An integrated framework for quality in education: Application of quality function deployment, interpretive structural modelling and path analysis

Total Quality Management and Business Excellence

Volumn 17, Issue 2, 2006, Pages 265-285

  Sahney, Sangeeta ^a   Banwet, D K ^a   Karunes, S ^a  

^a INDIAN INSTITUTE OF TECHNOLOGY ROORKEE   (India)

Author keywords

Education; ISM; Path analysis; QFD; Quality; SERVQUAL

Indexed keywords

EID: 33644621454     PISSN: 14783363     EISSN: 13600613     Source Type: Journal    
DOI: 10.1080/14783360500450376     Document Type: Article

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