University Students' Expectations of Teaching

Studies in Higher Education

Volumn 25, Issue 3, 2000, Pages 309-323

  Sander, Paul ^a   Stevenson, Keith ^b   King, Malcolm ^b   Coates, David ^b  

^a CARDIFF METROPOLITAN UNIVERSITY   (United Kingdom)

^b Llandaff Campus ^*

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0346110750     PISSN: 03075079     EISSN: None     Source Type: Journal    
DOI: 10.1080/03075070050193433     Document Type: Article

References (35)

1. BALDWIN, M., NEWSTEAD S. & FULLERTON, H. (1997) Attitudes and approaches to studying in first year undergraduate students, paper presented at Staff and Educational Development Association Conference: Encouraging Student Motivation, University of Plymouth.
2. BOOTH, A. (1997) Listening to Students: experiences and expectations in the transition to a history degree, Studies in Higher Education, 22, pp. 205-219.
3. BOULDING, W., KALRA, A., STAELIN, R. & ZEITHAML, V.A. (1993) A dynamic process model of service quality: from expectations to behavioural intentions, Journal of Marketing Research, 30, pp. 7-27.
4. BOURNER, T. & FLOWERS, S. (1997) Teaching and learning methods in higher education: a glimpse of the future, Reflections on Higher Education, 9, pp. 77-102.
5. BROPHY, J.E. (1983) Research on the self-fulfilling prophecy and teacher expectations, Journal of Educational Psychology, 75, pp. 631-661.
6. BROWN, G. & BAKHTAR, M. (1988) Styles of lecturing: a study and its implications, Research Papers in Education, 3, pp. 131-153.
7. BUTLER, J.A. (1992) Use of teaching methods within the lecture format, Medical Teacher, 14, pp. 11-25.
8. EYSENCK, M.W. & KEANE, M.T. (1995) Cognitive Psychology: a student's handbook (Hove, Taylor & Francis).
9. HARROP, A. & DOUGLAS, A. (1996) Do staff and students see eye to eye? New Academic, 5, pp. 8-9.
10. HARTLEY, J. (1998) Learning and Studying, a Research Perspective (London, Routledge).
11. HILL, F.M. (1995) Managing service quality in higher education: the role of the student as primary consumer, Quality Assurance in Education, 3, pp. 10-21.
12. HUSBANDS, C.T. (1996) Variations in students' evaluations of teachers' lecturing and small-group teaching: a study at the London School of Economics and Political Science, Studies in Higher Education, 22, pp. 187-206.
13. LEVINE, A. (1993) Student expectations of college, Change, September/October.
14. MCELWEE, G. & REDMAN, T. (1993) Upward appraisal in practice, Education and Training, 35, pp. 27-31.
15. NARASIMHAN, K. (1997) Improving teaching and learning: perceptions minus expectations gap analysis approach, Training for Quality, 5, pp. 121-125.
16. PRAKASH, V. (1984) Validity and reliability of confirmation of expectations paradigm, Journal of the Academy of Marketing Science, 12, pp. 63-76.
17. REYNOLDS, F. (1997) Studying psychology at degree level: would problem-based learning enhance students' experiences? Studies in Higher Education, 22, pp. 263-275.
18. SANDER, P. & STEVENSON, K. (1998) Working with student feedback, Concord: Research and Review, 8, pp. 5-8.
19. SANDER, P. & STEVENSON, K. (1999a) Do numbers speak louder than words? New Academic, 8, pp. 19-21.
20. SANDER, P. & STEVENSON, K. (1999b) The CEESOC project (Comparison of Expectations of European Students on ODL Courses): a research collaboration between four European countries, paper presented at Society for Research into Higher Education Conference: Higher Education and its Communities, University of Manchester Institute of Science and Technology, Manchester, December.
21. SHANK, M., WALKER, M. & HAYES, T.J. (1993) University service expectations: a marketing orientation applied to higher education, in: R. ADLER & T. HAYES (Eds) The Symposium for the Marketing of Higher Education, vol. 4, pp. 100-111 (Chicago, IL, AMA).
22. SHANK, M., WALKER, M. & HAYES, T.J. (1995) Understanding professional service expectations: do we know what our students expect in a quality education? Journal of Professional Services Marketing, 13, 71-89.
23. SHANK, M., WALKER, M. & HAYES, T.J. (1996) Cross cultural differences in student expectations, Journal of Marketing for Higher Education, 7, pp. 17-32.
24. STEELE, C. (1992) Race and the schooling of black Americans, in: E. KRUPAT (Ed.) (1994) Psychology is Social: readings and conversations in social psychology, 3rd edn (New York, Harper Collins).
25. STEVENSON, K. & SANDER, P. (1998) How do Open University students, expect to be taught at tutorials? Open Learning, 13, pp. 42-46.
26. STEVENSON, K., SANDER, P. & NAYLOR, P. (1996) Student perceptions of the tutor's role in distance learning, Open Learning, 11, pp. 22-30.
27. STEVENSON, K., SANDER, P. & NAYLOR, P. (1997) ELPO - a model that uses student feedback to develop effective open tutoring, Open Learning, 12, pp. 54-59.
28. THOMPSON, M. & SUNOL, R. (1994) Expectations as determinants of patient satisfaction: concepts, theory and evidence, International Journal for Quality in Health Care, 7, pp. 127-141.
29. THORNE, M. & CUTHBERT, R. (1996) Autonomy, bureaucracy and competition: the ABC of control in higher education, in: R. CUTHBERT (Ed.) Working in Higher Education (Buckingham, Society for Research into Higher Education and Open University Press).
30. TWALE, D.J., SHANNON, D.M. & MOORE, M.S. (1997) NGTA and IGTA training and experience: comparisons between self-ratings and undergraduate student evaluations, Innovative Higher Education, 22, pp. 61-77.
31. WALKER, M., SHANK, M. & HAYES, T. (1994) Diversity in the classroom: gender differences in student expectations, unpublished.
32. WILLCOXSON, L. (1998) The impact of academics' learning and teaching preferences on their teaching practices: a pilot study, Studies in Higher Education, 23, pp. 59-70.
33. WINEBURG, S.S. (1987) The self-fulfillment of the self-fulfilling prophecy, Educational Researcher, 16, pp. 28-36.
34. ZEITHAML, V., PARASURAMAN, A. & BERRY, L. (1990) Delivering Quality Service: balancing customer perceptions and expectations (New York, Free Press).
35. ZEITHAML, V., BERRY, L. & PARASURAMAN, A. (1993) The nature and determinants of customer expectations of service, Journal of the Academy of Marketing Science, 21, pp. 1-12.