메뉴 건너뛰기




Volumn 24, Issue 21, 2013, Pages 3980-4007

The effect of autonomy, training opportunities, age and salaries on job satisfaction in the South East Asian retail petroleum industry

Author keywords

age; job characteristics; job satisfaction; retailing; salary; training opportunities

Indexed keywords


EID: 84887063680     PISSN: 09585192     EISSN: 14664399     Source Type: Journal    
DOI: 10.1080/09585192.2013.829517     Document Type: Article
Times cited : (25)

References (102)
  • 2
    • 0347367178 scopus 로고    scopus 로고
    • Compensation, Esteem Valence and Job Performance: An Empirical Assessment of Alderfer's ERG Theory
    • Arnolds, C.A., and Boshoff, C. (2002), 'Compensation, Esteem Valence and Job Performance: An Empirical Assessment of Alderfer's ERG Theory,' International Journal of Human Resource Management, 13, 4, 697-719.
    • (2002) International Journal of Human Resource Management , vol.13 , Issue.4 , pp. 697-719
    • Arnolds, C.A.1    Boshoff, C.2
  • 3
    • 35448993596 scopus 로고    scopus 로고
    • Firm Resources and Sustained Competitive Advantage
    • Barney, J. (2001), 'Firm Resources and Sustained Competitive Advantage,' Advances in Strategic Management, 17, 203-227.
    • (2001) Advances in Strategic Management , vol.17 , pp. 203-227
    • Barney, J.1
  • 4
    • 21844500304 scopus 로고
    • Training, Wage Growth, and Job Performance: Evidence from a Company Database
    • Bartel, A. (1995), 'Training, Wage Growth, and Job Performance: Evidence from a Company Database,' Journal of Labor Economics, 13, 3, 401-425.
    • (1995) Journal of Labor Economics , vol.13 , Issue.3 , pp. 401-425
    • Bartel, A.1
  • 5
    • 0001311588 scopus 로고    scopus 로고
    • Work Organization, Technology, and Performance in Customer Service Sales
    • Batt, R. (1999), 'Work Organization, Technology, and Performance in Customer Service Sales,' Industrial and Labor Relations Review, 52, 539-564.
    • (1999) Industrial and Labor Relations Review , vol.52 , pp. 539-564
    • Batt, R.1
  • 6
    • 0002302993 scopus 로고    scopus 로고
    • High Performance Work Systems and Firm Performance: A Synthesis of Research and Managerial Implications
    • Becker, B.E., and Huselid, M.A. (1998), 'High Performance Work Systems and Firm Performance: A Synthesis of Research and Managerial Implications,' Research in Personnel and Human Resources Management, 16, 3, 53-122.
    • (1998) Research in Personnel and Human Resources Management , vol.16 , Issue.3 , pp. 53-122
    • Becker, B.E.1    Huselid, M.A.2
  • 8
    • 33847276552 scopus 로고    scopus 로고
    • Labour Turnover in the Retail Industry: Predicting the Role of Individual, Organisational and Environmental Factors
    • Booth, S., and Hamer, K. (2007), 'Labour Turnover in the Retail Industry: Predicting the Role of Individual, Organisational and Environmental Factors,' International Journal of Retail and Distribution Management, 35, 4, 289-307.
    • (2007) International Journal of Retail and Distribution Management , vol.35 , Issue.4 , pp. 289-307
    • Booth, S.1    Hamer, K.2
  • 9
    • 16644385760 scopus 로고    scopus 로고
    • Labour Turnover and Retention in New Zealand: The Causes and Consequences of Leaving and Staying with Employers
    • Boxall, P., Macky, K., and Rasmussen, E. (2003), 'Labour Turnover and Retention in New Zealand: The Causes and Consequences of Leaving and Staying with Employers,' Asia Pacific Journal of Human Resources, 41, 2, 196-214.
    • (2003) Asia Pacific Journal of Human Resources , vol.41 , Issue.2 , pp. 196-214
    • Boxall, P.1    Macky, K.2    Rasmussen, E.3
  • 11
    • 58149438724 scopus 로고
    • Employee Attitudes and Employee Performance
    • Brayfield, A.H., and Crockett, W.H. (1955), 'Employee Attitudes and Employee Performance,' Psychological Bulletin, 52, 5, 396-424.
    • (1955) Psychological Bulletin , vol.52 , Issue.5 , pp. 396-424
    • Brayfield, A.H.1    Crockett, W.H.2
  • 12
    • 0042700559 scopus 로고
    • Job Changing and Job Loss in the Irish Youth Labor-Market: A Test of a General Model
    • Breen, R. (1992), 'Job Changing and Job Loss in the Irish Youth Labor-Market: A Test of a General Model,' European Sociological Review, 82, 113-125.
    • (1992) European Sociological Review , vol.82 , pp. 113-125
    • Breen, R.1
  • 13
    • 0040040430 scopus 로고    scopus 로고
    • A Disaggregate Analysis of the Evolution of Job Tenure in Britain, 1975-1993
    • December
    • Burgess, S., and Rees, H. (1998, December), 'A Disaggregate Analysis of the Evolution of Job Tenure in Britain, 1975-1993,' British Journal of Industrial Relations, 36, 4, 629-657.
    • (1998) British Journal of Industrial Relations , vol.36 , Issue.4 , pp. 629-657
    • Burgess, S.1    Rees, H.2
  • 14
    • 0024710013 scopus 로고
    • Hospital Perceptions of Job Satisfaction
    • Butler, J., and Parsons, R.J. (1989), 'Hospital Perceptions of Job Satisfaction,' Nursing Management, 20, 80, 45-48.
    • (1989) Nursing Management , vol.20 , Issue.80 , pp. 45-48
    • Butler, J.1    Parsons, R.J.2
  • 15
    • 84887055805 scopus 로고    scopus 로고
    • Petroleum Retailing - the Future is Now
    • Cedar Consulting
    • Cedar Consulting (2013), 'Petroleum Retailing - the Future is Now,' http://www.cedar-consulting.com/pdf/Petroleum%20Article%20cedar%20view.pdf.
    • (2013)
  • 17
    • 0344287068 scopus 로고    scopus 로고
    • The Study of Career Needs, Career Development Programmes and Job Satisfaction Levels of R&D Personnel: The Case of Taiwan
    • Chen, T.-Y., Change, P.-L., and Yeh, C.W. (2003), 'The Study of Career Needs, Career Development Programmes and Job Satisfaction Levels of R&D Personnel: The Case of Taiwan,' International Journal of Human Resource Management, 14, 6, 1001-1026.
    • (2003) International Journal of Human Resource Management , vol.14 , Issue.6 , pp. 1001-1026
    • Chen, T.-Y.1    Change, P.-L.2    Yeh, C.W.3
  • 18
    • 34547422486 scopus 로고    scopus 로고
    • Using Training and Development to Affect Job Satisfaction Within Franchising
    • Choo, S., and Bowley, C. (2007), 'Using Training and Development to Affect Job Satisfaction Within Franchising,' Journal of Small Business and Enterprise Development, 14, 2, 339-352.
    • (2007) Journal of Small Business and Enterprise Development , vol.14 , Issue.2 , pp. 339-352
    • Choo, S.1    Bowley, C.2
  • 20
    • 84986705376 scopus 로고
    • Women on the Assembly Line: A Comparison of the Main Interactive and Explanations of Job Satisfaction, Absence and Mental Health
    • Clegg, C., Wall, T., and Kemp, N. (1987), 'Women on the Assembly Line: A Comparison of the Main Interactive and Explanations of Job Satisfaction, Absence and Mental Health,' Journal of Occupational Psychology, 60, 4, 273-287.
    • (1987) Journal of Occupational Psychology , vol.60 , Issue.4 , pp. 273-287
    • Clegg, C.1    Wall, T.2    Kemp, N.3
  • 23
    • 34447309332 scopus 로고    scopus 로고
    • Analyzing the Job Characteristics Model: New Support from a Cross-Section of Establishments
    • De Varo, J., Li, R., and Brookshire, D. (2007), 'Analyzing the Job Characteristics Model: New Support from a Cross-Section of Establishments,' International Journal of Human Resource Management, 18, 6, 986-2003.
    • (2007) International Journal of Human Resource Management , vol.18 , Issue.6 , pp. 986-2003
    • De Varo, J.1    Li, R.2    Brookshire, D.3
  • 24
    • 0030176901 scopus 로고    scopus 로고
    • The Interactive Effects of Variety, Autonomy and Feedback on Attitudes and Performance
    • Dodd, N.G., and Ganster, D.C. (1996), 'The Interactive Effects of Variety, Autonomy and Feedback on Attitudes and Performance,' Journal of Organizational Behavior, 17, 329-347.
    • (1996) Journal of Organizational Behavior , vol.17 , pp. 329-347
    • Dodd, N.G.1    Ganster, D.C.2
  • 25
    • 0000275207 scopus 로고
    • Social Exchange Theory
    • In: A. Inkeles, editors Palo Alto,: Annual Reviews
    • Emerson, R. (1976), 'Social Exchange Theory,'in Annual Review of Sociology (Vol. 2), eds. A.Inkeles, J.Coleman and N.Smelser, Palo Alto: Annual Reviews, pp. 335-362.
    • (1976) , vol.2 , pp. 335-362
    • Emerson, R.1
  • 26
    • 0000299268 scopus 로고    scopus 로고
    • Correlates of Training: An Analysis Using Both Employer and Employee Characteristics
    • Frazis, H., Gittleman, M., and Joyce, M. (2000), 'Correlates of Training: An Analysis Using Both Employer and Employee Characteristics,' Industrial and Labor Relations Review, 53, 3, 443-462.
    • (2000) Industrial and Labor Relations Review , vol.53 , Issue.3 , pp. 443-462
    • Frazis, H.1    Gittleman, M.2    Joyce, M.3
  • 27
    • 1642587680 scopus 로고    scopus 로고
    • Racioethnic Perceptions of Job Characteristics and Job Satisfaction
    • Friday, S.S., and Friday, E. (2005), 'Racioethnic Perceptions of Job Characteristics and Job Satisfaction,' Journal of Management Development, 22, 5, 426-442.
    • (2005) Journal of Management Development , vol.22 , Issue.5 , pp. 426-442
    • Friday, S.S.1    Friday, E.2
  • 28
    • 31144477549 scopus 로고    scopus 로고
    • Determinants of Sales Manager Job Satisfaction: An Analysis of Spanish Industrial Firms
    • Garrido, M.J., Perez, P., and Anton, C. (2005), 'Determinants of Sales Manager Job Satisfaction: An Analysis of Spanish Industrial Firms,' International Journal of Human Resource Management, 16, 10, 1934-1954.
    • (2005) International Journal of Human Resource Management , vol.16 , Issue.10 , pp. 1934-1954
    • Garrido, M.J.1    Perez, P.2    Anton, C.3
  • 29
    • 34447299929 scopus 로고    scopus 로고
    • Participation in Continuous On-The-Job Training and the Impact on Job Satisfaction: Longitudinal Evidence from the German Labour Market
    • Georgellis, Y., and Lange, T. (2007), 'Participation in Continuous On-The-Job Training and the Impact on Job Satisfaction: Longitudinal Evidence from the German Labour Market,' International Journal of Human Resource Management, 18, 6, 969-985.
    • (2007) International Journal of Human Resource Management , vol.18 , Issue.6 , pp. 969-985
    • Georgellis, Y.1    Lange, T.2
  • 30
    • 3042674968 scopus 로고    scopus 로고
    • Is High Employee Turnover Really Harmful? An Empirical Test Using Company Records
    • Glebbeek, A.C., and Bax, E.H. (2004), 'Is High Employee Turnover Really Harmful? An Empirical Test Using Company Records,' Academy of Management Journal, 47, 2, 277-286.
    • (2004) Academy of Management Journal , vol.47 , Issue.2 , pp. 277-286
    • Glebbeek, A.C.1    Bax, E.H.2
  • 32
    • 0030531782 scopus 로고    scopus 로고
    • Assessing Hierarchical Differences in Job-Related Attitudes and Turnover Among Retail Managers
    • Good, L.K., Page, T.J.Jr, and Young, C.E. (1996), 'Assessing Hierarchical Differences in Job-Related Attitudes and Turnover Among Retail Managers,' Journal of the Academy of Marketing Science, 24, 2, 148-156.
    • (1996) Journal of the Academy of Marketing Science , vol.24 , Issue.2 , pp. 148-156
    • Good, L.K.1    Page Jr., T.J.2    Young, C.E.3
  • 33
    • 0000203435 scopus 로고    scopus 로고
    • A Meta-Analysis of Antecedents and Correlates of Employee Turnover: Update, Moderator Tests, and Research Implications for the Next Millennium
    • Griffeth, R.W., Hom, W., and Gaertner, S. (2000), 'A Meta-Analysis of Antecedents and Correlates of Employee Turnover: Update, Moderator Tests, and Research Implications for the Next Millennium,' Journal of Management, 26, 3, 463-488.
    • (2000) Journal of Management , vol.26 , Issue.3 , pp. 463-488
    • Griffeth, R.W.1    Hom, W.2    Gaertner, S.3
  • 35
    • 46949085551 scopus 로고
    • Development of the Job Diagnostic Survey
    • Hackman, J.R., and Oldham, G.R. (1975), 'Development of the Job Diagnostic Survey,' Journal of Applied Psychology, 60, 2, 159-170.
    • (1975) Journal of Applied Psychology , vol.60 , Issue.2 , pp. 159-170
    • Hackman, J.R.1    Oldham, G.R.2
  • 41
    • 33748418034 scopus 로고    scopus 로고
    • An Interactional Perspective on Perceived Empowerment: The Role of Personal Needs and Task Context
    • Hon, A.H.Y., and Rensvold, R.B. (2006), 'An Interactional Perspective on Perceived Empowerment: The Role of Personal Needs and Task Context,' International Journal of Human Resource Management, 17, 5, 959-982.
    • (2006) International Journal of Human Resource Management , vol.17 , Issue.5 , pp. 959-982
    • Hon, A.H.Y.1    Rensvold, R.B.2
  • 42
    • 0035592217 scopus 로고    scopus 로고
    • Job Satisfaction of Japanese Career Women and Its Influence on Turnover Intention
    • Honda-Howard, M., and Michiko Homma, M. (2002), 'Job Satisfaction of Japanese Career Women and Its Influence on Turnover Intention,' Asian Journal of Social Psychology, 4, 1, 23-38.
    • (2002) Asian Journal of Social Psychology , vol.4 , Issue.1 , pp. 23-38
    • Honda-Howard, M.1    Michiko Homma, M.2
  • 44
    • 0142027823 scopus 로고    scopus 로고
    • Where Intrinsic Job Satisfaction Fails To Work: National Moderators of Intrinsic Motivation
    • Huang, X., and Van De Vliert, E. (2003), 'Where Intrinsic Job Satisfaction Fails To Work: National Moderators of Intrinsic Motivation,' Journal of Organizational Behavior, 24, 2, 159-171.
    • (2003) Journal of Organizational Behavior , vol.24 , Issue.2 , pp. 159-171
    • Huang, X.1    Van De Vliert, E.2
  • 45
    • 0001558699 scopus 로고
    • Organizational Commitment, Job Involvement, and Turnover: A Substantive and Methodological Analysis
    • Huselid, M.A., and Day, N.E. (1991), 'Organizational Commitment, Job Involvement, and Turnover: A Substantive and Methodological Analysis,' Journal of Applied Psychology, 76, 3, 380-391.
    • (1991) Journal of Applied Psychology , vol.76 , Issue.3 , pp. 380-391
    • Huselid, M.A.1    Day, N.E.2
  • 47
    • 0020710061 scopus 로고
    • Aging, Values and Rewards: Explaining Age Differences in Job Satisfaction
    • Kalleburg, A.L., and Loscocco, K.A. (1983), 'Aging, Values and Rewards: Explaining Age Differences in Job Satisfaction,' American Sociological Review, 48, 78-90.
    • (1983) American Sociological Review , vol.48 , pp. 78-90
    • Kalleburg, A.L.1    Loscocco, K.A.2
  • 52
    • 0032326299 scopus 로고    scopus 로고
    • The Effect of Workplace Education on Earnings, Turnover, and Job Performance
    • Krueger, A., and Rouse, C. (1998), 'The Effect of Workplace Education on Earnings, Turnover, and Job Performance,' Journal of Labor Economics, 16, 1, 61-94.
    • (1998) Journal of Labor Economics , vol.16 , Issue.1 , pp. 61-94
    • Krueger, A.1    Rouse, C.2
  • 53
    • 33751002350 scopus 로고    scopus 로고
    • A Structural Relationship Analysis of Hotel Employees' Turnover Intention
    • Kyuhwan, C. (2006), 'A Structural Relationship Analysis of Hotel Employees' Turnover Intention,' Asia Pacific Journal of Tourism Research, 11, 4, 321-337.
    • (2006) Asia Pacific Journal of Tourism Research , vol.11 , Issue.4 , pp. 321-337
    • Kyuhwan, C.1
  • 54
    • 84986707588 scopus 로고
    • The Combined Effects of Job and Family Characteristics on the Job Satisfaction, Job Involvement, and Intrinsic Motivation of Men and Women Workers
    • Lambert, S.J. (1991), 'The Combined Effects of Job and Family Characteristics on the Job Satisfaction, Job Involvement, and Intrinsic Motivation of Men and Women Workers,' Journal of Organizational Behaviour, 12, 4, 341-363.
    • (1991) Journal of Organizational Behaviour , vol.12 , Issue.4 , pp. 341-363
    • Lambert, S.J.1
  • 55
    • 84887036073 scopus 로고    scopus 로고
    • Land Transport Authority
    • Land Transport Authority (2009), http://www.lta.gov.sg/.
    • (2009)
  • 56
    • 84890229314 scopus 로고    scopus 로고
    • Wasted Millions: Staff Turnover and Retention in Licensed Retailing
    • Proceedings of the Ninth Annual CHME Research Conference, University of Huddersfield, Huddersfield
    • Lashley, C., and Rowson, B. (2000), 'Wasted Millions: Staff Turnover and Retention in Licensed Retailing,' Proceedings of the Ninth Annual CHME Research Conference, University of Huddersfield, Huddersfield.
    • (2000)
    • Lashley, C.1    Rowson, B.2
  • 58
    • 0345581211 scopus 로고    scopus 로고
    • Creating Value for Employees: Investment in Employee Development
    • Lee, C.H., and Bruvold, N.T. (2003), 'Creating Value for Employees: Investment in Employee Development,' International Journal of Human Resource Management, 14, 6, 981-1000.
    • (2003) International Journal of Human Resource Management , vol.14 , Issue.6 , pp. 981-1000
    • Lee, C.H.1    Bruvold, N.T.2
  • 59
    • 84986079156 scopus 로고    scopus 로고
    • An Exploratory Study of Work Motivation Among Private and Public Sector Hospital Chefs in Australia
    • Lee-Ross, D. (2002), 'An Exploratory Study of Work Motivation Among Private and Public Sector Hospital Chefs in Australia,' Journal of Management Development, 21, 8, 576-588.
    • (2002) Journal of Management Development , vol.21 , Issue.8 , pp. 576-588
    • Lee-Ross, D.1
  • 60
    • 0004073715 scopus 로고
    • New York,: The Random House Ballantine Publishing Group
    • Levinson, D. (1978), The Seasons of a Man's Life, New York: The Random House Ballantine Publishing Group.
    • (1978) The Seasons of a Man's Life
    • Levinson, D.1
  • 62
    • 0001870280 scopus 로고
    • The Nature and Causes of Job Satisfaction
    • In: Dunnette M.D., editors Chicago, IL,: Rand McNally
    • Locke, E.A. (1976), 'The Nature and Causes of Job Satisfaction,' in Handbook of Industrial and Organizational Psychology, ed. M.D.Dunnette, Chicago, IL: Rand McNally, pp. 1297-1349.
    • (1976) , pp. 1297-1349
    • Locke, E.A.1
  • 63
    • 34247554899 scopus 로고    scopus 로고
    • The Relationship Between "High-Performance Work Practices" and Employee Attitudes: An Investigation of Additive and Interaction Effects
    • Macky, K., and Boxall, P. (2007), 'The Relationship Between "High-Performance Work Practices" and Employee Attitudes: An Investigation of Additive and Interaction Effects,' International Journal of Human Resource Management, 18, 4, 537-567.
    • (2007) International Journal of Human Resource Management , vol.18 , Issue.4 , pp. 537-567
    • Macky, K.1    Boxall, P.2
  • 64
    • 84973779100 scopus 로고
    • Work Redesign and the Balance of Control Within a Nursing Context
    • Molleman, E., and Van Knippenberg, A. (1995), 'Work Redesign and the Balance of Control Within a Nursing Context,' Human Relations, 48, 7, 795-814.
    • (1995) Human Relations , vol.48 , Issue.7 , pp. 795-814
    • Molleman, E.1    Van Knippenberg, A.2
  • 65
    • 0022819646 scopus 로고
    • Occupational Stress: Its Causes and Consequences for Job Performance
    • Motowidlo, S.J., Packard, J.S., and Manning, M.R. (1986), 'Occupational Stress: Its Causes and Consequences for Job Performance,' Journal of Applied Psychology, 17, 4, 618-629.
    • (1986) Journal of Applied Psychology , vol.17 , Issue.4 , pp. 618-629
    • Motowidlo, S.J.1    Packard, J.S.2    Manning, M.R.3
  • 67
    • 0000981919 scopus 로고
    • Cognitions vs Affect in Measures of Job Satisfaction
    • Organ, D.W., and Near, J. (1985), 'Cognitions vs Affect in Measures of Job Satisfaction,' International Journal of Psychology, 20, 241-253.
    • (1985) International Journal of Psychology , vol.20 , pp. 241-253
    • Organ, D.W.1    Near, J.2
  • 68
    • 52949123644 scopus 로고    scopus 로고
    • Workforce Flexibility and Job Satisfaction: Some Evidence from Europe
    • Origo, F., and Pagani, L. (2008), 'Workforce Flexibility and Job Satisfaction: Some Evidence from Europe,' International Journal of Manpower, 29, 6, 539-566.
    • (2008) International Journal of Manpower , vol.29 , Issue.6 , pp. 539-566
    • Origo, F.1    Pagani, L.2
  • 69
    • 84986067013 scopus 로고
    • Overall Job Satisfaction: How Good Are Single vs. Multiple Item Measures?
    • Oshagbemi, T. (1991), 'Overall Job Satisfaction: How Good Are Single vs. Multiple Item Measures?' Journal of Managerial Psychology, 14, 388-403.
    • (1991) Journal of Managerial Psychology , vol.14 , pp. 388-403
    • Oshagbemi, T.1
  • 70
    • 0141639099 scopus 로고    scopus 로고
    • Is Length of Service Related to the Level of Job Satisfaction?
    • Oshagbemi, T. (2000), 'Is Length of Service Related to the Level of Job Satisfaction?' International Journal of Social Economics, 27, 3, 213-226.
    • (2000) International Journal of Social Economics , vol.27 , Issue.3 , pp. 213-226
    • Oshagbemi, T.1
  • 72
    • 0001751275 scopus 로고
    • The Measurement of Perceived Job Characteristics: The Job Diagnostic Survey Versus Job Characteristics Inventory
    • Pierce, J.L., and Dunham, R.B. (1978), 'The Measurement of Perceived Job Characteristics: The Job Diagnostic Survey Versus Job Characteristics Inventory,' Academy of Management Journal, 21, 1, 123-128.
    • (1978) Academy of Management Journal , vol.21 , Issue.1 , pp. 123-128
    • Pierce, J.L.1    Dunham, R.B.2
  • 74
    • 0001295211 scopus 로고
    • Organizational Research on Job Involvement
    • Rabinowitz, S., and Hall, D.T. (1977), 'Organizational Research on Job Involvement,' Psychological Bulletin, 84, 2, 265-288.
    • (1977) Psychological Bulletin , vol.84 , Issue.2 , pp. 265-288
    • Rabinowitz, S.1    Hall, D.T.2
  • 76
    • 33644809363 scopus 로고    scopus 로고
    • Examining the Interconnection of Job Satisfaction and Organizational Commitment: An Application of the Bivariate Probit Model
    • Rayton, B.A. (2006), 'Examining the Interconnection of Job Satisfaction and Organizational Commitment: An Application of the Bivariate Probit Model,' International Journal of Human Resource Management, 17, 10, 139-154.
    • (2006) International Journal of Human Resource Management , vol.17 , Issue.10 , pp. 139-154
    • Rayton, B.A.1
  • 77
    • 24344471753 scopus 로고    scopus 로고
    • The Impact of Workplace Learning on Job Satisfaction in Small US Commercial Banks
    • Rowden, R.W., and Conine, C.T. (2005), 'The Impact of Workplace Learning on Job Satisfaction in Small US Commercial Banks,' Journal of Workplace Learning, 17, 4, 215-230.
    • (2005) Journal of Workplace Learning , vol.17 , Issue.4 , pp. 215-230
    • Rowden, R.W.1    Conine, C.T.2
  • 78
    • 38349142759 scopus 로고    scopus 로고
    • Multiple Effects of Human Resource Development Interventions
    • Rowold, J. (2008), 'Multiple Effects of Human Resource Development Interventions,' Journal of European Industrial Training, 32, 1, 32-44.
    • (2008) Journal of European Industrial Training , vol.32 , Issue.1 , pp. 32-44
    • Rowold, J.1
  • 79
    • 0000713418 scopus 로고    scopus 로고
    • The Effects of Job Turnover on the Training of Men and Women
    • Royalty, A.B. (1996), 'The Effects of Job Turnover on the Training of Men and Women,' Industrial and Labor Relations Review, 49, 3, 506-521.
    • (1996) Industrial and Labor Relations Review , vol.49 , Issue.3 , pp. 506-521
    • Royalty, A.B.1
  • 80
    • 0346340789 scopus 로고    scopus 로고
    • The Relationship of Age and Length of Service With Job Satisfaction: An Examination of Hotel Employees in Thailand
    • Sarker, S.J., Crossman, A., and Chinmeteepituck, P. (2003), 'The Relationship of Age and Length of Service With Job Satisfaction: An Examination of Hotel Employees in Thailand,' Journal of Managerial Psychology, 18, 7, 745-758.
    • (2003) Journal of Managerial Psychology , vol.18 , Issue.7 , pp. 745-758
    • Sarker, S.J.1    Crossman, A.2    Chinmeteepituck, P.3
  • 81
    • 0032391899 scopus 로고    scopus 로고
    • The Validity and Utility of Selection Methods in Personnel Psychology: Practical and Theoretical Implications of 85 Years of Research Findings
    • Schmidt, F.L., and Hunter, J.E. (1998), 'The Validity and Utility of Selection Methods in Personnel Psychology: Practical and Theoretical Implications of 85 Years of Research Findings,' Psychological Bulletin, 124, 262-274.
    • (1998) Psychological Bulletin , vol.124 , pp. 262-274
    • Schmidt, F.L.1    Hunter, J.E.2
  • 82
    • 12744263598 scopus 로고    scopus 로고
    • Shared Governance and Shared Leadership: Meeting the Challenges of Implementation
    • Scott, L., and Caress, A. (2005), 'Shared Governance and Shared Leadership: Meeting the Challenges of Implementation,' Journal of Nursing Management, 13, 1, 4-12.
    • (2005) Journal of Nursing Management , vol.13 , Issue.1 , pp. 4-12
    • Scott, L.1    Caress, A.2
  • 83
    • 0001914406 scopus 로고
    • A Theoretical Analysis of the Impact of Task Scope on Employee Performance
    • Schwab, D., and Cummings, L.L. (1976), 'A Theoretical Analysis of the Impact of Task Scope on Employee Performance,' Academy of Management Review, 1, 23-35.
    • (1976) Academy of Management Review , vol.1 , pp. 23-35
    • Schwab, D.1    Cummings, L.L.2
  • 84
  • 86
    • 84887103656 scopus 로고    scopus 로고
    • Sustaining Productivity Growth
    • Singapore Government, Singapore Press Holdings
    • Singapore Government (2011), 'Sustaining Productivity Growth,' Business Times, Singapore Press Holdings.
    • (2011) Business Times
  • 87
    • 40749132530 scopus 로고    scopus 로고
    • Understanding the Salespeople's Feedback-Satisfaction Linkage: What Role Does Job Perceptions Play?
    • Srivastava, R., and Rangarajan, D. (2008), 'Understanding the Salespeople's Feedback-Satisfaction Linkage: What Role Does Job Perceptions Play?' Journal of Business and Industrial Marketing, 23, 3, 151-160.
    • (2008) Journal of Business and Industrial Marketing , vol.23 , Issue.3 , pp. 151-160
    • Srivastava, R.1    Rangarajan, D.2
  • 88
    • 0039992828 scopus 로고
    • The Use of Time and Technology by Households in the United States
    • Stafford, F., and Duncan, G.J. (1980), 'The Use of Time and Technology by Households in the United States,' Research in Labor Economics, 3, 335-375.
    • (1980) Research in Labor Economics , vol.3 , pp. 335-375
    • Stafford, F.1    Duncan, G.J.2
  • 89
    • 0038392226 scopus 로고    scopus 로고
    • Training in Service-Importing and Imparting Customer Service Culture as an Interactive Process
    • Sturdy, A. (2000), 'Training in Service-Importing and Imparting Customer Service Culture as an Interactive Process,' International Journal of Human Resource Management, 11, 6, 1082-1103.
    • (2000) International Journal of Human Resource Management , vol.11 , Issue.6 , pp. 1082-1103
    • Sturdy, A.1
  • 91
  • 92
    • 84993027357 scopus 로고    scopus 로고
    • Job Characteristics and Personality as Predictors of Job Satisfaction
    • Thomas, A., Buboltz, W.C., and Winkelspoecht, C.S. (2004), 'Job Characteristics and Personality as Predictors of Job Satisfaction,' Organizational Analyses, 12, 2, 205-219.
    • (2004) Organizational Analyses , vol.12 , Issue.2 , pp. 205-219
    • Thomas, A.1    Buboltz, W.C.2    Winkelspoecht, C.S.3
  • 95
    • 84887030003 scopus 로고    scopus 로고
    • Employee Empowerment and Employee Satisfaction in the Workplace
    • Voisard, V. (2008), 'Employee Empowerment and Employee Satisfaction in the Workplace,' California Sociology Journal, 1, 1-17.
    • (2008) California Sociology Journal , vol.1 , pp. 1-17
    • Voisard, V.1
  • 96
    • 0001801662 scopus 로고
    • From Control to Commitment in the Workplace
    • Walton, R.E. (1985), 'From Control to Commitment in the Workplace,' Harvard Business Review, 63, 77-84.
    • (1985) Harvard Business Review , vol.63 , pp. 77-84
    • Walton, R.E.1
  • 98
    • 0025456468 scopus 로고
    • Job Satisfaction: Comparing CC and Med/Surg Nurses
    • Williams, C. (1990), 'Job Satisfaction: Comparing CC and Med/Surg Nurses,' Nursing Management, 21, 7, 104A-104H.
    • (1990) Nursing Management , vol.21 , Issue.7 , pp. 104
    • Williams, C.1
  • 99
    • 84887066238 scopus 로고    scopus 로고
    • Ageing in Asia: Working Longer and Harder in Singapore
    • Flamingo Singapore
    • Wood, F. (2010), 'Ageing in Asia: Working Longer and Harder in Singapore,' Flamingo Singapore, http://www.flamingoshanghai.com/blog/2010/02/08/ageing-in-asia-working-longer-and-harder-in-singapore/.
    • (2010)
  • 100
    • 34548386501 scopus 로고    scopus 로고
    • Work Enrichment and Employee Voice in Human Resource Management-Performance Studies
    • Wood, S.J., and Wall, T.D. (2007), 'Work Enrichment and Employee Voice in Human Resource Management-Performance Studies,' International Journal of Human Resource Management, 18, 7, 1335-1372.
    • (2007) International Journal of Human Resource Management , vol.18 , Issue.7 , pp. 1335-1372
    • Wood, S.J.1    Wall, T.D.2
  • 101
    • 0346491752 scopus 로고    scopus 로고
    • Changing the Mindset: The Training Myth and the Need for World-Class Performance
    • Wright, C., and Geroy, G.D. (2001), 'Changing the Mindset: The Training Myth and the Need for World-Class Performance,' International Journal of Human Resource Management, 12, 4, 586-600.
    • (2001) International Journal of Human Resource Management , vol.12 , Issue.4 , pp. 586-600
    • Wright, C.1    Geroy, G.D.2
  • 102
    • 2442417480 scopus 로고    scopus 로고
    • Training and Enterprise Performance in Transition: Evidence From China
    • Ying, C.N., and Noel, Y.M.S. (2004), 'Training and Enterprise Performance in Transition: Evidence From China,' International Journal of Human Resource Management, 15, 4, 878-894.
    • (2004) International Journal of Human Resource Management , vol.15 , Issue.4 , pp. 878-894
    • Ying, C.N.1    Noel, Y.M.S.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.