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Volumn 43, Issue 8, 2011, Pages 589-603

Cross-training performance in flexible labor scheduling environments

Author keywords

absenteeism; cross training; schedule flexibility; service operations; workforce scheduling

Indexed keywords

ABSENTEEISM; CROSS TRAINING; SCHEDULE FLEXIBILITY; SERVICE OPERATIONS; WORKFORCE SCHEDULING;

EID: 79957467302     PISSN: 0740817X     EISSN: 15458830     Source Type: Journal    
DOI: 10.1080/0740817X.2010.550906     Document Type: Article
Times cited : (52)

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