Pharmacy 2.0: A scoping review of social media use in pharmacy

Research in Social and Administrative Pharmacy

Volumn 10, Issue 1, 2014, Pages 256-270

  Grindrod, Kelly ^a   Forgione, Andrea ^a   Tsuyuki, Ross T ^b   Gavura, Scott ^c   Giustini, Dean ^d  

^a UNIVERSITY OF WATERLOO   (Canada)

^b UNIVERSITY OF ALBERTA   (Canada)

^c CANCER CARE ONTARIO   (Canada)

^d UNIVERSITY OF BRITISH COLUMBIA   (Canada)

Author keywords

Pharmacy; Pharmacy 2.0; Pharmacy services; Social media; Social networking

Indexed keywords

ATTITUDE TO HEALTH; EDUCATION; HEALTH CARE ORGANIZATION; HUMAN; INTERPERSONAL COMMUNICATION; METHODOLOGY; MOBILE PHONE; NOTE; ORGANIZATION AND MANAGEMENT; PHARMACIST; PHARMACY; PHARMACY 2.0; PHARMACY SERVICES; PHARMACY STUDENT; SOCIAL MEDIA; SOCIAL NETWORK;

PHARMACY; PHARMACY 2.0; PHARMACY SERVICES; SOCIAL MEDIA; SOCIAL NETWORKING;

CELLULAR PHONE; COMMUNICATION; EDUCATION, PHARMACY; HEALTH KNOWLEDGE, ATTITUDES, PRACTICE; HUMANS; PHARMACEUTICAL SERVICES; PHARMACISTS; SOCIAL MEDIA; SOCIETIES, PHARMACEUTICAL; STUDENTS, PHARMACY;

EID: 84888875034     PISSN: 15517411     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.sapharm.2013.05.004     Document Type: Note

References (91)

1. Jewson N.D. The disappearance of the sick-man from medical cosmology, 1770-1870. Sociology 1976, 10:225-244.
2. Evidence-based medicine. A new approach to teaching the practice of medicine. J Am Med Assoc 1992, 268:2420-2425. Evidence-based Medicine Working Group.
3. Straus S.E., Glasziou P., Richardson W.S., Haynes R.B. Evidence-Based Medicine 2011, Churchill Livingstone Elsevier, Toronto, ON, 293. 4th ed.
4. Adams S. Revisiting the online health information reliability debate in the wake of "web 2.0": an inter-disciplinary literature and website review. Int J Med Inform 2010, 79:391-400.
5. Nettleton S., Burrows R. E-scaped medicine? Information, reflexivity and health. Crit Soc Policy 2003, 23:165-185.
6. CSC. Global Institute for Emerging Healthcare Practices (Website). Available at: Accessed 12.11.12. http://www.csc.com/health_services/ds/62618-global_institute_for_emerging_healthcare_practices.
7. Cain J., Romanelli F. E-professionalism: a new paradigm for a digital age. Curr Pharm Teach Learn 2009, 1:66-70.
8. Fox S., Duggan M. Health Online 2013 2013, Pew Internet & American Life Project, Available at:, Accessed 20.01.13. http://www.pewinternet.org/Reports/2013/Health-online.aspx.
9. Fox S. Peer-to-Peer Healthcare 2011, Pew Internet & American Life Project, Available at:, Accessed 20.01.13. http://pewinternet.org/Reports/2011/P2PHealthcare.aspx.
10. Fox S., Jones S. The Social Life of Health Information 2011, Pew Internet & American Life Project, Available at:, Accessed 20.01.13. http://www.pewinternet.org/Reports/2011/Social-Life-of-Health-Info.aspx.
11. Cooper R.J., Bissell P., Wingfield J. "Islands" and "doctor's tool': the ethical significance of isolation and subordination in UK community pharmacy. Health 2009, 13:297-316.
12. Latif D. Ethical cognition and selection-socialization in retail pharmacy. J Bus Ethics 2000, 25:343-357.
13. Austin Z., Gregory P.M., Martin J.C. Pharmacists' experience of conflict in community practice. Res Soc Admin Pharm 2010, 6:39-48.
14. Mays N., Roberts E., Popay J. Synthesising research evidence. Studying the Organisation and Delivery of Health Services: Research Methods 2001, 188-220. Routledge, London. N. Fulop, P. Allen, A. Clarke, N. Black (Eds.).
15. Levac D., Colquhoun H., O'Brien K.K. Scoping studies: advancing the methodology. Implement Sci 2010, 5:1-9.
16. Arksey H., O'Malley L. Scoping studies: towards a methodological framework. Int J Soc Res Methodol 2005, 8:19-32.
17. Alkhateeb F.M., Clauson K.A., Latif D.A. Pharmacist use of social media. Int J Pharm Pract 2011, 19:140-142.
18. Anonymous Pharmacies get creative on YouTube. Aust J Pharm 2012, 93:26.
19. Archambault P.M., Bilodeau A., Gagnon M.-P., et al. Health care professionals' beliefs about using wiki-based reminders to promote best practices in trauma care. J Med Internet Res 2012, 14:e49.
20. Barrett P., Bruecki J., Cain J., et al. ASHP statement on use of social media by pharmacy professionals. Am J Health-Syst Pharm 2012, 69:2095-2097.
21. Bongartz J., Vang C., Havrda D., Fravel M., McDanel D., Farris K.B. Student pharmacist, pharmacy resident, and graduate student perceptions of social interactions with faculty members. Am J Pharm Educ 2011, 75:180.
22. Bookstaver P.B., Rudisill C.N., Bickley A.R., et al. An evidence-based medicine elective course to improve student performance in advanced pharmacy practice experiences. Am J Pharm Educ 2011, 75:9.
23. Bouldin A.S., Holmes E.R., Fortenberry M.L. "Blogging" about course concepts: using technology for reflective journaling in a communications class. Am J Pharm Educ 2006, 70:84.
24. Brock B.T., Clifford S., Khan F., Mehdi H., West D. Can patients learn in a virtual world?. Pharm J 2008, 281:72.
25. Brokowski L., Sheehan A.H. Evaluation of pharmacist use and perception of Wikipedia as a drug information resource. Ann Pharmacother 2009, 43:1912-1913.
26. Bussières J.-F., Métras M.-É., Leclerc G. Use of Moodle, ExamSoft, and Twitter in a first-year pharmacy course. Am J Pharm Educ 2012, 76:94.
27. Cain J. Online social networking issues within academia and pharmacy education. Am J Pharm Educ 2008, 72:10.
28. Cain J., Fink J.L. Legal and ethical issues regarding social media and pharmacy education. Am J Pharm Educ 2010, 74:184.
29. Cain J., Dillon G. Analysis of pharmacy-centric blogs: types, discourse themes, and issues. J Am Pharm Assoc 2010, 50:714-719.
30. Cain J., Fox B.I. Web 2.0 and pharmacy education. Am J Pharm Educ 2009, 73:120.
31. Cain J., Policastri A. Using Facebook as an informal learning environment. Am J Pharm Educ 2011, 75:207.
32. Cain J., Scott D.R., Akers P. Pharmacy students' Facebook activity and opinions regarding accountability and e-professionalism. Am J Pharm Educ 2009, 73:104.
33. Cain J., Scott D.R., Smith K. Use of social media by residency program directors for resident selection. Am J Health-Syst Pharm 2010, 67:1635-1639.
34. Cain J., Scott D.R., Tiemeier A.M., Akers P., Metzger A.H. Social media use by pharmacy faculty: student friending, e-professionalism, and professional use. Curr Pharm Teach Learn 2013, 5:2-8.
35. Calabretto J.-P., Rao D. Wikis to support collaboration of pharmacy students in medication management workshops-a pilot project. Int J Pharm Educ 2011, 7:1-12.
36. Childs L., Martin C. Social media profiles: striking the right balance. Am J Health-Syst Pharm 2012, 69:2044.
37. Clauson K.A., Ekins J., Goncz C.E. Use of blogs by pharmacists. Am J Health-Syst Pharm 2010, 67:2043-2048.
38. Clauson K.A., Ramos Y., Morejon Y., Hawker M. Analysis of a national sample of pharmacist generated Twitter content. ASHP Midyear Clinical Meeting 2010, 193.
39. Clauson K.A., Seamon M.J., Fox B.I. Pharmacists' duty to warn in the age of social media. Am J Health-Syst Pharm 2010, 67:1290-1293.
40. Clauson K.A., Singh-Franco D., Sircar-Ramsewak F., Joseph S., Sandars J. Social media use and educational preferences among first-year pharmacy students. Teach Learn Med 2013, 25:122-128.
41. DiVall M.V., Kirwin J.L. Using Facebook to facilitate course-related discussion between students and faculty members. Am J Pharm Educ 2012, 76:32.
42. Elliott J.P., Koerner P.H., Heasley J., Kamal K.M. The impact of elective active-learning courses in pregnancy/lactation and pediatric pharmacotherapy. Am J Pharm Educ 2012, 76:26.
43. Estus E.L. Using Facebook within a geriatric pharmacotherapy course. Am J Pharm Educ 2010, 74:145.
44. Farrell B., Trinacty M., Schindel T., et al. What can we learn from analysis of a pharmacist listserv?. Can Pharm J 2012, 145:S31.
45. Fox B.I., Varadarajan R. Use of Twitter to encourage interaction in a multi-campus pharmacy management course. Am J Pharm Educ 2011, 75:88.
46. Giner-Pons R.M., Blazquez-Ferrer M.A., Manez-Alino S. Facebook as an educational tool in pharmacognosy. Basic Clin Pharmacol Toxicol 2011, 109:65.
47. Giordano C., Giordano C. Health professions students' use of social media. J Allied Health 2011, 40:78-81.
48. Hall M., Hanna L.-A., Huey G. Use and views on social networking sites of pharmacy students in the United kingdom. Am J Pharm Educ 2013, 77:9.
49. Juárez Giménez J.C., Puyal González C., Valdivia Vadell C., Palacio Lacambra M.E., Vidal Otero J., Cerqueira M.J. Application of the technology Web 2.0 in a drug information. Farm Hosp 2012, 35:1-5.
50. King S., Greidanus E., Carbonaro M., Drummond J., Patterson S. Merging social networking environments and formal learning environments to support and facilitate interprofessional instruction. Med Educ Online 2009, 14:5.
51. Kingston K., Sonbolian N., Trimble E., Vitale F., Swanson D., Corman S. Student pharmacist engagement of the campus community in a smoking cessation initiative. ASHP Midyear Clinical Meeting 2008, 72.
52. Kjos A.L., Ricci D.G. Pharmacy student professionalism and the internet. Curr Pharm Teach Learn 2012, 4:92-101.
53. Kukreja P., Sheehan H., Riggins J. Use of social media by pharmacy preceptors. Am J Pharm Educ 2011, 75:11-14.
54. Lavsa S.M., Corman S.L., Culley C.M., Pummer T.L. Reliability of wikipedia as a medication information source for pharmacy students. Curr Pharm Teach Learn 2011, 3:154-158.
55. Lupiáñez-Villanueva F., Mayer M.A., Torrent J. Opportunities and challenges of Web 2.0 within the health care systems: an empirical exploration. Inform Health Soc Care 2009, 34:117-126.
56. Martin-Suarez A., Clavijo E., Sanchez D., Garcia M., Domintuez-Gil A. Learning in a virtual world: drug dispensing practices in Second Life. ASHP Midyear Clinical Meeting 2012, 342(E).
57. Mattingly T.J., Cain J., Fink J.L. Pharmacists on Facebook: online social networking and the profession. J Am Pharm Assoc 2010, 50:424-427.
58. Miller A.D., Bookstaver P.B., Norris L.B. Use of Wikis in advanced pharmacy practice experiences. Am J Pharm Educ 2009, 73:139.
59. Miller A.D., Norris L.B., Bookstaver P.B. Use of wikis in pharmacy hybrid elective courses. Curr Pharm Teach Learn 2012, 4:256-261.
60. Miller E.A., Pole A. Diagnosis blog: checking up on health blogs in the blogosphere. Am J Public Health 2010, 100:1514-1519.
61. Mirk S.M., Burkiewicz J.S., Komperda K.E. Student perception of a wiki in a pharmacy elective course. Curr Pharm Teach Learn 2010, 2:72-78.
62. Monaghan M.S., Cain J.J., Malone P.M., et al. Educational technology use among US colleges and schools of pharmacy. Am J Pharm Educ 2011, 75(5):87.
63. Prescott J., Wilson S., Becket G. Students want more guidelines on Facebook and online professionalism. Pharm J 2012, 289:1-3.
64. Price P., Maleskar M. Use of an online community website to enhance communication on clinical pharmacy rotations. ASHP Midyear Clinical Meeting 2007, 42.
65. Rangel-Mayoral J., Martin-Clavo S., Gemio-Zumalave P., Romero-Soria L., Braga-Fuentes L., Bravo Garcia-Cuevas L. Web 2.0 in the hospital pharmacy. Eur J Hosp Pharm 2012, 19:132.
66. Rosenthal M., Austin Z., Tsuyuki R.T. Ontario pharmacists' crisis over bill 16: a missed opportunity?. Can Pharm J 2012, 145:35-39.
67. Roustit M., Woronoff-Lemsi M.-C., Aulagner G., Bedouch P., Allenet B., Calop J. Development of an interactive tool for learning by problem solving in clinical pharmacy. Pharmacien Hospitalier et Clinicien 2011, 46:e19-e23.
68. Schneider E.F., Jones M.C., Farris K.B., Havrda D., Jackson K.C., Hamrick T.S. Faculty perceptions of appropriate faculty behaviors in social interactions with student pharmacists. Am J Pharm Educ 2011, 75:70.
69. Seefeldt T.M., Mort J.R., Brockevelt B., et al. A pilot study of interprofessional case discussions for health professions students using the virtual world Second Life. Curr Pharm Teach Learn 2012, 4:224-231.
70. Tharp R. Use of a wiki to improve communication and information sharing in a hospital pharmacy department. ASHP Midyear Clinical Meeting 2006, 41.
71. Vincent A., Weber Z. Using Facebook within a pharmacy elective course (Letter). Am J Pharm Educ 2011, 75:1.
72. Vinh D., Elswick B., Slain D., Ross A., Smithmyer A. Innovative pharmacy-led strategies to promote health care worker influenza immunization. ASHP Midyear Clinical Meeting 2012, 62.
73. Von Muhlen M., Ohno-Machado L. Reviewing social media use by clinicians. J Am Med Inform Assoc 2012, 19:777-781.
74. Whitaker S., Cox A., Alexander A. Internet networking for pharmacists: an evaluation of a mailing list for UK pharmacists. Int J Pharm Pract 2003, 11:25-32.
75. Williams J., Feild C., James K. The effects of a social media policy on pharmacy students' Facebook security settings. Am J Pharm Educ 2011, 75:177.
76. Young A. Making learning portable: continuing education (CE) on an iPod. ASHP Midyear Clinical Meeting 2006, 41.
77. About AusPharm (Website). Available at: Accessed 21.03.13. http://auspharmacist.net.au/documents/media_pack.pdf.
78. Bandura A. Social Learning Theory 1971, General Learning Press, New York, NY.
79. Vygotsky L. Mind Society: The Development of Higher Mental Processes 1978, Harvard University Press, Cambridge: MA.
80. Felkey B.G. Web 2.0 and health 2.0: are you in?. Int J Pharm Compound 2008, 12:244-246.
81. Kaldy J. The social pharmacist: tweeting and posting the way to success. Consult Pharm 2010, 25:26-30. 32-4.
82. Grindrod K.A., Gavura S. Pharmacy 2.0. Can Pharm J 2010, 143:122-125.
83. Bos E. Social media as a reference for patients: visit the pharmacy for medical apps. Pharm Weekbl 2012, 147:20-23.
84. Moore R. Ways to incorporate Facebook into your compounding pharmacy. Int J Pharm Compound 2012, 16:224-225.
85. Clauson K.A., Polen H.H., Boulos M.N.K., Dzenowagis J.H. Scope, completeness, and accuracy of drug information in wikipedia. Ann Pharmacother 2008, 42:1814-1821.
86. McTavish J., Harris R., Wathen N. Searching for health: the topography of the first page. Ethics Inform Tech 2011, 13:227-240.
87. Kukafka R., Khan S.A., Hutchinson C., et al. Digital partnerships for health: steps to develop a community-specific health portal aimed at promoting health and well-being. Am Med Inform Assoc Annu Symp Proc 2007, 428-432.
88. American Society of Health-System Pharmacists. Networking (Website). Available at: Accessed 15.01.13. http://www.ashp.org/menu/MemberCenter/SectionsForums/SOPIT/Networking.aspx.
89. Social media and social networking. Professional support bulletin. Pharm J 2011, 287:508. Royal Pharmaceutical Society.
90. Pereira C., McNamara A., Sorge L., Arya V. Personalizing public health: your health avatar. J Am Pharm Assoc 2013, 53:145-151.
91. Nuffer W., Smith S.M., Trinkley K. Integrating virtual reality to expand the public health role of community pharmacists. J Am Pharm Assoc 2013, 53:152-158.