Evaluating anthropomorphic product recommendation agents: A social relationship perspective to designing information systems

Journal of Management Information Systems

Volumn 25, Issue 4, 2008, Pages 145-182

  Qiu, Lingyun ^a   Benbasat, Izak ^b  

^a Peking University   (China)

^b UNIVERSITY OF BRITISH COLUMBIA   (Canada)

Author keywords

Avatar; Decision support systems; Electronic commerce; Human voice; Laboratory experiments; Recommendation agents; Social presence; Text to speech (TTS); User acceptance of IT

Indexed keywords

ARTIFICIAL INTELLIGENCE; ELECTRONIC COMMERCE; INTELLIGENT AGENTS; PRODUCT DESIGN; SOCIAL ASPECTS;

AVATAR; HUMAN VOICE; LABORATORY EXPERIMENTS; RECOMMENDATION AGENTS; SOCIAL PRESENCE; TEXT TO SPEECH; USER ACCEPTANCE OF IT;

DECISION SUPPORT SYSTEMS;

EID: 68949122979     PISSN: 07421222     EISSN: None     Source Type: Journal    
DOI: 10.2753/MIS0742-1222250405     Document Type: Article

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