Mobile banking in Germany: A strategic perspective

International Journal of Electronic Finance

Volumn 1, Issue 3, 2007, Pages 304-320

  Scornavacca, Eusebio ^a   Hoehle, Hartmut ^a  

^a VICTORIA UNIVERSITY OF WELLINGTON   (New Zealand)

Author keywords

Germany; M commerce; Mobile banking; Services; Strategy

Indexed keywords

EID: 38149068179     PISSN: 17460069     EISSN: 17460077     Source Type: Journal    
DOI: 10.1504/IJEF.2007.011501     Document Type: Article

References (25)

1. Bahadur, K., Desmet, D. and v. Bommel, E. (2005) 'Smart it spending: Insights from European banks', McKinsey Quarterly, Vol. 2006, pp.1-7.
2. Bai, L., Chou, D.C., Yen, D.C. and Lin, B. (2005) 'Mobile commerce: Its market analyses', International Journal of Mobile Communications, Vol. 3, No. 1, pp.66-81.
3. Barnes, S.J. (2003) Mbusiness - The Strategic Implications of Wireless Communications, Oxford: Butterworth-Heinemann.
4. Barnes, S.J. and Corbitt, B. (2003) 'Mobile banking: Concept and potential', International Journal of Mobile Communications, Vol. 1, No. 3, pp.273-288.
5. Barnes, S.J. and Huff, S.L. (2003) 'Rising sun: I-mode and the wireless internet', Communications of the ACM, Vol. 46, No. 11, pp.78-84.
6. Cashgroup (2005) Cashgroup - Kostenlose Bargeldversorgung für Kunden der Cash Group Banken, http://www.cashgroup.de/(retrieved 19 December).
7. Die Bank (2004) Top 100 der deutschen Kreditwirtschaft, from the Top 100 der deutschen Kreditwirtschaft (retrieved 28 November 2005).
8. DZ Bank (2006) DZ Bank - Achieving More Together!, http://www.dzbank.de/internet_en/index.jsp; jsessionid=00009KaisV5M-OpYnwhvHrF9GCC:10f7pcc35?_DARGS=/internet_en/navigation/nav_main_level3.jsp.1_A & _DAV=portrait & mDE=portrait & mZE=dzbank & rname =internet_en_profile & mEE=profile & path=/profile/dzbank/portrait & flagNav=true & fname=ind ex.html (retrieved 15 December 2005).
9. E-Plus (2006) E-plus: Online Flat!, http://www.eplus.de/frame.asp?go=/tarife/0/0_0/0_0.asp (retrieved 01 February).
10. Economist (2004) Cracks in the Pillars, http://www.economist.com/displaystory.cfm?story_id =2570103 (retrieved 17 December 2005).
11. Forrester Research (2005a) How German Consumer Use Banking Channels, http://www.forrester.com/Research/Document/Excerpt/0, 7211, 37577, 00.html (retrieved 20 November).
12. Forrester Research (2005b) Europe's Mobile Consumer, http://www.forrester.com/Research/Document/Excerpt/0, 7211, 36954, 00.html (retrieved 20 November)
13. Haspa (2006) Unternehmensportraet, http://www.haspa.de/Haspa/Unternehmen/Unternehmensportr_C3_A4t/Haspa-Gruppe/Haspa-Gruppe.html (retrieved 06 January).
14. ITU (2004) Information Technology-Statistics, http://www.itu.int/ITU-D/ict/statistics/at_glance/Internet04.pdf (retrieved 15 November 2006).
15. Kumar, S. (2004) 'Mobile communications: Global trends in the 21st century', International Journal of Mobile Communications, Vol. 2, No. 1, pp.67-86.
16. Laukkanen, T. (2006) 'Customer-perceived value of e-financial services: A means-end approach', International Journal of Electronic Finance, Vol. 1, No. 1, pp.5-17.
17. Laukkanen, T. and Lauronen, J. (2005) 'Consumer value creation in mobile banking services', International Journal of Mobile Communications, Vol. 3, No. 4, pp.325-338.
18. Postbank (2006) StarMoneyMobile2.0-Offline Banking jetzt auch mobil!, http://www.postbank.de/pbde_pk_home/pbde_pk_mobileservices/pbde_pk_starmoney_mobile.html (retrieved 01 February).
19. Pousttchi, K. and Schurig, M. (2004) 'Assessment of today's mobile banking applications from the view of customer requirements', Paper Presented at the 37th Hawaii International Conference on System Sciences, Big Island, Hawaii.
20. Scornavacca, E. and Barnes, S.J. (2004) 'M-banking services in Japan: A strategic perspective', International Journal of Mobile Communications, Vol. 2, No. 1, pp.51-66.
21. Scornavacca, E. and Cairns, J. (2005) 'Mobile banking in New Zealand: A strategic perspective', Paper Presented at the Hong Kong Mobility Roundtable, Hong Kong.
22. Solon (2005) Mobilfunk Deutschland 2010, http://solon.de/index.php?compareFlash =true & pagelanguage=de (retrieved 19 December).
23. Stein, F. (2004) 'Hier gibt's m-banking', Connect, pp.124-127.
24. Sultan, F. and Rohm, A. (2005) 'The coming era of "brand in the hand" marketing', MIT Sloan Management Review, Vol. 47, No. 1, pp.83-90.
25. Wolf, E. (2003) 'Mobile banking and brokerage systems - managing is risks in the beginning 21st century', Paper Presented at the 16th Bled eCommerce Conference, Bled, Slovenia.