Exploring the effect of distinct family firm reputation on consumers' preferences

Journal of Family Business Strategy

Volumn 4, Issue 1, 2013, Pages 3-11

  Binz, Claudia ^a   Hair Jr , Joseph F ^b   Pieper, Torsten M ^b   Baldauf, Artur ^a  

^a UNIVERSITY OF BERN   (Switzerland)

^b KENNESAW STATE UNIVERSITY   (United States)

Author keywords

Competitive advantage; Consumer preference; Family business branding; Family firm reputation

Indexed keywords

EID: 84875369899     PISSN: 18778585     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.jfbs.2012.12.004     Document Type: Article

References (68)

1. Anderson J.C., Gerbing D.W. Structural equation modeling in practice: A review and recommended two-step approach. Psychological Bulletin 1988, 103(3):411-423.
2. Armstrong J.S., Overton T.S. Estimating nonresponse bias in mail surveys. Journal of Marketing Research 1977, 14(3):396-402.
3. Bagozzi R.P., Yi Y. On the evaluation of structural equation models. Journal of the Academy of Marketing Science 1988, 16(1):74-94.
4. Bagozzi R.P., Yi Y., Phillips L.W. Assessing construct validity in organizational research. Administrative Science Quarterly 1991, 36:421-458.
5. Bentler P.M., Bonett D.G. Significance tests and goodness of fit in the analysis of covariance structures. Psychological Bulletin 1980, 88(3):588-606.
6. Berens G., Van Riel C.B.M. Corporate associations in the academic literature: Three main streams of thought in the reputation measurement literature. Corporate Reputation Review 2004, 7(2):161-178.
7. Berrone P., Cruz C.C., Gómez-Mejía L.R., Larraza Kintana M. Socioemotional wealth and corporate responses to institutional pressures: Do family-controlled firms pollute less?. Administrative Science Quarterly 2010, 55:82-113.
8. Blombäck, A. (2009). Family business: A secondary brand in corporate brand management. CeFEO working paper 2009:1. https://hj.divaportal.org/smash/get/diva2:133346/FULLTEXT01.
9. Botero, I., & Blombäck, A. (2010). Leveraging the family brand: Using brand management to highlight the advantages of family firms. Presented at the 10th annual International Family Enterprise Research Association conference.
10. Brown T.J., Dacin P.A. The company and the product: Corporate associations and consumer product responses. Journal of Marketing 1997, 61(1):68-84.
11. Carmeli A., Tishler A. The relationships between intangible organizational elements and organizational performance. Strategic Management Journal 2004, 25(13):1257-1278.
12. Carrigan M., Buckley J. 'What's so special about family business?' An exploratory study of UK and Irish consumer experiences of family businesses. International Journal of Consumer Studies 2008, 32(6):656-666.
13. Cooper M.J., Upton N., Seaman S. Customer relationship management: A comparative analysis of family and nonfamily businesses. Journal of Small Business Management 2005, 43(3):242-256.
14. Covin T.J. Profiling preference for employment in family-owned firms. Family Business Review 1994, 7(3):287-296.
15. Covin T.J. Perception of the family-owned firms: The impact of gender and educational level. Journal of Small Business Management 1994, 32(3):29-39.
16. Craig J.B., Dibrell C., Davis P.S. Leveraging family-based brand identity to enhance firm competitiveness and performance in family businesses. Journal of Small Business Management 2008, 46(3):351-371.
17. Cretu A., Brodie R. The influence of brand image and company reputation where manufacturers market to small firms: A customer value perspective. Industrial Marketing Management 2007, 36(2):230-240.
18. Donnelley R.G. The family business. Family Business Review 1988, 1(1):427-445.
19. Dowling G. Communicating corporate reputation through stories. California Management Review 2006, 49(1):82-100.
20. Dyer W.G. Culture and continuity in family firms. Family Business Review 1988, 1(1):37-50.
21. Dyer W.G. Examining the "family effect" on firm performance. Family Business Review 2006, 19(4):253-273.
22. Dyer W.G., Whetten D.A. Family firms and social responsibility: Preliminary evidence from the S&P 500. Entrepreneurship Theory and Practice 2006, 30(6):785-802.
23. Ferguson T.D., Deephouse D.L., Ferguson W.L. Do strategic groups differ in reputation?. Strategic Management Journal 2000, 21(12):1195-1214.
24. Fombrun C.J. Reputation: Realizing value from the corporate image 1996, Harvard Business School Press, Boston, MA.
25. Fombrun C.J., Gardberg N.A., Sever J.M. The reputation quotient: A multi-stakeholder measure of corporate reputation. Journal of Brand Management 2000, 7(4):241-255.
26. Fombrun C.J., Shanley M. What's in a name? Reputation building and corporate strategy. Academy of Management Journal 1990, 33(2):233-258.
27. Fornell C., Larcker D.F. Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research 1981, 18:39-50.
28. Godfrey P.C. The relationship between corporate philanthropy and shareholder wealth: A risk management perspective. Academy of Management Review 2005, 30(4):777-798.
29. Gray E., Balmer J. Managing corporate image and corporate reputation. Long Range Planning 1998, 31(5):695-702.
30. Greyser S.A. Advancing and enhancing corporate reputation. Corporate Communications 1999, 4(4):177-181.
31. Habbershon T. A unified systems perspective of family firm performance. Journal of Business Venturing 2003, 18(4):451-465.
32. Hair J.F., Black W.C., Babin B.J., Anderson R.E. Multivariate data analysis 2010, Prentice Hall, New Jersey. 7th ed.
33. Holt D.T., Rutherford M.W., Kuratko D.F. Advancing the field of family business research: Further testing the measurement properties of the F-PEC. Family Business Review 2010, 23(1):76-89.
34. Iacobucci D. Structural equations modeling: Fit indices, sample, size and advanced topics. Journal of Consumer Psychology 2010, 20:90-98.
35. Jöreskog K.G., Sörbom D. Advances in factor analysis and structural equation models 1979, University Press of America, New York.
36. Kashmiri S., Mahajan V. What's in a name? An analysis of the strategic behavior of family firms. International Journal of Research in Marketing 2010, 27(3):271-280.
37. Keh H.T., Xie Y. Corporate reputation and customer behavioral intentions: The roles of trust, identification and commitment. Industrial Marketing Management 2009, 38(7):732-742.
38. Kline R.B. Principles and practice of structural equation modeling 2004, Guildford, New York. 2nd ed.
39. Lange D., Lee P.M., Dai Y. Organizational reputation: A review. Journal of Management 2011, 37(1):153-184.
40. Lansberg I. Managing human resources in family firms: The problem of institutional overlap. Organizational Dynamics 1983, 12(1):39-46.
41. La Piere R. Attitudes and actions. Social Forces 1934, 13:230-237.
42. Memili E., Eddleston K.A., Kellermanns F.W., Zellweger T.M., Barnett T. The critical path to family firm success through entrepreneurial risk taking and image. Journal of Family Business Strategy 2010, 1(4):200-209.
43. Miller D., Le Breton-Miller I. Management insights from great and struggling family businesses. Long Range Planning 2005, 38(6):517-530.
44. Miller D., Le Breton-Miller I., Scholnick B. Stewardship vs. stagnation: An empirical comparison of small family and non-family businesses. Journal of Management Studies 2008, 45(1):51-78.
45. Niehm L.S., Swinney J., Miller N.J. Community social responsibility and its consequences for family business performance. Journal of Small Business Management 2008, 46(3):331-350.
46. Nunnally J.C., Bernstein I.H. Psychometric theory 1994, McGraw-Hill, New York, NY.
47. O'Donnell A., Gilmore A., Carson D., Cummins D. Competitive advantage in small to medium-sized enterprises. Journal of Strategic Marketing 2002, 10(3):205-223.
48. Okoroafo S.C., Koh A. The impact of the marketing activities of family owned businesses on consumer purchase intentions. International Journal of Business and Management 2009, 4(10):3-13.
49. Orth U.R., Green M.T. Consumer loyalty to family versus non-family business: The roles of store image, trust and satisfaction. Journal of Retailing and Consumer Services 2009, 16(4):248-259.
50. Pearson A.W., Lumpkin G.T. Measurement in family business research: How do we measure up?. Family Business Review 2011, 24:287-291.
51. Poza E.J., Alfred T., Maheshwari A. Stakeholder perceptions of culture and management practices in family and family firms: A preliminary report. Family Business Review 1997, 10(2):135-156.
52. Rindova V.P., Williamson I.O., Petkova A.P., Sever J.M. Being good or being known: An empirical examination of the dimensions, antecedents, and consequences of organizational reputation. Academy of Management Journal 2005, 48(6):1033-1049.
53. Roberts P.W., Dowling G.R. Corporate reputation and sustained superior financial performance. Strategic Management Journal 2002, 23(12):1077-1093.
54. Sabate J., Peunte E. Empirical analysis of the relationship between corporate reputation and financial performance: A survey of the literature. Corporate Reputation Review 2003, 6(2):161-177.
55. Sharma P. An overview of the field of family business studies: Current status and directions for the future. Family Business Review 2004, 17(1):1-36.
56. Sharma P., Chrisman J.J., Chua J.H. Strategic management of the family business: Past research and future challenges. Family Business Review 1997, 10(1):1-35.
57. Sirmon D.G., Hitt M.A. Managing resources: Linking unique resources, management, and wealth creation in family firms. Entrepreneurship Theory and Practice 2003, 27(4):339-358.
58. Suh T., Amine L. Defining and managing reputational capital in global markets. The Journal of Marketing Theory and Practice 2007, 15(3):205-217.
59. Sundaramurthy C., Kreiner G.E. Governing by managing identity boundaries: The case of family businesses. Entrepreneurship Theory and Practice 2008, 32(3):415-436.
60. Ward J.L. The special role of strategic planning for family businesses. Family Business Review 1988, 1(2):105-117.
61. Ward J.L. Growing the family business: Special challenges and best practices. Family Business Review 1997, 10(4):323-337.
62. Wartick S. Measuring corporate reputation. Business & Society 2002, 41:371-392.
63. Weigelt K., Camerer C. Reputation and corporate strategy: A review of recent theory and applications. Strategic Management Journal 1988, 9(5):443-454.
64. Westhead P., Cowling M., Howorth C. The development of family companies: Management and ownership imperatives. Family Business Review 2001, 14(4):369-382.
65. Whetten D.A., Mackey A. A social actor conception of organizational identity and its implications for the study of organizational reputation. Business & Society 2002, 41(4):393-414.
66. Zellweger T.M., Eddleston K.A., Kellermanns F.W. Exploring the concept of familiness: Introducing family firm identity. Journal of Family Business Strategy 2010, 1(1):54-63.
67. Zellweger T.M., Kellermanns F.W., Eddleston K.A., Memili E. Building a family firm image: How family firms capitalize on their family ties. Journal of Family Business Strategy 2012, 3(4):239-250.
68. Zellweger T.M., Nason R.S., Nordqvist M. From longevity of firms to transgenerational entrepreneurship of families introducing family entrepreneurial orientation. Family Business Review 2012, 25(2):136-155.