메뉴 건너뛰기




Volumn 27, Issue 4, 2011, Pages 231-260

Consumer acceptance of recommendations by interactive decision aids: The joint role of temporal distance and concrete versus abstract communications

Author keywords

construal level theory; consumer behavior; e commerce; interactive decision aids; recommenders

Indexed keywords

CONSTRUAL LEVEL THEORY; CONSUMER BEHAVIORS; DECISION AIDS; E-COMMERCE; RECOMMENDERS;

EID: 79955577301     PISSN: 07421222     EISSN: None     Source Type: Journal    
DOI: 10.2753/MIS0742-1222270408     Document Type: Article
Times cited : (51)

References (50)
  • 1
    • 33846185876 scopus 로고    scopus 로고
    • Utilizing popularity characteristics for product recommendation
    • Ahn, H.J. Utilizing popularity characteristics for product recommendation. International Journal of Electronic Commerce, 11, 2 (2006), 59-80.
    • (2006) International Journal of Electronic Commerce , vol.11 , Issue.2 , pp. 59-80
    • Ahn, H.J.1
  • 3
    • 0034338871 scopus 로고    scopus 로고
    • Controlling the information flow: Effects on consumers' decision making and preferences
    • Ariely, D. Controlling the information flow: Effects on consumers' decision making and preferences. Journal of Consumer Research, 27, 2 (2000), 233-248.
    • (2000) Journal of Consumer Research , vol.27 , Issue.2 , pp. 233-248
    • Ariely, D.1
  • 5
    • 0023020183 scopus 로고
    • The moderator-mediator variable distinction in social psychological research: Conceptual, strategic, and statistical considerations
    • Baron, R.M., and Kenny, D.A. The moderator-mediator variable distinction in social psychological research: Conceptual, strategic, and statistical considerations. Journal of Personality and Social Psychology, 51, 6 (1986), 1173-1182.
    • (1986) Journal of Personality and Social Psychology , vol.51 , Issue.6 , pp. 1173-1182
    • Baron, R.M.1    Kenny, D.A.2
  • 6
    • 21844495332 scopus 로고
    • Adolescent influence in family decision making: A replication with extension
    • Beatty, S.E., and Talpade, S. Adolescent influence in family decision making: A replication with extension. Journal of Consumer Research, 21, 2 (1994), 332-341.
    • (1994) Journal of Consumer Research , vol.21 , Issue.2 , pp. 332-341
    • Beatty, S.E.1    Talpade, S.2
  • 7
    • 38849148708 scopus 로고    scopus 로고
    • Recommendation systems with purchase data
    • Bodapati, A.V. Recommendation systems with purchase data. Journal of Marketing Research, 45, 1 (2008), 77-93.
    • (2008) Journal of Marketing Research , vol.45 , Issue.1 , pp. 77-93
    • Bodapati, A.V.1
  • 8
    • 0000803187 scopus 로고
    • Structure of vacation destination choice sets
    • Crompton, J.L. Structure of vacation destination choice sets. Annals of Tourism Research, 19, 3 (1992), 420-434.
    • (1992) Annals of Tourism Research , vol.19 , Issue.3 , pp. 420-434
    • Crompton, J.L.1
  • 9
    • 65249138834 scopus 로고    scopus 로고
    • Increasing the attractiveness of mass customization: The role of complementary on-line services and range of options
    • Dellaert, B.G.C., and Dabholkar, P.A. Increasing the attractiveness of mass customization: The role of complementary on-line services and range of options. International Journal of Electronic Commerce, 13, 3 (2009), 43-70.
    • (2009) International Journal of Electronic Commerce , vol.13 , Issue.3 , pp. 43-70
    • Dellaert, B.G.C.1    Dabholkar, P.A.2
  • 10
    • 55949123492 scopus 로고    scopus 로고
    • Shopping context and consumers' mental representation of complex shopping trip decision problems
    • Dellaert, B.G.C.; Arentze, T.A.; and Timmermans., H.J.P. Shopping context and consumers' mental representation of complex shopping trip decision problems. Journal of Retailing, 84, 2 (2008), 219-232.
    • (2008) Journal of Retailing , vol.84 , Issue.2 , pp. 219-232
    • Dellaert, B.G.C.1    Arentze, T.A.2    Timmermans, H.J.P.3
  • 11
    • 0037490520 scopus 로고    scopus 로고
    • Smart agents: When lower search costs for quality information increase price sensitivity
    • Diehl, K.; Kornish, L.J.; and Lynch, J.J.G. Smart agents: When lower search costs for quality information increase price sensitivity. Journal of Consumer Research, 30, 1 (2003), 56-71.
    • (2003) Journal of Consumer Research , vol.30 , Issue.1 , pp. 56-71
    • Diehl, K.1    Kornish, L.J.2    Lynch, J.J.G.3
  • 12
    • 84904185608 scopus 로고    scopus 로고
    • Feature-oriented vs. needs-oriented product access for non-expert online shoppers
    • In B. Schmid, K. Stanoevska-Slabeva, and V. T schammer (eds.), Boston: Kluwer Academic
    • Felix, D.; Niederberger, C.; Steiger, P.; and Stolze, M. Feature-oriented vs. needs-oriented product access for non-expert online shoppers. In B. Schmid, K. Stanoevska-Slabeva, and V. T schammer (eds.), Towards the E-Society: E-Commerce, E-Business, and E-Government. Boston: Kluwer Academic, 2001, pp. 399-406.
    • (2001) Towards the E-Society: E-Commerce, E-Business, and E-Government , pp. 399-406
    • Felix, D.1    Niederberger, C.2    Steiger, P.3    Stolze, M.4
  • 13
    • 3543001078 scopus 로고    scopus 로고
    • Temporal construal effects on abstract and concrete thinking: Consequences for insight and creative cognition
    • DOI 10.1037/0022-3514.87.2.177
    • Foerster, J.; Friedman, R.S.; and Liberman, N. Temporal construal effects on abstract and concrete thinking: Consequences for insight and creative cognition. Journal of Personality and Social Psychology, 87, 2 (2004), 177-189. (Pubitemid 39015864)
    • (2004) Journal of Personality and Social Psychology , vol.87 , Issue.2 , pp. 177-189
    • Forster, J.1    Friedman, R.S.2    Liberman, N.3
  • 14
    • 4344605506 scopus 로고    scopus 로고
    • The influence of abstract and concrete mindsets on anticipating and guiding others' self-regulatory efforts
    • DOI 10.1016/j.jesp.2004.04.003, PII S0022103104000411
    • Freitas, A.L.; Gollwitzer, P.; and Trope, Y. The influence of abstract and concrete mindsets on anticipating and guiding others' self-regulatory efforts. Journal of Experimental Social Psychology, 40, 6 (2004), 739-752. (Pubitemid 39150819)
    • (2004) Journal of Experimental Social Psychology , vol.40 , Issue.6 , pp. 739-752
    • Freitas, A.L.1    Gollwitzer, P.2    Trope, Y.3
  • 15
    • 0035542102 scopus 로고    scopus 로고
    • Recommendation or evaluation? Task sensitivity in information source selection
    • DOI 10.1086/323730
    • Gershoff, A.D.; Broniarczyk, S.M.; and West, P.M. Recommendation or evaluation? Task sensitivity in information source selection. Journal of Consumer Research, 28, 3 (2001), 418-438. (Pubitemid 33403467)
    • (2001) Journal of Consumer Research , vol.28 , Issue.3 , pp. 418-438
    • Gershoff, A.D.1    Broniarczyk, S.M.2    West, P.M.3
  • 16
    • 0038460122 scopus 로고    scopus 로고
    • Consumer acceptance of online agent advice: Extremity and positivity effects
    • Gershoff, A.D.; Mukherjee, A.; and Mukhopadhyay, A. Consumer acceptance of online agent advice: Extremity and positivity effects. Journal of Consumer Psychology, 13, 1-2 (2003), 161-170. (Pubitemid 36703995)
    • (2003) Journal of Consumer Psychology , vol.13 , Issue.1-2 , pp. 161-170
    • Gershoff, A.D.1    Mukherjee, A.2    Mukhopadhyay, A.3
  • 18
    • 0034340397 scopus 로고    scopus 로고
    • Consumer decision making in online shopping environments: The effects of interactive decision aids
    • Häubl, G., and Trifts, V. Consumer decision making in online shopping environments: The effects of interactive decision aids. Marketing Science, 19, 1 (2000), 4-21.
    • (2000) Marketing Science , vol.19 , Issue.1 , pp. 4-21
    • Häubl, G.1    Trifts, V.2
  • 19
    • 33746180827 scopus 로고    scopus 로고
    • Involvement and decision-making performance with a decision aid: The infuence of social multimedia, gender, and playfulness
    • DOI 10.2753/MIS0742-1222220302
    • Hess, T.J.; Fuller, M.A.; and Mathew, J. Involvement and decision-making performance with a decision aid: The influence of social multimedia, gender, and playfulness. Journal of Management Information Systems, 22, 3 (Winter 2005-6), 15-54. (Pubitemid 44376852)
    • (2005) Journal of Management Information Systems , vol.22 , Issue.3 , pp. 15-54
    • Hess, T.J.1    Fuller, M.A.2    Mathew, J.3
  • 20
    • 13944276356 scopus 로고    scopus 로고
    • The effects of information format and shopping task on consumers' online shopping behavior: A cognitive fit perspective
    • Hong, W.; Thong, J.Y.L.; and Tam, K.Y. The effects of information format and shopping task on consumers' online shopping behavior: A cognitive fit perspective. Journal of Management Information Systems, 21, 3 (Winter 2004-5), 149-184. (Pubitemid 40264572)
    • (2004) Journal of Management Information Systems , vol.21 , Issue.3 , pp. 149-184
    • Hong, W.1    Thong, J.Y.L.2    Tam, K.Y.3
  • 21
    • 0036173594 scopus 로고    scopus 로고
    • Expressing preferences in a principal-agent task: A comparison of choice, rating, and matching
    • Huber, J.; Ariely, D.; and Fischer, G. Expressing preferences in a principal-agent task: A comparison of choice, rating, and matching. Organizational Behavior & Human Decision Processes, 87, 1 (2002), 66-90.
    • (2002) Organizational Behavior & Human Decision Processes , vol.87 , Issue.1 , pp. 66-90
    • Huber, J.1    Ariely, D.2    Fischer, G.3
  • 22
    • 33646408128 scopus 로고    scopus 로고
    • Construal-level effects on preference stability, preference-behavior correspondence, and the suppression of competing brands
    • DOI 10.1207/s15327663jcp1602-4
    • Kardes, F.R.; Cronley, M.L.; and Kim, J. Construal-level effects on preference stability, preference-behavior correspondence, and the suppression of competing brands. Journal of Consumer Psychology, 16, 2 (2006), 135-144. (Pubitemid 43679564)
    • (2006) Journal of Consumer Psychology , vol.16 , Issue.2 , pp. 135-144
    • Kardes, F.R.1    Cronley, M.L.2    Kim, J.3
  • 23
    • 67649202550 scopus 로고    scopus 로고
    • It's time to vote: The effect of matching message orientation and temporal frame on political persuasion
    • Kim, H.; Rao, A.R.; and Lee, A.Y. It's time to vote: The effect of matching message orientation and temporal frame on political persuasion. Journal of Consumer Research, 35, 6 (2008), 877-889.
    • (2008) Journal of Consumer Research , vol.35 , Issue.6 , pp. 877-889
    • Kim, H.1    Rao, A.R.2    Lee, A.Y.3
  • 24
    • 73349138607 scopus 로고    scopus 로고
    • Effects of temporal distance and memory on consumer judgments
    • Kim, Y.-J.; Park, J.; and Wyer, R.S. Effects of temporal distance and memory on consumer judgments. Journal of Consumer Research, 36, 4 (2009), 634-645.
    • (2009) Journal of Consumer Research , vol.36 , Issue.4 , pp. 634-645
    • Kim, Y.-J.1    Park, J.2    Wyer, R.S.3
  • 25
    • 33846006255 scopus 로고    scopus 로고
    • The effects of personalization and familiarity on trust and adoption of recommendation agents
    • Komiak, S.Y.X., and Benbasat, I. The effects of personalization and familiarity on trust and adoption of recommendation agents. MIS Quarterly, 30, 4 (2006), 941-960. (Pubitemid 46051910)
    • (2006) MIS Quarterly: Management Information Systems , vol.30 , Issue.4 , pp. 941-960
    • Komiak, S.Y.X.1    Benbasat, I.2
  • 26
    • 33847696012 scopus 로고    scopus 로고
    • The effect of measurement task transparency on preference construction and evaluations of personalized recommendations
    • Kramer, T. The effect of measurement task transparency on preference construction and evaluations of personalized recommendations. Journal of Marketing Research, 44, 2 (2007), 224-233.
    • (2007) Journal of Marketing Research , vol.44 , Issue.2 , pp. 224-233
    • Kramer, T.1
  • 27
    • 77950215825 scopus 로고    scopus 로고
    • Value from regulatory construal fit: The persuasive impact of fit between consumer goals and message concreteness
    • Lee, A.Y.; Keller, P.A.; and Sternthal, B. Value from regulatory construal fit: The persuasive impact of fit between consumer goals and message concreteness. Journal of Consumer Research, 36, 5 (2010), 735-747.
    • (2010) Journal of Consumer Research , vol.36 , Issue.5 , pp. 735-747
    • Lee, A.Y.1    Keller, P.A.2    Sternthal, B.3
  • 29
    • 34249092657 scopus 로고    scopus 로고
    • Personalized content recommendation and user satisfaction: Theoretical synthesis and empirical findings
    • DOI 10.2753/MIS0742-1222230303
    • Liang, T.-P.; Lai, H.-J.; and Ku, Y.-C. Personalized content recommendation and user satisfaction: Theoretical synthesis and empirical findings. Journal of Management Information Systems, 23, 3 (Winter 2006-7), 45-70. (Pubitemid 46785757)
    • (2006) Journal of Management Information Systems , vol.23 , Issue.3 , pp. 45-70
    • Liang, T.-P.1    Lai, H.-J.2    Ku, Y.I.-C.3
  • 30
    • 0036872952 scopus 로고    scopus 로고
    • The effect of temporal distance on level of mental construal
    • DOI 10.1016/S0022-1031(02)00535-8, PII S0022103102005358
    • Liberman, N.; Sagristano, M.D.; and Trope, Y. The effect of temporal distance on level of mental construal. Journal of Experimental Social Psychology, 38, 6 (2002), 523-534. (Pubitemid 36100579)
    • (2002) Journal of Experimental Social Psychology , vol.38 , Issue.6 , pp. 523-534
    • Liberman, N.1    Sagristano, M.D.2    Trope, Y.3
  • 32
    • 0001096636 scopus 로고
    • On the external validity of experiments in consumer research
    • Lynch, J.G. On the external validity of experiments in consumer research. Journal of Consumer Research, 9, 3 (1982), 225-239.
    • (1982) Journal of Consumer Research , vol.9 , Issue.3 , pp. 225-239
    • Lynch, J.G.1
  • 33
    • 33745295617 scopus 로고    scopus 로고
    • Deferring versus expediting consumption: The effect of outcome concreteness on sensitivity to time horizon
    • DOI 10.1509/jmkr.43.4.618
    • Malkoc, S.A., and Zauberman, G. Deferring versus expediting consumption: The effect of outcome concreteness on sensitivity to time horizon. Journal of Marketing Research, 43, 4 (2006), 618-627. (Pubitemid 44845879)
    • (2006) Journal of Marketing Research , vol.43 , Issue.4 , pp. 618-627
    • Malkoc, S.A.1    Zauberman, G.2
  • 34
    • 62649135706 scopus 로고    scopus 로고
    • Assessing the influence of recollection and familiarity in memory for own- versus other-race faces
    • Marcon, J.L.; Susa, K.J.; and Meissner, C.A. Assessing the influence of recollection and familiarity in memory for own- versus other-race faces. Psychonomic Bulletin & Review, 16, 1 (2009), 99-103.
    • (2009) Psychonomic Bulletin & Review , vol.16 , Issue.1 , pp. 99-103
    • Marcon, J.L.1    Susa, K.J.2    Meissner, C.A.3
  • 35
    • 84955066476 scopus 로고    scopus 로고
    • Interactive consumer decision aids
    • In B. Wierenga (ed.), New York: Springer Science and Business Media
    • Murray, K.B., and Häubl, G. Interactive consumer decision aids. In B. Wierenga (ed.), Handbook of Marketing Decision Models. New York: Springer Science and Business Media, 2008, pp. 55-77.
    • (2008) Handbook of Marketing Decision Models , pp. 55-77
    • Murray, K.B.1    Häubl, G.2
  • 38
    • 13844271275 scopus 로고    scopus 로고
    • SPSS and SAS procedures for estimating indirect effects in simple mediation models
    • Preacher, K.J., and Hayer, A.F. SPSS and SAS procedures for estimating indirect effects in simple mediation models. Behavior Research Methods, Instruments & Computers, 36, 4 (2004), 717-731. (Pubitemid 40251423)
    • (2004) Behavior Research Methods, Instruments, and Computers , vol.36 , Issue.4 , pp. 717-731
    • Preacher, K.J.1    Hayes, A.F.2
  • 39
    • 68949122979 scopus 로고    scopus 로고
    • Evaluating anthropomorphic product recommendation agents: A social relationship perspective to designing information systems
    • Spring
    • Qiu, L., and Benbasat, I. Evaluating anthropomorphic product recommendation agents: A social relationship perspective to designing information systems. Journal of Management Information Systems, 25, 4 (Spring 2009), 145-181.
    • (2009) Journal of Management Information Systems , vol.25 , Issue.4 , pp. 145-181
    • Qiu, L.1    Benbasat, I.2
  • 40
  • 41
    • 0007331710 scopus 로고    scopus 로고
    • Effects of perceptual fluency on affective judgments
    • Reber, R.; Winkielman, P.; and Schwarz, N. Effects of perceptual fluency on affective judgments. Psychological Science, 9, 1 (1998), 45-48.
    • (1998) Psychological Science , vol.9 , Issue.1 , pp. 45-48
    • Reber, R.1    Winkielman, P.2    Schwarz, N.3
  • 43
    • 0001977427 scopus 로고    scopus 로고
    • Integrating constraints and benefits to identify responsive target markets for museum attractions
    • Tina, S.; Crompton, J.L.; and Witt, P.A. Integrating constraints and benefits to identify responsive target markets for museum attractions. Journal of Travel Research, 35, 2 (1996), 34-45. (Pubitemid 126651065)
    • (1996) Journal of Travel Research , vol.35 , Issue.2 , pp. 34-45
    • Tian, S.1    Crompton, J.L.2    Witt, P.A.3
  • 45
    • 0042766176 scopus 로고    scopus 로고
    • Temporal construal
    • DOI 10.1037/0033-295X.110.3.403
    • Trope, Y., and Liberman, N. Temporal construal. Psychological Review, 110, 3 (2003), 403-421. (Pubitemid 37189432)
    • (2003) Psychological Review , vol.110 , Issue.3 , pp. 403-421
    • Trope, Y.1    Liberman, N.2
  • 46
    • 34249319121 scopus 로고    scopus 로고
    • Construal levels and psychological distance: Effects on representation, prediction, evaluation, and behavior
    • Trope, Y.; Liberman, N.; and Wakslak, C. Construal levels and psychological distance: Effects on representation, prediction, evaluation, and behavior. Journal of Consumer Psychology, 17, 2 (2007), 83-95.
    • (2007) Journal of Consumer Psychology , vol.17 , Issue.2 , pp. 83-95
    • Trope, Y.1    Liberman, N.2    Wakslak, C.3
  • 47
    • 38349112609 scopus 로고    scopus 로고
    • Recommendation agents for electronic commerce: Effects of explanation facilities on trusting beliefs
    • Spring
    • Wang, W., and Benbasat, I. Recommendation agents for electronic commerce: Effects of explanation facilities on trusting beliefs. Journal of Management Information Systems, 23, 4 (Spring 2007), 217-246.
    • (2007) Journal of Management Information Systems , vol.23 , Issue.4 , pp. 217-246
    • Wang, W.1    Benbasat, I.2
  • 48
    • 44249108358 scopus 로고    scopus 로고
    • Attributions of trust in decision support technologies: A study of recommendation agents for e-commerce
    • DOI 10.2753/MIS0742-1222240410
    • Wang, W., and Benbasat, I. Attributions of trust in decision support technologies: A study of recommendation agents for e-commerce. Journal of Management Information Systems, 24, 4 (Spring 2008), 249-273. (Pubitemid 351721665)
    • (2008) Journal of Management Information Systems , vol.24 , Issue.4 , pp. 249-273
    • Wang, W.1    Benbasat, I.2
  • 49
    • 66449118782 scopus 로고    scopus 로고
    • Interactive decision aids for consumer decision making in e-commerce: The influence of perceived strategy restrictiveness
    • Wang, W., and Benbasat, I. Interactive decision aids for consumer decision making in e-commerce: The influence of perceived strategy restrictiveness. MIS Quarterly, 33, 2 (2009), 293-320.
    • (2009) MIS Quarterly , vol.33 , Issue.2 , pp. 293-320
    • Wang, W.1    Benbasat, I.2
  • 50
    • 33847704486 scopus 로고    scopus 로고
    • E-commerce product recommendation agents: Use, characteristics, and impact
    • Xiao, B., and Benbasat, I. E-commerce product recommendation agents: Use, characteristics, and impact. MIS Quarterly, 31, 1 (2007), 137-209. (Pubitemid 46382521)
    • (2007) MIS Quarterly: Management Information Systems , vol.31 , Issue.1 , pp. 137-209
    • Bo, X.1    Benbasat, I.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.