Internet forums and negotiation of healthcare knowledge cultures

Journal of Services Marketing

Volumn 27, Issue 1, 2013, Pages 59-75

  Keeling, Debbie ^a   Khan, Amna ^b   Newholm, Terry ^a  

^a UNIVERSITY OF MANCHESTER   (United Kingdom)

^b MANCHESTER METROPOLITAN UNIVERSITY   (United Kingdom)

Author keywords

Complex services; Consumer empowerment; Healthcare forums; Information transfer; Knowledge management; Knowledge transfer; Online communities; Tacit knowledge

Indexed keywords

EID: 84874163952     PISSN: 08876045     EISSN: None     Source Type: Journal    
DOI: 10.1108/08876041311296383     Document Type: Article

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