A review of a multiple retailer's labour turnover

International Journal of Retail & Distribution Management

Volumn 32, Issue 9, 2004, Pages 434-441

  Hendrie, James ^a  

^a Regional Business Manager   (Guatemala)

Author keywords

Employee turnover; Industrial relations; Job satisfaction; Retailers

Indexed keywords

EID: 84986059274     PISSN: 09590552     EISSN: None     Source Type: Journal    
DOI: 10.1108/09590550410549310     Document Type: Article

References (9)

1. ACAS (1994), “Absence and labour turnover”, ACAS Handbook, ACAS, London.
2. BBC News (2000), “Boots targets overseas expansion”, News, No. 2, available at: Bbc.co.uk.
3. Bevan, S. (1987), “The management of labour turnover”, Institute of Manpower Studies, Report No. 137, Institute of Manpower Studies, Brighton.
4. Hom, P.W. and Griffeth, R.W. (1995), Employee Turnover, Southwestern College Publishing, Cincinnati, OH.
5. March, J.G. and Simon, H.A. (1958), Organisations, John Wiley & Sons Ltd, New York, NY.
6. Mobley, W.H. (1977), “Intermediate linkages in the relationships between job satisfaction and employee turnover”, Journal of Applied Psychology, Vol. 62, pp. 237-40.
7. Muchinsky, P.M. and Tuttle, M.L. (1979), “Employee turnover: an empirical and methodological assessment”, Journal of Vocational Behaviour, Vol. 14, pp. 43-77.
8. Porter, L.W. and Steers, R.M. (1973), “Organisational work, and personnel factors in employee turnover and absenteeism”, Psychological Bulletin, Vol. 80, pp. 151-76.
9. Steers, R.M. and Mowday, R.T. (1981), “Employee turnover and post-decision accommodation processes”, in Cummings, L. and Staw, B. (Eds), Research in Organisational Behavior, Vol. 3, JAI Press, Greenwich, CT, pp. 235-81.