The role of usability and satisfaction in the consumer's commitment to a financial services website

International Journal of Electronic Finance

Volumn 2, Issue 1, 2008, Pages 31-49

  Casalo L ^a   Flavian C ^a   Guinaliu M ^a  

^a UNIVERSITY OF ZARAGOZA   (Spain)

Author keywords

Affective commitment; Internet banking; Satisfaction; Usability

Indexed keywords

EID: 78649794048     PISSN: 17460069     EISSN: 17460077     Source Type: Journal    
DOI: 10.1504/IJEF.2008.016883     Document Type: Article

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