F. To parcel or not to parcel: exploring the question, weighting the merits. Struct. Eq. Model. 2002, 9:151-173.
-
(2002)
Struct. Eq. Model.
, vol.9
, pp. 151-173
-
-
Little, T.D.1
Cunningham, W.A.2
Shahar, G.3
Widaman, K.F.4
-
51
-
-
23944483194
-
A health-care model of emotional labour
-
Mann S. A health-care model of emotional labour. J. Health Org. Manag. 2005, 19(4/5):304-317.
-
(2005)
J. Health Org. Manag.
, vol.19
, Issue.4-5
, pp. 304-317
-
-
Mann, S.1
-
52
-
-
33947699849
-
Emotional labour and emotional exhaustion: interpersonal and intrapersonal mechanisms
-
Martínez-Iñigo D., Totterdell P., Alcover C.M., Holman D. Emotional labour and emotional exhaustion: interpersonal and intrapersonal mechanisms. Work Stress 2007, 21(1):30-47.
-
(2007)
Work Stress
, vol.21
, Issue.1
, pp. 30-47
-
-
Martínez-Iñigo, D.1
Totterdell, P.2
Alcover, C.M.3
Holman, D.4
-
53
-
-
0001227074
-
Burnout in organizational settings
-
Sage, Beverly Hills, CA, S. Oskamp (Ed.)
-
Maslach C., Jackson S.E. Burnout in organizational settings. Applied Social Psychology Annual 1984, 133-153. Sage, Beverly Hills, CA. S. Oskamp (Ed.).
-
(1984)
Applied Social Psychology Annual
, pp. 133-153
-
-
Maslach, C.1
Jackson, S.E.2
-
55
-
-
58449113553
-
Conducting the train of thought: working memory capacity, goal neglect, and mind wandering in an executive-control task
-
McVay J.C., Kane M.J. Conducting the train of thought: working memory capacity, goal neglect, and mind wandering in an executive-control task. J. Exp. Psychol. Learn. Memory Cogn. 2009, 35(1):196-204.
-
(2009)
J. Exp. Psychol. Learn. Memory Cogn.
, vol.35
, Issue.1
, pp. 196-204
-
-
McVay, J.C.1
Kane, M.J.2
-
56
-
-
85118873939
-
Moving emotional labour beyond surface and deep acting: a discordance-congruence perspective
-
Mesmer-Magnus J.R., DeChurch L.A., Wax A. Moving emotional labour beyond surface and deep acting: a discordance-congruence perspective. Org. Psychol. Rev. 2012, 2(1):6-53.
-
(2012)
Org. Psychol. Rev.
, vol.2
, Issue.1
, pp. 6-53
-
-
Mesmer-Magnus, J.R.1
DeChurch, L.A.2
Wax, A.3
-
57
-
-
0034154647
-
Self-regulation and depletion of limited resources: does self-control resemble a muscle?
-
Muraven M., Baumeister R.F. Self-regulation and depletion of limited resources: does self-control resemble a muscle?. Psychol. Bull. 2000, 126(2):247-259.
-
(2000)
Psychol. Bull.
, vol.126
, Issue.2
, pp. 247-259
-
-
Muraven, M.1
Baumeister, R.F.2
-
58
-
-
84961979517
-
When the going gets tough, the tough keep working: impact of emotional labor on absenteeism
-
(in press)
-
Nguyen H., Groth M., Johnson A. When the going gets tough, the tough keep working: impact of emotional labor on absenteeism. J. Manag. 2014, (in press).
-
(2014)
J. Manag.
-
-
Nguyen, H.1
Groth, M.2
Johnson, A.3
-
59
-
-
17444363014
-
Academic examination stress impairs self-control
-
Oaten M., Cheng K. Academic examination stress impairs self-control. J. Soc. Clin. Psychol. 2005, 24(2):254-279.
-
(2005)
J. Soc. Clin. Psychol.
, vol.24
, Issue.2
, pp. 254-279
-
-
Oaten, M.1
Cheng, K.2
-
60
-
-
33751503514
-
Longitudinal gains in self-regulation from regular physical exercise
-
Oaten M., Cheng K. Longitudinal gains in self-regulation from regular physical exercise. Br. J. Health Psychol. 2006, 11(4):717-733.
-
(2006)
Br. J. Health Psychol.
, vol.11
, Issue.4
, pp. 717-733
-
-
Oaten, M.1
Cheng, K.2
-
61
-
-
78549281749
-
Longitudinal effects of emotional labour on emotional exhaustion and dedication of teachers
-
Philipp A., Schüpbach H. Longitudinal effects of emotional labour on emotional exhaustion and dedication of teachers. J. Occup. Health Psychol. 2010, 15(4):494-504.
-
(2010)
J. Occup. Health Psychol.
, vol.15
, Issue.4
, pp. 494-504
-
-
Philipp, A.1
Schüpbach, H.2
-
62
-
-
84860683706
-
The influence of emotional labour and emotional work on the occupational health and wellbeing of South Australian hospital nurses
-
Pisaniello S.L., Winefield H.R., Delfabbro P.H. The influence of emotional labour and emotional work on the occupational health and wellbeing of South Australian hospital nurses. J. Vocat. Behav. 2012, 80(3):579-591.
-
(2012)
J. Vocat. Behav.
, vol.80
, Issue.3
, pp. 579-591
-
-
Pisaniello, S.L.1
Winefield, H.R.2
Delfabbro, P.H.3
-
63
-
-
0141907688
-
Common method biases in behavioral research: a critical review of the literature and recommended remedies
-
Podsakoff P.M., MacKenzie S.B., Podsakoff N.P., Lee J.Y. Common method biases in behavioral research: a critical review of the literature and recommended remedies. J. Appl. Psychol. 2003, 88(5):879-903.
-
(2003)
J. Appl. Psychol.
, vol.88
, Issue.5
, pp. 879-903
-
-
Podsakoff, P.M.1
MacKenzie, S.B.2
Podsakoff, N.P.3
Lee, J.Y.4
-
64
-
-
0003161461
-
Event-sampling and other methods for studying everyday experience
-
Cambridge University Press, Cambridge, H.T. Reis, C.M. Judd (Eds.)
-
Reis H.T., Gable S.L. Event-sampling and other methods for studying everyday experience. Handbook of Research Methods in Social and Personality Psychology 2000, 190-222. Cambridge University Press, Cambridge. H.T. Reis, C.M. Judd (Eds.).
-
(2000)
Handbook of Research Methods in Social and Personality Psychology
, pp. 190-222
-
-
Reis, H.T.1
Gable, S.L.2
-
65
-
-
0033177551
-
Composure at any cost? The cognitive consequences of emotion suppression
-
Richards J.M., Gross J.J. Composure at any cost? The cognitive consequences of emotion suppression. Pers. Soc. Psychol. Bull. 1999, 25(8):1033-1044.
-
(1999)
Pers. Soc. Psychol. Bull.
, vol.25
, Issue.8
, pp. 1033-1044
-
-
Richards, J.M.1
Gross, J.J.2
-
66
-
-
0034276606
-
Emotion regulation and memory: the cognitive costs of keeping one's cool
-
Richards J.M., Gross J.J. Emotion regulation and memory: the cognitive costs of keeping one's cool. J. Pers. Soc. Psychol. 2000, 79(3):410-424.
-
(2000)
J. Pers. Soc. Psychol.
, vol.79
, Issue.3
, pp. 410-424
-
-
Richards, J.M.1
Gross, J.J.2
-
67
-
-
33751578705
-
Physiological and cognitive effects of expressive dissonance
-
Robinson J.L., Demaree H.A. Physiological and cognitive effects of expressive dissonance. Brain Cogn. 2007, 63(1):70-78.
-
(2007)
Brain Cogn.
, vol.63
, Issue.1
, pp. 70-78
-
-
Robinson, J.L.1
Demaree, H.A.2
-
68
-
-
27144491052
-
Toward a four-dimensional model of burnout: a multigroup factor-analytic study including depersonalization and cynicism
-
Salanova M., Llorens S., García-Renedo M., Burriel R., Bresó E., Schaufeli W.B. Toward a four-dimensional model of burnout: a multigroup factor-analytic study including depersonalization and cynicism. Educ. Psychol. Measur. 2005, 65(5):807-819.
-
(2005)
Educ. Psychol. Measur.
, vol.65
, Issue.5
, pp. 807-819
-
-
Salanova, M.1
Llorens, S.2
García-Renedo, M.3
Burriel, R.4
Bresó, E.5
Schaufeli, W.B.6
-
69
-
-
2542553531
-
Evaluating the fit of structural equation models: tests of significance and descriptive goodness-of-fit measures
-
Schermelleh-Engel K., Moosbrugger H., Müller H. Evaluating the fit of structural equation models: tests of significance and descriptive goodness-of-fit measures. Methods Psychol. Res. Online 2003, 8(2):23-74.
-
(2003)
Methods Psychol. Res. Online
, vol.8
, Issue.2
, pp. 23-74
-
-
Schermelleh-Engel, K.1
Moosbrugger, H.2
Müller, H.3
-
70
-
-
34248579516
-
Attention control, memory updating, and emotion regulation temporarily
-
Schmeichel B.J. Attention control, memory updating, and emotion regulation temporarily. J. Exp. Psychol. Gen. 2007, 136(2):241-255.
-
(2007)
J. Exp. Psychol. Gen.
, vol.136
, Issue.2
, pp. 241-255
-
-
Schmeichel, B.J.1
-
71
-
-
57949112179
-
Working memory capacity and the self-regulation of emotional expression and experience
-
Schmeichel B.J., Volokhov R., Demaree H.A. Working memory capacity and the self-regulation of emotional expression and experience. J. Pers. Soc. Psychol. 2008, 95(6):1526-1540.
-
(2008)
J. Pers. Soc. Psychol.
, vol.95
, Issue.6
, pp. 1526-1540
-
-
Schmeichel, B.J.1
Volokhov, R.2
Demaree, H.A.3
-
72
-
-
34447132945
-
Self-control demands, cognitive control deficits, and burnout
-
Schmidt K.-H., Neubach B., Heuer H. Self-control demands, cognitive control deficits, and burnout. Work Stress 2007, 21(2):142-154.
-
(2007)
Work Stress
, vol.21
, Issue.2
, pp. 142-154
-
-
Schmidt, K.-H.1
Neubach, B.2
Heuer, H.3
-
73
-
-
0025982755
-
The nursing process: raising the profile of emotional care in nurse training
-
Smith P. The nursing process: raising the profile of emotional care in nurse training. J. Adv. Nurs. 1991, 16(1):74-81.
-
(1991)
J. Adv. Nurs.
, vol.16
, Issue.1
, pp. 74-81
-
-
Smith, P.1
-
74
-
-
30544443203
-
Establishing a causal chain: why experiments are often more effective than mediational analyses in examining psychological processes
-
Spencer S.J., Zanna M.P., Fong G.T. Establishing a causal chain: why experiments are often more effective than mediational analyses in examining psychological processes. J. Pers. Soc. Psychol. 2005, 89(6):845-851.
-
(2005)
J. Pers. Soc. Psychol.
, vol.89
, Issue.6
, pp. 845-851
-
-
Spencer, S.J.1
Zanna, M.P.2
Fong, G.T.3
-
75
-
-
0001123680
-
Reconsidering our dependent variables: a critique and empirical study
-
Staw B.M., Oldham G.R. Reconsidering our dependent variables: a critique and empirical study. Acad. Manage. J. 1978, 21(4):539-559.
-
(1978)
Acad. Manage. J.
, vol.21
, Issue.4
, pp. 539-559
-
-
Staw, B.M.1
Oldham, G.R.2
-
76
-
-
31944433304
-
Are there causal relationships between the dimensions of the Maslach Burnout Inventory? A review and two longitudinal tests
-
Taris T.W., Le Blanc P.M., Schaufeli W.B., Schreuers P.J.G. Are there causal relationships between the dimensions of the Maslach Burnout Inventory? A review and two longitudinal tests. Work Stress 2005, 19(3):238-255.
-
(2005)
Work Stress
, vol.19
, Issue.3
, pp. 238-255
-
-
Taris, T.W.1
Le Blanc, P.M.2
Schaufeli, W.B.3
Schreuers, P.J.G.4
-
77
-
-
0038476381
-
Emotion regulation in customer service roles: testing a model of emotional labour
-
Totterdell P., Holman D. Emotion regulation in customer service roles: testing a model of emotional labour. J. Occup. Health Psychol. 2003, 8(1):55-73.
-
(2003)
J. Occup. Health Psychol.
, vol.8
, Issue.1
, pp. 55-73
-
-
Totterdell, P.1
Holman, D.2
-
78
-
-
80053243155
-
Testing whether reduced cognitive performance in burnout can be reversed by a motivational intervention
-
van Dam A., Keijsers Ger P.J., Eling P.A.T.M., Becker E.S. Testing whether reduced cognitive performance in burnout can be reversed by a motivational intervention. Work Stress 2011, 25(3):257-271.
-
(2011)
Work Stress
, vol.25
, Issue.3
, pp. 257-271
-
-
van Dam, A.1
Keijsers Ger, P.J.2
Eling, P.A.T.M.3
Becker, E.S.4
-
79
-
-
3042550022
-
Confirmatory factor analysis of the cognitive failures questionnaire: evidence for dimensionality and construct validity
-
Wallace J.C. Confirmatory factor analysis of the cognitive failures questionnaire: evidence for dimensionality and construct validity. Pers. Individual Differ. 2004, 37(2):307-324.
-
(2004)
Pers. Individual Differ.
, vol.37
, Issue.2
, pp. 307-324
-
-
Wallace, J.C.1
-
80
-
-
0024023344
-
Development and validation of brief measures of positive and negative affect: the PANAS scales
-
Watson D.A., Clark L.A., Tellegen A. Development and validation of brief measures of positive and negative affect: the PANAS scales. J. Pers. Soc. Psychol. 1988, 54(6):1063-1070.
-
(1988)
J. Pers. Soc. Psychol.
, vol.54
, Issue.6
, pp. 1063-1070
-
-
Watson, D.A.1
Clark, L.A.2
Tellegen, A.3
|