Exploring perceived service quality, perceived value, and repurchase intention in higher education using structural equation modelling

Total Quality Management and Business Excellence

Volumn 25, Issue 1-2, 2014, Pages 141-157

  Dlačić, Jasmina ^a   Arslanagić, Maja ^b   Kadić Maglajlić, Selma ^b   Marković, Suzana ^a   Raspor, Sanja ^c  

^a UNIVERSITY OF RIJEKA   (Croatia)

^b UNIVERSITY OF SARAJEVO   (Bosnia and Herzegovina)

^c POLYTECHNIC OF RIJEKA   (Croatia)

Author keywords

customer perceived value; higher education; perceived service quality; repurchase intention

Indexed keywords

EID: 84890437237     PISSN: 14783363     EISSN: 14783371     Source Type: Journal    
DOI: 10.1080/14783363.2013.824713     Document Type: Article

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