Emotional intelligence and nursing: An integrative literature review

International Journal of Nursing Studies

Volumn 46, Issue 12, 2009, Pages 1624-1636

  Bulmer Smith, Karen ^a   Profetto McGrath, Joanne ^a   Cummings, Greta G ^a,b,c  

^a UNIVERSITY OF ALBERTA   (Canada)

^b CANADIAN INSTITUTES OF HEALTH RESEARCH   (Canada)

^c ALBERTA ENVIRONMENT AND PARKS   (Canada)

Author keywords

Critical thinking; Emotional intelligence; Emotions; Integrative review; Nursing

Indexed keywords

EMOTIONAL INTELLIGENCE; HUMAN; LEADERSHIP; NURSING; REVIEW;

EMOTIONAL INTELLIGENCE; HUMANS; LEADERSHIP; NURSING;

EID: 70449084897     PISSN: 00207489     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.ijnurstu.2009.05.024     Document Type: Review

References (108)

1. Akerjordet K., and Severinsson E. Emotional intelligence in mental health nurses talking about practice. International Journal of Mental Health Nursing 13 (2004) 164-170
2. Akerjordet K., and Severinsson E. Emotional intelligence: a review of the literature with specific focus on empirical and epistemological perspectives. Journal of Clinical Nursing 16 (2007) 1405-1416
3. American Psychological Association. APA Dictionary of Psychology (2007), Library of Congress Press, Washington
4. Ashkanasy N., and Daus C. Rumors of the death of emotional intelligence in organizational behavior are vastly exaggerated. Journal of Organizational Behavior 26 (2005) 441-452
5. Baggett M.M., and Baggett F.B. Move from management to high-level leadership. Nursing Management 36 (2005) 12
6. Bar-On R. The Bar-On model of emotional-social intelligence (ESI). Psicothema Special issue on emotional intelligence 17 (2005) 1-28
7. Bar-On, R., 2008. Bar-On model of emotional-social intelligence. Accessed January 31, 2008 from http://www.reuvenbaron.org.
8. Barrett L.F., and Salovey P. Introduction. In: Barrett L.F., and Salovey P. (Eds). The Wisdom in Feeling (2002), The Gilford Press, New York 1-8
9. Bellack J.P. Emotional intelligence: a missing ingredient?. Journal of Nursing Education 38 (1999) 3-4
10. Bellack J.P., Morjikian R., Barger S., Strachota E., Fitzmaurice J., Lee A., Kluzik T., Lynch E., Tsao J., and O'Neil E.H. Developing BSN leaders for the future: the Fuld Leadership Initiative for Nursing Education (LINE). Journal of Professional Nursing 17 1 (2001) 23-32
11. Benner P. From Novice to Expert (1984), Addison-Wesley Publishing, Menlo Park, CA
12. Bone D. Dilemmas of emotion work in nursing under market-driven health care. The International Journal of Public Sector Management 15 2 (2002) 140-150
13. Boyatzis R., and McKee A. Resonant Leadership (2005), Harvard Business School Press, Boston
14. Brewer J., and Cadman C. In my opinion. Emotional intelligence: Enhancing student effectiveness and patient outcomes. Nurse Educator 25 6 (2000) 264-266
15. Brunton M. Emotion in health care: the cost of caring. Journal of Health Organization & Management 19 (2005) 340-354
16. Cadman C., and Brewer J. Emotional intelligence: a vital prerequisite for recruitment in nursing. Journal of Nursing Management 9 6 (2001) 321-324
17. Carper B.A. Fundamental patterns of knowing. In: Reed P.G., Shearer N.C., and Nicoll L.H. (Eds). Perspectives on nursing theory (2004), Lippincott Williams & Wilkins, Philadelphia 221-228
18. Carson K.D., Carson P.P., Fontenot G., and Burdin J.J. Structured interview questions for selecting productie, emotionally mature, and helpful employees. The Health Care Manager 24 (2005) 209-215
19. Chabeli M.M. Higher order thinking skills competencies required by outcomes-based education from learners. Curationis 29 (2006) 78-86
20. Conn V.S., Isaramalai S.A., Rath S., Jantarakupt P., Wadhawan R., and Dash Y. Beyond MEDLINE for literature searches. Journal of Nursing Scholarship 35 (2003) 177-182
21. Consortium for Emotional Intelligence Research in Organizations, 2008. Accessed January 31, 2008 from http://www.eiconsortium.org/measures/measures.html.
22. Cooper H.M. Integrating Research: A Guide for Literature Reviews (1989), Sage Publications, Newbury Park, CA
23. Cox S. Emotional competence-the rest of the story. Nursing Management 33 (2002) 64-66
24. Cummings G.G. Investing relational energy: The hallmark of resonant leadership. Canadian Journal of Nursing Leadership 17 4 (2004) 76-87
25. Cummings G.G., Hayduk L., and Estabrooks C.A. Mitigating the impact of hospital restructuring on nurses: the responsibility of emotionally intelligent leadership. Nursing Research 54 (2005) 1-11
26. Davis C. Can you read the emotional radar?. Nursing Standard 20 (2005) 26-27
27. Daus C., and Ashkanasy N. The case for the ability-based model of emotional intelligence in organizational behavior. Journal of Organizational Behavior 26 (2005) 453-466
28. Edgar L., Herbert R., Lambert S., MacDonald J., Dubois S., and Latimer M. The joint venture model of knowledge utilization: A guide for change in nursing. Canadian Journal of Nursing Leadership 19 (2006) 41-55
29. Elder, L., 2007. Cognition and affect: Critical thinking and emotional intelligence. Accessed September 1, 2007 from http://www.criticalthinking.org/articles/ct-emotional-intelligence.cfm.
30. Emmerling, R.J., Goleman, D., 2003. Emotional intelligence: issues and common misunderstandings. Accessed May 31, 2007 from http://www.eiconsortium.org.
31. Emmerling R.J., and Goleman D. Leading with emotion. Leadership Excellence 22 (2005) 9-10
32. Estabrooks C.A., Chong H., Brigidear K., and Profetto-McGrath J. Profiling Canadian nurses' preferred knowledge sources for clinical practice. Canadian Journal of Nursing Research 37 (2005) 119-140
33. Estabrooks C.A., Rutakumwa W., O'Leary K.A., Profetto-McGrath J., Milner M., Levers M.J., et al. Sources of practice knowledge among nurses. Qualitative Health Research 15 (2005) 460-476
34. Estabrooks C.A. Will evidence-based nursing practice make practice perfect?. Canadian Journal of Nursing Research 30 (1998) 273-294
35. Evans D., and Allen H. Emotional intelligence: its role in training. Nursing Times 98 27 (2002) 41-42
36. Facione N.C., and Facione P.A. Externalizing the critical thinking in knowledge development and clinical judgment. Nursing Outlook 44 (1996) 129-136
37. Facione, P., 2007. Critical thinking: What it is and why it counts. Accessed online September 8, 2007 from http://www.insightassessment.com.
38. Faugier J., and Woolnough H. National nursing leadership programme. Mental Health Practice 6 (2002) 28-33
39. Ferlie E., Fitzgerald L., Wood M., and Hawkins C. The non-spread of innovations: the mediating role of professionals. Academy of Management Journal 48 (2005) 117-134
40. Fineman S. Appropriating and organizing emotion. Emotion in organizations. 2nd ed. (2000), Sage, London pp. 101-114
41. Freshwater D. Emotional intelligence: developing emotionally literate training in mental health. Mental Health Practice 8 (2004) 12-15
42. Freshwater D., and Stickley T. The heart of the art: emotional intelligence in nurse education. Nursing Inquiry 11 (2004) 91-98
43. Fuimano J. Raise your emotional intelligence. Nursing Management 35 (2004) 10-12
44. Furnham A. Explaining the popularity of emotional intelligence. In: Murphy K.R. (Ed). A Critique of Emotional Intelligence (2006), Lawrence Erlbaum Associates, NJ 141-160
45. George J.M. Emotions and leadership: the role of emotional intelligence. Human Relations 53 8 (2000) 1027-1055
46. Gertis L., Derken J.J.L., and Verbruggen B. Emotional intelligence and adaptive success of nurses caring for people with mental retardation and severe behavior problems. American Association on Mental Retardation 42 (2004) 106-121
47. Goleman D. Emotional intelligence (1995), Bantam Books, New York
48. Goleman D. Working with Emotional Intelligence (1998), Bantam Books, New York
49. Goleman D. Emotional Intelligence (2005), Bantam Books, New York
50. Goleman D. Social Intelligence (2006), Bantam Books, New York
51. Goleman D., Boyatzis R., and McKee A. Primal Leadership (2002), Harvard Business School Press, Boston
52. Gooch S. Emotionally smart. Nursing Standard 20 (2006) 20-22
53. Hambleton J.M. Fostering a culture of respect using emotional intelligence. Pennsylvania Nurse 61 (2006) 14
54. Harvey G., Loftus-Hills A., Rycroft-Malone J., Titchen A., Kitson A., McCormack B., et al. Getting evidence into practice: the role and function of facilitation. Journal of Advanced Nursing 37 (2002) 577-588
55. Herbert R., and Edgar L. Innovation in leadership, emotional intelligence: a primal dimension of nursing leadership?. Canadian Journal of Nursing Leadership 17 (2004) 56-63
56. Jordan P.J., Ashton-James C.E., and Ashkanasy N.M. Evaluating the claims: emotional intelligence in the workplace. In: Murphy K.R. (Ed). A Critique of Emotional Intelligence (2006), Lawrence Erlbaum Associates, Mahwah, NJ 189-210
57. Kerfoot K. The emotional side of leadership: the nurse manager's challenge. Nursing Economics 14 (1996) 59-61
58. Kirkevold M. Integrative nursing research-an important strategy to further the development of nursing science and nursing practice. Journal of Advanced Nursing 25 (1997) 977-984
59. Kitson A. The relevance of scholarship for nursing research and practice. Journal of Advanced Nursing 29 (1999) 773-775
60. Kooker B.M., Shoultz J., and Codier E.E. Identifying emotional intelligence in professional nursing practice. Journal of Professional Nursing 23 (2007) 30-36
61. MacCulloch T. Commentary. Emotional competence in professional communication. Journal of Psychiatric & Mental Health Nursing 6 (1999) 153-159
62. Mann S. A health-care model of emotional labour. Journal of Organization and Management 19 (2005) 304-317
63. Mark A. Organizing emotions in health care. Journal of Health Organization and Management 19 (2005) 277-289
64. Matthews G., Emo A.K., Roberts R.D., and Zeidner M. What is this thing called emotional intelligence?. In: Murphy K.R. (Ed). A Critique of Emotional Intelligence (2006), Lawrence Erlbaum Associates, Mahwah, NJ 3-36
65. Matthews G., Zeidner M., and Roberts R.D. Emotional Intelligence: Science & Myth (2002), The MIT Press, Cambridge, MA
66. Mayer J.D., and Salovey P. The intelligence of emotional intelligence. Intelligence 17 (1993) 433-442
67. Mayer J.D., and Salovey P. What is emotional intelligence?. In: Salovey P., and Sluyter D.J. (Eds). What is Emotional Intelligence? (1997), Basic Books, New York 4
68. Mayer J.D., Salovey P., and Caruso D. Models of emotional intelligence. In: Sternberg R. (Ed). Handbook of Intelligence (2000), Cambridge University Press, Cambridge, UK 396-420
69. Mayer J.D., Salovey P., and Caruso D. Emotional intelligence, theory, findings and implications. Psychological Inquiry 15 (2004) 197-215
70. McCormack B., Kitson A., Harvey G., Rycroft-Malone J., Titchen A., and Seers K. Getting evidence into practice: the meaning of 'context'. Journal of Advanced Nursing 38 (2002) 94-104
71. McKinnon J. Feeling and knowing: neural scientific perspectives on intuitive practice. Nursing Standard 20 (2005) 41-46
72. McQueen A.C.H. Emotional intelligence in nursing work. Journal of Advanced Nursing 47 (2004) 101-108
73. Montes-Berges B., and Augusto J.M. Exploring the relationship between perceived emotional intelligence, coping, social support and mental health in nursing students. Journal of Psychiatric and Mental Health Nursing 14 (2007) 163-171
74. Moss M.T. The Emotionally Intelligent Nurse Leader (2005), Jossey Bass, San Francisco, CA
75. Muller-Smith P. Yet another workplace crisis. Journal of PeriAnesthesia Nursing 14 (1999) 217-220
76. Murphy K.R. Four conclusions about emotional intelligence. In: Murphy K.R. (Ed). A Critique of Emotional Intelligence (2006), Lawrence Erlbaum Associates, Mahwah, NJ 345-354
77. Murphy K.R., and Sideman L. The two emotional intelligences. In: Murphy K.R. (Ed). A Critique of Emotional Intelligence (2006), Lawrence Erlbaum Associates, Mahwah, NJ 37-58
78. Murphy K.R., and Sideman L. The fadification of emotional intelligence. In: Murphy K.R. (Ed). A Critique of Emotional Intelligence (2006), Lawrence Erlbaum Associates, Mahwah, NJ 283-300
79. Nussbaum M.D. Introduction. In: Nussbaum M.G. (Ed). Upheavals of Thought (2002), Cambridge University Press, Cambridge, UK 1-16
80. Obholzer A. The impact of setting and agency. Journal of Health Organization & Management 19 (2005) 297-303
81. Patel V.L., Arocha J.F., and Abelson J. Expertise and tacit knowledge in medicine. In: Sternberg R.J., and Horvath J.A. (Eds). Tacit Knowledge in Professional Practice (1999), Lawrence Erlbaum Associates, Mahwah, NJ 75-99 (Notes: Filed in RU: Non Nursing Non Studies)
82. Pedersen C.A., Schneider P.J., and Scheckelhoff D.J. ASHP national survey of pharmacy practice in hospital settings: Dispensing and administration-2002. American Journal of Health-System Pharmacy 60 (2003) 52-68
83. Piper L.E. Passion in today's health care leaders. Health Care Manager 24 (2005) 44-47
84. Profetto-McGrath J., Bulmer-Smith K., Hugo K., Taylor M., and El-Hajj H. Clinical nurse specialists' use of evidence in practice: a pilot study. Worldviews on Evidence-Based Nursing 4 (2007) 86-96
85. Reeves A. Emotional intelligence: recognizing and regulating emotions. AAOHN Journal 53 (2005) 172-176
86. Registered Nurses Association of Ontario, 2008. Healthy Work Environments Best Practice Guidelines. Accessed online April 10, 2008 from www.rnao.org.
87. Rochester S., Kilstoff K., and Scott G. Learning from success: improving undergraduate education through understanding the capabilities of successful nurse graduates. Nurse Education Today 25 (2005) 181-188
88. Rowe D. The meaning of emotion. Journal of Health Organization & Management 19 (2005) 290-296
89. Rycroft-Malone J., Kitson A., Harvey G., McCormack B., Seers K., Titchen A., et al. Ingredients for change: revisiting a conceptual framework. Quality & Safety in Health Care 11 (2002) 174-180
90. Rycroft-Malone J., Seers K., Titchen A., Harvey G., Kitson A., and McCormack B. What counts as evidence in evidence-based practice?. Journal of Advanced Nursing 47 (2004) 81-90
91. Salovey P. Epilogue: the agenda for future research. In: Druskat V.U., Sala F., and Mount G. (Eds). Linking Emotional Intelligence and Performance at Work (2006), Lawrence Erlbaum Associates, Mahwah, NJ 267-272
92. Salovey P., and Mayer J.D. Emotional intelligence. Imagination, Cognition and Personality 9 3 (1990) 185-211
93. Scott-Findlay S., and Estabrooks C. Mapping the organizational culture research in nursing: a literature review. Journal of Advanced Nursing 56 (2006) 498-513
94. Senge P.M. Currency (1994), Doubleday, New York
95. Shamian-Ellen M., and Leatt P. Emotional Intelligence: how well do we know ourselves and how we relate to others?. Hospital Quarterly 6 (2002) 36-41
96. Snow J.L. Looking beyond nursing for clues to effective leadership. Journal of Nursing Administration 31 9 (2001) 440-443
97. Spector P.E., and Johnson H.M. Improving the definition. Measurement and application of emotional intelligence. In: Murphy K.R. (Ed). A Critique of Emotional Intelligence (2006), Lawrence Erlbaum Associates Inc, Mahwah, N.J 325-344
98. Stichler J.F. Emotional intelligence. A critical leadership quality for the nurse executive. AWHONN Lifelines 10 (2006) 422-425
99. Strickland D. Emotional intelligence: The most potent factor in the success equation. Journal of Nursing Administration 30 3 (2000) 112-117
100. Sutton R.I., and Staw B.M. What theory is not. Administrative Science Quarterly 40 (1995) 371-384
101. Vitello-Cicciu J.M. Exploring emotional intelligence: implications for nursing leaders. Journal of Nursing Administration 32 4 (2002) 203-210
102. Vitello-Cicciu J.M. Innovative leadership through emotional intelligence. Nursing Management 34 10 (2003) 28-32
103. Waddington K., and Fletcher C. Gossip and emotion in nursing and health-care organizations. Journal of Health Organization & Management 19 (2005) 378-394
104. Wasyiko Y., and Stickley T. Theatre and pedagogy: using drama in mental health nurse education. Nurse Education Today 23 (2003) 443-448
105. Whittemore R. Combining evidence in nursing research: methods and implications. Nursing Research 54 (2005) 56-62
106. Whittemore R., and Knafl K. The integrative review: updated methodology. Journal of Advanced Nursing 52 (2005) 546-553
107. Willard S. Relationship of emotional intelligence and adherence to combination antiretroviral medications by individuals living with HIV disease. Journal of the Association of Nurses in AIDS Care 17 (2006) 16-26
108. Wong C.A., and Cummings G.G. The relationship between nursing leadership and patient outcomes: a systematic review. Journal of Nursing Management 15 (2007) 508-521