Customer satisfaction with service delivery in the life insurance industry: An empirical study

Jurnal Pengurusan

Volumn 38, Issue , 2013, Pages 101-109

  Suki, Norazah Mohd ^a  

^a UNIVERSITI MALAYSIA SABAH   (Malaysia)

Author keywords

Customer satisfaction; Life insurance industry; Service delivery

Indexed keywords

EID: 84887763155     PISSN: 01272713     EISSN: None     Source Type: Journal    
DOI: 10.17576/pengurusan-2013-38-09     Document Type: Article

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