메뉴 건너뛰기




Volumn 34, Issue 5, 2010, Pages 432-454

Competency needs in Irish hotels: Employer and graduate perspectives

Author keywords

Competences; Employers; Graduates; Hospitality services; Hotels; Ireland

Indexed keywords


EID: 77953316091     PISSN: 03090590     EISSN: None     Source Type: Journal    
DOI: 10.1108/03090591011049800     Document Type: Article
Times cited : (33)

References (59)
  • 1
    • 33749237996 scopus 로고    scopus 로고
    • Managerial competency needs and training requests: The case of the Spanish tourist industry
    • Agut, S. and Grau, R. (2002), "Managerial competency needs and training requests: the case of the Spanish tourist industry" in Human Resource Development Quarterly, Vol. 13, No. 1, pp. 31-51.
    • (2002) Human Resource Development Quarterly , vol.13 , Issue.1 , pp. 31-51
    • Agut, S.1    Grau, R.2
  • 2
  • 3
    • 77953297141 scopus 로고    scopus 로고
    • Hospitality management education
    • Brotherton, B., Wood, R.C. (Eds.), Sage, London
    • Barrows, C.W. and Johan, N. (2008), "Hospitality management education" in Brotherton, B. and Wood, R.C. (Eds.), The Sage Handbook of Hospitality Management, Sage, London, pp. 146-62.
    • (2008) The Sage Handbook of Hospitality Management , pp. 146-162
    • Barrows, C.W.1    Johan, N.2
  • 4
    • 17744372780 scopus 로고
    • Management trainees in the hotel industry: What do managers expect
    • Baum, T. (1991), "Management trainees in the hotel industry: what do managers expect" in Journal of European Industrial Training, Vol. 15, No. 2, pp. 3-8.
    • (1991) Journal of European Industrial Training , vol.15 , Issue.2 , pp. 3-8
    • Baum, T.1
  • 5
    • 21244465462 scopus 로고    scopus 로고
    • Transforming the ROI of your graduate scheme
    • Beddingfield, C. (2005), "Transforming the ROI of your graduate scheme" in Industrial and Commercial Training, Vol. 37, No. 4, pp. 199-203.
    • (2005) Industrial and Commercial Training , vol.37 , Issue.4 , pp. 199-203
    • Beddingfield, C.1
  • 6
    • 85023855994 scopus 로고    scopus 로고
    • Hospitality management curricula for the 21st century
    • Breiter, D. and Clements, C.J. (1996), "Hospitality management curricula for the 21st century" in Hospitality and Tourism Educator, Vol. 8, No. 1, pp. 61-4.
    • (1996) Hospitality and Tourism Educator , vol.8 , Issue.1 , pp. 61-64
    • Breiter, D.1    Clements, C.J.2
  • 8
    • 84957701629 scopus 로고    scopus 로고
    • The nature and meanings of 'hospitality'
    • Brotherton, B., Wood, R.C. (Eds.), Sage, London
    • Brotherton, B. and Wood, R.C. (2008), "The nature and meanings of 'hospitality'" in Brotherton, B. and Wood, R.C. (Eds.), The Sage Handbook of Hospitality Management, Sage, London, pp. 37-61.
    • (2008) The Sage Handbook of Hospitality Management , pp. 37-61
    • Brotherton, B.1    Wood, R.C.2
  • 9
    • 0040370436 scopus 로고    scopus 로고
    • Hospitality management education in Greece: An exploratory study
    • Christou, E.S. (1999), "Hospitality management education in Greece: an exploratory study" in Tourism Management, Vol. 20, No. 6, pp. 683-91.
    • (1999) Tourism Management , vol.20 , Issue.6 , pp. 683-691
    • Christou, E.S.1
  • 12
    • 84986144832 scopus 로고    scopus 로고
    • An examination of the organizational and cross-cultural challenges facing international hotel managers in Russia
    • D'Annunzio-Green, N. (2002), "An examination of the organizational and cross-cultural challenges facing international hotel managers in Russia" in International Journal of Contemporary Hospitality Management, Vol. 14, No. 6, pp. 266-73.
    • (2002) International Journal of Contemporary Hospitality Management , vol.14 , Issue.6 , pp. 266-273
    • D'Annunzio-Green, N.1
  • 13
    • 77953297694 scopus 로고    scopus 로고
    • The hotel expatriate in Russia: Competencies for cross-cultural adjustment
    • D'Annunzio-Green, N., Maxwell, G.A., Watson, S. (Eds.), Thomson, London
    • D'Annunzio-Green, N. (2004), "The hotel expatriate in Russia: competencies for cross-cultural adjustment" in D'Annunzio-Green, N., Maxwell, G.A. and Watson, S. (Eds.), Human Resource Management: International Perspectives in Hospitality and Tourism, Thomson, London, pp. 74-89.
    • (2004) Human Resource Management: International Perspectives in Hospitality and Tourism , pp. 74-89
    • D'Annunzio-Green, N.1
  • 17
    • 84986099022 scopus 로고    scopus 로고
    • The socialization of high-potential graduates into the organisation: Initial expectations, experiences and outcomes
    • Garavan, T.N. and Morley, M. (1997), "The socialization of high-potential graduates into the organisation: initial expectations, experiences and outcomes" in Journal of Managerial Psychology, Vol. 12, No. 2, pp. 118-37.
    • (1997) Journal of Managerial Psychology , vol.12 , Issue.2 , pp. 118-137
    • Garavan, T.N.1    Morley, M.2
  • 19
    • 34250904377 scopus 로고    scopus 로고
    • The implications of contemporary cultural diversity for the hospitality curriculum
    • Hearns, N., Devine, F. and Baum, T. (2007), "The implications of contemporary cultural diversity for the hospitality curriculum" in Education + Training, Vol. 49, No. 5, pp. 350-63.
    • (2007) Education + Training , vol.49 , Issue.5 , pp. 350-363
    • Hearns, N.1    Devine, F.2    Baum, T.3
  • 20
    • 44949186604 scopus 로고    scopus 로고
    • Graduate recruitment and development: Sector influence on a local market/regional economy
    • Heaton, N., McCracken, M. and Harrison, J. (2008), "Graduate recruitment and development: sector influence on a local market/regional economy" in Education + Training, Vol. 50, No. 4, pp. 276-88.
    • (2008) Education + Training , vol.50 , Issue.4 , pp. 276-288
    • Heaton, N.1    McCracken, M.2    Harrison, J.3
  • 21
    • 84986132031 scopus 로고    scopus 로고
    • Graduateness - who cares? Graduate identity in small hospitality firms
    • Jameson, S. and Holden, R. (2000), "Graduateness - who cares? Graduate identity in small hospitality firms" in Education + Training, Vol. 42, Nos 4/5, pp. 264-71.
    • (2000) Education + Training , vol.42 , Issue.4-5 , pp. 264-271
    • Jameson, S.1    Holden, R.2
  • 22
    • 33645668286 scopus 로고    scopus 로고
    • Competencies for a career in the hospitality industry: An Indian perspective
    • Jauhari, V. (2006), "Competencies for a career in the hospitality industry: an Indian perspective" in International Journal of Contemporary Hospitality Management, Vol. 18, No. 2, pp. 123-34.
    • (2006) International Journal of Contemporary Hospitality Management , vol.18 , Issue.2 , pp. 123-134
    • Jauhari, V.1
  • 23
    • 84986067756 scopus 로고    scopus 로고
    • Making a career of it? Hospitality students future perspectives: An Anglo-Dutch study
    • Jenkins, A.K. (2001), "Making a career of it? Hospitality students future perspectives: an Anglo-Dutch study" in International Journal of Contemporary Hospitality Management, Vol. 12, No. 1, pp. 13-20.
    • (2001) International Journal of Contemporary Hospitality Management , vol.12 , Issue.1 , pp. 13-20
    • Jenkins, A.K.1
  • 24
    • 4344568739 scopus 로고    scopus 로고
    • Knowledge, skills, and abilities for lodging management success
    • Kay, C. and Moncarz, E. (2004), "Knowledge, skills, and abilities for lodging management success" in Vol. 45, No. 3, pp. 285-98.
    • (2004) , vol.45 , Issue.3 , pp. 285-298
    • Kay, C.1    Moncarz, E.2
  • 25
    • 33751250797 scopus 로고    scopus 로고
    • Lodging management success: Personal antecedents, KSAs and situational influencers
    • Kay, C. and Moncarz, E. (2007), "Lodging management success: personal antecedents, KSAs and situational influencers" in International Journal of Hospitality Management, Vol. 26, No. 1, pp. 33-48.
    • (2007) International Journal of Hospitality Management , vol.26 , Issue.1 , pp. 33-48
    • Kay, C.1    Moncarz, E.2
  • 26
    • 0034165323 scopus 로고    scopus 로고
    • Hospitality management competencies: Identifying managers' essential skills
    • Kay, C. and Russette, J. (2000), "Hospitality management competencies: identifying managers' essential skills" in Cornell Hotel and Restaurant Administration Quarterly, Vol. 41, No. 2, pp. 52-63.
    • (2000) Cornell Hotel and Restaurant Administration Quarterly , vol.41 , Issue.2 , pp. 52-63
    • Kay, C.1    Russette, J.2
  • 27
    • 0042907592 scopus 로고    scopus 로고
    • Securing graduate commitment: An exploration of the comparative expectation of placement students, graduate recruits and human resource managers within the hospitality, leisure and tourism industries
    • Kelley-Patterson, D. and George, C. (2001), "Securing graduate commitment: an exploration of the comparative expectation of placement students, graduate recruits and human resource managers within the hospitality, leisure and tourism industries" in International Journal of Hospitality Management, Vol. 20, No. 4, pp. 311-23.
    • (2001) International Journal of Hospitality Management , vol.20 , Issue.4 , pp. 311-323
    • Kelley-Patterson, D.1    George, C.2
  • 28
    • 0034165304 scopus 로고    scopus 로고
    • International hospitality management: Identifying important skills and effective training
    • Kriegl, U. (2000), "International hospitality management: identifying important skills and effective training" in Cornell Hotel and Restaurant Administration Quarterly, Vol. 41, No. 2, pp. 64-71.
    • (2000) Cornell Hotel and Restaurant Administration Quarterly , vol.41 , Issue.2 , pp. 64-71
    • Kriegl, U.1
  • 29
    • 84986144724 scopus 로고    scopus 로고
    • Vocational education and food and beverage experience issues for career development
    • Ladkin, A. (2000), "Vocational education and food and beverage experience issues for career development" in International Journal of Contemporary Hospitality Management, Vol. 12, No. 4, pp. 226-33.
    • (2000) International Journal of Contemporary Hospitality Management , vol.12 , Issue.4 , pp. 226-233
    • Ladkin, A.1
  • 30
    • 33750804488 scopus 로고    scopus 로고
    • Exploring the relationship between hotel management courses and industry required competencies
    • Lin, S.C. (2002), "Exploring the relationship between hotel management courses and industry required competencies" in Journal of Teaching in Travel and Tourism, Vol. 2, Nos 3/4, pp. 81-101.
    • (2002) Journal of Teaching in Travel and Tourism , vol.2 , Issue.3-4 , pp. 81-101
    • Lin, S.C.1
  • 32
    • 77953319781 scopus 로고    scopus 로고
    • Measuring the invisible: Transferable skills for hospitality management
    • O'Connor, N., Keating, M., Malone, J., Murphy, A. (Eds.), School of Humanities Publications, Waterford Institute of Technology
    • Malone, J. (2007), "Measuring the invisible: transferable skills for hospitality management" in O'Connor, N., Keating, M., Malone, J. and Murphy, A. (Eds.), Tourism and Hospitality Research in Ireland: Concepts, Issues and Challenges, School of Humanities Publications, Waterford Institute of Technology, Waterford, pp. 241-73.
    • (2007) Tourism and Hospitality Research in Ireland: Concepts, Issues and Challenges , pp. 241-273
    • Malone, J.1
  • 33
    • 34247192561 scopus 로고    scopus 로고
    • Essential competencies needed by hospitality and tourism management graduates as determined by industry professionals and hospitality educators
    • Mayo, C.R. and Thomas-Haysbert, C. (2005), "Essential competencies needed by hospitality and tourism management graduates as determined by industry professionals and hospitality educators" in The Consortium Journal, Vol. 9, No. 2, pp. 5-17.
    • (2005) The Consortium Journal , vol.9 , Issue.2 , pp. 5-17
    • Mayo, C.R.1    Thomas-Haysbert, C.2
  • 35
    • 67649177117 scopus 로고    scopus 로고
    • From production line to drama school: Higher education for the future of tourism
    • Morgan, M. (2004), "From production line to drama school: higher education for the future of tourism" in International Journal of Contemporary Hospitality Management, Vol. 16, No. 2, pp. 91-9.
    • (2004) International Journal of Contemporary Hospitality Management , vol.16 , Issue.2 , pp. 91-99
    • Morgan, M.1
  • 37
    • 22544480309 scopus 로고    scopus 로고
    • Career progression of Irish tourism and hospitality management graduates
    • O'Leary, S. and Deegan, J. (2005), "Career progression of Irish tourism and hospitality management graduates" in International Journal of Contemporary Hospitality Management, Vol. 17, No. 5, pp. 421-32.
    • (2005) International Journal of Contemporary Hospitality Management , vol.17 , Issue.5 , pp. 421-432
    • O'Leary, S.1    Deegan, J.2
  • 38
    • 0002246904 scopus 로고
    • Food and beverage management competencies: Educator, industry and student perspectives
    • Okeiyi, E., Finley, D. and Postel, R. (1994), "Food and beverage management competencies: educator, industry and student perspectives" in Hospitality and Tourism Educator, Vol. 6, No. 4, pp. 37-40.
    • (1994) Hospitality and Tourism Educator , vol.6 , Issue.4 , pp. 37-40
    • Okeiyi, E.1    Finley, D.2    Postel, R.3
  • 41
    • 0012935260 scopus 로고    scopus 로고
    • The end of business schools? Less success than meets the eye
    • Pfeffer, J. and Fong, C. (2002), "The end of business schools? Less success than meets the eye" in Academy of Management Learning and Education, Vol. 1, No. 1, pp. 78-95.
    • (2002) Academy of Management Learning and Education , vol.1 , Issue.1 , pp. 78-95
    • Pfeffer, J.1    Fong, C.2
  • 42
    • 23844534515 scopus 로고    scopus 로고
    • Mind the gap: Graduate recruitment in small businesses
    • Pittaway, L. and Thedham, J. (2005), "Mind the gap: graduate recruitment in small businesses" in International Small Business Journal, Vol. 23, No. 4, pp. 403-26.
    • (2005) International Small Business Journal , vol.23 , Issue.4 , pp. 403-426
    • Pittaway, L.1    Thedham, J.2
  • 43
    • 0030098672 scopus 로고    scopus 로고
    • Exploring the education-employment equation in hospitality management: A comparison of graduates and HNDs
    • Purcell, K. and Quinn, J. (1996), "Exploring the education-employment equation in hospitality management: a comparison of graduates and HNDs" in International Journal of Hospitality Management, Vol. 15, No. 1, pp. 51-68.
    • (1996) International Journal of Hospitality Management , vol.15 , Issue.1 , pp. 51-68
    • Purcell, K.1    Quinn, J.2
  • 44
    • 17744361859 scopus 로고    scopus 로고
    • Over qualified and under experienced: Turning graduates into hospitality managers
    • Raybould, M. and Wilkins, H. (2005), "Over qualified and under experienced: turning graduates into hospitality managers" in International Journal of Contemporary Hospitality Management, Vol. 17, No. 3, pp. 203-16.
    • (2005) International Journal of Contemporary Hospitality Management , vol.17 , Issue.3 , pp. 203-216
    • Raybould, M.1    Wilkins, H.2
  • 45
    • 84986037708 scopus 로고    scopus 로고
    • Vocational education: Challenges for hospitality management in the new millennium
    • Rimmington, M. (1999), "Vocational education: challenges for hospitality management in the new millennium" in International Journal of Contemporary Hospitality Management, Vol. 11, No. 4, pp. 186-92.
    • (1999) International Journal of Contemporary Hospitality Management , vol.11 , Issue.4 , pp. 186-192
    • Rimmington, M.1
  • 46
    • 84986089089 scopus 로고    scopus 로고
    • Anticipatory socialisation: The effect of recruitment and selection experiences on career expectations
    • Scholarios, D., Lockyer, C. and Johnson, H. (2003), "Anticipatory socialisation: the effect of recruitment and selection experiences on career expectations" in Career Development International, Vol. 8, No. 4, pp. 182-97.
    • (2003) Career Development International , vol.8 , Issue.4 , pp. 182-197
    • Scholarios, D.1    Lockyer, C.2    Johnson, H.3
  • 47
    • 15544391286 scopus 로고    scopus 로고
    • The future of the business school: Knowledge challenges and opportunities
    • Starkey, K. and Tempest, S. (2005), "The future of the business school: knowledge challenges and opportunities" in Human Relations, Vol. 58, No. 1, pp. 61-82.
    • (2005) Human Relations , vol.58 , Issue.1 , pp. 61-82
    • Starkey, K.1    Tempest, S.2
  • 49
    • 85011221672 scopus 로고    scopus 로고
    • Relevance and quality in Australian tourism higher education: Educator and professional views
    • Tan, J.A.C. and Morgan, D.J. (2001), "Relevance and quality in Australian tourism higher education: educator and professional views" in Journal of Teaching in Travel and Tourism, Vol. 1, No. 1, pp. 59-78.
    • (2001) Journal of Teaching in Travel and Tourism , vol.1 , Issue.1 , pp. 59-78
    • Tan, J.A.C.1    Morgan, D.J.2
  • 52
    • 50149117747 scopus 로고    scopus 로고
    • The problem of eliciting management knowledge: A case of research into hospitality management knowledge
    • Turkson, E.R. and Riley, M. (2008), "The problem of eliciting management knowledge: a case of research into hospitality management knowledge" in International Journal of Hospitality Management, Vol. 27, No. 4, pp. 584-93.
    • (2008) International Journal of Hospitality Management , vol.27 , Issue.4 , pp. 584-593
    • Turkson, E.R.1    Riley, M.2
  • 53
    • 33747510054 scopus 로고    scopus 로고
    • Breaking in to emerging international hotel markets: Skills needed to face this challenge and ways to develop them in hospitality management students
    • Velo, V. and Mittaz, C. (2006), "Breaking in to emerging international hotel markets: skills needed to face this challenge and ways to develop them in hospitality management students" in International Journal of Contemporary Hospitality Management, Vol. 18, No. 6, pp. 496-508.
    • (2006) International Journal of Contemporary Hospitality Management , vol.18 , Issue.6 , pp. 496-508
    • Velo, V.1    Mittaz, C.2
  • 54
    • 33745588039 scopus 로고    scopus 로고
    • Surprise and sense making: Undergraduate placement experiences in SMEs
    • Walmsley, A., Thomas, R. and Jameson, S. (2006), "Surprise and sense making: undergraduate placement experiences in SMEs" in Education + Training, Vol. 48, No. 5, pp. 360-72.
    • (2006) Education + Training , vol.48 , Issue.5 , pp. 360-372
    • Walmsley, A.1    Thomas, R.2    Jameson, S.3
  • 55
    • 54249116833 scopus 로고    scopus 로고
    • Where are we now? A review of management development issues in the tourism and hospitality sector: Implications for talent management
    • Watson, S. (2008), "Where are we now? A review of management development issues in the tourism and hospitality sector: implications for talent management" in International Journal of Contemporary Hospitality Management, Vol. 20, No. 7, pp. 758-80.
    • (2008) International Journal of Contemporary Hospitality Management , vol.20 , Issue.7 , pp. 758-780
    • Watson, S.1
  • 56
    • 84986156151 scopus 로고    scopus 로고
    • Scottish visitor attractions: Managerial competence requirements
    • Watson, S., McCracken, M. and Hughes, M. (2004), "Scottish visitor attractions: managerial competence requirements" in Journal of European Industrial Training, Vol. 28, No. 1, pp. 39-66.
    • (2004) Journal of European Industrial Training , vol.28 , Issue.1 , pp. 39-66
    • Watson, S.1    McCracken, M.2    Hughes, M.3
  • 57
    • 77953302175 scopus 로고    scopus 로고
    • Hospitality management education in Ireland: Meeting industry needs in 2003 - a competency based approach
    • unpublished MBS Thesis, University College Dublin
    • Whitelaw, B. (2003), "Hospitality management education in Ireland: meeting industry needs in 2003 - a competency based approach", University College Dublin, Dublin, unpublished MBS Thesis.
    • (2003)
    • Whitelaw, B.1
  • 59
    • 34250876506 scopus 로고    scopus 로고
    • And never the twain shall meet
    • Zopiatis, A. and Constanti, P. (2007), "And never the twain shall meet" in Education + Training, Vol. 49, No. 5, pp. 391-407.
    • (2007) Education + Training , vol.49 , Issue.5 , pp. 391-407
    • Zopiatis, A.1    Constanti, P.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.