Customer relationship management: A comparative analysis of family and nonfamily business practices

Journal of Small Business Management

Volumn 43, Issue 3, 2005, Pages 242-256

  Cooper, Marjorie J ^a   Upton, Nancy ^a   Seaman, Samuel ^a  

^a BAYLOR UNIVERSITY   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 33745320509     PISSN: 00472778     EISSN: 1540627X     Source Type: Journal    
DOI: 10.1111/j.1540-627X.2005.00136.x     Document Type: Review

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