메뉴 건너뛰기




Volumn 18, Issue 4, 2012, Pages 327-340

Tourist destination brand equity and internal stakeholders: An empirical research

Author keywords

Brand equity; brand management; destination branding; internal marketing; internal stakeholders

Indexed keywords


EID: 84868274872     PISSN: 13567667     EISSN: 14791870     Source Type: Journal    
DOI: 10.1177/1356766712459689     Document Type: Article
Times cited : (65)

References (54)
  • 2
    • 85135327052 scopus 로고    scopus 로고
    • Internal marketing issues and challenges
    • Ahmed PK,Rafiq M.Internal marketing issues and challenges.European Journal of Marketing. 2003;37 (9): 1177-1186.
    • (2003) European Journal of Marketing , vol.37 , Issue.9 , pp. 1177-1186
    • Ahmed, P.K.1    Rafiq, M.2
  • 3
    • 33344455195 scopus 로고    scopus 로고
    • Internal marketing and the mediating role of organizational competencies
    • Ahmed PK,Rafiq M,Saad N.Internal marketing and the mediating role of organizational competencies.European Journal of Marketing. 2003;37 (9): 1221-1241.
    • (2003) European Journal of Marketing , vol.37 , Issue.9 , pp. 1221-1241
    • Ahmed, P.K.1    Rafiq, M.2    Saad, N.3
  • 4
    • 0000011793 scopus 로고
    • Reassessing and reconceptualizing the multidimensional nature of organizational commitment
    • Akhtar S,Tan D.Reassessing and reconceptualizing the multidimensional nature of organizational commitment.Psychological Reports. 1994;75 (3): 1379-1390.
    • (1994) Psychological Reports , vol.75 , Issue.3 , pp. 1379-1390
    • Akhtar, S.1    Tan, D.2
  • 5
    • 84986665106 scopus 로고
    • The measurement and antecedents of affective, continuance and normative commitment to the organization
    • Allen LJ,Meyer JP.The measurement and antecedents of affective, continuance and normative commitment to the organization.Journal of Occupational Psychology. 1990;63:1-18.
    • (1990) Journal of Occupational Psychology , vol.63 , pp. 1-18
    • Allen, L.J.1    Meyer, J.P.2
  • 6
    • 0035538345 scopus 로고    scopus 로고
    • Being committed: Affective, cognitive, and conative components of relationship commitment
    • Arriaga BX,Agnew RW.Being committed: Affective, cognitive, and conative components of relationship commitment.Personality and Social Psychology Bulletin. 2001;27 (9): 1190-1203.
    • (2001) Personality and Social Psychology Bulletin , vol.27 , Issue.9 , pp. 1190-1203
    • Arriaga, B.X.1    Agnew, R.W.2
  • 7
    • 21344458341 scopus 로고    scopus 로고
    • Human resource management's role in internal branding: An opportunity for cross-functional brand message synergy
    • Aurand TW,Gorchels L,Bishop TR.Human resource management's role in internal branding: An opportunity for cross-functional brand message synergy.Journal of Product and Brand Management. 2005;14 (3): 163-169.
    • (2005) Journal of Product and Brand Management , vol.14 , Issue.3 , pp. 163-169
    • Aurand, T.W.1    Gorchels, L.2    Bishop, T.R.3
  • 8
    • 10144222437 scopus 로고    scopus 로고
    • A brand loyalty model involving cognitive, affective, and conative brand loyalty and customer satisfaction
    • Back K,Parks S.A brand loyalty model involving cognitive, affective, and conative brand loyalty and customer satisfaction.Journal of Hospitality and Tourism Research. 2003;27 (4): 419-435.
    • (2003) Journal of Hospitality and Tourism Research , vol.27 , Issue.4 , pp. 419-435
    • Back, K.1    Parks, S.2
  • 9
    • 58249128375 scopus 로고    scopus 로고
    • A model of customer-based brand equity and its application to multiple destinations
    • Boo S,Busser J,Baloglu S.A model of customer-based brand equity and its application to multiple destinations.Tourism Management. 2009;30 (2): 219-231.
    • (2009) Tourism Management , vol.30 , Issue.2 , pp. 219-231
    • Boo, S.1    Busser, J.2    Baloglu, S.3
  • 10
    • 0002695532 scopus 로고    scopus 로고
    • Marketing the competitive destination of the future
    • Buhalis D.Marketing the competitive destination of the future.Tourism Management. 2000;21 (1): 97-116.
    • (2000) Tourism Management , vol.21 , Issue.1 , pp. 97-116
    • Buhalis, D.1
  • 11
    • 67650233022 scopus 로고    scopus 로고
    • Key determinants of internal brand management success: An exploratory empirical analysis
    • Burmann C,Zeplin S,Riley N.Key determinants of internal brand management success: An exploratory empirical analysis.Journal of Brand Management. 2009;16 (4): 264-284.
    • (2009) Journal of Brand Management , vol.16 , Issue.4 , pp. 264-284
    • Burmann, C.1    Zeplin, S.2    Riley, N.3
  • 12
    • 0036650754 scopus 로고    scopus 로고
    • Cooperative branding for rural destinations
    • Cai L.Cooperative branding for rural destinations.Annals of Tourism Research. 2002;29 (3): 720-742.
    • (2002) Annals of Tourism Research , vol.29 , Issue.3 , pp. 720-742
    • Cai, L.1
  • 13
    • 84986037709 scopus 로고    scopus 로고
    • The effect of internal marketing on organizational commitment among retail bank managers
    • Caruana A,Calleya P.The effect of internal marketing on organizational commitment among retail bank managers.International Journal of Bank Marketing. 1998;16 (3): 108-116.
    • (1998) International Journal of Bank Marketing , vol.16 , Issue.3 , pp. 108-116
    • Caruana, A.1    Calleya, P.2
  • 14
    • 24744438098 scopus 로고    scopus 로고
    • Branding a state: The evolution of brand Oregon
    • Curtis J.Branding a state: The evolution of brand Oregon.Journal of Vacation Marketing. 2001;7 (1): 75-81.
    • (2001) Journal of Vacation Marketing , vol.7 , Issue.1 , pp. 75-81
    • Curtis, J.1
  • 15
    • 84986038345 scopus 로고    scopus 로고
    • Integrating internal marketing with participative management
    • Davis TR.Integrating internal marketing with participative management.Management Decision. 2001;39 (2): 121-130.
    • (2001) Management Decision , vol.39 , Issue.2 , pp. 121-130
    • Davis, T.R.1
  • 16
    • 33645052994 scopus 로고    scopus 로고
    • Destination image and destination personality: An application of branding theories to tourism places
    • Ekinci Y,Hosany S,Uysal M.Destination image and destination personality: An application of branding theories to tourism places.Journal of Business Research. 2006;59 (5): 638-642.
    • (2006) Journal of Business Research , vol.59 , Issue.5 , pp. 638-642
    • Ekinci, Y.1    Hosany, S.2    Uysal, M.3
  • 17
    • 0041747172 scopus 로고
    • Internal marketing: Concepts, measurement and application
    • Foreman S,Money A.Internal marketing: Concepts, measurement and application.Journal of Marketing Management. 1995;11 (8): 755-768.
    • (1995) Journal of Marketing Management , vol.11 , Issue.8 , pp. 755-768
    • Foreman, S.1    Money, A.2
  • 18
    • 33747372859 scopus 로고
    • Internal marketing and organizational behavior: A partnership in developing customer-conscious employees at every level
    • George W.Internal marketing and organizational behavior: A partnership in developing customer-conscious employees at every level.Journal of Business Research. 1990;20 (1): 63-70.
    • (1990) Journal of Business Research , vol.20 , Issue.1 , pp. 63-70
    • George, W.1
  • 19
    • 3042751377 scopus 로고    scopus 로고
    • Leveraging export brands through a tourism destination brand
    • Gnoth J.Leveraging export brands through a tourism destination brand.Journal of Brand Management. 2002;9 ((4/5)): 262-280.
    • (2002) Journal of Brand Management , vol.9 , Issue.4-5 , pp. 262-280
    • Gnoth, J.1
  • 20
    • 0003506109 scopus 로고    scopus 로고
    • (6th edn). Upper Saddle River, NJ: Prentice-Hall/Pearson.;, Upper Saddle River, NJ: Prentice-Hall/Pearson
    • Hair JF,Black WC,Babin BJMultivariate Data Analysis. 2006) Multivariate Data Analysis (6th edn). Upper Saddle River, NJ: Prentice-Hall/Pearson.Upper Saddle River, NJ: Prentice-Hall/Pearson; 2006:.
    • (2006) Multivariate Data Analysis
    • Hair, J.F.1    Black, W.C.2    Babin, B.J.3
  • 22
    • 18144365577 scopus 로고    scopus 로고
    • Relational network brands: Towards a conceptual model of place brands
    • Hankinson G.Relational network brands: Towards a conceptual model of place brands.Journal of Vacation Marketing. 2004;10 (2): 109-121.
    • (2004) Journal of Vacation Marketing , vol.10 , Issue.2 , pp. 109-121
    • Hankinson, G.1
  • 23
    • 84993030023 scopus 로고    scopus 로고
    • The brand images of tourism destinations: A study of the saliency of organic images
    • Hankinson G.The brand images of tourism destinations: A study of the saliency of organic images.Journal of Product and Brand Management. 2005;13 (1): 6-14.
    • (2005) Journal of Product and Brand Management , vol.13 , Issue.1 , pp. 6-14
    • Hankinson, G.1
  • 24
    • 67650231406 scopus 로고    scopus 로고
    • The management of destination brands: Five guiding principles based on recent developments in corporate branding theory
    • Hankinson G.The management of destination brands: Five guiding principles based on recent developments in corporate branding theory.Journal of Brand Management. 2007;14 (3): 240-254.
    • (2007) Journal of Brand Management , vol.14 , Issue.3 , pp. 240-254
    • Hankinson, G.1
  • 26
    • 21144478550 scopus 로고
    • Conceptualizing, managing and measuring customer-based brand equity
    • Keller KL.Conceptualizing, managing and measuring customer-based brand equity.Journal of Marketing. 1993;57 (1): 1-22.
    • (1993) Journal of Marketing , vol.57 , Issue.1 , pp. 1-22
    • Keller, K.L.1
  • 28
    • 33847676879 scopus 로고    scopus 로고
    • Evaluating Slovenia's image as a tourism destination: A self-analysis process towards building a destination brand
    • Koneckik M.Evaluating Slovenia's image as a tourism destination: A self-analysis process towards building a destination brand.Journal of Brand Management. 2004;11 (4): 307-316.
    • (2004) Journal of Brand Management , vol.11 , Issue.4 , pp. 307-316
    • Koneckik, M.1
  • 29
    • 33847629872 scopus 로고    scopus 로고
    • Customer based brand equity for a destination
    • Koneckik M,Gartner WC.Customer based brand equity for a destination.Annals of Tourism Research. 2007;34 (2): 400-421.
    • (2007) Annals of Tourism Research , vol.34 , Issue.2 , pp. 400-421
    • Koneckik, M.1    Gartner, W.C.2
  • 30
    • 33745986738 scopus 로고    scopus 로고
    • WWW.Branding.States.US: An analysis of brand-building elements in the US state tourism websites
    • Lee G,Cai LA,O'Leary JT.WWW.Branding.States.US: An analysis of brand-building elements in the US state tourism websites.Tourism Management. 2006;27:815-828.
    • (2006) Tourism Management , vol.27 , pp. 815-828
    • Lee, G.1    Cai, L.A.2    O'Leary, J.T.3
  • 32
    • 4243485247 scopus 로고
    • Testing the side-bet theory of organizational commitment: Some methodological considerations
    • Meyer JP,Allen JN.Testing the side-bet theory of organizational commitment: Some methodological considerations.Journal of Applied Psychology. 1984;62:372-378.
    • (1984) Journal of Applied Psychology , vol.62 , pp. 372-378
    • Meyer, J.P.1    Allen, J.N.2
  • 34
    • 33745724229 scopus 로고    scopus 로고
    • Destination branding and the role of the stakeholders: The case of New Zealand
    • Morgan NJ,Pritchard A,Piggot R.Destination branding and the role of the stakeholders: The case of New Zealand.Journal of Vacation Marketing. 2003;9 (3): 285-299.
    • (2003) Journal of Vacation Marketing , vol.9 , Issue.3 , pp. 285-299
    • Morgan, N.J.1    Pritchard, A.2    Piggot, R.3
  • 36
    • 0033958826 scopus 로고    scopus 로고
    • The destination product and its impact on traveller perceptions
    • Murphy P,Pritchard MP,Smith B.The destination product and its impact on traveller perceptions.Tourism Management. 2000;21:43-52.
    • (2000) Tourism Management , vol.21 , pp. 43-52
    • Murphy, P.1    Pritchard, M.P.2    Smith, B.3
  • 37
    • 34547822570 scopus 로고    scopus 로고
    • Using destination brand personality to differentiate regional tourism destinations
    • Murphy P,Moscardo G,Benckerdorff P.Using destination brand personality to differentiate regional tourism destinations.Journal of Travel Research. 2007;46 (1): 5-14.
    • (2007) Journal of Travel Research , vol.46 , Issue.1 , pp. 5-14
    • Murphy, P.1    Moscardo, G.2    Benckerdorff, P.3
  • 40
    • 84997760927 scopus 로고    scopus 로고
    • Poetics and politics of destination branding: Denmark
    • Ooi CS.Poetics and politics of destination branding: Denmark.Scandinavian Journal of Hospitality and Tourism. 2004;4 (2): 107-128.
    • (2004) Scandinavian Journal of Hospitality and Tourism , vol.4 , Issue.2 , pp. 107-128
    • Ooi, C.S.1
  • 41
    • 69249206278 scopus 로고    scopus 로고
    • Destination brand positioning slogans towards the development of a set of accountability criteria
    • Pike S.Destination brand positioning slogans towards the development of a set of accountability criteria.Acta Turistica. 2004;16 (2): 102-124.
    • (2004) Acta Turistica , vol.16 , Issue.2 , pp. 102-124
    • Pike, S.1
  • 42
    • 24744446292 scopus 로고    scopus 로고
    • Tourism destination brand complexity
    • Pike S.Tourism destination brand complexity.Journal of Product and Brand Management. 2005;14 (4): 258-259.
    • (2005) Journal of Product and Brand Management , vol.14 , Issue.4 , pp. 258-259
    • Pike, S.1
  • 43
    • 36649008523 scopus 로고    scopus 로고
    • Customer-based brand equity for destinations: Practical DMO performance measures
    • Pike S.Customer-based brand equity for destinations: Practical DMO performance measures.Journal of Travel and Tourism Marketing. 2007;22 (1): 51-61.
    • (2007) Journal of Travel and Tourism Marketing , vol.22 , Issue.1 , pp. 51-61
    • Pike, S.1
  • 44
    • 67649145036 scopus 로고    scopus 로고
    • The role of internal branding in the delivery of employee brand promise
    • Punjaisri K,Wilson A.The role of internal branding in the delivery of employee brand promise.Journal of Brand Management. 2007;15 (1): 57-70.
    • (2007) Journal of Brand Management , vol.15 , Issue.1 , pp. 57-70
    • Punjaisri, K.1    Wilson, A.2
  • 45
    • 84986132564 scopus 로고    scopus 로고
    • Advances in the internal marketing concept: Definition, synthesis and extension
    • Rafiq M,Ahmed PK.Advances in the internal marketing concept: Definition, synthesis and extension.Journal of Services Marketing. 2000;14 (6): 449-462.
    • (2000) Journal of Services Marketing , vol.14 , Issue.6 , pp. 449-462
    • Rafiq, M.1    Ahmed, P.K.2
  • 48
    • 22544447353 scopus 로고    scopus 로고
    • Destination stakeholders: Exploring identity and salience
    • Sheehan L,Ritchie BJ.Destination stakeholders: Exploring identity and salience.Annals of Tourism Research. 2005;32 (3): 711-734.
    • (2005) Annals of Tourism Research , vol.32 , Issue.3 , pp. 711-734
    • Sheehan, L.1    Ritchie, B.J.2
  • 49
    • 48549094779 scopus 로고    scopus 로고
    • Contemplating place branding umbrella. The case of coordinated national tourism and business promotion in Denmark
    • Therkelsen A,Halkier H.Contemplating place branding umbrella. The case of coordinated national tourism and business promotion in Denmark.Scandinavian Journal of Hospitality and Tourism. 2008;8 (2): 159-175.
    • (2008) Scandinavian Journal of Hospitality and Tourism , vol.8 , Issue.2 , pp. 159-175
    • Therkelsen, A.1    Halkier, H.2
  • 50
    • 0001784209 scopus 로고
    • Sample size for estimating multinomial proportions
    • Thompson SK.Sample size for estimating multinomial proportions.The American Statistician. 1987;41 (1): 42-46.
    • (1987) The American Statistician , vol.41 , Issue.1 , pp. 42-46
    • Thompson, S.K.1
  • 51
    • 3843054544 scopus 로고
    • Internal marketing: A review and some interdisciplinary research challenges
    • Varey RJ.Internal marketing: A review and some interdisciplinary research challenges.International Journal of Service Industry Management. 1995;6 (1): 40-63.
    • (1995) International Journal of Service Industry Management , vol.6 , Issue.1 , pp. 40-63
    • Varey, R.J.1
  • 52
    • 85135300897 scopus 로고    scopus 로고
    • A broadened conception of internal marketing
    • Varey RJ,Lewis BR.A broadened conception of internal marketing.European Journal of Marketing. 1999;33 ((9/10)): 926-944.
    • (1999) European Journal of Marketing , vol.33 , Issue.9-10 , pp. 926-944
    • Varey, R.J.1    Lewis, B.R.2
  • 53
    • 84993046561 scopus 로고    scopus 로고
    • Can association methods reveal the effects of internal branding on tourism destination stakeholders?
    • Wagner O,Peters M.Can association methods reveal the effects of internal branding on tourism destination stakeholders?.Journal of Place Management and Development. 2009;2 (1): 52-69.
    • (2009) Journal of Place Management and Development , vol.2 , Issue.1 , pp. 52-69
    • Wagner, O.1    Peters, M.2
  • 54
    • 84868292807 scopus 로고    scopus 로고
    • Local challenges to regional destination branding: Case studies of two heritage communities in North East Victoria, Australia
    • 17-19 December
    • Wheeler F.Local challenges to regional destination branding: Case studies of two heritage communities in North East Victoria, Australia. Paper presented at the 2nd Conference on Destination Branding and Marketing, Macau (China), 17-19 December. 2007;:.
    • (2007) Paper presented at the 2nd Conference on Destination Branding and Marketing, Macau (China)
    • Wheeler, F.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.