-
1
-
-
0346509221
-
An adaptation of moderated e-mail focus groups to assess the potential for a new online (Internet) financial services offer in the UK
-
Adriaenssens, C. and Cadman, L. (1999), “An adaptation of moderated e-mail focus groups to assess the potential for a new online (Internet) financial services offer in the UK”, Journal of the Market Research Society, Vol. 41 No. 4, pp. 417-24.
-
(1999)
Journal of the Market Research Society
, vol.41
, Issue.4
, pp. 417-424
-
-
Adriaenssens, C.1
Cadman, L.2
-
2
-
-
33847179313
-
A cyber-store-y
-
Alper, A. (1998), “A cyber-store-y”, Computerworld, Vol. 32 No. 23, p. 2.
-
(1998)
Computerworld
, vol.32
, Issue.23
, pp. 2
-
-
Alper, A.1
-
3
-
-
0029096278
-
Studies in the new consumer behaviour
-
in Miller, D. (Ed.), Routledge, London
-
Belk, R.W. (1995), “Studies in the new consumer behaviour”, in Miller, D. (Ed.), Acknowledging Consumption, Routledge, London, pp. 58-95.
-
(1995)
Acknowledging Consumption
, pp. 58-95
-
-
Belk, R.W.1
-
4
-
-
0010097429
-
Value-added marketing in the digital domain: enhancing the utility of the Internet
-
Breitenbach, C. and van Doren, D. (1998), “Value-added marketing in the digital domain: enhancing the utility of the Internet”, Journal of Consumer Marketing, Vol. 15 No. 6, pp. 559-75.
-
(1998)
Journal of Consumer Marketing
, vol.15
, Issue.6
, pp. 559-575
-
-
Breitenbach, C.1
van Doren, D.2
-
5
-
-
84905013185
-
The strategy of consumer motivation
-
Britt, S.H. (1950), “The strategy of consumer motivation”, Journal of Marketing, Vol. 14 No. 5, pp. 666-74.
-
(1950)
Journal of Marketing
, vol.14
, Issue.5
, pp. 666-674
-
-
Britt, S.H.1
-
6
-
-
84986067752
-
Service quality in Internet banking: the importance of customer role
-
forthcoming.
-
Broderick, A. and Vachirapornpuk, S. (2002), “Service quality in Internet banking: the importance of customer role”, Marketing Intelligence & Planning, forthcoming.
-
(2002)
Marketing Intelligence & Planning
-
-
Broderick, A.1
Vachirapornpuk, S.2
-
7
-
-
0012676170
-
The real impact of Internet advertising
-
Cartellereiri, C., Parsons, A., Rao, V. and Zeisser, M. (1997), “The real impact of Internet advertising”, The McKinsey Quarterly, No. 3, pp. 44-63.
-
(1997)
The McKinsey Quarterly
, Issue.3
, pp. 44-63
-
-
Cartellereiri, C.1
Parsons, A.2
Rao, V.3
Zeisser, M.4
-
8
-
-
0345757328
-
Branding on the Internet
-
Chaigouris, L. (2000), “Branding on the Internet”, Marketing Management, Vol. 9 No. 2, pp. 34-9.
-
(2000)
Marketing Management
, vol.9
, Issue.2
, pp. 34-39
-
-
Chaigouris, L.1
-
9
-
-
79960518464
-
Multiple nets, integrated image
-
Chase, N. (1998), “Multiple nets, integrated image”, Quality, Vol. 37 No. 6, pp. 79-81.
-
(1998)
Quality
, vol.37
, Issue.6
, pp. 79-81
-
-
Chase, N.1
-
10
-
-
0347828333
-
Speaking to customers: the anthropology of communication
-
in Sherry, J.F. (Ed.) Sage, Thousand Oaks, CA
-
Denny, R. (1995), “Speaking to customers: the anthropology of communication”, in Sherry, J.F. (Ed.), Contemporary Marketing and Consumer Behavior: An Anthropological Sourcebook, Sage, Thousand Oaks, CA, pp. 331-45.
-
(1995)
Contemporary Marketing and Consumer Behavior: An Anthropological Sourcebook
, pp. 331-345
-
-
Denny, R.1
-
12
-
-
21344452190
-
Breaking tradition
-
Fellman, M.W. (1999), “Breaking tradition”, Marketing Research, Vol. 11 No. 3, pp. 20-4.
-
(1999)
Marketing Research
, vol.11
, Issue.3
, pp. 20-24
-
-
Fellman, M.W.1
-
13
-
-
0002736288
-
There is a there there: notes toward a definition of cybercommunity
-
Jones, S. (Ed.) Sage, Thousand Oaks, CA
-
Fernback, J. (1999), “There is a there there: notes toward a definition of cybercommunity”, in Jones, S. (Ed.), Doing Internet Research: Critical Issues and Methods for Examining the Net, Sage, Thousand Oaks, CA, pp. 203-20.
-
(1999)
Doing Internet Research: Critical Issues and Methods for Examining the Net
, pp. 203-220
-
-
Fernback, J.1
-
14
-
-
19244377227
-
GPs in cyberspace: the sociology of a virtual community
-
Fox, N. and Roberts, C. (1999), “GPs in cyberspace: the sociology of a virtual community”, The Sociological Review, Vol. 47 No. 4, pp. 643-71.
-
(1999)
The Sociological Review
, vol.47
, Issue.4
, pp. 643-671
-
-
Fox, N.1
Roberts, C.2
-
15
-
-
0345936862
-
Crossing the respondent divide
-
paper presented at the AQRP Seminar, Association of Qualitative Research Practitioners, London, June
-
Fuller, K. and Adams, J. (1999), “Crossing the respondent divide”, paper presented at the AQRP Seminar, Association of Qualitative Research Practitioners, London, June, pp. 1-12.
-
(1999)
, pp. 1-12
-
-
Fuller, K.1
Adams, J.2
-
16
-
-
0003933142
-
-
2nd ed., Paul Chapman Publishing, London
-
Gill, J. and Johnson, P. (1997), Research Methods for Managers, 2nd ed., Paul Chapman Publishing, London.
-
(1997)
Research Methods for Managers
-
-
Gill, J.1
Johnson, P.2
-
18
-
-
0001139641
-
The Internet and international marketing
-
Hamill, J. (1997), “The Internet and international marketing”, International Marketing Review, Vol. 14 No. 5, pp. 300-23.
-
(1997)
International Marketing Review
, vol.14
, Issue.5
, pp. 300-323
-
-
Hamill, J.1
-
20
-
-
0040849100
-
Turning the focus online
-
Heckman, J. (2000), “Turning the focus online”, Marketing News, Vol. 34 No. 5, pp. 15.
-
(2000)
Marketing News
, vol.34
, Issue.5
, pp. 15
-
-
Heckman, J.1
-
21
-
-
84986106947
-
Branding the globe
-
Hildebrand, C. (1998), “Branding the globe”, CIO, Vol. 11 No. 11, pp. 34-42.
-
(1998)
CIO
, vol.11
, Issue.11
, pp. 34-42
-
-
Hildebrand, C.1
-
22
-
-
84986140470
-
Humanistic inquiry in marketing research: philosophy, method and criteria
-
August
-
Hirschman, E.C. (1986), “Humanistic inquiry in marketing research: philosophy, method and criteria”, Journal of Marketing Research, Vol. 23, August, pp. 237-49.
-
(1986)
Journal of Marketing Research
, vol.23
, pp. 237-249
-
-
Hirschman, E.C.1
-
23
-
-
0031491452
-
A new marketing paradigm for electronic commerce
-
January-March
-
Hoffman, D.L. and Novak, T.P. (1997), “A new marketing paradigm for electronic commerce”, The Information Society, Vol. 13, January-March, pp. 43-54.
-
(1997)
The Information Society
, vol.13
, pp. 43-54
-
-
Hoffman, D.L.1
Novak, T.P.2
-
24
-
-
0002126713
-
The experiential aspects of consumption: consumer fantasies, feeling and fun
-
Fall
-
Holbrook, M.B. and Hirschman, E.C. (1982), “The experiential aspects of consumption: consumer fantasies, feeling and fun”, Journal of Consumer Research, Fall, pp. 132-40.
-
(1982)
Journal of Consumer Research
, pp. 132-140
-
-
Holbrook, M.B.1
Hirschman, E.C.2
-
25
-
-
84986119633
-
A reassessment of the roots and theoretical basis of qualitative market research in the UK
-
paper presented at the Market Research Society Conference, Brighton
-
Imms, M. (1999), “A reassessment of the roots and theoretical basis of qualitative market research in the UK”, paper presented at the Market Research Society Conference, Brighton.
-
(1999)
-
-
Imms, M.1
-
27
-
-
0040188503
-
‘I want to believe’: a netnography of the X-philes’ subculture of consumption
-
Kozinets, R.V. (1997), “‘I want to believe’: a netnography of the X-philes’ subculture of consumption”, Advances in Consumer Research, Vol. 24, pp. 470-5.
-
(1997)
Advances in Consumer Research
, vol.24
, pp. 470-475
-
-
Kozinets, R.V.1
-
28
-
-
0010100434
-
On netnography: initial reflections on consumer research investigations of cyberculture
-
Kozinets, R.V. (1998), “On netnography: initial reflections on consumer research investigations of cyberculture”, Advances in Consumer Research, Vol. 25, pp. 366-71.
-
(1998)
Advances in Consumer Research
, vol.25
, pp. 366-371
-
-
Kozinets, R.V.1
-
29
-
-
84924249859
-
The field behind the screen: using the method of netnography to research market-oriented virtual communities
-
available at:
-
Kozinets, R.V. (2000), “The field behind the screen: using the method of netnography to research market-oriented virtual communities”, Journal of Marketing Research, available at: www.kellogg.nwu.edu/faculty/Kozinets/htm/Research/Virtual/field_behind_the_screen.htm
-
(2000)
Journal of Marketing Research
-
-
Kozinets, R.V.1
-
30
-
-
0042646445
-
Ensouling consumption: a netnographic exploration of the meaning of boycotting behaviour
-
Kozinets, R.V. and Handelman, J. (1998), “Ensouling consumption: a netnographic exploration of the meaning of boycotting behaviour”, Advances in Consumer Research, Vol. 25, pp. 475-80.
-
(1998)
Advances in Consumer Research
, vol.25
, pp. 475-480
-
-
Kozinets, R.V.1
Handelman, J.2
-
31
-
-
84986054974
-
Auction mania
-
Lenatti, C. (1999), “Auction mania”, Upside, Vol. 11 No. 7, pp. 84-92.
-
(1999)
Upside
, vol.11
, Issue.7
, pp. 84-92
-
-
Lenatti, C.1
-
32
-
-
0001650449
-
Symbols for sale
-
Levy, S.J. (1959), “Symbols for sale”, Harvard Business Review, Vol. 37 No. 4, pp. 117-24.
-
(1959)
Harvard Business Review
, vol.37
, Issue.4
, pp. 117-124
-
-
Levy, S.J.1
-
33
-
-
84986012031
-
Letter to the editor
-
December, Market Research Society of Australia, Sydney
-
List, D. (1998), “Letter to the editor”, Research News, December, Market Research Society of Australia, Sydney.
-
(1998)
Research News
-
-
List, D.1
-
34
-
-
0033236362
-
Doing sociolinguistic research on the French Minitel
-
Livia, A. (1999), “Doing sociolinguistic research on the French Minitel”, American Behavioral Scientist, Vol. 43 No. 3, pp. 422-35.
-
(1999)
American Behavioral Scientist
, vol.43
, Issue.3
, pp. 422-435
-
-
Livia, A.1
-
35
-
-
0009284511
-
An ethnography of a gift store: trappings, wrappings, and rapture
-
McGrath, M.A. (1989), “An ethnography of a gift store: trappings, wrappings, and rapture”, Journal of Retailing, Vol. 65 No. 4, pp. 421-49.
-
(1989)
Journal of Retailing
, vol.65
, Issue.4
, pp. 421-449
-
-
McGrath, M.A.1
-
36
-
-
38249000281
-
An ethnographic study of an urban periodic marketplace: lessons from the Midville Farmers’ Market
-
McGrath, M.A., Sherry, J.F. and Heisley, D.D. (1993), “An ethnographic study of an urban periodic marketplace: lessons from the Midville Farmers’ Market”, Journal of Retailing, Vol. 69 No. 3, pp. 280-319.
-
(1993)
Journal of Retailing
, vol.69
, Issue.3
, pp. 280-319
-
-
McGrath, M.A.1
Sherry, J.F.2
Heisley, D.D.3
-
37
-
-
84920320635
-
The new market research
-
Macht, J. (1998), “The new market research”, Inc, Vol. 20 No. 10, pp. 86-94.
-
(1998)
Inc
, vol.20
, Issue.10
, pp. 86-94
-
-
Macht, J.1
-
39
-
-
0035531893
-
Brand community
-
Muniz, A.M. and O’Guinn, T.C. (2001), “Brand community”, Journal of Consumer Research, Vol. 27 No. 4, pp. 412-32.
-
(2001)
Journal of Consumer Research
, vol.27
, Issue.4
, pp. 412-432
-
-
Muniz, A.M.1
O’Guinn, T.C.2
-
40
-
-
0001193762
-
Using virtual focus groups in qualitative research
-
Murray, P.J. (1997), “Using virtual focus groups in qualitative research”, Qualitative Health Research, Vol. 7 No. 4, pp. 542-9.
-
(1997)
Qualitative Health Research
, vol.7
, Issue.4
, pp. 542-549
-
-
Murray, P.J.1
-
41
-
-
84986075869
-
The exploration of brand community: a case study of the mini car community
-
unpublished MSc dissertation, De Montfort University, Leicester
-
Pei-Ya, C. (2000), “The exploration of brand community: a case study of the mini car community”, unpublished MSc dissertation, De Montfort University, Leicester.
-
(2000)
-
-
Pei-Ya, C.1
-
42
-
-
0002229547
-
The Internet and international marketing
-
Spring
-
Quelch, J. and Klein, L. (1996), “The Internet and international marketing”, Sloan Management Review, Spring, pp. 61-75.
-
(1996)
Sloan Management Review
, pp. 61-75
-
-
Quelch, J.1
Klein, L.2
-
44
-
-
84986134715
-
Marketers harvest Web communities’ concealed treasure
-
Riedman, P. (2000), “Marketers harvest Web communities’ concealed treasure”, Advertising Age, Vol. 71 No. 7, p. 7.
-
(2000)
Advertising Age
, vol.71
, Issue.7
, pp. 7
-
-
Riedman, P.1
-
45
-
-
84986025114
-
Subcultures of consumption: an ethnography of the new bikers
-
June
-
Schouten, J.W. and McAlexander, J.H. (1995), “Subcultures of consumption: an ethnography of the new bikers”, Journal of Consumer Research, Vol. 22, June, pp. 43-61.
-
(1995)
Journal of Consumer Research
, vol.22
, pp. 43-61
-
-
Schouten, J.W.1
McAlexander, J.H.2
-
46
-
-
38549171111
-
Jumping the hurdles of marketing research
-
Shea, C.Z. and LeBourveau, C. (2000), “Jumping the hurdles of marketing research”, Marketing Research, Vol. 12 No. 3, pp. 22-30.
-
(2000)
Marketing Research
, vol.12
, Issue.3
, pp. 22-30
-
-
Shea, C.Z.1
LeBourveau, C.2
-
47
-
-
0002130835
-
Response variation in e-mail surveys: an exploration
-
Sheehan, K.B. and McMillan, S.J. (1999), “Response variation in e-mail surveys: an exploration”, Journal of Advertising Research, Vol. 39 No. 4, pp. 45-54.
-
(1999)
Journal of Advertising Research
, vol.39
, Issue.4
, pp. 45-54
-
-
Sheehan, K.B.1
McMillan, S.J.2
-
48
-
-
0002804318
-
A sociocultural analysis of a midwestern flea market
-
June
-
Sherry, J.F. (1990a), “A sociocultural analysis of a midwestern flea market”, Journal of Consumer Research, Vol. 17, June, pp. 13-30.
-
(1990)
Journal of Consumer Research
, vol.17
, pp. 13-30
-
-
Sherry, J.F.1
-
49
-
-
0011753587
-
Dealers and dealing in a periodic market: informal retailing in ethnographic perspective
-
Sherry, J.F. (1990b), “Dealers and dealing in a periodic market: informal retailing in ethnographic perspective”, Journal of Retailing, Vol. 66 No. 2, pp. 174-200.
-
(1990)
Journal of Retailing
, vol.66
, Issue.2
, pp. 174-200
-
-
Sherry, J.F.1
-
50
-
-
0007312575
-
The soul of the company store: Nike Town, Chicago and the emplaced brandscape
-
in Sherry, J.F. (Ed.) NTC Books, Lincolnwood, IL
-
Sherry, J.F. (1998), “The soul of the company store: Nike Town, Chicago and the emplaced brandscape”, in Sherry, J.F. (Ed.), Servicescapes: The Concept of Place in Contemporary Markets, NTC Books, Lincolnwood, IL, pp. 305-36.
-
(1998)
Servicescapes: The Concept of Place in Contemporary Markets
, pp. 305-336
-
-
Sherry, J.F.1
-
51
-
-
0000909612
-
Unpacking the holiday presence: a comparative ethnography of two gift stores
-
in Hirschman, E.C. (Ed.), Association for Consumer Research, Provo, UT
-
Sherry, J.F. and McGrath, M.A. (1989), “Unpacking the holiday presence: a comparative ethnography of two gift stores”, in Hirschman, E.C. (Ed.), Interpretive Consumer Research, Association for Consumer Research, Provo, UT, pp. 148-67.
-
(1989)
Interpretive Consumer Research
, pp. 148-167
-
-
Sherry, J.F.1
McGrath, M.A.2
-
52
-
-
0033240635
-
The gendered interactional patterns of computer-mediated chat rooms: a critical ethnographic study
-
Soukup, C. (1999), “The gendered interactional patterns of computer-mediated chat rooms: a critical ethnographic study”, The Information Society, Vol. 15, pp. 169-76.
-
(1999)
The Information Society
, vol.15
, pp. 169-176
-
-
Soukup, C.1
-
53
-
-
0033236351
-
Life in virtual worlds
-
Taylor, T.L. (1999), “Life in virtual worlds”, American Behavioral Scientist, Vol. 43 No. 3, pp. 436-49.
-
(1999)
American Behavioral Scientist
, vol.43
, Issue.3
, pp. 436-449
-
-
Taylor, T.L.1
-
54
-
-
79551524158
-
The information age and the death of distance
-
paper presented at the 1st International Conference on Critical Management Studies, Manchester School of Management, Manchester, July.
-
Thomas, M.J. (1999), “The information age and the death of distance”, paper presented at the 1st International Conference on Critical Management Studies, Manchester School of Management, Manchester, July.
-
(1999)
-
-
Thomas, M.J.1
-
55
-
-
84986135481
-
A 24-hour focus group – sites dig into search queries to learn consumer preferences
-
10 April
-
Tillet, L.S. (2000), “A 24-hour focus group – sites dig into search queries to learn consumer preferences”, Internet Week, No. 808, 10 April, p. 170.
-
(2000)
Internet Week
, Issue.808
, pp. 170
-
-
Tillet, L.S.1
-
56
-
-
0013165474
-
You had to be there: why marketers are increasingly experiencing consumers for themselves and the impact of this on the role and remit of consumer professionals
-
Trevaskis, H. (2000), “You had to be there: why marketers are increasingly experiencing consumers for themselves and the impact of this on the role and remit of consumer professionals”, International Journal of Market Research, Vol. 42 No. 2, pp. 207-17.
-
(2000)
International Journal of Market Research
, vol.42
, Issue.2
, pp. 207-217
-
-
Trevaskis, H.1
-
57
-
-
84937178922
-
The cyber-ethnographic (re)construction of two feminist online communities
-
available at:
-
Ward, K.J. (1999), “The cyber-ethnographic (re)construction of two feminist online communities”, Sociological Research Online, Vol. 4 No. 1, available at: www.socioresonline. org.uk/socioresonline/4/1ward.html
-
(1999)
Sociological Research Online
, vol.4
, Issue.1
-
-
Ward, K.J.1
-
58
-
-
0040751424
-
Considering the electronic participant: some polemical observations on the ethics of on-line research
-
Waskul, D. and Douglas, M. (1996), “Considering the electronic participant: some polemical observations on the ethics of on-line research”, The Information Society, Vol. 12, pp. 129-39.
-
(1996)
The Information Society
, vol.12
, pp. 129-139
-
-
Waskul, D.1
Douglas, M.2
-
59
-
-
79960474573
-
Are you privy to the private net?
-
Whitmore, S. (1999), “Are you privy to the private net?”, MC Technology Marketing Intelligence, Vol. 19 No. 7, pp. 54-6.
-
(1999)
MC Technology Marketing Intelligence
, vol.19
, Issue.7
, pp. 54-56
-
-
Whitmore, S.1
-
60
-
-
84986068040
-
We all need to address declining respondent co-operation
-
available at:
-
Marek, D. (1998), “We all need to address declining respondent co-operation”, available at: www.mra-net.org
-
(1998)
-
-
Marek, D.1
|