The effect of employee turnover on hotel profits: A test across multiple hotels

Cornell Hotel and Restaurant Administration Quarterly

Volumn 42, Issue 4, 2001, Pages 65-67

  Simons, Tony ^a   Hinkin, Timothy ^a  

^a 335 Statler Hall   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0011062839     PISSN: 00108804     EISSN: None     Source Type: Journal    
DOI: 10.1177/0010880401424006     Document Type: Article

References (6)

1. Perhaps the most noble, though inconclusive, attempts were by: William J. Wasmuth and Stanley W. Davis, "Managing Employee Turnover: Why Employees Leave," Cornell Hotel and Restaurant Administration Quarterly, Vol. 24, No. 1 (May 1983), pp. 10-18;
2. and William J. Wasmuth and Stanley W. Davis, "Strategies for Managing Employee Turnover," Cornell Hotel and Restaurant Administration Quarterly, Vol. 24, No. 2 (August 1983), pp. 65-75.
3. Mark A. Huselid, "The Impact of Human-resource-management Practices on Turnover, Productivity, and Corporate Financial Performance," Academy of Management Journal, Vol. 38 (1995), pp. 647-672.
4. James L. Heskett, W. Earl Sasser, Jr., and Leonard A. Schlesinger, The Service Profit Chain (New York: The Free Press, 1997).
5. 2 Asian Hospitality Conference, Hong Kong, 2001.
6. Timothy Hinkin and J. Bruce Tracey, "The Cost of Turnover: Putting a Price on the Learning Curve," Cornell Hotel and Restaurant Administration Quarterly, Vol. 41, No. 3 (June 2000), pp. 14-21.