Building Better Workplaces through Individual Perspective Taking: A Fresh Look at a Fundamental Human Process

International Review of Industrial and Organizational Psychology 2008

Volumn 23, Issue , 2008, Pages 149-196

  Parker, Sharon K ^a   Atkins, Paul W B ^b,c   Axtell, Carolyn M ^a  

^a UNIVERSITY OF SHEFFIELD   (United Kingdom)

^b AUSTRALIAN NATIONAL UNIVERSITY   (Australia)

^c AUSTRALIAN NATIONAL UNIVERSITY   (Australia)

Author keywords

Active perspective taking goal directed process; Conceptualizing perspective taking; Emotional labor; Emotional regulation strategies; Heedful interrelating and decreased errors; Helping behaviour organizational citizenship core component; Perspective taking and negative outcomes; Perspective taking at higher levels; Perspective taking role in meaning making; Perspective taking effectiveness and "empathic accuracy"

Indexed keywords

EID: 84861888398     PISSN: None     EISSN: None     Source Type: Book    
DOI: 10.1002/9780470773277.ch5     Document Type: Chapter

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